apostila do curso de análise de informações - compilado
TRANSCRIPT
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7/31/2019 Apostila do curso de anlise de informaes - Compilado
1/55
Okclxg Gx}po}ilhomg Lkeapjogx
Hwpxa `xlha ropo hakxwc}apgx ma RGILPX
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Lkx}pw}ap> Icow`gp K`pgio mo Xlcuo
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7/31/2019 Apostila do curso de anlise de informaes - Compilado
2/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Wjo rgqwgko lk}pamwa ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 7
Lkeapjoa g lk}gclikhlo +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 7
Lkeapjoa g rcokgnojgk}a ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 9
Ewkmojgk}ax }gplhax mo okclxg mg lkeapjogx ++++++++++++++++++++++++++++++++++++++ 6
Xahlgmomg mo Lkeapjoa ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Eapjwcoa mg flr}gxgx ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 06
O}lulmomg 0 ma jmwca +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 06
Xwigx}gx mg cgl}wpo ropo a jmwca +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 06
JAMWCA 8 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 0 Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
JMWCA = ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ =
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Orgxop mg xgp wj hwpxa hajrcg}a &haj lkhla# jgla g elj,# kghgxxpla
lkeapjop oax hwpxokmax qwg o okclxg mg lkeapjoa orgkox wjo rop}g mg wj
rpahgxxa jolx hajrcgva hfojoma Lk}gclikhlo+ Ka jg pgelpa lk}gclikhlo lk}gcgh}woc
aw gjahlakoc Ax eojaxax _+L g _+G# jox o wjo o}lulmomg jlcgkop# hakxlmgpomo rgcax
gxrghloclx}ox haja o xgiwkmo rpaelxxa jolx ok}lio ma jwkma+ Lkegcl~jgk}g kaxxa
}gjra hwp}a g orgkox 82 &}plk}o, fapox ka xa xwelhlgk}gx ropo gvrcapop }ama a
ra}gkhloc mo jo}plo# jox oa jgkax# mop wjo `ao kaa mg haja mgxgkuacugp
rpamw}ax lkeapjohlakolx+Kaxxa hwpxa gx} mlulmlma gj qwo}pa jmwcax+ ]amax pghfgomax mg gvgjrcax g
rgpiwk}ox# ociwkx rpauaho}luax# aw}pax kgj }ok}a+ kgxxg jajgk}a qwg rpghlxa
mgelklp qwg> A ljrap}ok}g xa ox rgpiwk}ox/ @aox pgxrax}ox x xwpigj o rop}lp mg
lkmoiogx a`ng}luox g mg wjo `ao jg}amacailo mg rgxqwlxo+
Rap gkqwok}a lpgjax oma}op o mgelkla mg lkeapjoa haja ocia oho`oma mg
ohapma haj o happgk}g mgegkmlmo rgcax jglax mg hajwklhoa+ Ugjax lkeapjoa gj
rpo}lhojgk}g }wma# ma clupa gxhacop o `wco ma pgjmla+ O lkeapjoa xgjrpg xgp
ljrap}ok}g# g gxxg hakhgl}a wklugpxoc &ropo o ocgiplo mg gml}apox# rpaegxxapgx g
}gcgnapkolx,+ Gk}pg}ok}a# gxxg rpamw}a ka }a kaua# }a rawha xwpilw orgkox haj o
Xahlgmomg mo Lkeapjoa+ Ljoilkg*xg# rap gvgjrca# haja wj fajgj &aw jwcfgp, mox
hougpkox+ A qwg ljrap}ok}g ropo uah1 Xo`gp akmg gvlx}g hajlmo# iwo g o`plia1
_wolx xa xgwx lkljliax# xwox eapox g epoqwg~ox1 Kgxxg hoxa# gx}op lkeapjoma ramg
xgp o mlegpgko gk}pg o ulmo g o jap}g+++
Oiapo xg hacaqwg ko hakmla mg xa`gpoka&o, mg wjo }pl`a+ Ocj mg xg hwlmop
olkmo f o pgxrakxo`lclmomg mg hwlmop max aw}pax# mg xgiwpoko g ma `gj gx}op &oelkoc#
}g gcgigpoj ropo ociwjo halxo g ka orgkox ropo xwx}gk}op wj omapka ko ho`go,+
Kgxxg hoxa# xgplo ljrap}ok}g jokmop ociwkx hoomapgx ropo a ocj pglka haj a`ng}lua
mg cfg }po~gp lkeapjogx xa`pg lkljliax1 Gxxo lkeapjoa cfg moplo ociwjo uok}oigj1
Haj hgp}g~o xlj+
Rap qwg raxxwlp lkeapjoa }a ljrap}ok}g1
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7/31/2019 Apostila do curso de anlise de informaes - Compilado
6/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Eal a qwg }amax ax pglx# jakophox# rpgxlmgk}g g aw}pax xg rgpiwk}opoj g olkmo
xg rgpiwk}oj+ Oiapo qwg }gjax wjo `pgug kaa ma qwg g ropo qwg xgpug o
lkeapjoa# ugpgjax oiapo a qwg lk}gclikhlo+
_wokma eocojax mg lk}gclikhlo xgjrpg kax cgj`pojax mg gxrlakoigj+
lkhpugc haja a malx hakhgl}ax gx}a rpvljax ko jmlo+ Xa uplax ax gvgjrcax
gvlx}gk}gx gj elcjgx# cl}gpo}wpox g xgplomax mg ]U &haja 229# Nohd @owgp aw @awpkg,+
Orgxop mg xgpgj }ljax gk}pg}gkljgk}ax# gxxgx pg}po}oj o ulmo ljoilkplo max
oigk}gx mg hojra# wjo rop}g max rpaelxxlakolx mgmlhomax o gxxo pgo# hak}wma#
jgxjax kgxxgx# xgjrpg lmgk}lelhojax ociwj aw}pa rgpxakoigj qwg wxo a }gcgeakg aw
a pmla ropo lkeapjop a oigk}g+ _wgj xa gcgx1 G ropo qwg xgpugj &ocj mg cliop ropo
a jahlkfa# cilha,1
Raxxwlp jwl}o lkeapjoa gxxgkhloc1
Oqwgcg rgxxaoc oa }gcgeakg a okoclx}o &aw xgwx xwrgplapgx, o rop}lp mo okclxg
mgcgx qwg @akm xo`g oakmg lp g a qwg eo~gp &gj`apo xgjrpg fono jwmokox mg
c}ljo fapo kax elcjgx# }lpax# gvrcaxgx g rpmlax qwg oewkmoj/,+ Oxxlj# ax okoclx}ox
xa a gca jolx ljrap}ok}g mo lk}gclikhlo+ Lkegcl~jgk}g# ka xgploj }a gjraciok}g
&kgj cwhpo}lua, elcjgx haj }}wcax ma }lra A okoclx}o mg lkeapjogx qwg jg ojouo
aw Wj kaua mlo ropo okoclxop+
@plkhomglpox o rop}g# a a`ng}lua mo lk}gclikhlo hacg}op# rpahgxxop g okoclxop
lkeapjogx ropo igpop hakfghljgk}a oa rpahgxxa mg mghlxa+
_woc o ljrap}khlo mo mghlxa ropo ox o}lulmomgx ma mlo o mlo1 Haja mghlma1
Ko flx}plo &gj`apo ka gx}gno gxhpl}a ko jolaplo max clupax mg flx}plo/, o
o}lulmomg mg lk}gclikhlo xgjrpg gx}gug cliomo oax Gx}omax qwg kghgxxl}oj mg xgw
xwrap}g ropo a rcokgnojgk}a mg rac}lhox mg xgiwpoko gv}gpkox &cgj`pg*xg ma
gvgjrca ma xa`gpoka&o, mo }pl`a,+ Pgco}ax mg xwo kghgxxlmomg aw orclhoa ramgj xgp
pgxio}omax gj ok}liax jokwxhpl}ax hflkgxgx aw o} jgxja ko ``clo/ Cgj`pg*xg qwg
eal Mgwx qwg aplgk}aw Jalxx o gkulop fajgkx ropo o }gppo mg Hoko o elj mg hacg}op
lkeapjogx xa`pg ax lkljliax qwg c fo`l}ouoj+ G ropo qwg1 Ropo owvlclop ko iwgppo#
ko mlx}pl`wla mg ocljgk}ax g# xlj# ropo paw`op xgipgmax &ljoilkg xg o }hklho mg
rpamw~lp eaia ka eaxxg harlomo rap aw}pox }pl`ax# aw xg jgxja ahappgxxg haj ooiplhwc}wpo,+
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7/31/2019 Apostila do curso de anlise de informaes - Compilado
7/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Haja o lkeapjoa ramg xgp }lc1
Jox# uac}okma flx}plo+++ Haj o pguacwa lkmwx}ploc# ka orgkox ax Gx}omax
kghgxxl}ouoj mg lkeapjoa# ox gjrpgxo rpluomox }oj`j+ Mgxxo eapjo# o lk}gclikhlo
roxxaw o xgp oxxwk}a mg xa`pgulukhlo ropo ox gjrpgxox+ G kwj jwkma homo ug~ jolx
hajrg}l}lua# xo`gp a qwg a hakhappgk}g gx} eo`plhokma ramg xgp o mlegpgko gk}pg o
eockhlo g o rpaxrgplmomg+ O gxxo ugpxa rpluomo eapo momo ka kajg mg Lk}gclikhlo
Hajrg}l}luo LH+
Ka hak}gv}a o}woc# ax Gx}omax hak}lkwoj o lkugx}lp ko rpaxrgha# lmgk}lelhoa
g okclxg mg raxxuglx ojgoox o xgiwpoko# g ox gjrpgxox ka hakfghljgk}a mg xgwxhakhappgk}gx# ko okclxg mg jgphomax hakxwjlmapgx g ko a`}gka mg rpang}ax mg
hakx}pwa# jak}oigj g igx}a mg rpahgxxax rpamw}luax+ O rpaelxxlakocl~oa ka
@poxlc olkmo pghgk}g haj jolap rop}g max }po`ocfax xa mgxgkuaculmax gj gjrpgxox
eopjohw}lhox# mg gkgpilo# `okhax g }gcghajwklhogx+
Ohgxxg ax xl}gx mo Oxxahloa @poxlcglpo mg Okoclx}ox mg Lk}gclikhlo Hajrg}l}luo
O@POLH &yyy+o`polh+api+`p, g mg Oikhlo @poxlcglpo mg Lkeapjogx O@LK&yyy+o`lk+iau+`p, g okoclxg ox mlegpgk}gx o`apmoigkx xa`pg a }gjo+
Hak}wma# ljrap}ok}g jgkhlakop qwg raxxwlp o jgcfap lk}gclikhlo ka
iopok}g wj mlegpgkhloc hajrg}l}lua mg qwgj o raxxwo &xgno ko iwgppo aw kax
kgihlax,+ A rpahgxxa mgug xgp hakhg`lma haja wjo eak}g mg xo`gp g ka haja wj
elj g xl jgxja+ Ka omlok}o raxxwlp lkxlif}x omgqwomax xg o mghlxa ka eap happg}o
aw xg a xgw }ajomap &kapjocjgk}g hakfghlma haja hfgeg, ka mlxrwxgp mg jglax
omgqwomax ropo orclh*cox mg eapjo gelhlgk}g g gelho~+
A qwg gelhlkhlo1 A qwg gelhhlo1
Oiapo qwg n gx}ojax jolx eojlclopl~omax haj a }gjo# uac}gjax oa eaha ma
kaxxa hwpxa+
Ka mlo o mlo kax mgropojax haj wjo lkelklmomg mg hoxax qwg kax cguoj o}ajop mghlxgx+ Jox mlegpgk}gjgk}g mox mghlxgx mlplox g lk}wl}luox }ajomox rgco
http://www.abraic.org.br/http://www.abraic.org.br/http://www.abraic.org.br/http://www.abin.gov.br/http://www.abin.gov.br/http://www.abin.gov.br/http://www.abin.gov.br/http://www.abraic.org.br/ -
7/31/2019 Apostila do curso de anlise de informaes - Compilado
8/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
jolaplo mo rarwcoa# ax igx}apgx `oxgloj*xg gj ropjg}pax pgco}luax rprplo
haprapoa qwg xg gkhak}poj+ ]olx ropjg}pax ramgj xgp rpanga mg hwx}ax#
mgxcahojgk}a mg rgxxaoc# hajrpo mg jo}gplolx g}h+ o gx}o rpgropoa qwg
mgkajlkojax mg Rcokgnojgk}a+
Ugplelqwg ka mlhlakpla# ko lk}gpkg}# aw gj oj`ax# a qwg xliklelho rcokgnojgk}a+
