13 - bts 2013 ferramentas de prevenda v5

7/30/2019 13 - BtS 2013 Ferramentas de Prevenda V5

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2013 IBM CorporationThis document is for IBM and IBM Business Partner use only

Client Technical SpecialistIBM System Storage

Ferramentas de pre-venda

Reviso: 7/Dez/2012


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Aviso:

Os links encontrados nas prximas pginas podem estar desatualizados.

A experiencia mostra que s vezes para chegar-se informao procurada, necessrio navegar no PartnerWorld, comeando pelo novo Portal

A sequncia pedir nova senha de acesso ao recurso: exemplo Sales assets

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2013 IBM CorporationThis document is for IBM and IBM Business Partner use only3

Techlinehttps://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/pw_com_tsp_techline_overview

Enviar email


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Techline

O que Techline?

O Techline um time de especialistas que oferece suporte tcnico pr-venda de Hadware (System z,Power p, Power i, System x, System Storage), Distributed Software e System z software para IBMistas etodos os Parceiros IBM. So fcilmente acessveis e trabalham em oportunidades de qualquer magnitude.

Porque o Techline?

O objetivo do Techline ajudar voc VENDER! Algumas razes para usar o Techline:

Aumentar sua produtividade em Vendas. Passando mais tempo no cliente.

Aumentar sua vantagem competitiva. Conhea de perto nossos diferenciais. Melhorar sua habilidade tcnica. Contato direto com especialistas com alto grau de conhecimento tcnico.

Aumentar seu conhecimento sobre produtos e solues IBM.

Quando utilizar o Techline?

Desenho de solues

Estratgias de vendas

Recomendaes tcnicas

Pesquisa de produtos e posicionamento

Configuraes

MES Upgrades de Hardware

Informaes sobre Benchmarks

Dimensionamento para plataformas ISV (CRM, EAS, SCM)

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Help em Software Group


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Storage Sales Toolshttp://www-

03.ibm.com/partnerworld/partnerinfo/src/compdlib.nsf/41b3dc2211cc2f6ac12566a200259ba4/4f68c0cf2311c10d002573720020b21b?OpenDocument

Executvel usado para comparar descries, diferencias entre produtos de diferentes fabricantes

Executa em modo offline
http://www-03.ibm.com/partnerworld/partnerinfo/src/compdlib.nsf/41b3dc2211cc2f6ac12566a200259ba4/4f68c0cf2311c10d002573720020b21b?OpenDocumenthttp://www-03.ibm.com/partnerworld/partnerinfo/src/compdlib.nsf/41b3dc2211cc2f6ac12566a200259ba4/4f68c0cf2311c10d002573720020b21b?OpenDocumenthttp://www-03.ibm.com/partnerworld/partnerinfo/src/compdlib.nsf/41b3dc2211cc2f6ac12566a200259ba4/4f68c0cf2311c10d002573720020b21b?OpenDocumenthttp://www-03.ibm.com/partnerworld/partnerinfo/src/compdlib.nsf/41b3dc2211cc2f6ac12566a200259ba4/4f68c0cf2311c10d002573720020b21b?OpenDocumenthttp://www-03.ibm.com/partnerworld/partnerinfo/src/compdlib.nsf/41b3dc2211cc2f6ac12566a200259ba4/4f68c0cf2311c10d002573720020b21b?OpenDocumenthttp://www-03.ibm.com/partnerworld/partnerinfo/src/compdlib.nsf/41b3dc2211cc2f6ac12566a200259ba4/4f68c0cf2311c10d002573720020b21b?OpenDocumenthttp://www-03.ibm.com/partnerworld/partnerinfo/src/compdlib.nsf/41b3dc2211cc2f6ac12566a200259ba4/4f68c0cf2311c10d002573720020b21b?OpenDocument


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Storage Sales Tools

Exemplo abaixo do Storage Sales Tools


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eConfig Configurador de produtos System Storage novos e upgrades

https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/pw_com_pwp_sel_ppc_configurators

Baixar e instalar o configurador. Executa em modo offline Usado tambm para verificar Feature Codes, discos suportados, equipamentos withdrawn,

etc. Outros Configuradores disponveis neste local.

