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  • 8/13/2019 Positive Labor

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    Keeping Your Employees Happy and Your Production Profitable

    Positive Practices in

    Farm Labor Management

    Photo credit:Judith Redmond

    Photo credit: Judith Redmond

    Photo credit: Rex Dufour

    Photo credit: Rex Dufour

    Positive Practices in

    Farm Labor Management

    COLUMBIA

    FOUNDAT ION

    www.attra.ncat.org

    1-800-346-9140

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    Positive Practices in Farm Labor Management

    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org2

    Table of Contents

    Photocredit:JudithRedmond

    The positive practices identified in this handbook are arranged in order of importance from

    the perspective of employees interviewed for CIRS research conducted in 2006.

    These factsheets define the practices, offer suggestions and examples of how to implement

    them, explain their benefits to the farm, and provide resources for more information.

    Introduction: Creating a Triple-Win Situation for Farmers,Employees and Agricultural Communities......................................4

    1. Respectful Treatment ......................................................................5

    2. Fair Compensation .........................................................................6

    3. Year-Round Employment ...............................................................7

    4. Traditional Benefits.........................................................................8

    5. Non-Traditional Benefits ................................................................9

    6. Safe and Healthy Workplace .........................................................10

    7. Direct Hiring and Recruitment ....................................................11

    8. Team-Based Management Structures.............................................12

    9. Open Communication and Decision-Making...............................13

    10. Opportunities for Professional Developmentand Advancement .................................................................... 14

    Adding Value to Your Products with Positive Labor Practices:

    A Guide to New Market Opportunities .................................... 15

    Further Agricultural Labor Management Resources ....................... 16

    Photocredit:JudithRedmond

    Photocredit:JudithR

    edmond

    Photocredit:RexDu

    four

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    Positive Practices in Farm Labor Management

    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org

    Keeping Your Employees Happy and Your Production Profitable

    About this PublicationThis handbook is based upon Best Labor Practices on 12 California

    Farms: Toward a More Sustainable Food System by R. Strochlic &K. Hammerschlag, published in 2006 by the California Institute for

    Rural Studies, www.cirsinc.org

    Nine of the farms in the study are certified organic, two are mixedconventional and organic, and one uses low-input sustainable

    agriculture practices. Eight are family-run medium-sized opera-tions, with fewer than 70 employees and annual revenues between

    $600,000 and $2.5 million. Four are larger, with labor forces ranging

    from 80 to 4,000 employees and revenues from $10 million upwards.

    The publication of this handbook is made possible by the generous

    support of the Columbia Foundation, the Western Center for Risk

    Management Education (WCRME), and the Western SustainableAgriculture Research and Education Program (WSARE).

    Do you want to improve working conditions on your

    farm but . . .. . . arent sure whats most important to employees?. . . dont think you can afford to?

    . . . dont know where to start?

    Te 10 Positive Practices described in this handbookwill provide you with specific ideas and strategies to:

    Improve employee satisfaction and retention Increase productivity while reducing costs

    Improve access to markets seeking products fromfarms with fair labor practices

    is handbook highlights a broad range of positivelabor practicesincluding many that are no-cost orlow-costthat can help to improve worker satisfactionand retention on your farm.

    e information is based on recent case-study research

    conducted by the California Institute for Rural Stud-ies, located in Davis, California. Interviews withfarmers, farm managers and over 100 employees on 12farms throughout California have demonstrated thatpositive working conditions for farm employees can,and often do, go hand-in-hand with healthy profits forfarm businesses.

    For more information about this study or handbook,or for information about where to get technicalassistance to help you make changes on your farm,please contact:

    e California Institute for Rural [email protected]

    About ATTRAthe National Sustainable Agriculture

    Information Service

    ATTRA offers hundreds of publicationsmany in Spanishon

    organic and sustainable agriculture topics including marketing, crop

    production, processing, livestock, composting, ecological soil & pest

    management, farm energy, and agroforestry.

    All of these publications, including a list of all ATTRA materials, can be

    downloaded free of charge at ATTRAs website,www.attra.ncat.org.

    Paper copies can be ordered by calling the toll-free telephone line,

    800-346-9140; en espaol: 800-411-3222.

    ATTRA is a project of the National Center for Appropriate Technology

    (NCAT). To learn more about NCAT, see page 16.

