gerenciamento de rh

8/18/2019 Gerenciamento de RH

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Introdução à

Trajetória Históricado Departamento deRecursos Humanos

Profa. Dra. Flávia Vancim


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Apresentação

• Analisar a evolução história do papel doDepartamento de Recursos Humanos aolongo do tempo;

• Conhecer os aspectos históricos queimpactaram na mudança/evolução doDepartamento de Recursos Humanos;

• Compreender a mudança de visãoorganizacional sobre o Recurso Humano daorganização.

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Você se Lembra?

• O século XX trouxe consigo várias mudanças em setratando da qualidade. Frederick W. Taylor, queinstituiu o famoso “taylorismo” constatou que os

operários e os supervisores não estavampreparados para fazer o planejamento. Ele entãoresponsabilizou o planejamento a

gerentes e engenheiros. O sistema

obteve um êxito surpreendentequanto ao aumento de produtividadee foi adotado por muitas empresas;

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Você se Lembra?

• Em se tratando do recurso humano, e aindaabordando o “taylorismo”, pode-se afirmar queantes ele era visto apenas como uma “peça”/

máquina necessária para manter o trabalho nalinha de produção. As empresas não possuíam umaárea que tratasse especialmente disto.Havia, apenas, um departamento

de pessoal que executava contratações,demissões, pagamentos e etc. Ouseja, o homem era visto como uma

máquina; 4



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Você se Lembra?

• A partir do momento que se viu a necessidade detratar as pessoas como recursos essenciais quepossuíam necessidades peculiares, mas não como

máquinas, consequentemente a qualidade tanto naprodução de bens quanto na oferta de serviços,desenvolveu-se substancialmente!Ou seja, sem a manutenção contínua

da qualidade e tratamento adequadodos recursos humanos, a organizaçãotendia ao fracasso dos projetos!

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Você se Lembra?

Filme: “Tempos Modernos”

(duração: de 2’30 a 4’50’’)

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O Recurso Humano ao Longo do Tempo

• Vivemos em um ambiente de mudanças, seja elepessoal ou profissional. Algumas delas conseguimoscontrolar, outras não como por exemplo as

intemperanças climáticas. É fato que a medida emque as informações passaram a ser mais acessíveis,as pessoas também alteraramsuas demandas,

preferências egostos maisrapidamente;

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• As mudanças sempre aconteceram, mas nuncaprovocaram um impacto tão profundo como nosdias atuais. Isso está acontecendo devido a:

mudanças econômicas, tecnológicas, sociais,culturais, legais, políticas e ecológicas. Dentre todasestas mudanças, uma das áreas que maisse transforma é

a de Recursos Humanos!

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• Portanto, e analisando o contexto organizacional,notamos uma enfática mudança na trajetória comoos recursos humanos eram vistos e como passaram

a ser reconhecidos como capital intelectual dasorganizações. Mas até que isto ocorresse, um longocaminho foi percorrido!

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• O Departamento de Recursos Humanos surgiu noséculo XIX, a partir da demanda em se quantificar(contabilizar) registros, faltas e atrasos dos

trabalhadores. Naquela época, havia o papel do“Chefe de Pessoal” – marcado pela inflexibilidade ecumprimento rígido das normas organizacionais;

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• Já no século XX o engenheiro Frederick W. Taylorinstituiu o chamado Taylorismo, buscando amaximização da eficiência na produção de forma a

“premiar” os funcionários que obtivessem osmelhores desempenhos. Neste período o homemera visto como uma “máquina” que precisavadesempenhar maior produtividade

em menor tempo;

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• Seguindo os passos de Taylor, Henri Fayol atravésde seu livro “Administração Geral e Industrial” explicitou a divisão das funções do administrador.

Posteriormente começou-se a tratar a eliminaçãode conflitos visando aumentar a produtividade;

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• A partir da década de 40 houveram os primeirosestudos expressivos sobre liderança e motivação.Neste período, um forte impacto foi dado pela

teoria sobre motivação de Abraham Maslow;

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• Maslow fundamentou a Teoria das Necessidades.O modelo de Maslow propõe a noção denecessidade como fonte de energia das motivações

existente no interior das pessoas;• A teoria de Maslow propõe que os fatores de

satisfação do ser humano dividem-se em cinconíveis dispostos em forma de

pirâmide.

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