telecom innovation with oracle
TRANSCRIPT
Innovation in Practice [email protected] Master Principal Solutions Consultant
1983
• Introdução da fibra ótica na rede de transmissão
• Criação da rede de comutação de pacotes da Telepac
• Inauguração das primeiras cabinas públicas Credifone, no Algarve e na Madeira
• Introdução do sistema Multibanco, pela SIBS
• A Marconi inaugura, em Lisboa, a primeira central telefónica digital para ligações internacionais
• Inauguração do edifício Picoas onde se concentra 65% das ligações telefónicas nacionais
1987 • Instalação na central de Carnide, Lisboa, do primeiro equipamento de comutação digital, pelos TLP
• 1º Contrato Oracle com os TLP
2007
• Criação da Zon Multimédia TV Cabo Portugal, a operar em Triple Play, nas áreas de televisão por cabo e
satélite, acesso à internet e telefone.
1989 • Interface digital para centrais Comutadas no CET, projecto piloto em Aveiro, Santarém e Faro
Social Big Data
Mobile
Cloud
Internet of
Things
Entrepreneurial
Pragmatic
Entrepreneurial
Pragmatic
“..for Portugal Telecom,
innovation is part of the strategic milestones
and it is deeply connected with all the
processes and involves every employee..”
Maintenance
Optimization Integration
Certified
Together
Supported
Together
Tested
Together Engineered
Together
Managed
Together
Upgraded
Together
Deployed
Together
Engineered to Work Together
Integrated Technology Stack
63% 21% 16%
Run the
Business
Grow the
Business
Transform the
Business
Source: “IT Metrics: IT Spending and Staffing Report, 2012”, Gartner Research, 2012
Social depends on
Big Data for
Analytics
Recognise me
Engage me Reward me
Serve me
Inspire me
Empower me
Customers expect great experiences!
Social Marketing
Social Data & Insight
Social Networking & Collaboration
Social Listening & Engagement
Social Foundation (Data Mgmt, Integration Tools, Process Automation, Analytics)
CRM
MOBILE APPS MOBILE PLATFORM MOBILE SECURITY
ERP
B2B
Connected Mobile Support Disconnected Mobile Support
Desktop Disconnected Mobile Connected Mobile
Use Data
12%
Executives who feel they
understand the impact data
will have on their organizations
Produce Data
Time available to capture data is decreasing
Analysis of increasing data volumes = delays
Operational excellence requires immediate action Business event
Response Time
Bu
sin
ess V
alu
e
Data captured
Analysis completed
Action taken
of executives say too
much critical
information is
delivered too late
Oracle BI Foundation Suite
Oracle Real-Time Decisions
Endeca Information Discovery
Decide
Oracle
Advanced
Analytics
Oracle
Database
Oracle
Spatial
& Graph
Acquire – Organize – Analyze
Oracle Big Data Connectors
Oracle Data Integrator
Stream
Oracle Event Processing
Apache Flume
Oracle GoldenGate
Oracle
NoSQL
Database
Cloudera
Hadoop
Oracle R
Distribution
Billing
History
British Telecom
Smart
Recommendations
Right
Answer
REAL-TIME DECISIONS SERVICE CLOUD
Server
Consolidation
SOLARIS
Results 8% Increase in Customer Satisfaction
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