    Photocredit:JudithRedmond

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    Positive Practices in Farm Labor Management

    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org4

    Strategiesfor how to imple-

    ment these practices fall intolow-cost, medium-cost and high-cost categories. Youll notice howmany things you can do withvery little monetary investment!

    Low-Cost Strategies

    Respectful treatment

    Regular acknowledgement andappreciation

    Free food from the farm Personal loans

    Policies and mechanisms forcommunication andinformation sharing

    Clear grievance procedures

    Flexible work schedules

    Safe and healthy workenvironment

    Diversity of tasks

    Allow social services to conduct

    on-farm outreach Celebrations, team-building and

    appreciation parties

    Medium-Cost Strategies

    Bonuses and profit-sharing

    Year-round employment

    Paid time off

    Retirement plans

    Educational assistance

    Opportunities for training, skill

    acquisition and professionaladvancement

    High-Cost Strategies

    Higher wages

    Health insurance

    Creating a Triple-Win Situation for Farmers, Employees

    How do growers benefit

    from the practices identified

    in this handbook?

    1. Increased retention and reducedtraining costs:One farmer, witha retention rate of approximately90%, estimates annual savingsof approximately $20,000 to$30,000 as a result of reduced

    training costs.

    2. Reduced management costs:Motivated and committed em-ployees require less supervision.Farms with fewer foremen ormanagers can save thousands ofdollars while increasing workersatisfaction.

    3. Improved product quality andbetter prices:A skilled, knowl-

    edgeable and committed work-force translates to higher qualityproducts.

    4. Reduced accidents and lowerworkers compensation rates:Reduced pesticide exposure onsustainable and organic farms,a slower pace of work, diver-sity of tasks, and teamwork inlifting heavy items can reduceaccidents, injuries, and workers

    compensation costs.5. A more stable, knowledgeable,

    and trustworthy workforce:Employees who feel respected,valued and trusted are morelikely to work harder and feelcommitted to the success of thefarm business.

    and Agricultural Communities

    Ten Positive Farm LaborManagement Practices

    Employees interviewed by CIRS in2006 identified the workplace con-ditions they most value. is list isarranged in those employees orderof importance.

    1. Respectful Treatment

    2. Fair Compensation

    3. Year-Round Employment

    4. Traditional Benefits

    5. Non-Traditional Benefits

    6. Safe and Healthy Workplace

    7. Direct Hiring & Recruitment

    8. Team-Based ManagementStructures

    9. Open Communication andDecision-Making

    10. Opportunities forProfessional Developmentand Advancement

    Photocredit:JudithRedmond

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    Positive Practices in Farm Labor Management

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    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org

    1. Respectful Treatment

    Before, I worked with a contractor

    and I was treated badly. Here thereare policies. No one says anything ina mean way. Tey say please. Tatmeans a lot. When you are happier

    you work harder.

    Employee, Central California

    What does this mean?

    Respectful treatment encompassesa broad range of issues includingpositive communication styles,direct grower-worker communica-

    tions, a healthy work environment,and decision-making structuresthat recognize the contribution andvalue of each employee. Many farmemployees cite respectful treatmenton par with or higher than wages interms of importance.

    How do I implement this practice?

    Create and enforce policies abouthow employees are to be treated.

    Provide formal training forsupervisors and foremen aboutrespectful communication styles.

    Survey employees to find out whattheir needs are, both personal andprofessional.

    Provide employees with a degreeof freedom to take care of personaland family needs.

    Check in with employees, inquireabout their personal lives, etc. Show

    that you care about them as people. Show regular appreciation for your

    employees. Celebrate birthdays,successful completion of projectsor company goals. Even a simplethank you and personal recognitionof a job well done goes a long way.

    What are other farmers doing?

    One Northern California diversifiedfarm has a no-yell policy. Supervi-sors are not allowed to yell at anyone.

    Farm-Level Benefits

    Increased employee loyalty Higher retention rates

    Higher productivity

    Low cost to implement

    Increased employee loyalty andsatisfaction

    Additional Information and Resources

    Ag Help Wanted (Chapters 4 & 6)by Rosenberg et al., 2002.www.aghelpwanted.org

    Labor Management in Agriculture(Chapters 9 & 12)by G. Billikopf, 2003.www.cnr.berkeley.edu/ucce50/ag-labor/7labor/001.htm

    We come back here each year because

    of the way people are treated,

    even though the money is a little less.

    Employee, California North Coast

    Photo

    credit:RexDufour

    Its important to treat all employees with respect in every aspect of work.