Contato com problemas de acesso para baixar:

[email protected]


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eConfig Configurador de produtos System Storage novos e upgrades

http://ftp.ibmlink.ibm.com/econfig/announce/access.htm#Business_Partners


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SSCT Configurador de produtos System x e DS3000Storage novos e upgradeshttp://www-947.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=MIGR-62168

Standalone Solution Configuration Tool

Google pode ser usado para encontrar o link do SSCT


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Cartas de Anncio de produtos via internetHW & SW descriptionManual de vendas ( Sales Manual )(google search: IBM Offering Information)

ManualDe

Vendas

Explica asFeatures

codes


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O que Solution Assurance

Solution Assurance um programa de qualidade mundial que consiste emrevises tcnicas das solues propostas incluam hardware e/ousoftware IBM.

O que TDA?

Revises tcnicas so chamadas de Technical and Delivery Assessment(TDAs)

Quais os tipos de revises?

- Pre-Sale TDA

- Pre-Install TDA- Ocorrem em diferentes estgios no ciclo da venda.


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Em que estgio no ciclo da venda ocorrem os TDAs?

Ciclo da venda

Entrega daproposta ao

cliente

Pedido colocadona IBM

Pre-Sale TDA Pre-Install TDA

- A so luo at end e requer im ent os e

expectat ivas do cliente?

-- Pode s er ins talada com xito ?-- A confi gurao compatvel?-- Inclu i serv ios adequ ados ?

- O amb iente do cliente

est adeq uad o p ara a

instalar e suportar a

so luo pr op os ta?

Envio do Produto pelaPlanta da IBM

Instalao doProdutoIdentificao da

oportunidade

Resourcelink (*)

(*) Somente se requerido pela Trigger List/DPL


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Por que o Pre-Install necessrio ?


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Quando obrigatrio executar o processo TDA ?

obrigatrio para alguns produtos altamente recomendvel para outros produtos Verificar a lista de Trigger Criteria/Designated Product List (DPL)

Onde se encontra a lista de consulta do produto? http://partners.boulder.ibm.com/src/assur30i.nsf/WebIndex/SA855

Se o produto no o primeiro no local do cliente, deve-se avaliar a complexidadee o contexto da nova soluo.

Um segundo produto pode exigir uma Pre-Sale TDA conforme o momento dapre-venda
http://partners.boulder.ibm.com/src/assur30i.nsf/WebIndex/SA855http://partners.boulder.ibm.com/src/assur30i.nsf/WebIndex/SA855


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Trigger Criteria and Designated Product ListLEGEND:

FICL = First In Customer Location - unique address;FICL (in bold blue) = MANDATORY and FICL (in black) = Highly Recommended

ALL = All proposals and orders; ALL (in bold blue) = MANDATORY and ALL (in black) = Highly Recommended1 = Product will not ship if Mandatory Pre-install TDA is not completed.2 = Product will not ship if Mandatory Pre-sale TDA is not completed.

http://partners.boulder.ibm.com/src/assur30i.nsf/12ad444c5444cb0385256b3c0071cccd/42b902b70b71d64d8625758a007488cc/$FILE/SA%20Trigger%20Criteria%20and%20Desi

gnated%20Product%20List%20100211.pdf

Link de acesso aodocumento trigger listing


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Quais os benefcios do processo de Solution Assurance

O processo TDA e as solues:

1. So cada vez mais complexas

2. Requerem mais conhecimento tcnico

3. Exigem Interoperabilidade e

compatibilidade

4. Requerem viabilidade tcnica noambiente especifico de cada cliente

5. Propicia colaborao entreespecialistas ao elaborar a melhorsoluo para o cliente

6. Assegura que as solues IBM/BPsejam vendidas e implementadaspara maximizar a satisfao denossos clientes.

Benefcios:

1. Maior possibilidade de ganhara oportunidade

2. Minimiza problemas com ainstalao e implementao

3. Maior probabilidade docliente satisfeito.


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Em especfico, documentos TDA para linha DS3000, 4000, 5000

http://www-304.ibm.com/jct01005c/partnerworld/mem/support/trs_wgd_sa.html

Ou via www.ibmdsseries.com

RPQ ?