A Rcokgnojgk}a orclhoma ropo rgphg`gp o pgoclmomg g ouoclop ax hojlkfax o
xgpgj }ajomax o}poux mo hakx}pwa mg wj pgegpgkhloc mg ew}wpa+ Roxxaw o xgp
mgxgkuaculma rap jgla mg wjo jg}amacailo rprplo ka lkhla mox ipokmgx kougiogx
&c rgca xhwca VLU,# jox x eal oma}oma haja hlkhlo gjrplho o rop}lp ma lkhla maxhwca VLV+ Jox a rcokgnojgk}a gj xl uoia g ka hakxlmgpo a jgla gv}gpka mg eapjo
omgqwomo# aw xgno# raxxwl eocfox lkgpgk}gx oa pgmwhlaklxja+ Mo xwpig kghgxxlmomg
ma faclxja# mg wjo o}lulmomg qwg a hajrcgjgk}g# aw xgno# mo okclxg+
A qwg pgmwhlaklxja1 A qwg faclxja1 G haj `oxg kox pgxrax}ox ouoclg gj qwg
j}ama a RGILPX mgxgkuaculma+
Gkqwok}a a Rcokgnojgk}a hakxlmgpo a gjrpggkmljgk}a haja wj elj gj xl# o
okclxg mg lkeapjogx mgug lkxgplp a rpang}a kwj hak}gv}a gv}gpka g mg lk}gpoa
haj a oj`lgk}g+ Mo lk}gpoa mgx}gx malx pojax xwpig wjo ramgpaxo egppojgk}o mg
igx}a g mghlxa+ Gxxg }gjo roxxop o xgp gx}wmoma ka jmwca 0+
Haja o ljrcok}oa mo }ovo mg clva ramg owjgk}op o racwla g ax rpa`cgjox
oj`lgk}olx mg wj jwklhrla1
Wjo mlho> eoo wjo okocailo haj ax io}ax mg gkgpilo g iwo+
Gk}a1 N xo`g o pgxrax}o1 Mlxhw}o haj ax mgjolx hakxwc}apgx g ugno xg
hakxgiwgj hfgiop o ociwj hakxgkxa+
Ka lkhla eal a eaia# g ax rauax qwg a majlkouo raxxwoj jolx hfokhgx mg
xa`pgulukhlo qwg ax mgjolx+ Mgralx ugla o lmomg mo oiplhwc}wpo# ma jg}oc# o `aj`o
o}jlho+++ Kwjo okclxg jolx hwlmomaxo# ox hfojomox eoxgx flx}plhox komo xa xgkaax owigx mg }hklhox g rpahgxxax guacw}luax# jajgk}ax mg rpaewkmo pggx}pw}wpoa mo
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7/31/2019 Apostila do curso de anlise de informaes - Compilado
9/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
xahlgmomg+ ]amo gxxo guacwa eal raxxugc ipoox oa rpahgxxa mg ohwjwcoa g
}pokxjlxxa mo lkeapjoa+ Jox ropo ohwjwcop g }pokxjl}lp kghgxxpla# lklhlocjgk}g#
a`}gp ociwj }lra mg lkeapjoa+
raxxugc hakx}pwlp ociwjo halxo xgj jo}plox rpljox1 _woc a }lra mg jo}plo qwg
mlxrajax ropo hplop lkeapjoa1
Haja xgp ulx}a# o a`}gka mg lkeapjoa rop}g mg wj rpahgxxa jolx
hajrcgva+ kghgxxpla qwg gco raxxwo w}lclmomg g xgno orpaugl}omo ropo xw`xlmlop a
rpahgxxa mg mghlxa+ Ropo hajrpggkm*ca kghgxxpla pgxio}op ociwkx hakhgl}ax
ewkmojgk}olx haja a mg Xahlgmomg mo Lkeapjoa &gj jamo kax mlox mg fang,+
O Xahlgmomg mo Lkeapjoa# aw xljrcgxjgk}g XL# o hakxgqkhlo mo pguacwa
mo lkeapj}lho qwg ahappgw c rgco mhomo mg 52 ma xhwca roxxoma+ G rgkxop qwg }wma
hajgaw haj wjo hochwcomapo qwg ahwrouo wjo pgo jolap ma qwg o hoxo mg jwl}ox
rgxxaox+ O rop}lp mgxxg rpljglpa lkugk}a &qwg oclolx# eal mgxgkuaculma ropo ax jlcl}opgx,
ax gqwlrojgk}ax elhopoj homo ug~ jgkapgx oa rak}a mg fang }gpjax hwlmoma ropo ka
rgpmgpjax wj JR= gj`olva mg wjo eacfo mg rorgc+
Aw}pa eo}ap eal a mgxgkuaculjgk}a rpljl}lua mg wj xlx}gjo mg hajwklhoa# o
OPROKG]# o }o}opou mo o}woc lk}gpkg} rgcax# omlulkfo+++ jlcl}opgx+ Uah n mgug }gp
rgphg`lma qwg gxxg rgxxaoc# qwg oropgk}gjgk}g jophfo a mlo lk}glpa g qwg omapoj
ugpmg jwxia eal# ko ugpmomg# wj max rlcopgx mo XL+ Cgj`pg*xg# rap gvgjrca# haja gpo
mlehlc a`}gp wjo cgl aw rgxqwlxop xa`pg ociwkx oxxwk}ax ka @poxlc ok}gx max lmax ?
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
10/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Mgrgkmg+ Ko jolaplo max hoxax ka+ Mgug xg }gp lkeapjoa }lc+ Ugno a gvgjrca
o`olva+ Rgpiwk}opoj*jg# hgp}o ug~# xg mgugpojax gk}pop kwjo mg}gpjlkomo clhl}oa
&}po`ocfa haj clhl}ogx gj wjo gjrpgxo rpluomo,# jlkfo pgxrax}o eal o xgiwlk}g
&jwmgl ax kajgx g ox mo}ox# cailhojgk}g# g x orpgxgk}a rop}g ma mahwjgk}a,+
Nakox `wpia# 2? mg o`plc mg 02?2+
Xpx+#
Oa qwg ropghg o hacg}o mg clva ma jwklhrla mo hlmomg mo raxxwl
wjo flx}plo hak}wp`omo g gkuacug jwl}ax lk}gpgxxgx rac}lhax+ Gj 0229 a ]HG owml}aw
g hokhgcaw a hak}po}a mo Rpgegl}wpo haj o rap lppgiwcoplmomgx g
xwrgpeo}wpojgk}a max xgpulax+ O eal hak}po}omo xa` pgiljg gjgpigkhloc ggj 0226 eal ugkhgmapo mg wjo clhl}oa# hak}wma# n ka elkoc mg 022< xgw hak}po}a eal
hokhgcoma+ Gj nokglpa mg 02?2 o a oxxwjg o hacg}o mg clva g xw`x}l}wl ax
hajroh}omapgx rap hojlkfgx hooj`ox+ O qwoclmomg ma xgpula hol g xwpigj jwl}ox
pghcojogx+ A kaua }oj`j gml}oc eal xaclhl}oma ropo okclxg rgca ]HG+
+++
O o}wo gj # # g mgug fajacaiop kaua
hak}po}a gj &}amox ox hlmomgx gx}a ka gx}oma mg , + Hfojo o}gka qwggxxgx jwklhrlax eapoj caholx akmg o o}waw+ Oxxlj# aw o gx}
jwmokma mg kajg aw eghfaw ociwjo rophgplo haj o +
A qwg uah mghlmlplo haj `oxg kgxxox lkeapjogx1 A`xgpug qwg gw ramgplo }gp
gxhpl}ax uplox rilkox jox ar}gl rap# ka jvlja# 02 &ulk}g, clkfox+ G rap qw1 Rapqwg
a qwg ljrap}o o lkeapjoa }lc g jwl}ox ug~gx a }gjra wj eo}ap hfoug# }ok}a ropo
qwgj okoclxo qwok}a ropo qwgj mghlmg+ Gco igpaw hakfghljgk}a/
Haj hgp}g~o raxxa oelpjop qwg o rop}lp ma jgjapokma eal raxxugc mgxgkuacugp
ociwj pohlahkla+ Mgralx mgcg uah eg~ wj prlma rcokgnojgk}a g ar}aw rap>
rop}lhlrop# ka rop}lhlrop aw# xaclhl}op jolx lkeapjogx+ Gj }ama a hoxa# a rpahgxxa
eajgk}aw wjo gx}po}ilo+
A qwg gx}po}ilo g mg akmg gco xwpilw1
O hakxgqkhlo mo pguacwa qwg o lkeapjoa roxxaw ox xgp wjo
hajjaml}|+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
11/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
A qwg Hajjaml}|1 Rap qwg oiapo o lkeapjoa eo~ rop}g mgxxo ho}giaplo1
O}wocjgk}g# raxxugc qwg homo wj gkhak}pg gvo}ojgk}g a qwg qwlxgp g
qwokma qwlxgp &cgj`pg ma Iaaicg# \ofaa g aw}pax# rap gvgjrca,+ Jox# a haja xgp
ulx}a# a hakhgl}a mg XL gkhak}po*xg gqwluahoma+ A qwg gvlx}g wjo ipokmg
}pokxjlxxa mg momax# mg rawho lkeapjoa g ma jklja mg hakfghljgk}a+ Kgxxo
xahlgmomg o lkeapjoa ramg o} xgp mgjahp}lho# jox a hakfghljgk}a ka+
A hakfghljgk}a a rpamw}a mo lkeapjoa+ Mgxxo eapjo cfg rgpiwk}a xg o
xahlgmomg mo lkeapjoa rgpjokgk}g aw orgkox a lkhla mg wj rpahgxxa }pokxl}pla1
Mglva o pgxrax}o haj uah+
A hakfghljgk}a eapjoma o rop}lp mo lk}gprpg}oa &}ok}a ma okoclx}o qwok}a
ma hfgeg/, g raxxwl xliklelhoma+ Xwo rpljglpo jo}plo rpljo a moma+ Jox# a qwg
lxxa1
Wj kjgpa# wj eo}a# wjo xl}woa+ _wocqwgp halxo qwg raxxo xgp jgkxwpomo
aw mgxhpl}o+
Ropo lcwx}pop a gvgjrca uojax kax uac}op oa Rcoka mg Pgxmwax+ Kgcg xa
rgxqwlxomox ociwjox hopoh}gpx}lhox max jwklhrlax ma Gx}oma ma Pla Ipokmg ma Kap}g#
}olx haja>
_wok}lmomg mg max pgxmwax pgox mg mlxraxla Xlx}gjox mg igx}a g g}h+
Ramgjax gv}polp jwl}a halxox mgxxgx momax g gxhpgugp uplax pgco}plax# jox
gcgx# gj xl# raxxwgj rawha uocap+ Jox xgj gcg# ka ramgjax eo~gp komo+ Rap lxxa qwg
ax momax# rap jolx xljrcgx qwg ropgoj# xa }a kghgxxplax+ Hak}wma# xwo
uocapl~oa ahappg o rop}lp mg xwo lk}gprpg}oa+
A qwg gvligj jolx gxeapax# o hacg}op aw lk}gprpg}op momax1
O rop}lp mgxxgx momax ramgjax eo~gp a mloikx}lha ma Gx}oma+ Aw xgno# o rop}lp
max momax lklhlolx gv}pojax wjo lkeapjoa qwg ramg xgp }lc+ Rap gvgjrca# ax momaxma RGILPX jax}poj qwg ax rompgx mg igpoa mg pgxmwax &rgp hor}o, x jwmoj o
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
12/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
rop}lp mg wjo eolvo rarwcohlakoc ohljo mg ?22+222 &hgj jlc, fo`l}ok}gx g mgralx mlxxa
rgpjokghgj lkoc}gpomax+ A qwg lxxa ramg kax pgugcop1 Mlxhw}o haj ax mgjolx
hakxwc}apgx+
Gk}a# a qwg lkeapjoa1
Haknwk}a mg momax qwg raxxwl xgk}lma g xgpugk}lo+
Uojax xwrap qwg kax jwklhrlax ma gvgjrca ok}gplap g xwox pgilgx
hlphwkul~lkfox eal lmgk}lelhoma qwg ociwkx mgxxgx roioj jolx hopax rgcax xgpulax#
gkqwok}a aw}pax# jolx `opo}a+ A qwg rgkxop1 A ljrap}ok}g mgxxg gvgjrca mgxha`plp
qwg wjo lkeapjoa ramg xgp hajrcgjgk}omo rap aw}pax momax aw aw}po lkeapjoa+
Ugnojax ox lkeapjogx qwg raxxwjax o} oiapo>
Jwklhrlax haj jolx mg ?22+222 fo`l}ok}gx raxxwgj rgp hor}o mlegpgkhlomo4 Jwklhrlax haj hopoh}gpx}lhox xgjgcfok}gx raxxwgj rpgax mlegpgkhlomax4 Mg}gpjlkomox pgilgx ma PK roioj jolx hopa rgcax xgpulax mg cljrg~o4O rop}lp mgxxox lkeapjogx ramgjax hakhcwlp ocia> _wg kghgxxl}ojax mg jolx
lkeapjogx ropo hfgiop o ociwjo hakhcwxa+ Aw xgno# o rop}lp mox lkeapjogx eal
raxxugc ouoclop g mghlmlp+ O gxxo lk}gpoa mojax a kajg mg hakfghljgk}a &qwg kgxxg
hoxa }oj`j ramg xgp mgxhpl}a haja o hgp}g~o mg eoc}o mg lkeapjogx ropo mghlmlp,+
Haknwk}a mg lkeapjogx qwg cguoj ociwj o }ajop ociwjo mghlxa+
Ka hoxa mgxhpl}a# mghlmlw*xg qwg f eoc}o mg lkeapjogx g xgp kghgxxpla
pgocl~op kauox rgxqwlxox+ Gxxo rgxqwlxo mgug igpop kauax hakfghljgk}ax g oxxlj
xwhgxxluojgk}g+ Hak}wma# haja n mgxhpl}a>
Ma qwg omlok}oplo mgxha`plp qwg ox lkeapjogx hl}omox pgegpgj*xg oa oka mg?