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    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org

    2. Fair Compensation

    Piece Rate vs. Hourly WagesWhile employees note that they can make more money per daywith piece rate, they also note that piece work is short-term andgenerally followed by underemployment, so that total incomeunder the two systems is comparable. Farmers note thathourly wages usually result in higher quality work and feweraccidents, although carefully designed piece-rate systems canhave advantages for both employers and employees.

    We work harder here because weknow that if the farm does well, we

    do well. At the end of the year, thereare bonuses. In other places where Iworked, they dont have bonuses.

    Employee, Central Coast

    What does this mean?Fair compensation rates a closesecond to respectful treatment interms of what is most important tofarm employees. Farm businesses inCalifornia typically spend 40-70% of

    costs on employees and wages. Whilemost farmers would like to be ableto offer their employees a wage thatprovides for the needs of an averagefamily, this is not always possible.However, when all forms of com-pensation and benefits are taken intoaccountprofit-sharing, bonuses,health insurance, retirement plans,paid time off, housing assistanceand food from the farmthe totalvalue of compensation can increase

    significantly.

    We pay minimum wage and usethe bonus [profit-sharing] programto supplement that. Tat enablesus to protect ourselves in a bad year,since once you raise the minimumwage you cant go back. It gives usmore flexibility.

    Employer, Central Valley

    How do I implement this practice?Ensure that your pay scales incor-

    porate both external equity (how

    it compares to wages offered onother farms) and internal equity(how employees are paid withinthe business).

    Offer incentives at least once peryear. Some farms provide bonuseson employees birthdays or as areward for staying through theend of the harvest.

    Communicate clearly and consis-tently with employees abouthow profit-sharing and bonuses

    are calculated and how the farmis faring financially to avoidadverse impacts on morale andsatisfaction.

    Account for cost-of-livingincreases when making wageadustments.

    Create consistent pay levels basedon skill and responsibility. Rewardinitiative whenever possible.

    What are other farmers doing?One mid-sized diversified farmprovides seasonal and permanent

    employees with approximately$40,000 in profit sharing each year,the equivalent of 25 to 50 cents perhour. Profits are distributed twice peryearduring the harvest andat the end of the yearas a meansof thanking and incentivizingemployees.

    Farm-Level BenefitsIncreased employee motivation Higher productivity

    Profit-sharing is a risk manage-ment strategy for growers.

    Additional Information and Resources Employment Standards Admin-

    istration, Department of Labor(includes minimum wage stan-dards, workers compensation info,required posters, etc.)www.dol.gov/esa

    Ag Help Wanted (Chapter 5), by

    Rosenberg et al., 2002.www.aghelpwanted.org.

    Labor Management in Agriculture(Ch. 7 & 8) by G. Billikopf, 2003.www.cnr.berkeley.edu/ucce50/ag-labor/7labor/001.htm

    Farmworkers put their

    bodies at risk every

    day . They deserve fair

    compensation for the

    difficult and valuable

    work they perform.

    Photocredit:Judith

    Redmond

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    Positive Practices in Farm Labor Management

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    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org

    We provide year-round employ-ment. Tats huge. It means that

    our workers can live here with theirfamilies. Tis is their communitynow. Families go to school here. Kidslearn English. Tey are part of thecommunity now.

    Employer, Sacramento Valley

    What does this mean?

    Farm employees identify year-roundemployment as one of the condi-tions they most value, after goodwages and respectful treatment.In addition to a steady incomeand job security, year-round workenables employees to maintain astable family life, with benefits fortheir children and communities. Apermanent workforce is also goodfor business. With increasing laborshortages, growers have access to asteady supply of labor. High reten-tion rates keep recruitment andtraining costs low, while year-round

    production increases grower rev-enue.

    How do I implement this practice?

    Diversify crop mix to allow foryear-round production.

    Contract with neighboringfarms or other businesses toprovide employment for work-ers when there is little work onyour farm.

    Hire field staff to help withmaintenance and repairs duringthe winter.

    Include value-added productsthat can be made and sold dur-ing the winter.

    What are other farmers doing?

    A Ventura County, Calif., farmplants 40 crops on 30 acres, fourtimes a year, creating year-roundwork for 10 to 12 people and sea-sonal work for an additional 15.

    A vineyard contracts with aneighboring olive grove to provideemployment during Decemberand January, when there is nowork at the vineyard.

