telecom innovation with oracle

Innovation in Practice antonio.montez@oracle.com Master Principal Solutions Consultant

1983

• Introdução da fibra ótica na rede de transmissão

• Criação da rede de comutação de pacotes da Telepac

• Inauguração das primeiras cabinas públicas Credifone, no Algarve e na Madeira

• Introdução do sistema Multibanco, pela SIBS

• A Marconi inaugura, em Lisboa, a primeira central telefónica digital para ligações internacionais

• Inauguração do edifício Picoas onde se concentra 65% das ligações telefónicas nacionais

1987 • Instalação na central de Carnide, Lisboa, do primeiro equipamento de comutação digital, pelos TLP

• 1º Contrato Oracle com os TLP

2007

• Criação da Zon Multimédia TV Cabo Portugal, a operar em Triple Play, nas áreas de televisão por cabo e

satélite, acesso à internet e telefone.

1989 • Interface digital para centrais Comutadas no CET, projecto piloto em Aveiro, Santarém e Faro

Social Big Data

Mobile

Cloud

Internet of

Things

Entrepreneurial

Pragmatic

Entrepreneurial

Pragmatic

“..for Portugal Telecom,

innovation is part of the strategic milestones

and it is deeply connected with all the

processes and involves every employee..”

Maintenance

Optimization Integration

Certified

Together

Supported

Together

Tested

Together Engineered

Together

Managed

Together

Upgraded

Together

Deployed

Together

Engineered to Work Together

Integrated Technology Stack

63% 21% 16%

Run the

Business

Grow the

Business

Transform the

Business

Source: “IT Metrics: IT Spending and Staffing Report, 2012”, Gartner Research, 2012

Social depends on

Big Data for

Analytics

Recognise me

Engage me Reward me

Serve me

Inspire me

Empower me

Customers expect great experiences!

Social Marketing

Social Data & Insight

Social Networking & Collaboration

Social Listening & Engagement

Social Foundation (Data Mgmt, Integration Tools, Process Automation, Analytics)

CRM

MOBILE APPS MOBILE PLATFORM MOBILE SECURITY

ERP

B2B

Connected Mobile Support Disconnected Mobile Support

Desktop Disconnected Mobile Connected Mobile

Use Data

12%

Executives who feel they

understand the impact data

will have on their organizations

Produce Data

Time available to capture data is decreasing

Analysis of increasing data volumes = delays

Operational excellence requires immediate action Business event

Response Time

Bu

sin

ess V

alu

e

Data captured

Analysis completed

Action taken

of executives say too

much critical

information is

delivered too late

Oracle BI Foundation Suite

Oracle Real-Time Decisions

Endeca Information Discovery

Decide

Oracle

Advanced

Analytics

Oracle

Database

Oracle

Spatial

& Graph

Acquire – Organize – Analyze

Oracle Big Data Connectors

Oracle Data Integrator

Stream

Oracle Event Processing

Apache Flume

Oracle GoldenGate

Oracle

NoSQL

Database

Cloudera

Hadoop

Oracle R

Distribution

Billing

History

British Telecom

Smart

Recommendations

Right

Answer

REAL-TIME DECISIONS SERVICE CLOUD

Server

Consolidation

SOLARIS

Results 8% Increase in Customer Satisfaction

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