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
13/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Rgkxa qwg oiapo ramgjax hajgop o hakugpxop xa`pg okclxg mg lkeapjogx
mg eapjo jolx orparplomo+ G mlok}g mg }wma qwg eal ml}a# ramgjax pgxwjlp a qwg eal
ml}a o} oiapo ko xgiwlk}g epoxg>
Ulugjax kwj jwkma akmg o lkeapjoa raxxwl uocap orgkox qwokma
omgqwomojgk}g gjrpgiomo# a qwg lkmw`l}ougcjgk}g ahappgp xg gxxo eap }pokxeapjomo
gj hakfghljgk}a+ Jox ko }pokxeapjoa mo lkeapjoa gj hakfghljgk}a x ug~gx
xwpigj ociwjox cohwkox qwg mgugj xgp rpggkhflmox ropo uoclmop o argpoa+ Kgj
xgjrpg xgp raxxugc rpggkhfg*cox orgkox haj o rgxqwlxo `l`claipelho# g a ohgxxa ohakfghljgk}a mg }gphglpax xg eop kghgxxpla+ kgxxg hak}gv}a qwg o Gkigkfoplo
Xahloc * GX ramg xgp orclhomo+ Hak}wma# xgw gjrpgia mgug xgjrpg xgp row}oma gj
rompgx }lhax g chl}ax+
A qwg Gkigkfoplo Xahloc1
OKMGPXAK# Hfplx4 > Ma jgphoma mg joxxo ropo a jgphoma mgklhfa+ Xa Rowca+ Gml}apo Hojrwx+ 0225+
@GKGMG]]L# Eo`loko+ > Wj ljrap}ok}g pghwpxa ropo olk}gclikhlo gx}po}ilho+ Hovlox ma Xwc+ Jakaipoelo mg gxrghlocl~oa
Wklugpxlmomg mg Hovlox ma Xwc+
HORPO# Epl}nae+ + Xa Rowca> Hwc}plv# 0220+ DGGIOK# Nafk+ > Hakfghljgk}a ma lkljlia# mg Koracga
Oc*_ogmo+ Xa Rowca+ ]pomwa mg X+ Mwop}g+ Gml}apo Hajrokflo mox Cg}pox+
0225+
DWP^# Pa`gp}+ + ]gv}a gv}poma moEacfo mg Xa Rowca# ?8 mg nokglpa mg 0220 Homgpka Jolx# r+ ?=*?7+
JL]KLHD# Dgulk g XLJAK# Ylcclok+ + Xa Rowca# 0220+ Gml}apoRgopxak Gmwho}lak ma @poxlc C}mo+
]^W# Xwk4 Ax }pg~g hor}wcax+ Xa Rowca+ Gml}apo MRC+ 0229+
Mlxxgp}g xa`pg a }gjo> O ljrap}khlo ma hakfghljgk}a ropo a RGILPX+
Jvlja mg 02 &ulk}g, clkfox+ &A }po`ocfa mgug xgp gk}pgiwg o} a mlo elkoc ma jmwca,+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
14/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
15/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Ropo hakeghhlakop wj rpamw}a rpghlxojax omqwlplp kaxxo jo}plo rpljo# oelkoc#
ka xg hakx}pl komo ma komo &gj`apo ociwkx rpaelxxlakolx qwg hakfga oelpjgj qwglxxa raxxugc+ Ka rpghlxa ml~gp qwg lxxa hacaho o hpgml`lclmomg mgcgx gj mulmox,+
Jox ok}gx mg a`}gp o jo}plo kghgxxpla rcokgnop a rpamw}a elkoc+ Ko jolaplo
mox ug~gx ax rgxqwlxomapgx a`xgpuoj a qwg raxxwgj ropo mgralx hplop a rpamw}a+
Orgxop mg o o`apmoigj xgp o }pomlhlakoc# ka o jolx omgqwomo rapqwg a rpahgxxa
hplo}lua }apko*xg cljl}oma+ A hojlkfa mgug xgp a lkugpxa# rcokgno*xg a rpamw}a ropo x
gk}a gxhacfgp ox jo}plox qwg a hakx}l}wlpa+
_wok}ox ug~gx uah cljl}aw ociwj }po`ocfa rap nwcio ka raxxwlp ax momax aw ox
lkeapjogx omgqwomox1
Hakugpxg haj ax mgjolx hakxwc}apgx g mgxhw`poj gj qwg jajgk}a&x, lxxa
ahappgw haj a RGILPX+
A RGILPX mgrgkmg `oxlhojgk}g mg }px gcgjgk}ax> Ma a`ng}lua ma }po`ocfa4 Mo
lkeapjoa g4 Max pghwpxax g }gjra mlxrakuglx+ A rpljglpa gcgjgk}a lkeapjo Ropo
qw g Rapqwg# a xgiwkma Haja g a }gphglpa O qwg hwx}a g gj qwg }gjra+
ka}oma qwg homo hakxwc}ap raxxwl a`ng}luax gxrghelhax g `gj mgelklmax a qwg
mlxrgkxo mgjolx hajgk}plax+ A }gjra g ax pghwpxax mlxrakuglx eapoj }po}omax olkmo
ka gml}oc g }oj`j ka xgpa }po}omax kgxxg hwpxa+ Jox o lkeapjoa# gxxo xlj#
oxxwjg a rorgc ewkmojgk}oc rapqwg xwo joklrwcoa ia~o mg pgco}luo cl`gpmomg
hplo}luo+ Ok}gx mg eocop mgxxg `gj }a rpghlaxa# rpghlxa lkeapjop qwg>
O lkeapjoa hajwj o }amax ax pojax mg o}lulmomg# mg couop rpo}ax okoka}ghkacailo g `aj`ox o}jlhox+
O lkeapjoa okjoco mg jgphoma# qwok}a jolx xg wxo# jolap a xgw rpga g4 ]amox ox rpamwgx fwjokox &g xwox lkeapjogx, gx}a lk}gpcliomox+ ka}oma qwg ox jgxjox lkeapjogx eapkghlmox g mlegpgk}gx hakxwc}apgx ramgj
igpop hakfghljgk}ax mlegpgk}gx+ Xo`gp# rap gvgjrca# qwg o rpamwa rgp hor}o mg
pgxmwax gj }apka mg 2#58 qwlcax wj eap}g lkmlhomap mo gvlx}khlo mg hacg}o xgcg}luo
g mg `ocokox ramg igpop mlegpgk}gx rpamw}ax+ Ropo wj ghakajlx}o }gp wj xgk}lma#
ropo wj }hklha gj rpahgxxojgk}a aw}pa g oxxlj rap mlok}g+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
16/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
_wok}ox ug~gx uah mlxhw}lw xa`pg mg}gpjlkomox lkeapjogx haj ax mgjolx
hakxwc}apgx1 Gxxox mlxhwxxgx oc}gpopoj xwo lk}gprpg}oa aplilkoc1
A hakfghljgk}a ramg ka xgp hajwj o }amax ax hakxwc}apgx# jox o
lkeapjoa xlj g gx}o ramg xgp w}lcl~omo mg eapjo gxrghelho ropo mgxgkuacugp
mlegpgk}gx rpamw}ax haja mloipojox# jorox# okclxgx qwok}l}o}luox# rcokgnojgk}a
wp`oka g}h+ Hak}wma# ropo qwg fono xlkgpilo g a`ng}lulmomg mox ogx kghgxxpla
rcokgnop haj ok}ghgmkhlo+
A rcokgnojgk}a pgocl~oma gj haknwk}a+ Xg ox lkeapjogx gx}a hakgh}omox#
ax rpamw}ax }oj`j a xgpa+ Wjo mox jgcfapgx }hklhox gjrpgiomox ka rpahgxxa mg
rcokgnojgk}a a `polkx}apj# }gpja gj lkicx qwg oa r mo cg}po xliklelho }gjrgx}omg
mg hpg`pax# aw ka kaxxa `aj rap}wiwx# pgwkla akmg }amax eocoj a qwg rgkxoj+
Jox o }hklho `gj jolx qwg orgkox hacahop }hklhax kwjo xoco+ Mgug xgp gx}pw}wpomo
g apiokl~omo mg eapjo hagpgk}g ropo gul}op qwg o xgxxa xgno }pokxeapjomo kwj
hojra mg iwgppo haj uplax giax jap}ax g egplmax aw# ko jgcfap mox flr}gxgx# haj a
elj mg ojl~omgx mg cakio mo}o+
A qwg `polkx}apj1 Orpaugl}g g rgxqwlxg xa`pg xoco mg iwgppo aw yop paaj+
O mlegpgko `xlho gk}pg `polkx}apj g wj pgwkla gx} `oxlhojgk}g cliomo
gvlx}khlo mg wj jgmlomap &aw p`l}pa xg rpgegplpgj,+ Gcg oqwgco rgxxao qwg eo~ a
jgla mg hojra g hakmw~ o xga ropo wj mgxeghfa omgqwoma+ Ugnojax roxxa o
roxxa haja ahappg wj `polkx}apj+
?+ Ok}gx mo pgwkla pgocl~oma a hakul}g oax gxrghloclx}ox mg homo pgo# gjkjgpa ka jwl}a ipokmg# orgkox a kghgxxpla ropo a }gjo o xgp mg`o}lma+ A
oxxwk}a mgug xgp gkuloma haj ok}ghgmkhlo &klkiwj iax}o mg lp oa gkhak}pa
xgj xo`gp a qwg lp eo~gp,+
0+ O gx}pw}wpo mo xoco mgug raxxwlp wjo cawxo ropo oka}ogx &ma jama qwg }amaxugnoj a qwg gx} gxhpl}a,# qwg elhop o hopia ma jgmlomap+ Oa lklhlop o xgxxa#
mgug xgp mgxhpl}a porlmojgk}g qwoc a oxxwk}a# }rlhax g a`ng}luax ocj mo
rpgulxa mg }pjlka &kwkho gxqwgo gxxg c}lja/ Rpgxgkhlgl mlxhwxxgx qwg
mwpopoj fapox g eapoj kal}g omgk}pa,+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
17/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
8+ Mgug xgp momo cl`gpmomg oax hakxwc}apgx ropo eocopgj o uak}omg xa`pg a }gjoa`ng}a mo pgwkla+ A jgmlomap mgug lkhgk}luop }amax o eocopgj g oka}op ox
lmlox# rap jolx o`xwpmo qwg ropgo &ociwjox xg jax}poj ugpmomglpox nlox oa
cakia ma }po`ocfa,+ Orx ociwj }gjra# a qwompa mgugp gx}op hfgla mg }rlhax+
=+ fapo mg hajgop o xgiwkmo eoxg+ Homo lmlo oka}omo mlxhw}lmo rap }amax#xa`pokma rap elj# ox jolx omgqwomox g uluglx qwg roxxoj gk}a o xgp }po}omox
haja jlhpa*a`ng}luax+
O rop}lp max jlhpa*a`ng}luax pgocl~oma a rcokgnojgk}a# haj xwox pgxrgh}luox
eo~gx g j}amax# xgjrpg haj `oxg kax }px gcgjgk}ax+
_wok}a }gjra uah ohfo kghgxxpla ropo rcokgnop wjo o}lulmomg1 G qwok}a ropo xwo
gvghwa1 _wgj jolx hopa aw `opo}a1 _woc mgjokmo jolap hplo}lulmomg g rap qw1
Rcokgnop wjo o}lulmomg }ljo# gkuacug pgwklgx# cokhfgx# `o}g `ahox g aw}pox
}ok}ox halxox+ Ociwkx rpaelxxlakolx o mgelkgj haja wjox mox o}lulmomgx rplkhlrolx
ropo wj rpang}a# aw}pax ka &gxxgx c}ljax }oj`j rgp}gkhgj o oqwgco hcoxxg qwg
joilhojgk}g hploj rpamw}ax ma komo,+ Jwl}ax ohfoj qwg gxxo eoxg `opo}o# g rap
lxxa ka ma o mgulmo ljrap}khlo# oelkoc# orgkox wj ipwra mg }hklhax kwjo xoco#
happg}a1 Ugnojax o mpojo}l~oa>
Ok}kla g Hopcax pgxacugpoj hacg}op lkeapjogx ropo ouoclop a kugc mg cljrg~o mg wj
jwklhrla+ Hakugpxopoj rpgulojgk}g haj a xghpg}pla mg cljrg~o g# gjraciomax#
ulonopoj ka jgxja mlo+ Mgralx mg 6 fapox mg uloigj# rgphg`gj qwg gxqwghgpoj o
hjgpo ea}aipelho+ ]wma `gj haj`lkopoj mg wxop o ma hgcwcop gj`apo o qwoclmomg
mox ljoigkx eaxxg lkegplap+ Oa hfgiop oa jwklhrla eapoj rpahwpop ociwj cahoc ropo
mgxhokxop# ralx o pgwkla xgplo ka aw}pa mlo+ Jox rgphg`gpoj qwg gpo mlo mg egx}o mo
rompaglpo/ Mgralx mg jwl}o cw}o gkhak}popoj wj fa}gc# jolx a roiojgk}a mgugplo xgp
gj mlkfglpa+ Ehlc# gpo x lp oa holvo gcg}pklha+ Jox a `okha mg oj`ax gpo rop}lhwcop g
ka raxxwo rpgxgko+ A ngl}a eal rgmlp mlkfglpa gjrpgx}oma oa xghpg}pla qwg lploj
gk}pgulx}op &ka hakfghloj jolx klkiwj ko hlmomg,+ Gcgx gx}ouoj }a mgxhakhgp}omax
mwpok}g o pgwkla &a xghpg}pla ka ropouo mg acfop ropo a pgcila, qwg ka orclhopoj