    Farm-Level Benefits

    Winter cropping schemes im-prove market retention

    Increased revenue from added-value products

    Increased labor retention

    Photocredit:JudithRedmond

    3. Year-Round EmploymentAdditional Information and Resources

    ATTRA publication:Season Extension Techniquesfor Market Gardenershttp://attra.ncat.org/attra-pub/seasonext.html

    Check with your local Ag Ex-tension office for ideas aboutdiversifying your crop mix.

    Publication from theUniversity of CaliforniaSustainable Agriculture

    Research and EducationProgram:How to stabilizeyour farm work force andincrease profits, productivity,& personal satisfactionwww.sarep.ucdavis.edu/pubs/pubs.htm

    Drivers from a Yolo County farm visit a school in Oakland to talk about the farms Com-

    munity Supported Agriculture program. The classroom teacher is on the left.

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    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org

    Housing has been a huge issue.Its a commitment of ours to help

    folks find housing. When anythingis available, we snap it up. We signa lease. We make sure the rent gets

    paid, even when there arentworkers there.

    Employer, Northern California

    What does this mean?Traditional benefits include a broadrange of support mechanisms foremployees such as health insurance,

    retirement plans, paid time off, lifeinsurance, and free or subsidizedhousing. Farm employees rely onbenefits to supplement what theyearn by wages. Access to benefitscan greatly improve the health andwell-being of farm employees andtheir families.

    How do I implement this practice?Health Care: Provide some form

    of health insurance to all workers.

    If costs are prohibitive, provideon-farm access to mobile clinics,health screening and educationprograms, and referrals for locallow-cost health care resources.

    Housing:Provide free or subsi-dized housing for employees. Ifyou cant provide housing your-self, then help workers locatelocal housing and negotiate rentalagreements, or provide housingstipends as a bonus.

    Paid time off:Offer paid vacationto employees working until theend of the year. Offer increasingamounts of paid time off for long-term employees.

    Retirement benefits:Encourageemployees to save for retirement

    by matching contributions (up to5% of wages) made by employees.

    Flexible scheduling:Allow em-ployees to take time off to takecare of personal and family needs.

    Overtime pay:Provide overtimeafter eight hours per day or 48hours per week.

    What are other farmers doing?

    Growers in Napa County,Calif. have instituted a $10/acreself-assessment to help subsidize

    farmworker housing. e Ventura County Ag

    Futures Alliance AgriculturalHealth Cooperative has beenworking to promote improvedaccess to health care for farmemployees. eir health-careinitiative includes (1) promotingthe adoption of workplace well-ness policies and procedures,(2) health education, (3) improv-

    ing access to affordable healthinsurance for employers, and(4) on-site health services at farms.ey promote increased access tohealth insurance by seeking grouprates through the WesternGrowers Association ClinicasPlan, which offers a low-costmonthly premium ($20-$40) forfarm employees and their families.

    http://agfuturesalliance.org/ventura

    Farm-Level Benefits

    Increased labor retention Increased employee satisfaction

    and motivation

    Reduced workers compensationrates: Some insurance companiesoffer reduced rates if employeeshave health insurance.

    Additional Information and Resources

    Ag Help Wanted: (Chapter 5),Rosenberg et al., 2002.

    www.aghelpwanted.org Ventura County Ag FuturesAlliance, a coalition of growers& other community members,has a number of publicationsdescribing their innovative effortsto improve worker access tohealth care and housing. Ag

    Worker Health Access: A Com-prehensive Local Solution,VCAF Alliance Policy Paper #6:http://agfuturesalliance.org/ventura/?c=Policy-Papers

    To find a migrant clinic in yourarea, search the website of the U.SHealth Resources & Services Ad-ministration (http://ask.hrsa.gov/pc)or consult the Migrant ClinicianNetworks directory of migranthealth centers and primary careassociations:www.migrantclinician.org/healthcenters/healthcenterdirectory.php

    4. Traditional Benef its

    Photocredit:RexDufour

    It can be very helpful for employerswho

    have local connections and are familiar

    with the regional housing marketto help

    employees find housing and negotiate

    rental agreements.

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    Positive Practices in Farm Labor Management

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    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org

    You can bring all the food homethat you want. We are eating a lot of

    vegetables. We all have more to eat. Employee,

    Central Coast, California

    What does this mean?

    Non-traditional benefits include abroad range of innovative strate-gies to help employees and theirfamilies. Due to language barriers,documentation status, and eco-nomic constraints, farm employeesoften dont have access to, or dontknow how to access, many of thepublic services and institutions thatare available in our communities.Employers can help to connectemployees with valuable service pro-viders, or at times, provide some ofthose services themselves.