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Como fazer uma Demo dentro do cliente?IBM Systems & Software Demonstration CenterShow TPC, Pureflex, V7000, V7000 Unified , SVC, XIV GUI from ANYWHERE

Prerequisites: Request first an OpenVPN Certificate

by sending an email [email protected]

Follow the steps1. Have followed the prereqs2. Start your OpenVPN program3. Navigate to the following URL:

http://10.3.23.107/console4. Select the product GUI you will show5. Enter a valid e-mail, customer name,

user name and submit6. An e-mail is sent to you with login

information to access the GUI withread only privilege.

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Sistemas que podem ser acessados remotamente para DEMO

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+ V3700


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TechdocsDocumentos de solues, casos, tecnologia, etc.

http://www-03.ibm.com/support/techdocs/atsmastr.nsf/Web/Techdocs


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Um exemplo de documento encontrado no Techdocs


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QPP - Quick Proposals(descritivos de produtos propostas tcnicas/comerciais

http://www-03.ibm.com/partnerworld/partnerinfo/src/atsmastr.nsf/web/Techdocs

OBS: acessar o Portal edepois, caminhar viaTechnical Libraries

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Techdocs: SAP Magic

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IBM S t St


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Techline Storage para System x

https://www-304.ibm.com/services/weblectures/dlv/protected/GateProt.wss?handler=Information&action=offering&content=tlxr_storage&customer=partnerworld

&offering=tlxr&sequence=2&param1=xxx30

IBM S t St


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Portal da linha DS3000/4000/5000

Exchange: sizing do storage

Clculo do espao dos arrays de discos

Iceberg ~TCOnow!

DS Storage Manager simulator

Planilha de clculo da capacidade(sizing) "IBM DS/DCS Capacity Calculator"

RAID DDP

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O portal possui vrias ferramentas de pre-venda com foco na linha DS

(entry/midrange)

Link de acesso: www.ibmdsseries.com

Requer registro do usurio

IBM S t St


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DS Storage manager DemoDemonstrao do DS Storage Manager Software

IBM DS3000/DS4000/DS5000 Portal

IBM DS3000 Storage Manager Simulator (28MB zip file) 3.35 (V6) includes the DS3400, DS3300 and DS3200.

IBM DS4000/DS5000 Storage Manager Simulator (31.6MB zip file) 10.50 (V3) includes the DS5300, DS5100, DS4800, DS4700.

New to this version are the new GUI and DS5000 support for

drive encryption.

http://www.ibmdsseries.com/index.php?option=com_content&view=article&id=1293:dssm-simulator&catid=522:configurators&Itemid=2202&lang=us

IBM System Storage
http://www.ibmdsseries.com/images/stories/DSSM_1050_V3.ziphttp://www.ibmdsseries.com/images/stories/DSSM_1050_V3.zip


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Iceberg Pricing Tool

IBM System Storage


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Simulador DS8000 , XIV, DS3K5K- dentro do IBM developerWorks

https://www.ibm.com/developerworks/mydeveloperworks/blogs/anthonyv/entry/simulators_for_ibm_storage_products23?lang=en

IBM System Storage


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Disk Magic e Capacity Magic

Novo Portal dasferramentas deprevenda

https://www-

304.ibm.com/partnerworld/wps/servlet/mem/ContentHandler/SSPQ048068H83479I86

IBM System Storage


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Comprestimator v1.2

Comprestimator is a command line host-based utility that can be used to estimatean expected compression rate for block devices