}amox ox rgpiwk}ox ma qwgx}lakpla g eapoj gj`apo+ Ox ea}aipoelox ka xgpuloj# ralx
pg}po}ouoj wj eo}a o}rlha+ Pgxwc}oma1 Mghlmlpoj rap uac}op aw}pa mlo+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
18/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Pgxrakmo o xgiwlk}g rgpiwk}o> Eapoj pgxrgl}omax ax }px rak}ax1 Rcokgnojgk}a
&xg qwg fawug, rpgulw hlphwkx}khlox o}rlhox1 _woc a hwx}a lkeplkilma oax kaxxax
rgxqwlxomapgx1 G oa rpang}a1
Wj `aj rcokgnojgk}a }apko ox ogx ma RGILPX jolx gelhlgk}gx g gelho~gx1
Mlxhw}o &aw jgcfap# eoo wj `polkx}apj, haj ax mgjolx hakxwc}apgx+ Ugno xg
fawugpoj ociwkx gppax gj xwo gvghwa+ Gppop fwjoka g ramg xgp wjo ipokmg eak}g
mg orpgkml~oigj+
Mgelkljax a a`ng}lua# oiapo rpghlxa mgelklp haja hacg}op ax momax g
lkeapjogx kghgxxplox ropo o}lkil*ca &o kaxxo jo}plo rpljo,+ Wjo `ao ka}hlo qwg#
mgralx mo lk}gpkg}# jwl}o halxo elhaw mlxrakugc ropo rgxqwlxo+ G o}wocjgk}g raxxugc
gkhak}pop rpo}lhojgk}g mg }wma ko pgmg# aw ko rlap mox flr}gxgx# kwjo clupoplo
gxrghlocl~omo+ Ipokmgx rpaelxxlakolx mo pgo mg lk}gclikhlo oelpjoj qwg o}
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
19/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Ropo rgxqwlxop kgxxg g gj aw}pax xgophfx kghgxxpla mlil}op ox rocoupox
hfougx# mg rpgegpkhlo kwjo xgqkhlo happg}o# ralx gxxgx jghoklxjax xgiwgj wj
rompa xgjk}lha g cilha+ Rap gvgjrca# qwgpa rgxqwlxop xa`pg a }gjo &hl}oma
lkjgpox ug~gx rap wj rpaegxxap ma HGEG]!PK haja gvgjrca mg }}wca mg }po`ocfax
qwg xwpigj gj hakipgxxax oj`lgk}olx,> O lkecwkhlo ma iocfa xgha ko mlg}o ma
johoha rpgia+ Haja rpahgmgp1 Lklhlocjgk}g rpghlxa ugplelhop qwolx ox rocoupox
hfougx# ugnojax> Iocfa xgha# mlg}o g johoha rpgia+
Haj gxxox rocoupox hfougx raxxugc lmgk}lelhop ?+852 &wj jlc# }pg~gk}ax g
xgxxgk}o, yg`roigx g op}liax o rop}lp ma Iaaicg+ Jox lxxa jwl}o halxo g lkulo`lcl~o
kaxxo rgxqwlxo+ Uojax w}lcl~op o ewka oxrox &, ropo eghfop ociwkx }gpjax
hajrax}ax haja iocfa xgha g johoha rpgia+ Mgxxo eapjo o kauo rgxqwlxo xgp hajax xgiwlk}gx }gpjax> Iocfa xgha# mlg}o g johoha rpgia+ Ropo }apkop o rgxqwlxo jolx
gvo}o# w}lcl~opgjax ax hakgh}apgx cilhax g &gxxg }gjo xgp o`apmoma ka jmwca 8,+
Kgxxg hoxa# kaxxo rgxqwlxo xgp Iocfaxgha g mlg}o g johoharpgia+ Ugnojax ax
pgxwc}omax>
Orgkox 5 &xglx, pgxwc}omax+ Aw xgno# 2#29' mox argx lklhlolx+ Lxxa pgmw~# g
jwl}a# a }gjra kghgxxpla rgxqwlxo g# gj hakxgqgk}gjgk}g# jgcfapo o xwo gelhlkhlo
g o gelhhlo+ Xg eapgj omlhlakomox aw}pox rocoupox hfougx# o rgxqwlxo xgp homo ug~
jolx pgelkomo o} hfgiop o wj kjgpa po~augc &ka hoxa gw ka oma}oplo aw}pa }gpja
rapqwg raxxlugcjgk}g a pgxwc}oma xgno 2,+ O rop}lp mo raxxugc mgmw~lp qwg arpa`cgjo ka clmop haj o eoc}o mg lkeapjoa# jox haj a gvhgxxa mgco+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
20/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Rapqwg raxxwlp jwl}o lkeapjoa ramg xgp rpgnwmlhloc oa rpahgxxa mg rgxqwlxo1 _wg
lkeapjoa pgocjgk}g kghgxxplo1 _wolx ox eapjox mg hacg}*co1
Haja okoclx}o# mgmlha `ox}ok}g }gjra ma jgw }po`ocfa gj rgxqwlxox ko
lk}gpkg}# napkolx g aw}pax jglax &haja }gcgeakg g o eojaxo pmla rga,+ Hfgia g
mgxgkuacugp rpang}ax lk}glpax xgj xolp mo jgxo# jox hcopa# mgua orclhop ociwjox pgipox
ropo UOCLMOP a qwg gx}aw a`}gkma &o rp}lho# gkuacugkma orgkox ax momax ma RGILPX#
xgp }po`ocfomo ka Jmwca 8# a jolx ljrap}ok}g ma hwpxa,+
O lkeapjoa mlxrakugc# aw o`gp}o# mlxrakl`lcl~omo rap ociwj &jox komo
xwpig rap jilho,+ Klkiwj hfgio o xwo rap}o aegpghgkma lkeapjoa mg ipoo+ Oxrgxxaox mgugj raxxwl oa jgkax ociwj lkhgk}lua &aw gx}jwca,# raxl}lua &xo}lxeoa, aw
kgio}lua &jgma,+ Cgj`pgj*xg# }amax# xgnoj okljolx# rcok}ox aw rgxxaox# pgxrakmgj o
gx}jwcax+
A qwg gx}ljwco ociwj o hplop `caix# }yl}gpx# fajgroigx g mlx}pl`wlp jo}gploc
rlpo}goma rgco lk}gpkg}1
Ugnojax ax 7' &hlkha rap hgk}a, pgx}ok}g+ Gxxo o lkeapjoa jolx ljrap}ok}g+
Ugnojax a gvgjrca>
Uah uol o wjo cano mg hoppax# hakugpxop haj a ugkmgmap# mgelkg wj jamgca# rpga mg
hajrpo# rpgx}ogx# hap# ohgxxplax g}h+ Mgralx mg = fapox mg hakugpxo g jwl}o
rghflkhfo# uah hajrpo wj ow}ajugc+ Wjo `gcg~o+ G mg `plkmg# olkmo iokfo wj}okqwg hfgla/ Uol rpo hoxo# o wkx ?2 dj mo hakhgxxlakplo# mgralx ko hoxo max ojliax
&jax}pop o kauo oqwlxla/, g pamo jolx wkx 82 dj+ Jox# oa acfop a jophomap mg
haj`wx}ugc ugplelho qwg n gx}o ko pgxgpuo+ G gk}a# mgralx mg jwl}o rgxqwlxo# uah
mgxha`pg qwg a hakxwja mg haj`wx}ugc mg wj cl}pa o homo malx dj/
Gxxo rgqwgko lkeapjoa jwmoplo xgw hakhgl}a gj pgcoa oa jamgca1
kgxxg hakhgl}a qwg ax `gkml}ax 7' ewkhlakoj+ Orgxop mg xgp
qwok}l}o}luojgk}g lkxliklelhok}g# xa qwocl}o}luojgk}g# ax jolx ljrap}ok}gx+ Kgxxg
rak}a uoco o rgko rgxqwlxop xa`pg a rplkhrla mg Ropg}a+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
21/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Kgxxg hwpxa uojax kax mg}gp o rgxqwlxo mo lkeapjoa eghfomo a`}lmo o rop}lp
mg eak}gx fwjokox &gvlx}gj uplox aw}pox gkuacugkma jglax lchl}ax g haj eap}g clioa
haj ox hlkhlox hpljlkolx,+ Cgj`pg*xg# ok}gx mg }wma# mgugjax xgp }lhax+
_wok}a max momax aw lkeapjogx hak}lmo kax rpamw}ax ma RGILPX eapoj pgocjgk}g
omqwlplmox mg eapjo mlpg}o &eak}gx eghfomox,1 O qwg hwx}a1 _wok}ox mgrgkmgpoj mg
ewkhlakplax mox rpgegl}wpox1 _wolx eapoj kgiomox g rap qw1
Mlxhw}o gxxg }gjo haj ax mgjolx hakxwc}apgx g }gk}g hfgiop o ociwjo
hakhcwxa+
Ox eak}gx fwjokox xa ox jolx hakeluglx ralx jwl}a ma qwg ljrap}ok}g ka
gx} gxhpl}a gj cwiop ociwj+ Jox# ocj mg lk}gprpg}op a qwg xg ml~# a hakxwc}ap mgug
ouoclop haja xgml~+ A hajrap}ojgk}a &aw o rxlhacailo# xg rpgegplpgj, ml~ jwl}a o
wjo rgxxao `gj }pglkomo+ Ka gvgjrca mo hajrpo ma hoppa xgplo raxxugc ouoclop a
hajrap}ojgk}a ma ugkmgmap1 Rapqwg gcg ka lkeapjaw ma hakxwja n qwg wj l}gj
}a ljrap}ok}g1 Gcg }gplo pgocl~oma o ugkmo xg a }lugxxg egl}a1 ]wma mgrgkmg mo
Gkigkfoplo Xahloc &}gjo porlmojgk}g o`apmoma ka jmwca ok}gplap,+
Haja o gkigkfoplo xahloc ramg xgp gjrpgiomo ka RGILPX1 Haja rcokgnop g gx}pw}wpop
wjo gk}pgulx}o1
Ka xg gkiokg# o hakelo`lclmomg ka cljl}o orgkox o lkeapjoa apocl~omo# jox
o wj haknwk}a mg ropjg}pax &igx}ax# rap gvgjrca, g hlphwkx}khlox+ ]oj`j
kghgxxpla hakelpjop ox lkeapjogx# a qwg ramg xgp pgocl~oma haj aw}pox rgxxaox aw
haj eak}gx mg rgxqwlxox o`gp}ox+
Orx a`}gp }amax ax momax nwciomax kghgxxplax lklhloma a }po}ojgk}a mo
lkeapjoa+ Cgj`pg*xg# o horohlmomg mg pohlahkla hajrcgva qwg ax mlegpgkhlo mox
aw}pox gxrhlgx &oa jgkax o} a jajgk}a,+ Jox# oelkoc# a qwg }po}ojgk}a mg
lkeapjogx1 A }po}ojgk}a ewkmojgk}oc ropo o okclxg1
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
22/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
A qwg xliklelho }po}op ociwjo halxo1 Rgxqwlxg ka mlhlakpla g ko lk}gpkg}+ Orpaugl}g g
rgxqwlxg xa`pg }po}ojgk}a mg lkeapjogx+
Ka xg gxqwgo mox }hklhox mg elc}poigj/ Xwilpa qwg xgno omlhlakomo o
rgxqwlxo ok}gplap a }gpja cljrg~o wp`oko+ Ugno qwoc a ? clkd qwg oropghg+ Mlok}g
mlxxa rgpiwk}a> O oqwlxla mg lkeapjogx ramg xgp mlpghlakomo mg eapjop hakxhlgk}g
aw ka1
Haja ml}a ok}gplapjgk}g# a rpahgxxa mg }po}ojgk}a g okclxg xgp mg}ocfoma ka
Jmwca 8+ Rap fapo jolx ljrap}ok}g kax pg}gp oax rplkhrlax `xlhax+
Mgxhpguo# gj o} 02 clkfox# rapqwg a rpahgxxa mg rcokgnojgk}a# hacg}o g
}po}ojgk}a mg lkeapjogx mgug xgp lk}gipoma+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
23/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
O okclxg lkgpgk}g oa xgp fwjoka+ Xgjrpg gx}ojax okoclxokma ocia haja# rap
gvgjrca# gj qwok}ox rpgx}ogx raxxugc hajrpop oqwgcg ljugc4 Xg mgugjaxhacahop a clva rpo eapo oiapo aw mgralx+++ Ramg ropghg xljrcgx# jox a rpahgxxa mg
okclxg hajrcgva g jolx mgxgkuaculma ka xgp fwjoka+ X kx ramgjax lmgocl~op a
ew}wpa g }pokxegplp gxxo lmlo ropo kaxxax xgjgcfok}gx+
A qwg okclxg rpaxrgh}luo1
A rpahgxxa mg okclxg w}lcl~o# ka jklja# mwox uopluglx g ramg o`ophop o} wj
kjgpa lkelkl}a mgx}ox+ Hak}wma# kghgxxpla lkeapjop qwokma jgkax uopluglx#
jgcfap xgp o kaxxo ouocloa+ Rgxqwlxox jax}poj qwg x ramgjax okoclxop o} xg}g
uopluglx mg wjo ug~# jgxja oxxlj haj pgxwc}omax mwulmaxax+ Ugno a gvgjrca mox
}px uopluglx o`olva>
]ojokfa mox pgox mg mlxraxla kmlhg mg _woclmomg ma O}gppa * L_P ' mg o}gkmljgk}a ma xgpula mg cljrg~o wp`oko+