    How do I implement this practice?

    Encourage employees to take homefood from the farm on a regularbasis. Employees report improveddiets for themselves and their fami-lies and significant cost savings.

    Provide no-interest personal loansthat employees can pay backthrough payroll deductions orretirement plans.

    Allow social service agencies toconduct outreach on the farm.Pay employees for the time spent

    attending those sessions. Contribute to community projects

    that support agricultural work-ers such as childcare centers andhealth clinics.

    Provide education assistance forwork-related courses.

    Offer scholarships to supportemployees children who attend

    college. Provide referrals for social services

    or legal/immigration assistance.

    What are other farmers doing? A grower in Fresno County offerseach worker access to one acre offarmland that can be used for pro-ducing cash or subsistence crops.

    A farmer in Ventura County

    provides on-farm English classes foremployees in the evenings.

    Farm-Level Benefits

    Increased labor retention Increased worker satisfaction and

    motivation

    Additional Information and ResourcesContact these national organiza-tions to find resources in yourcommunity:

    Legal/Immigration AssistanceAmerican Immigrant LawFoundation:

    www.ailf.orgImmigrant Legal Resource Center

    www.ilrc.org

    EducationNational Association of State Di-rectors of Migrant Education:

    www.nasdme.org/index.htmlNational Migrant and SeasonalHead Start Association:

    www.nmshsa.org

    5. Non-Traditional Benef its

    Photocre

    dit:RexDufour

    On-farm educational sessions can help employees understand how businesses operate or

    they can address some other common interest.

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    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org

    Workers contracted by farm laborcontractors (FLCs) have no loyalty

    to the farm A farmer using theFLC system cant really be goodto his workers either. He may paya better wage, but the FLC may

    pocket that. Te farmer also losescontrol over work practices. You canhave abuses going on, but you donthave to be responsible for them. Itsa good way for farmers to protectthemselves from liability, but it isnegative in most regards.

    Employer, Central Valley, Calif.

    What does this mean?Roughly 1/5 of agricultural labor inthe U.S. (and 1/3 in California) arehired through Farm Labor Con-tractors (FLCs). While FLCs canalleviate some of the challenges, li-abilities and costs of direct employ-ment, growers who are interested inproviding positive labor conditionsfor their employees have much lesscontrol about how employees aretreated and compensated. By prac-ticing direct hiring and recruitment,growers can have greater controlover product quality.

    How do I implement this practice? Recruit new employees via other

    farmworkers; this way your em-ployees may be related or from asimilar region. Employers reportthat this results in a more cohe-sive workforce with less interper-sonal conflict.

    Prepare written job descriptionsfor new positions. Recruitment,hiring and management will gomore smoothly if everyone is clearabout the duties the employee willbe responsible for.

    Invest time into finding the rightperson for the job to save time

    and money later. Use a systematicprocess to determine who to hire,including interviews, applications,performance tests, and referencechecks.

    What are other farmers doing?A farm in the Central Valley ofCalifornia negotiates above mini-mum wage rates for workers em-ployed by FLCs, provides safety andquality training to FLC workers,

    uses its own supervisors to ensurehigh quality work and safe, respect-ful conditions, and requests thesame FLC crew each year.

    Farm-Level Benefits Increased employee loyalty

    Higher quality work

    Additional Information and Resources

    Ag Help Wanted (Chapter 3) byRosenberg et al., 2002.http://agecon.uwyo.edu/aglabor/FrameOnlineReferences.htm

    Farm Labor Contracting,Agricultural Personnel Manage-

    ment Program (contains samplecontracts for growers and FLCs):http://are.berkeley.edu/APMP/pubs/flc/farmlabor.html

    Labor Management in Agricul-ture (Chapters 2 & 3), by G.Billikopf, 2003:www.cnr.berkeley.edu/ucce50/ag-labor/7labor/001.htm

    7. Direct Hiring and Recruitment

    Photocredit:RexDufour

    Interviews are important in order to understand the experience and knowledge base of

    prospective employees. Performance tests are another way to ensure that employees

    have the skills youre looking for.

    If you do use a farm labor contractor(FLC) . . .

    Seek out FLCs with goodreputations. Check references.

    Make sure the FLC is compli-ant with state labor laws anduse a contract. See Resourcesfor templates.