Roda nos seguintes OS Red Hat Enterprise Linux Version 5 (64-bit) ESXi 5.0 AIX V6.1, V7.1 Windows 2003 Server, Windows 2008 Server (32-bit and 64-bit)

http://www-01.ibm.com/support/docview.wss?uid=ssg1S4001012

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http://www-01.ibm.com/support/docview.wss?uid=ssg1S4001012http://www-01.ibm.com/support/docview.wss?uid=ssg1S4001012http://www-01.ibm.com/support/docview.wss?uid=ssg1S4001012http://www-01.ibm.com/support/docview.wss?uid=ssg1S4001012


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Educao

Systems College = SmartZone

http://www.ibm.com/partnerworld/pwu/systems

IBM Channel University PORTAL !https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/pw_com_ben_channelu_overview

Um repositorio UNICO onde todo o calendario de Capacitao dos Canais esta disponivel !Rene todas as ofertas do IBM Business Partner Enablement para treinamento orientado a Gerenciamento de

Negcios, Marketing, Vendas de Produto e Suporte Tcnico e de Soluo. Ele consolida todas as ofertas de

educao em um conjunto de trs "universidade escolas". IBM Channel University oferece educao por meio de

e-learning, treinamento presencial "Face to Face" na sala de aula e outras Conferncias de Parceiro de Negcios
https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/pw_com_ben_channelu_overviewhttps://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/pw_com_ben_channelu_overviewhttps://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/pw_com_ben_channelu_overviewhttps://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/pw_com_ben_channelu_overviewhttps://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/pw_com_ben_channelu_overview


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Lista de cursos tcnicoshttps://www-304.ibm.com/services/weblectures/dlv/Gate.wss?handler=Login&sequence=3&customer=partnerworld&offering=cast&action=index&tab=2&subtab=1

IBM System Storage


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Portal de consulta de suporte de produtos System Storage

IBM System Storage


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Onde encontrar os manuais dos produtos IBM ?

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IBM Product Supporthttp://www-947.ibm.com/support/entry/portal/Overview

Redbooks - www.redbooks.ibm.com

Information Center - http://www.ibm.com/support/publications/us/library/index.shtml

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System Storage Interoperation Center (SSIC) Escrever 'ibm interoperation center' no Google....> imediato acesso Site utilizado para consulta dos componentes homologados de System Storage

( HBAs, Sistemas Operacionais, Switches, Protocolos, etc)

IBM System Storage


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Data Storage Feature Activation

The DSFA application provides feature activation codes and license keys totechnically activate functions acquired for your IBM storage products.

https://www-03.ibm.com/storage/dsfa/lto/selectMachine.wss

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Storage Efficiency Calculator

http://www-03.ibm.com/systems/storage/resource/info/storage_calculator/index.html

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Um dos grficos/output da ferramenta.

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TCO Tools for Disk Storage SolutionsTCOnow Tool

Easy-to-use tool Compare the TCO of IBM disk vs. the

competition in minutes. Designed by and for sellers. Avoids the need for finding time-

consuming experts.

https://www-304.ibm.com/partnerworld/wps/servlet/mem/ContentHandler/tstotcocomptool113005/lc=en_US

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IBM Briefing Centers

Objetivos:

Briefings de tecnologia

Demonstrao de produtos

Workshops de solues

Alvo: Clientes Integradores de sistemas ISVs Business Partners

Austin, Texas, USA

Specializing in IBM System pTM solutions Bangalore, India

Specializing in IBM Systems and Storage Bblingen, Germany

Specializing in IBM Systems and Linux solutions Mainz,Germany Specializing in IBM System StorageTM solutions

Montpellier,France

Specializing in IBM Systems and Grid solutions Poughkeepsie, New York, USA

Specializing in IBM System zTM solutions Research Triangle Park, North Carolina, USA

Specializing in IBM System xTM and IBMBladeCenter solutions

Rochester, Minnesota, SA

Specializing in IBM System iTM solutions Tokyo, Japan Specializing in IBM Systems and Linux

Tucson, Arizona, USA

Specializing in IBM System Storage, disk and tapesolutions

IBM System Storage


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Innovation Centers

Atividades

Consultoria em desenhos de solues Proof of Concept de solues e tecnologia Demonstraes e test drives.