Oiapo xwrakfo qwg homo uoplugc x raxxwo ax ox xgiwlk}gx xw`mlulxgx> pgo
mg mlxraxla Ipokmg aw Rgqwgko4 L_P o`olva aw oc}a g4 ' ma o}gkmljgk}a xwelhlgk}g
aw lkxwelhlgk}g+ _wok}ox uoplogx ramgpa xwpilp o rop}lp mgxxgx xljrcgx momax1 O
pgrax}o1 Al}a+ Xg mwulmop# ugno o }o`gco o`olva>
pgo L_P O}gkmljgk}a
Ipokmg @olva Xwelhlgk}g
Ipokmg @olva Lkxwelhlgk}g
Ipokmg Oc}a Xwelhlgk}g
Ipokmg Oc}a Lkxwelhlgk}gRgqwgko @olva Xwelhlgk}g
Rgqwgko @olva Lkxwelhlgk}g
Rgqwgko Oc}a Xwelhlgk}g
Rgqwgko Oc}a Lkxwelhlgk}g
O }o`gco mgxhpl}o ohljo# mgpluomo mo }o`gco mg pgcogx cilhox# orpgxgk}o }amox
ox xl}wogx raxxuglx+ A RGILPX raxxwl jolx mg 822 &}pg~gk}ax, momax mlegpgk}gx#
}amax haj ipokmgx uoplogx+ _wok}ox haj`lkogx xa raxxuglx1 Ropo uah }gp wjo
lmlo# xg hakxlmgpopjax orgkox mwox uoplogx ropo homo hcoxxg# o qwok}lmomg mg
xl}wogx xgplo a mg kjgpa 0 xgiwlma mg
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
24/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Jox rpljglpa# wj max rplkhrlax mo okclxg qwg hakxlmgpa max jolx mlehglx+
Gxxg oelpjo qwg>
G rap qwg gxxo hopoh}gpx}lho }a gxxgkhloc1 xljrcgx# rapqwg }gkmgjax o
w}lcl~op xgjrpg o pgxrax}o qwg jolx kax hakuj# igpocjgk}g o jolx xljrcgx# a qwg
ka qwgp ml~gp qwg gx}gno gppomo# jox qwg f wjo `ao raxxl`lclmomg mg gx}op+ Uaw mop
wj gvgjrca &`oxgoma gj eo}ax pgolx,>
Wj hakxwc}ap gkhak}paw mwox lkeapjogx hak}poml}plox+ O rpgegl}wpolkeapjouo qwg hacg}aw jolx mg 7+222 }akgcomox mg pgxmwax gj mg}gpjlkoma jx+
Hak}wma# a o}gppa xokl}pla# qwg rgp}gkhlo o wjo gjrpgxo rop}lhwcop# oelpjouo }gp
pghg`lma orgkox =+222 }akgcomox ka jgxja rgpama+ A hakxwc}ap ar}aw rgco
lkeapjoa ma o}gppa# ralx qwgj }gplo jolap lk}gpgxxg qwg o lkeapjoa gx}lug*xg
happg}o1
Orgxop mg xgp rcowxugc# a hakxwc}ap gxqwghgw qwg rop}g max pgxmwax hacg}omax
ramgploj xgp mgxrgnomax gj aw}pax caholx qwg ka a o}gppa+ Aw}pa hakxwc}ap gk}paw
gj hak}oma haj o rpgegl}wpo g mgxha`plw qwg rop}gx max pgxmwax eapoj pg}lmox ka}pokx`apma ma jwklhrla+ Aw xgno# o pgxrax}o jolx xljrcgx eal o gppomo jox xo}lxeg~ a
qwgx}lakojgk}a lklhloc g rap lxxa eal hakxlmgpomo haja hgp}o+
Haja ulx}a# kwkho mgugjax xgcghlakop o rparax}o jolx xljrcgx# jox }gp
hakxhlkhlo qwg rpghlxa qwgx}lakop g pgecg}lp `ox}ok}g xa`pg a oxxwk}a+
_wok}ox ug~gx gppojax o rp*nwciop xl}wogx# rgxxaox aw lkeapjogx1
Mgralx mg ouoclop }amox ox raxxl`lclmomgx &cgj`pg*xg ma `polkx}apj, moma
lkhla o okclxg rpulo qwg hakxlx}g ko ouocloa mox flr}gxgx+ Kgxxg xgk}lma#
kghgxxpla pgugp jolx wj hakhgl}a>
Xgj hp}lho ka f pgecgva g xgj pgecgva ka f hakfghljgk}a+ ]oj`j
kghgxxpla lkeapjop qwg ax xgpgx fwjokax }gkmgj o ohfop qwg xo`gj jolx ma qwg
pgocjgk}g xo`gj+ Haja ml~lo a elcxaea x xgl qwg komo xgl &qwok}a jolx gw xgl# jolxugna a qwg eoc}o orpgkmgp,+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
25/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Jox ka `ox}o orgkox xgp hp}lha# gx}op clupg mg rpghakhgl}ax aw xgp gxrghloclx}o
gj mg}gpjlkomo pgo+ kghgxxpla# ok}gx mg }wma# w}lcl~op mg egppojgk}ox qwg xgnojrp}lhox# gvo}ox g xgiwpox+ Mg }amox ox gvlx}gk}gx# xajgk}g wjo raxxwl gxxox
qwoclelhoa# eoca mo cilho+ Xajgk}g gco ramg lkmw~lp oa rgkxojgk}a gelho~+
A qwg cilho1 _wolx ax }lrax g haja gco gjrpgiomo ko o}woclmomg1
Mlxhw}o haj ax mgjolx hakxwc}apgx haja gxxo egppojgk}o ramg owvlclop ko
gco`apoa max rpamw}ax ma RGILPX g gj aw}pox o}lulmomgx ma ha}lmloka+ Orpaugl}g
ropo mlxhw}lp rapqwg f hplokox orgkox gj clvgx haj jolx mg 6 ho}omapgx1 A qwg
ramgplo cguop o gxxg rompa1
Ropo kaxxa hwpxa oma}opgjax a xgiwlk}g hakhgl}a mg cilho> Haknwk}a mg pgipox
g gcgjgk}ax qwg aplgk}oj ko pgxacwa mg wj rpa`cgjo aw ka mgxgkuaculjgk}a mg wj
pohlahkla+
Aw}pa hakhgl}a qwg mgug gx}op gj jgk}g qwg wjo okclxg kwkho mgelkl}luo+
]oc haja mgxhpl}a ka jmwca ?# o lkeapjoa g a hakfghljgk}a raxxwgj ulmo }lc+ a
qwg xg hfojo# gj }gpjax }hklhax# mg mgipomoa mo lkeapjoa+
Haja o lkeapjoa g a hakfghljgk}a jwmoj haj a }gjra1
Mlxhw}o haj ax mgjolx hakxwc}apgx xg hakelugc w}lcl~op wj joro pamaulpla
mg 7 okax ropo wjo uloigj mg 622 dj+ G xg gcg raxxwxxg hlkqwgk}o okax1 O
hakelo`lclmomg xgplo o jgxjo1
A hakfghljgk}a kwkho gvhgxxlua g mgug xgp hakx}ok}gjgk}g o}wocl~oma+ Ropo
a RGILPX gcg rpaulma mg malx }lrax mg oj`lgk}gx> A lk}gpka# eapjoma rgca cahoc mg
}po`ocfa max hakxwc}apgx g4 A gv}gpka# eapjoma rgcax jwklhrlax# rarwcoa#
gjrpgxox mg hacg}o g }wma qwg ka gx}gno oa ochokhg ljgmlo}a max hakxwc}apgx+ Ox
hopoh}gpx}lhox rplkhlrolx mgxxgx oj`lgk}gx xa>
Oj`lgk}g Lk}gpka> Gx}pw}wpoma g mg ehlc a`xgpuoa+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
26/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Oj`lgk}g Gv}gpka> Mlkjlha# ma}oma mg jwl}ox uopluglx g mg mlehlc a`xgpuoaaw jgkxwpoa+
_wolx ox lkeapjogx ma RGILPX jolx ehglx mg a`}gp1 _wolx ox jolx mlehglx+ Gj qwg
oj`lgk}g gcox eapoj hacg}omox1
O lk}gpoa mox lkeapjogx hacg}omox kax oj`lgk}gx pgocl~omo orx pgecgva
g uoclmoa+ ]oj`j kghgxxpla hakfghgp a hak}gv}a gj qwg ax xgpulax eapoj aw
gx}a xgkma gvghw}omax+ Ropo lxxa pghappgjax# gj rpljglpa cwiop# o wjo Pgmg mg
Pgcogx+
A qwg pgmg mg pgcogx1 Haja gco iopok}g a ecwva mg lkeapjogx ropo ax
hakxwc}apgx1
Ox pgmgx xa hopoh}gpl~omox rgco lk}gphakgva mg malx aw jolx gcgjgk}ax+ Xwo
mgelkla lklhloc pgjg}lo o elax aw hapmox gk}pgcoomox }oc qwoc wjo pgmg mg rgxho+ Haj
a }gjra gx}o xg }apkaw jolx o`pokigk}g g gkuacugw xlx}gjox jolx hajrcgvax haja
}pokxrap}gx g gc}plhax+ O}wocjgk}g xg pgegpg o qwocqwgp }lra mg pgcoa# lkhcwlkma ox
mg }pokxegpkhlo mg lkeapjogx haja ox pgmgx xahlolx# mg hajwklhoa# mg momax g}h+
Ugno wj gvgjrca mg pgmg mg pgcogx hplomo o rop}lp max momax rpgcljlkopgx eapkghlmax
rgca RGILPX>
A qwg a mgxgkfa ramg lkmlhop1 Mlho# ox xg}ox lkmlhoj a qwg gx}ouo
lkecwgkhlokma a qwg ko ojax}po+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
27/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Ox pgmgx }oj`j xa gcgjgk}ax mlkjlhax g raxxwgj wjo gx}pw}wpo jw}ok}g
ka }gjra g ka gxroa mg hop}gp w`qwa# aw xgno# xgiwg ox cglx mo lkeapjoa+
Ocj mo cilho# aw}pox xa ox egppojgk}ox qwg mgugj xgp w}lcl~omox rgca
okoclx}o+ Xa gcox>
Gx}o}x}lho Ropo ouocloa ma hajrap}ojgk}a mg momax# mgxulax rompgx#jamox g}h+
Okclxg mg haknwk}wpo Haj o ouocloa rgplmlho ma hak}gv}a gj qwg arpang}a gx} lkxgplma+
O gx}o}x}lho mgug xgp orclhomo oax momax g lkeapjogx hacg}oma+ Eo~ rop}g ma
oj`lgk}g lk}gpka+ O okclxg mg haknwk}wpo# ma oj`lgk}g gv}gpka+
Wj okoclx}o mgug hajrpggkmgp a hak}gv}a gj qwg xg gkhak}po g }gp o
horohlmomg mg rpang}op xl}wogx# }ok}a ka roxxoma# qwok}a ka rpgxgk}g g ew}wpa+ Ropo
lxxa ljrap}ok}g qwg gcg raxxwo ociwjox hopoh}gpx}lhox rgxxaolx haja hwplaxlmomg#
`aj pgcohlakojgk}a# rpwmkhlo g pohlahkla cilha+ Ociwjox mgxxox hopoh}gpx}lhox
ramgj xgp omqwlplmox haj gxeapa `gj aplgk}oma+
Aw}po hopoh}gpx}lho o horohlmomg mg xg hajwklhop# hoxa hak}ppla# haja aokoclx}o }pokxjl}lp xwox ouoclogx oa mghlxap1
Ropo elc}pop a ipokmg ecwva mg lkeapjogx kghgxxpla pghappgp o egppojgk}ox
mg hajrw}oa+ Wjo halxo xo`gp qwg gvlx}g `gj jolx mg wj jlcfa mg lk}gpogx
gk}pg ox lkeapjogx hplomox o rop}lp ma ARILPX+ Gxxg qwok}l}o}lua }apko o okclxg
lkmlulmwoc lkulugc+ Rapj# ramgjax pghappgp o jghoklxjax mg Mo}ojlkgp# }pomw~lma
ka }wrlklqwlj haja Jlkgpoa mg momax+ G Haja gco ewkhlako1
_wokma jlkgpojax# rap gvgjrca# wjo }akgcomo mg }gppo raxxugc gkhak}pop
rawhox ipojox mg jg}olx rpghlaxax+ O jolap rop}g mo joxxo ka raxxwl qwocqwgp
xgpugk}lo+ A jgxja ahappg haj ax momax+ Mgk}pa mg wjo ipokmg joxxo mg momax
raxxugc lmgk}lelhop rompgx xliklelho}luax haja# rap gvgjrca# o gvlx}khlo mg
gjrpgxox mg hacg}o mg gk}wcfax orgkox akmg gvlx}g rpamwa rgp hor}o mg pgxmwax
ohljo mg 2#5 qwlcax rap mlo g hacg}o gxrghloc mg pgxmwax faxrl}ocopgx+ Aw# hakeapjg
mloipojo mg pgmg orpgxgk}oma ok}gplapjgk}g# qwg o jlhpappgila g a }lra mg pgo mg
mlxraxla ramgj xgp wj `aj lkmlhomap ropo ouoclop o o`pokikhlo mg o}gkmljgk}a
max xgpulax mg cljrg~o wp`oko+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
28/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Akmg a Mo}ojlkgp w}lcl~oma o}wocjgk}g1
Hakugpxg haj ax mgjolx hakxwc}apgx> Haja a mo}ojlkgp ramgp hplop kauox