    Provide training and oversightof FLC workers.

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    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org

    We have leaders with a lot ofresponsibility, but we dont call them

    foremen or mayordomos. We makesure their authority is limitedWeencourage team management.Welook for people who dont want tobe authoritarian, who can organize

    people, foster cooperative work, andminimize conflict. We try to cooper-ate, not dominate.

    - Employer, Central California

    What does this mean?

    Many growers have found that ademocratic, team-based approachto management and supervision cansuccessfully motivate employees andresult in significant cost savings.

    How do I implement this practice? Instead of foremen, utilize team

    leaders to help provide guidanceand motivation while workingalongside other employees.

    Practice the MBWA managementstyle management by walkingaround.

    Communicate directly withemployees on a daily basis. If pos-sible, learn to speak with them intheir own language.

    Encourage collaboration betweenemployees, allowing workers tohelp one another and train newemployees.

    Define specific roles for eachemployee and let them know howtheir performance will be evalu-

    ated. Formal performance ap-praisals should give employees a

    chance to evaluate themselves,their successes, and areas for improvement.

    Resolve conflicts promptly usinga mediational, rather than au-thoritarian, approach.

    Farm-Level Benefits

    Reduced supervision costs

    Increased employee investmentand commitment to the farm

    Higher quality work

    Additional Information and Resources

    Ag Help Wanted (Chapter 4) byRosenberg et al., 2002:http://agecon.uwyo.edu/aglabor/FrameOnlineReferences.htm

    Labor Management in Agriculture(Ch. 9) by G. Billikopf, 2003:www.cnr.berkeley.edu/ucce50/ag-labor/7labor/001.htm

    Party-Directed Mediation: Help-ing Others Resolve Differences,by G.t Billikopf, 2004:

    www.cnr.berkeley.edu/ucce50/ag-labor/7conflict

    8. Team-Based Management Structures

    Employees can teach each other how the business works. In the process, everyone learns

    leadership, responsibility and cooperation.

    Photocredit:RexDufour

    They (the management) trust us. They dont stand over us all

    the time. They tell us what is needed and we do it. Theyve seen

    that as they trust us more, there is improvement in production,

    in both quality and quantity.

    Farm Employee

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    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org

    Here we have meetings and thepatrn informs us about what is

    happening on the farm. He takes usinto account. He asks our opinionabout things.

    - Employee, Central Coast, Calif.

    What does this mean?ere are a range of practices thatfoster good communication be-tween employers and employees.Some, such as safety meetings, em-ployee orientations and employeehandbooks, are focused on commu-

    nicating information and expec-tations. Others, such as regularmeetings and grievance procedures,provide opportunities for workerrepresentation and participation indecision-making processes.

    How do I implement this practice? Hold regular staff meetings

    with employees to discuss im-portant topics such as produc-tion tasks, personnel conflicts,

    or safety concerns. Encourage employee feedback

    and ideas about workplacepractices and production issues.

    Provide formal orientations fornew employees about benefits,job expectations, and workplacepolicies. Update all employeesregularly about changes to ben-efits or compensation packages.

    Institute formal grievance pro-cedures, making sure employeesknow they can freely approachteam leaders or higher manage-ment with problems.

    Codify workplace policies andpractices in written employee

    handbooks. Make sure they aretranslated.

    Conduct employee surveys toidentify worker concerns andobtain direct feedback aboutwork-related issues.

    What are other farmers doing?A vineyard holds an annual meet-ing for its business partners, inves-tors and employees. All permanentand seasonal employees are paid toattend the meeting, and a Spanish

    interpreter is provided.Farm-Level Benefits

    Valuable input and informationfrom employees to strengthenthe farm operation

    Increased sense of employeeloyalty and investment inthe farm

    Reduced incidence of employeedissatisfaction

    Additional Information and Resources Easily create an employee hand-book using any of these resources:

    e USDA Forest Service Em-ployee Handbook Template:www.na.fs.fed.us/wihispanic/De-fault.htm

    Labor Management in Agricul-ture (Chapter 17) by G. Bil-likopf, 2003:

    www.cnr.berkeley.edu/ucce50/ag-labor/7labor/001.htm

    Ag Help Wanted, by Rosenberget. al., 2002. See Chapter 6 forlinks to employee handbooksoftware and templates:http://agecon.uwyo.edu/aglabor/FrameBookContents.htm

    9. Open Communication and Decision Making

    Photocredit:RexD

    ufour

    Regular staff meetings with employees provide a place to discuss production tasks,

    personnel conflicts, and safet y concerns.