Assistncia na instalao e implementao de produtos Briefings de Marketing e Tcnicos Eventos para demanda de oportunidades Parcerias para desenvolvimento de solues Treinamento, educao e workshops customizados para Clientes

3 tipos

IBM Innovation Center

Localizado em sites IBM e operado pela IBMBusiness Partner Innovation CenterPropriedade do Business Partner e operadopelo BP

Virtual Innovation CenterComplementa os IBM Innovation Center fsicos

Europe - Middle East - Africa

Czech Republic: PragueDenmark: CopenhagenFinland: HelsinkiFrance: La GaudeFrance: ParisGermany: BerlinGermany: DsseldorfGermany: FrankfurtGermany: EhningenGermany: HamburgGermany: MunichGermany: StuttgartHungary: Budapest

Ireland: DublinIsrael: Petach-TikvaItaly: MilanMorocco: CasablancaNetherlands: AmsterdamNorway: OsloNew 15 Oct 2010Poland: KrakowPoland: WarsawRussia: MoscowSlovakia: BratislavaSouth Africa: Cape TownSouth Africa: JohannesburgSpain: Barcelona

Sweden: StockholmSwitzerland: ZurichTurkey: IstanbulUkraine: KievUnited Kingdom: HursleyUnited Kingdom: South Bank,London

Asia Pacific

Australia: SydneyChina: ShanghaiIndia: BangaloreJapan: TokyoKorea: SeoulMalaysia: Kuala LumpurVietnam: Ho Chi Minh City

Latin America

Brazil: Sao Paulo

North America

Canada: Toronto, OntarioUnited States: Austin, TexasUnited States: Chicago, IllinoisUnited States: Dallas, TexasUnited States: San Mateo,CaliforniaUnited States: Waltham,Massachuse

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Onde localizar os termos de garantia e suporte de um equipamento ?

Storage:http://www-947.ibm.com/systems/support/machine_w

arranties/sbp_storage.html

Portal:http://www-947.ibm.com/systems/support/machine_warranties/index.html

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PDF til para consulta rpida linha de produtos IBM System Storage

http://public.dhe.ibm.com/common/ssi/ecm/en/tso00364usen/TSO00364USEN.PDF

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PDF til para consulta rpida linha de produtos IBM System Storage

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Interactive Product Catalog http://itunes.apple.com/us/app/ibm-interactive-product-catalog/id512985121?ls=1&mt=8

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http://itunes.apple.com/us/app/ibm-interactive-product-catalog/id512985121?ls=1&mt=8http://itunes.apple.com/us/app/ibm-interactive-product-catalog/id512985121?ls=1&mt=8http://itunes.apple.com/us/app/ibm-interactive-product-catalog/id512985121?ls=1&mt=8http://itunes.apple.com/us/app/ibm-interactive-product-catalog/id512985121?ls=1&mt=8http://itunes.apple.com/us/app/ibm-interactive-product-catalog/id512985121?ls=1&mt=8http://itunes.apple.com/us/app/ibm-interactive-product-catalog/id512985121?ls=1&mt=8http://itunes.apple.com/us/app/ibm-interactive-product-catalog/id512985121?ls=1&mt=8http://itunes.apple.com/us/app/ibm-interactive-product-catalog/id512985121?ls=1&mt=8


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IBM System Sales Navigator

Requer um registro. pblico.

http://www.ibmstgsalesinfo.com

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IBM System Sales Navigator

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Banco de dados com casos referencias de clientes

https://www-

304.ibm.com/partnerworld/wps/mem/systems/sell/references#search_result

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ProtecTIER Planner (Version 3.2.0.1)

https://www-304.ibm.com/partnerworld/wps/servlet/mem/ContentHandler/PTCapacityPlanner/lc=en_US

This is the ProtecTIER Planner. It contains

Capacity, Performance and Meta Data

Planning for stand alone and replicated configurations.

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