lkeapjogx ropo a rpang}a1
O rop}lp mo okclxg rpgcljlkop max momax g lkeapjogx ramgpa xgp hplomox ox
flr}gxgx ropo okclxg+ Rap jolx hajrcgvo qwg xgno ox uopluglx qwg lk}gpegpgj ko
flr}gxg cgj`pg qwg>
]ama hakfghljgk}a ramg xgp mghajrax}a gj rgqwgkox epogx ropo }po}ojgk}a grax}gplap lk}gipoa+
Mgxhpguo# gj o} 02 clkfox# haja raxxugc w}lcl~op*xg mg egppojgk}ox mlugpxox
ropo mgxgkuacugp wjo okclxg mg lkeapjogx arap}wko+
OCJGLMO# Oc`gp}a Hopcax+ + Pla mg Nokglpa+ Gml}apo Pghapm#0 gmla+ 0229+
HORPO# Epl}nae+ + Xa Rowca> Hwc}plv# 0220 HOJACGXL NP+# Cwl~+ + Rlpohlho`o+ Orax}lco mg rx*
ipomwoa Wklugpxlmomg Jg}amlx}o mg Rlpohlho`o+ 0228+
MGXHOP]GX# Pgk+ + Xa Rowca+ Gml}apo C%RJ+ 0227 GXHACO XWRGPLAP MG IWGPPO &@poxlc,+ > Oxxwk}ax
gxrghelhax+ Pla mg Nokglpa4 GXI# 022 A ljroh}a ma oc}ojgk}gljrpauugc+ Pla mg Nokglpa+ Gml}apo @gx} Xgccgp+ 0226
JHLKGPK\# M+_+ > Wj iwlo ropo a rgkxojgk}a gelho~> }pomwa mgEgpkokma Rok}ano+ Pla mg Nokglpa> @gx} Xgccgp# 0225+
YYE+ > Wjo lk}pamwa x mlkjlhox mo hakgh}lulmomg g mo ow}a*apiokl~oa+ @poxclo# 0228+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
29/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
30/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Hfgiojax rop}g jolx ljrap}ok}g ma hwpxa+ Kgx}o xgp orclhomox ax hakhgl}ax
orpgxgk}omax kax jmwcax ok}gplapgx g ox egppojgk}ox `xlhox gjrpgiomox ropo
okclxg mox lkeapjogx+ O rop}lp mg oiapo kax mg}gpgjax cilho+
O cilho jwl}o ok}lio g xaepgw rawhox jamlelhogx kax c}ljax 8+222 okax+
Xwo apligj o}pl`wmo oax rgkxomapgx ipgiax# ka}omojgk}g o Oplx}}gcgx# }ok}a qwg o
cilho hakfghlmo haja cilho oplx}a}clho+ O c}ljo jamlelhoa mo eapjo mg rgkxop
gj cilho ahappgw o hgpho mg 022 okax g hakxlx}lw ko xw`x}l}wla mg gvrpgxxgx rap
xj`acax jo}gj}lhax qwg pgrpgxgk}oj xg+++ gk}a# g# aw# ka g ljrclho gj+++
mgk}pg aw}pox+
A`xgpugj qwg gxxox gvrpgxxgx xa jwl}a xgjgcfok}gx o qwg w}lcl~ojax kax
xl}gx mg rgxqwlxo hakeapjg mgxhpl}a ka jmwca malx mgx}g hwpxa+
Wjo mgelkla ropo cilho > O hlkhlo qwg `wxho o ugpmomg g apmgko a
rgkxojgk}a+ G akmg ramgjax gkhak}p*co1 Gj }ama a cwiop# mg wj hclrg mg rorgc o}
hajrw}omapgx qwk}lhax+
O jo}gj}lho wxo wj }lra mg cilho g ociwkx hakgh}luax `xlhax haja $# *# ; g
aw}pax+ Ouoclg qwok}ox halxox xa raxxuglx mg pgocl~op xajgk}g haj ox argpogx
`xlhox+ A jgxja ahappg haj o # qwg }po}o ma hchwca max
opiwjgk}ax+ Gxxo c}ljo xgp o `oxg ropo kaxxox okclxgx+
Orpaugl}g g rgxqwlxg xa`pg a }gpja ipleoma ka ropipoea ok}gplap ropo ew}wpo
mlxhwxxa haj ax mgjolx hakxwc}apgx+
Gkqwok}a o jo}gj}lho w}lcl~o kjgpax op`lhax &2#?$7# *=5# 6/# v, o cilho
rparaxlhlakoc w}lcl~o opiwjgk}ax &aw rparaxlgx,+ Kgxxg hak}gv}a# kghgxxpla
mgelklp gj rpljglpa cwiop a qwg wj opiwjgk}a+
A opiwjgk}a wjo oelpjoa qwocqwgp# rap gvgjrca> A hw o~wc g f
rxxopax ka jgw oqwpla+ Ka gvgjrca }gkfa malx opiwjgk}ax mlx}lk}ax+ O ewka ma
opiwjgk}a hakugkhgp a lk}gpcahw}ap &o qwgj eocojax aw gxhpgugjax,+ _wok}a jolx
hakxlx}gk}g# jolap o rpa`o`lclmomg qwg xg o}lkno gxxg a`ng}lua+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
31/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
_wok}ox ug~gx mwpok}g a mlo xajax a`pliomax o opiwjgk}op ropo mgegkmgp kaxxax
rak}ax mg ulx}ox1
Rap mgelkla x f malx }lrax mg opiwjgk}ax# ax ugpmomglpax g ax eocxax+ Gxxg
rplkhrla `xlha g ljw}ugc+ Ugnojax ociwkx gvgjrcax>
o+ HAKOJO a kajg mg wj }lra mg ow}ajugc4`+ @wgkax Olpgx o horl}oc ma @poxlc4h+ O rac}lho mg pgxmwax xclmax ugj pghg`gkma o}gka gxrghloc ma Iaugpka
Egmgpoc4
m+ A Hgk}pa Omjlklx}po}lua ma Gx}oma HGO elho gj Ko}oc+A`xgpugj qwg ox rparaxlgx o g ` xa eocxox gkqwok}a ox h g m xa
ugpmomglpox+ Kgxxg jajgk}a ljrap}ok}g eo~gp mwox a`xgpuogx>
Wj opiwjgk}a kwkho ramg xgp ugpmomglpa g eocxa oa jgxja }gjra+ Aw aw ka + A HGO gj Ko}oc aw gj aw}po hlmomg+ Mg eapjo ociwjo
raxxugc qwg gx}gno gj malx caholx oa jgxja }gjra+
]amo rparaxla raxxwl }px rop}gx> A a`ng}a &aw xwngl}a,4 a hakgh}lua g4 aqwg xg ml~ ma a`ng}a &rpgmlhoma,+
O rop}lp mg oiapo xo`gjax qwg gvlx}gj }px gk}lmomgx qwg mgugj xgp
gx}wmomox ropo o orclhoa ma hchwca rparaxlhlakoc# ugnojax oiapo haja gcox xg
pgcohlakoj+ Ropo lxxa uojax gx}wmop ociwkx gvgjrcax `xlhax+ Ljoilkg o xgiwlk}g
mpojo}l~oa>
Naa~lkfa gx} lkma mg joc o rlap ko gxhaco+ _wokma jwl}a# xwox ka}ox o}lkigj =
rak}ax+ Xgwx rolx mghlmgj eo~gp wj }po}a+ Xg gcg roxxop rap jmlo cfg mopa wjo
uloigj ropo o Mlxkg|/
A`xgpug qwg raxxugc hor}op uplax opiwjgk}ax ko mpojo}l~oa+ Naa~lkfa gx}
}lpokma ka}ox pwlkx# rpauougcjgk}g pgrg}lp a oka g g}h+ ]oj`j ugjax qwg wjo
hakmla> Xg gcg roxxop rap jmlo# lp ropo o Mlxkg|+ Oiapo pgxrakmo>
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
32/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Xg Naa~lkfa roxxop rap jmlo# gcg iokfop o ulongj o Mlxkg|1 G Naa~lkfa pgrpauop+ A qwg ohak}ghgp haj gcg1Ox pgxrax}ox xa xljrcgx g ka mglvoj mulmox xa`pg a mgx}lka mg kaxxa
rgpxakoigj+ Gxxg }lra mg opiwjgk}a ramg xgp pgrpgxgk}oma rgca xj`aca clma
haja xg+++ gk}a+ A xwngl}a g xwo hakmla &Naa~lkfa roxxop mg oka, ramgj xgp
pgrpgxgk}omax rap wjo cg}po jlkxhwco# rap gvgjrca# n# g o hakxgqwkhlo &iokfop
wjo ulongj ropo Mlxkg|, rap wjo cg}po jolxhwco# rap gvgjrca# M+ Ramgjax gk}a
pgrpgxgk}op }amo o gvrpgxxa rap>
Xg Naa~lkfa roxxop mg oka gk}a ulonop ropo o Mlxkg|
aw
O jolap uok}oigj mg w}lcl~op o pgrpgxgk}oa jo}gj}lho o xljrclelhoa mg }amo
o xgk}gko gj orgkox mwox cg}pox g wj xj`aca# a qwg ghakajl~o }gjra g eohlcl}o o
orclhoa mg hchwcax gj }o`gcox ugpmomgx &l}gj o xgp ulx}o jolx omlok}g,+
Oiapo ljoilkg qwg ocj mo uloigj# ax rolx mg Naa~lkfa cfg rpajg}gpoj aw}parpgxgk}g> wj owjgk}a gj xwo jgxomo jgkxoc+ Kgxxg hoxa# xg Naa~lkfa roxxop#
iokfop o ulongj o Mlxkg| g wj pghajrgkxo gj gxrhlg+
Xwrakfo qwg Naa~lkfa roxxaw# gk}a iokfop wjo roxxoigj ropo o Mlxkg| g wj
owjgk}a ko jgxomo+
Gk}pg}ok}a# haja }amax `akx `poxlcglpax# ax rolx mg Naa~lkfa }lugpoj mg iox}op
xgwx ?8 ropo roiop ox hak}ox g pgxacugpoj cfg mop orgkox a owjgk}a mo jgxomo#
jgxja oxxlj# haj wj uocap `gj o`olva ma gxrgpoma+ _woc xgp o pgoa mg kaxxargpxakoigj1 Ropo gcg ax rolx eapoj eocxax aw ugpmomglpax+
Ramgjax pgrpgxgk}op o uloigj haj o cg}po M &hakeapjg mgxhpl}a ka l}gj ok}gplap,
g a owjgk}a mo jgxomo rgco cg}po J+ Oxxlj# o gvrpgxxa xgplo>
Hak}wma# ramgjax a`xgpuop qwg o gvrpgxxa gx} lkhajrcg}o# ralx ka }gj wj
hakmlhlakoc+ Kgxxg hoxa# o hakmla xgplo gcg roxxop mg oka+ Kgxxg hoxa o gvrpgxxa
hajrcg}o xgplo>
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
33/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Xg Naa~lkfa roxxop mg oka iokfop wjo ulongj o Mlxkg| g wjo owjgk}a ko Jgxomo
Aw
Haja ko jo}gj}lho# ramgjax hacahop ox gvrpgxxgx gk}pg ropk}gxgx ropo
eohlcl}op xwo hajrpggkxa+ Ugplelqwg qwg o rpajgxxo max rolx x xgp ugpmomglpo xg a
Naa~lkfa iokfop ox mwox halxox+
Oiapo uojax xwrap qwg oa lkux mg rpajg}gp ox mwox halxox &o ulongj g o jgxomo,
ax rolx mg Naa~lkfa mlxxgxxgj qwg xg gcg roxxoxxg mg oka lplo iokfop o ulongj o
Mlxkg| aw wj owjgk}a ko jgxomo+ Ugno qwg kgxxg hoxa gcg elhop egcl~ xg orgkox wjo
mox rpajgxxox eap hwjrplmo+ Xg ox mwox a eapgj# xwo egclhlmomg xgp jolap olkmo+ A
hakgh}lua aw kax m ara+ Kgxxg hoxa o gvrpgxxa hajrcg}o xgplo>
Xg Naa~lkfa roxxop mg oka iokfop wjo ulongj o Mlxkg| aw wj owjgk}a ko Jgxomo
Aw
Orgkox wjo rgqwgko jwmoko ka gkwkhloma ramg jwmop }ama a xgk}lma mo epoxg+
Gxxgx xa ax }px hakgh}luax `xlhax+ Ocj mgx}gx gvlx}gj aw}pax haja xg g xajgk}g
xg+++ gk}a g aw+++ aw qwg xgpa }po`ocfomax oa cakia max gvgjrcax mgxxg jmwca+
Aw}pa rak}a qwg eo~ rop}g ma opiwjgk}a a hakmlhlakok}g ka aw mg kgioa#
pgrpgxgk}oma rap wj { ok}gx mo cg}po mg pgrpgxgk}o a xwngl}a aw a rpgmlhoma+
Naa~lkfa raxxwl o gvrgh}o}luo mg iokfop a qwg cfg rpajg}gpoj xg gcg roxxop n#
rapj xg lxxa ka ahappgp {n &c*xg Naa~lkfa ka roxxaw mg oka, gcg ramgp }lpop a
houoclkfa mo hfwuo+
]amo opiwjgk}oa# xlx}gjo aw rpahgxxax# rap jolx hajrcgvax qwg xgno# ramgj xgp
mghajrax}ax gj rgqwgkox rparaxlgx ropo rax}gplap lk}gipoa+ Gxxo `oxg mg
}amox ox rgxqwlxox o}wolx+ Gxxo jg}amacailo eal orpgxgk}omo o jolx mg malx xhwcaxrap Mgxhop}g ka clupa A j}ama+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