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    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org14

    Here they give lots of opportuni-ties for advancement. I started as aharvester and now I run machinery.Tey help you get the training andlicenses to operate machinery. Ihave more motivation now. I wantto keep moving up.

    Employee, Central Valley Farm

    What does this mean?

    Many employees express apprecia-tion for opportunities to broadentheir skills or advance into differentpositions on the farm. Diversifiedcropping systems lead to a greatervariety of tasks for workers, who en-joy learning about different aspectsof the farm operation. Growers canprovide formal and informal op-portunities for employees to gainnew technical or managerial skills

    through on-the-job training, formaleducation, or attendance at confer-ences and workshops.

    How do I implement this practice?

    Encourage & reward employeeinitiative to develop skills and takeon new responsibilities.

    Create a transparent system ofpay raises that rewards workers for

    each season they complete (steps)and clearly defined higher levelsof responsibility (grades).

    Expose employees to differentaspects of the farm operation.

    Encourage attendance at localtrainings and conferences, manyof which have Spanish-languagetracks.

    Provide supervisory manage-ment training to workers who arepromoted to supervisory roles. Besensitive to conflicts of interestthat may arise when workers areresponsible for managing friends

    and family members. Provide opportunities for employ-

    ees to gain legal certifications that

    10. Opportunities for Professional Development

    and Advancementwould enable them to performmore highly skilled tasks such asequipment handling or pesticidesafety training.

    Provide opportunities for formaleducational advancement at localcommunity colleges.

    Farm-level Benefits

    Increased retention of motivatedand talented employees.

    Skilled and trained employeesensure higher product quality.

    Additional Information and Resources

    Labor Management in Agriculture(Ch. 4 & 5), G. Billikopf, 2003.www.cnr.berkeley.edu/ucce50/ag-

    labor/7labor/001.htm Contact your local agricultural

    commissioner office to find outabout certification trainings.

    Contact your local cooperativeextension for information aboutupcoming agricultural conferenc-es and workshops in your area.

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    Positive Practices in Farm Labor Management

    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org

    Food Alliancewww.foodalliance.org/

    Food Alliance is a nonprofit, third-party certification program thatpromotes sustainable agriculture.

    National Sustainable Agriculture

    Standard (DRAFT)www.leonardoacademy.org/Projects/SustainAgStdDevelopment.htm

    Formal proceedings to establish thefirst national standard for sustain-able agriculture were launched inOctober 2007. Stakeholders areinvited to shape the standard in acollaborative process governed bythe American National StandardsInstitute (ANSI).

    Scientific Certification Systemswww.scscertified.com

    SCS is a third-party provider of cer-tification services offering numerouscertification programs including

    social responsibility standards, aFair Labor Practices and Commu-nity Benefits label, and the Verifloralabel for the floral industry.

    The Agricultural Justice Project (AJP)www.cata-farmworkers.org/ajp

    e AJP is a collaboration of orga-nizations that has developed a set ofsocial justice standards for organicand sustainable agriculture. In thesummer of 2006, AJP and the LocalFair Trade Network in Minneapolislaunched a Domestic Fair Tradelabel based on the AJP standards.

    Socially Accountable FarmEmployers (SAFE)www.safeagemployer.org

    SAFE is a nonprofit organizationthat provides independent auditingand certification of fair, lawful farmlabor practices in the agricultureindustry.

    Lodi Ruleswww.lodiwine.com/lodirules_home1.shtml

    e Lodi Rules are sustainablewinegrowing standards that are be-ing implemented on a regionwidebasis. e Rules originated in 2001with grower-members of the Lodi-

    Woodbridge Winegrape Commis-sion. Participating growers can gettheir vineyards certified as produc-ing sustainably grown wine grapes.e program is certified by a thirdpartythe nonprofit organizationProtected Harvest.

    California Sustainable WinegrowingAlliance (CSWA)www.sustainablewinegrowing.org

    e CSWA has an online Codeof Sustainable Winegrowing Prac-tices workbook that translatessustainability principles into specificwinegrowing and winemaking prac-tices, including labor managementand community responsibility.

    Adding Value to Your Products with Positive Labor PracticesA Guide to New Market Opportunities

    Improving compensation and benefits for your agricultur-

    al employees can be economically challenging. However,

    new market-based opportunities are emerging that may

    help you offset the costs associated with improving work-

    ing conditions for your employees.