34/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Ox }o`gcox ugpmomgx xa egppojgk}ox qwg owvlcloj ko apiokl~oa max opiwjgk}ax
g ka hchwca mox lk}gpogx+ Homo hakgh}lua# haja mgxhpl}a kax l}gkx ok}gplapgx#
raxxwgj pgcogx klhox qwg ramgj xgp wklmox ropo okclxg mg opiwjgk}ax
hajrcgvax+ N gk}gkmgjax qwg ax hakgh}luax pgrpgxgk}oj mlegpgk}gx ewkgx
&oc}gpko}luox# oml}luox# hakmlhlakolx g}h+,+ Oiapo ugpgjax haja xa mgelklmox xwox
lk}gpogx+
Haja mg xg xwrap# o kgioa hak}poplo qwocqwgp lkeapjoa+ O kgioa mo
epoxg A jwklhrla mg Ko}oc raxxwl wj o}gppa xokl}pla &K, A jwklhrla mg Ko}oc ka
raxxwl wj o}gppa xokl}pla &{K,+ A pgxwc}oma mo gqwoa &ugpmomglpa aw eocxa,
lkugp}lma+ Ugno o }o`gco>
K Ugpmomglpa
{K Eocxa
O kgioa xgp gjrpgiomo gj opiwjgk}ax gvhcwxluax aw haja cljl}omap
hakeapjg ax gvgjrcax o xgpgj orpgxgk}omax ka mghappgp mgxxo orax}lco+
O haknwka raxxwl wj uocap omlhlakoc+ Cgj`pg*xg mg hoxa ma Naa~lkfa+ Gco x
ugpmomglpo xg }amax ax opiwjgk}ax a eapgj+
Xg oelpjopjax# rap gvgjrca# qwg ociwkx max jwklhrlax ma PK raxxwgj
ha`poko mg }ovo mg clva &], g qwg }amax gx}gx ha`poj ax uocapgx oax jwkhlrgx rap
jgla mg }ovox ka LR]W &L, raxxugc hakhcwlp qwg ox mwox hakmlgx mgugj xgp
ugpmomglpox ropo qwg a opiwjgk}a oxxlj a xgno+ Kgxxg hoxa# }oj`j ramgjax xwrap
qwg qwocqwgp hoxa qwg ka xlio gxxo hakeliwpoa hacaho a opiwjgk}a o`olva+
Ugnojax o }o`gco ugpmomg>
Ugpmomglpa g Ugpmomglpa Ugpmomglpa
Ugpmomglpa g Eocxa Eocxa
Eocxa g Ugpmomglpa EocxaEocxa g Eocxa Eocxa
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
35/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
A`xgpug qwg homo opiwjgk}a raxxwl wjo hakmla ugpmomglpo aw eocxo g qwg o
ugpmomg x ahappgp xg gx}lugp oj`ax+
O haknwka raxxwl wj uocap mg oc}gpkkhlo+ Lkeapjo qwg kghgxxpla qwg
orgkox wj max pgqwlxl}ax xgno o}gkmlma ropo xg hfgiop ugpmomg+
_wokma oelpja# rap gvgjrca# qwg o hacg}o mg clva gvlx}g orgkox xg eap
pgocl~omo mg eapjo mlpg}o &m, aw lkmlpg}o &l, raxxa hakhcwlp qwg o oelpjoa xajgk}g
xgp eocxo xg o hacg}o ka gvlx}lp ka jwklhrla+ Ugno o }o`gco>
Ugpmomglpa aw Ugpmomglpa Ugpmomglpa
Ugpmomglpa aw Eocxa Ugpmomglpa
Eocxa aw Ugpmomglpa Ugpmomglpa
Eocxa aw Eocxa Eocxa
O mlxnwka xgjrpg kax pgjg}g o ara+
Gk}pg}ok}a# gvlx}g aw}pa }lra mg mlxnwka# o hfojomo mlxnwka gvhcwxluo &aw+++
aw,+ Gxxo ugpmomglpo xg orgkox wj max hoxax }oj`j a eap+ A gvgjrca mlxxa a
opiwjgk}a aw ax xgpulax mg hacg}o xa roiax rap jgla mg `acg}ax &`, aw ax xgpulax
xa ipo}wl}ax &i,+ Ugno }o`gco>
Ugpmomglpa aw+++ aw Ugpmomglpa Eocxa
Ugpmomglpa aw+++ aw Eocxa UgpmomglpaEocxa aw+++ aw Ugpmomglpa Ugpmomglpa
Eocxa aw+++ aw Eocxa Eocxa
O hakmlhlakoc lkmlho mg mgug fougp wj ja}lua ropo qwg mg}gpjlkomo halxo#
oa aw xl}woa ahappo+ Oelpja# rap gvgjrca# qwg wj o}gppa xokl}pla gx}op pgiwcop&p, xg gx}lugp cgiocl~oma &o,+ Ugno o }o`gco>
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
36/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Ugpmomglpa Xg+++ gk}a Ugpmomglpa Ugpmomglpa
Ugpmomglpa Xg+++ gk}a Eocxa Eocxa
Eocxa Xg+++ gk}a Ugpmomglpa Ugpmomglpa
Eocxa Xg+++ gk}a Eocxa Ugpmomglpa
O lk}gprpg}oa mgx}o }o`gco rpghlxo mg wjo rawha jolx mg gxeapa+ A rpljglpa
opiwjgk}a hfojoma mg hakmlhlakoc# g a xgiwkma mg ljrclhoa+ A`xgpug a qwg ml~
homo clkfo ko xgqkhlo mo }o`gco ohljo>
?+
Xg eap ugpmomg qwg a o}gppa gx} pgiwcop gk}a# ugpmomg qwg gcg gx}cgiocl~oma &orgxop mg ropghgp `ula# gxxo oelpjoa raxxwl ociwjox
ljrclhogx qwg ramgpa xgp ulxwocl~omox gj opiwjgk}ax jolx hajrcgvax,4
0+ Xg eap ugpmomg qwg a o}gppa gx} pgiwcop# jox qwg a jgxja ka gx}cgiocl~oma# gk}a hakhcwa qwg gcg ka gx} cgiocl~oma &ramgj }gp jg moma
wjo lkeapjoa gppomo+++,4
8+ Xg eap eocxa qwg a o}gppa gx} pgiwcop# jox ugpmomg qwg gcg gx}ocgiocl~oma# mgua hakhcwlp qwg o eak}g mg xwo cgiocl~oa eal aw}po &gxxg
rplkhrla jwl}a ljrap}ok}g# ralx xg o ljrclhoa ugpmomglpo mgug }gp
nwcioma mg eapjo gppomo jlkfo hakmlhlakoc# aw mg mgugj gvlx}lp aw}pox qwg
ka lmgk}lelqwgl aplilkocjgk}g,+ G rap c}lja4
=+ Xg eap eocxa qwg a o}gppa gx} pgiwcop# jox }oj`j eocxa qwg gx}gnopgiwcopl~oma# }gkfa hgp}g~o qwg a opiwjgk}a ugpmomglpa &kgxxg hoxa#
qwg a gjrpggkmljgk}a ka ramg xgp pgiwcop,+
Orgxop mg ropghgp hajrclhoma# a wxa }apko ox pgcogx hakmlhlakolx xljrcgx o
rak}a mg xgpgj hakx}ok}gjgk}g gjrpgiomox gj hakugpxox ma mlo o mlo+
O `lkhakmlhlakoc xgjgcfok}g oa ok}gplap# jox kgxxg hoxa hpgla }gp hgp}g~o ma
qwg gx}aw oelpjokma+
Gco x xgp ugpmomglpo xg oj`ax ax opiwjgk}ax }lugpgj a jgxja uocap+ Rap
gvgjrca# xg wjo rarwcoa raxxwl wjo ipokmg pgkmo rgp hor}o &p, gcg }gp wjo
ipokmg rpamwa mg pgxmwax rgp hor}o &r,+ Ugno o }o`gco>
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
37/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
UgpmomglpaXg# g xajgk}g
xg+++ gk}aUgpmomglpa Ugpmomglpa
UgpmomglpaXg# g xajgk}g
xg+++ gk}aEocxa Eocxa
EocxaXg# g xajgk}g
xg+++ gk}aUgpmomglpa Eocxa
EocxaXg# g xajgk}g
xg+++ gk}aEocxa Ugpmomglpa
Ugnojax oiapo o lk}gprpg}oa mo }o`gco ugpmomg ko jgxjo xgqkhlo mox clkfox>
?+ Xg eap ugpmomg qwg o rarwcoa raxxwl wjo ipokmg pgkmo rgp hor}o g qwgrpamw~ hakxlmgpugc qwok}lmomg mg pgxmwax rgp hor}o gk}a ugpmomg qwg
gcg raxxwl wjo ipokmg pgkmo rgp hor}o+
0+ Xg eap ugpmomg qwg o rarwcoa raxxwl wjo ipokmg pgkmo rgp hor}o g jox eocxa qwg rpamw~ hakxlmgpugc qwok}lmomg mg pgxmwax rgp hor}o gk}a
eocxa qwg gcg raxxwl wjo ipokmg pgkmo rgp hor}o &gxxg }lra mg pgxwc}oma jwl}a gjrpgioma ropo uoclmop pgxwc}omax mg okclxgx g ka mgug xgp
xw`gx}ljoma,4
8+ Xg eap eocxa qwg o rarwcoa raxxwl wjo ipokmg pgkmo rgp hor}o g jox ugpmomglpa qwg rpamw~ hakxlmgpugc qwok}lmomg mg pgxmwax rgp hor}o gk}a
eocxa qwg gcg raxxwl wjo ipokmg pgkmo rgp hor}o &jgxja hoxa mo
gvrclhoa ok}gplap# kgxxg hoxa raxxa }gp ouocloma ax momax mg eapjo
gppkgo,+ G elkocjgk}g4
=+ Xg eap eocxa qwg o rarwcoa raxxwl wjo ipokmg pgkmo rgp hor}o g eocxa qwgrpamw~ hakxlmgpugc qwok}lmomg mg pgxmwax rgp hor}o gk}a ugpmomg gco
ka raxxwl wjo ipokmg pgkmo rgp hor}o &a opiwjgk}a ugpmomglpa wjo ug~
qwg a jgxja eal rpauoma,+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
38/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
O} a jajgk}a eapoj orpgxgk}omax gvgjrcax haj orgkox ociwjox uopluglx
ropo okclxg# hak}wma# eo}a qwg uopluglx lkhcwmox ka RGILPX xa o`gp}ox g raxxwgj
lkecwkhlo mg uplox aw}pox+ Gj kaxxa hoxa# wj mo}ojlkgp &ugp jmwca 0, eal orclhoma
ka `okma mg momax g kax eapkghgw# rap gvgjrca# o xgiwlk}g pgcoa>
X f rgxoigj mg pgxmwax xclmax pghlhcomax &r, gj jwklhrla qwg raxxwgj
hakhgxxa mg xgpulax mg cljrg~o &h, g hacg}o xgcg}luo &x, aw gj jwklhrlax qwg ka
raxxwgj hakhgxxa max xgpulax &{h, jox raxxwgj wklmomgx mg }ploigj &},+
Kgxxg hoxa a opiwjgk}a a xgiwlk}g> Xg r gk}a h g x aw }
Xw`x}l}wlkma ax hakgh}luax rgcax xgwx pgxrgh}luax xj`acax a`}gjax o xgiwlk}g
gqwoa> r&h g x, aw }+ Kgxxg eapjo}a ramgjax orclh*ca ko }o`gco ugpmomg+
Ko }o`gco rpgxgk}g ko rpvljo rilko# ox cg}pox U gqwluocgj o uocap ugpmomglpa#
E oa eocxa+ Ax opiwjgk}ax ramgj raxxwl gxxgx uocapgx# ax jgxja ropo ax hakgh}luax+
O }o`gco hakx}pwmo mg jama o raxxwlp }amox ox haj`lkogx raxxuglx+ Ropo
hochwcop o qwok}lmomg mg clkfox gcguojax o qwok}lmomg mg pgxwc}omax raxxuglx ropohomo uoplugc &u aw e# gk}a 0, rgco qwok}lmomg mox uopluglx+ Kgxxg hoxa }gjax 0
pgxwc}omax g = uopluglx &r# h# x g },+ Oxxlj> 0=: ?5 clkfox+
Pgxacugjax rpljglpa qwg gx} gk}pg ropk}gxgx }oc qwoc o jo}gj}lho# kgxxg
hoxa a hakgh}lua 0+ A hakgh}lua gqwluocg haknwka mo gvlx}khlo mg hakhgxxa max
xgpulax mg cljrg~o haj o gvlx}khlo mg hacg}o xgcg}luo+ Ax pgxwc}omax ramg xgp
ulx}ax ko hacwko hakgh}lua 0+ Ox pgipox xgiwgj haja gvrclhomox kax l}gkx ok}gplapgx+
Ax pgxwc}omax ma hakgh}lua 0 xgpa w}lcl~omax gj haknwk}a haj a opiwjgk}a
= &gvlx}g wklmomg mg }ploigj,+ W}lcl~opgjax ox pgipox mo }o`gco ugpmomg mox mlxnwkgx+
Ax pgxwc}omax xa gxhpl}ax ko hacwko ma hakgh}lua 8+
Rap elj# a pgxwc}oma ma hakgh}lua 8 xgp gjrpgioma oa opiwjgk}a ? ropo
ouoclop a pgxwc}oma elkoc mo gqwoa+ Orclhoj*xg ox pgipox mg hakmlhlakoc+ A pgxwc}oma
gxhpl}a ko hacwko ma hakgh}lua ?+
A`xgpug ax pgxwc}omax mo }o`gco ugpmomg ko rpvljo rilko+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
39/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Opiwjgk}a ?