    Many consumers today are looking to buy products from

    businesses that demonstrate social responsibility. Food

    retailers and restaurant chains have responded to this

    trend by setting standards throughout their supply chains

    that incorporate fair farm labor practices. Producers are

    differentiating themselves by advertising their responsi-

    ble labor practices either directly to consumers or through

    certification and labeling programs.

    Below are several examples of U.S.-based programs that

    support and/or certify growers who cultivate positive

    labor management practices.

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    California Institute for Rural Studies www.cirsinc.org National Center for Appropriate Technology www.ncat.org16

    Ag Help Wanted:

    Guidelines for ManagingAgricultural LaborBy H. Rosenberg, R. Carkner, J. Hewlett,L. Owen, T. Teegerstrom, J. Tranel, andR. Wegel. 2002.

    www.aghelpwanted.org

    is book is available at no costonline and contains numerous linksto further resources.

    Agricultural Labor Management

    University of Californiawww.cnr.berkeley.edu/ucce50/ag-labor

    Developed by Gregorio Billikopf,this site offers downloadable books,research papers, articles, audio semi-nars, electronic discussion groups,and other resources about agricul-tural labor management in Englishand Spanish. Labor Management inAgriculture: Cultivating PersonnelProductivity (2003), by G. Billikopf,

    is available to download at no cost.

    Agricultural Labor ManagementUniversity of Vermontwww.uvm.edu/~farmlabr/

    e University compiles this infor-mation about labor managementfor agricultural producers.

    Ag Manager InfoKansas State Universitywww.agmanager.info

    is site provides useful informa-tion and tools for agriculturalemployers and managers.

    Further Agricultural Labor Management Resources

    Positive Practices in

    Farm Labor Managementwas produced by CIRS and NCAT. CIRS 2008.

    ATTRA #IP324, Slot 318.is publication is available on the

    ATTRA website:www.attra.ncat.org.To download it for free, go to:www.attra.ncat.org/attra-pub/PDF/positive_labor.pdf

    To access it online, go to:www.attra.ncat.org/attra-pub/positive_labor.html

    California Institute for Rural Studies

    is a nonprofit research organization thatworks toward a rural California that issocially just, economically balanced,and environmentally sustainable. Inkeeping with a public-service ap-proach to research, CIRS disseminatesits research findings to policy makers,stakeholder organizations, and thegeneral public.

    California Institute for Rural Studies221 G Street, Suite 204Davis, CA 95616530-756-6555, www.cirsinc.org

    The National Center for Appropri-

    ate Technologyis a private nonprofitorganization that since 1976 has helpedpeople by championing small-scale,local and sustainable solutions toreduce poverty, promote healthycommunities, and protect naturalresources. ATTRAthe NationalSustainable Agriculture InformationServiceis a project of NCAT, fundedthrough the USDA Rural Business-

    Cooperative Service.ATTRA / NCAT California OfficePO Box 2218; Davis, CA 95617530-792-7338; 1-800-346-9140www.attra.ncat.org

    Agricultural Personnel

    Management ProgramUniversity of California, Berkeleywww.apmp.berkeley.edu

    is is an information centeron farm employment, manage-ment, and related policy issues.

    Dr. Vera BitschAgricultural Economics &Agribusiness ManagementMichigan State Universitywww.msu.edu/~bitsch

    News and information aboutlabor laws and labor manage-ment are found on this site.

    Farm Employers Labor Servicewww.fels.org

    Here are resources about com-plying with labor laws and effec-tively managing labor relations.

    Farmworker Institute forEducation and LeadershipDevelopment (FIELD)www.farmworkerinstitute.org

    is nonprofit offers educationand employment training foragricultural employees.

    How to Stabilize Your Farm WorkForce and Increase Profits, Produc-

    tivity, and Personal SatisfactionBy Suzanne Vaupel, Gary Johnston,Franz Kegel, Melissa Cadet, andGregory Billikopf. 1995.

    www.sarep.ucdavis.edu/pubs/pubs.htm

    Front Cover: The top left and bottom right photographs were taken at the Agriculture & Land-Based Training Association (ALBA

    www.albafarmers.org)in Salinas, California by Rex Dufour, NCAT California Regional Office Director. The top right and bottom left

    photographs were taken at Full Belly Farm (www.fullbellyfarm.com) in Guinda, California by farmer Judith Redmond.