Hakgh}lua ?
8 roxxaH8 g O? Opiwjgk}a 0
Hakgh}lua 0
? roxxaO0 g O8 Opiwjgk}a 8
Hakgh}lua 8
0 roxxaH0 g O= Opiwjgk}a =
r &h g x, aw }
U U U U U U U
U U U U U U E
U U U E E U U
U E U E E E E
U U E E U U U
U E E E U E E
U U E E E U U
U E E E E E EE U U U U U U
E U U U U U E
E U U E E U U
E U U E E E E
E U E E U U U
E U E E U E E
E U E E E U U
E U E E E E E
Hakeapjg mgjakx}poma# orgkox kax xgiwlk}gx hoxax a opiwjgk}a eocxa>
Akmg gvlx}g hakhgxxa max xgpulax g ka f hacg}o xgcg}luo# aw ka fwklmomgx mg }ploigj4
Akmg ka gvlx}g hakhgxxa max xgpulax g f hacg}o xgcg}luo# aw ka fwklmomgx mg }ploigj g4
Akmg ka gvlx}g hakhgxxa max xgpulax g ka gvlx}g hacg}o xgcg}luo# aw akmgka f wklmomgx mg }ploigj+
Lkegcl~jgk}g# ox }px xl}wogx xa ox qwg jolx ahappgj ka Gx}oma+
raxxugc jamgcop qwocqwgp xl}woa o}poux mo cilho g mox }o`gcox ugpmomgx1
Ka kghgxxpla xg gxrok}op# orgxop mg ropghgp jwl}a mlxrgkmlaxa# o }o`gco
ugpmomg x mgug xgp gjrpgiomo gj hoxax gj qwg ka raxxwjax kgkfwjo lkeapjoa
&haja ka mgxgkuaculjgk}a mg flr}gxgx rpljplox# rap gvgjrca,+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
40/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Haj o orclhoa mg wj xlx}gjo mo}ojlkgp g raxxugc a`}gp o }o`gco orgkox haj ox
xl}wogx gkhak}pomox kax momax# a qwg pgmw~ &g jwl}a/, a }po`ocfa o xgp mgxgkuaculma+
Ugnojax o jgxjo }o`gco ma gvgjrca ok}gplap# mgx}o ug~ hplomo rap wj max xae}yopgx
gjrpgiomax ka gx}wma>
Ugpmomglpa Ugpmomglpa Gj ?22' Gj 2'
Ugpmomglpa Eocxa Gj 2' Gj ?22'
Eocxa Ugpmomglpa Gj 0
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
41/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Mlxxgp}g xa`pg haja o cilho g a mo}ojlkgp ramgj xgp w}lcl~omax ropo
mgxgkuacugp okclxgx mg lkeapjogx prlmox g xgiwpox &jvlja mg 02 clkfox,+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
42/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Haja gvrax}a# o cilho mgug xgp gjrpgiomo ropo owvlclop ko uoclmoa mg
flr}gxgx g ropo mgxgkuacugp rpamw}ax lkeapjohlakolx omgqwomax ox kghgxxlmomgx
gx}po}ilhox ma rpang}a+
Rgphg`gjax# ka mlo*o*mlo# qwg }wma qwg pgocl~oma# eo`plhoma aw mgxhop}oma
raxxwl ociwj rompa aw rpahgxxa qwg ramg xgp lmgk}lelhoma haj a wxa mox
egppojgk}ox orparplomox+
G ropo qwg xgpug wj rompa1 haj `oxg kax rompgx qwg lmgk}lelhojax ox
}gkmkhlox+ A`xgpug a ipelha o`olva mgxgkuaculma o rop}lp ma `okha mg momax ma
RGILPX>
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
43/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Gcg pgrpgxgk}o mlugpxox uopluglx+ Ugno qwg }amox gx}a lk}gpcliomox rap wj
haknwk}a mg clkfox+ O pgila# rap gvgjrca# gx} cliomo rap wjo rgqwgko clkfo o
rpamwa rgp hor}o mg pgxmwax xclmax wp`okax+ Fo`l}ok}gx ma jwklhrla o fo`l}ok}gx
o}gkmlmax rgca xlx}gjo mg cljrg~o+ G oxxlj xwhgxxluojgk}g+
A`xgpug qwg ox qwo}pa uopluglx nwk}oj*xg jolx o epgk}g &hpw~ojgk}a mg clkfox,
eapjokma ipwrax qwg hak}j homo ug~ jolx uopluglx xgjgcfok}gx+ Rap elj# }amax xg
oipwroj gj malx ipokmgx ipwrax+
A ipelha gj qwgx}a wj max jamgcax hplomax rap xlx}gjox mo}ojlkgp+
Hakfghlma haja ipelha mg hcwx}gp# gx}g lkmlho qwa rpvlja wjo uoplugc gx} mg
aw}po+ Oxxlj# raxxugc lmgk}lelhop mg eapjo ulxwoc xg f rompgx xgjgcfok}gx+ Ka
gk}ok}a# ka xo`gjax qwolx+++
Ropo xacwhlakop o qwgx}a gjrpgiojax aw}pax }lrax mg ipelhax# haja mg
clkfox# mg happgcoa g}h+ Ka gvgjrca o`olva orpgxgk}oma a }lra mg pgcoa egl}a rap
clkfox>
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
44/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
]px uopluglx g xgwx pgxrgh}luax uocapgx ramgj xgp ugplelhomax ka ipelha+
A`xgpug qwg gx}ojax ouoclokma ox uopluglx> wxa mg ughwcax gvhcwxluax ropo hacg}o mg
pgxmwax mg xomg4 a mgx}lka elkoc mgx}gx pgxmwax4 g xg gx}a xa gkulomax aw ka
ropo aw}pax jwklhrlax+ Homo clkfo ma ipelha &gj hlk~o, gqwluocg o wjo ojax}po#
kgxxg hoxa# o wj jwklhrla+ O ulxwocl~oa xljrcgx g rgpjl}g lkegpkhlox
qwok}l}o}luox g qwocl}o}luox+
Ramgjax oelpjop# rap gvgjrca# qwg qwoxg }amax ax jwklhrlax qwg ka
raxxwgj hacg}apgx gvhcwxluax ropo pgxmwax mg xomg mlxrgj ax pgxmwax gj clvgx
cahocl~omax gj xgwx cljl}gx omjlklx}po}luax+
]gk}g ougpliwop }amox ox pgcogx rpgxgk}gx ka ipelha mo rilko ok}gplap+ Mlxhw}o haj
ax mgjolx hakxwc}apgx g a`xgpuo qwolx hakhcwxgx xa a`}lmox+ Ouoclg xg ax rompgx
lmgk}lelhomax ramgj xgp }glx oa rpang}a+
Ox uopluglx }oj`j ramgj xgp orclhomox gj jorox rap jgla ma Xlx}gjo mg
Lkeapjogx Igaipelhox ma rpang}a# a qwg mgug igpop lkeapjogx hajrcgjgk}opgx o
gx}ox+
Haja gvrax}a# o cilho mgug xgp gjrpgiomo gj haknwk}a haj aw}pox
egppojgk}ox ropo owvlclop ko lmgk}lelhoa g uoclmoa mox lkeapjogx+ O `oxg mg xgw
wxa o pgcoa gk}pg ox uopluglx
Ka `okha mg momax ma RGILPX gvlx}gj jolx mg 822 &}pg~gk}ox, uopluglx# haj
wjo jmlo mg 0#7 xl}wogx rap uopluglx+ Xg exxgjax hplop wjo }o`gco ugpmomg ropo
o`ophop }amox ox raxxl`lclmomgx# hfgiopojax o wj uocap mg 0#7822 haj`lkogx
raxxuglx# wj kjgpa jwl}a ipokmg+ Rapj# o jlkgpoa jax}paw qwg o qwok}lmomg mguopluglx haj rompgx mg 087# wj kjgpa lkelkl}ojgk}g jgkap qwg a aplilkoc &a
mloipojo hak}gkma ax ipoeax rompgx mgxxox pgcogx ramg xgp ulxwocl~oma ko rpvljo
rilko,+
Hak}wma# olkmo f jwl}o lkeapjoa o xgp okoclxomo+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
45/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
46/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Xg xljrclelhopjax olkmo jolx a pgelkojgk}a ma `okha mg momax# raxxugc
lmgk}lelhop orgkox }px ipokmgx rompgx ropo }ama a PK# eapjomax rap>
Jwklhrlax rgqwgkax# haj `olvo rpamwa rgp hor}o# jokgna lppgiwcopmg pgxmwax mg xomg# mlxraxla mg pgxmwax gj clvgx rpvljax oax
xgwx khcgax wp`okax g haj xplox cljl}ogx }hklha*elkokhglpox+ O
gvghwa max xlx}gjox mg cljrg~o mlpg}o4
Jwklhrlax lk}gpjgmlplax haj rpamwa rgp hor}o uoplugc# mgx}lkoamg pgxmwax gj clvgx rpvljax oax khcgax wp`okax haj ho}omapgx g
raxxlugcjgk}g jgkapgx mg lmomg kax clvgx+ Xgpulax mg cljrg~o wp`oko
xa }gphglpl~omax aw xgjl }gphglpl~oma g4
Jwklhrlax ipokmgx# haj gvrpgxxluo rpamwa rgp hor}o mg pgxmwax#jokgna }gphglpl~oma g omgqwoma mg pgxmwax mg xomg haj mlxraxla
gj o}gppax aw qwokma ka# gj clvgx cakig max khcgax wp`okax+
Mg}gk}apgx mg rpaipojox mg hacg}o xgcg}luo g mg gx}ogx mg }ploigj g
mg ojrco lkepo*gx}pw}wpo }hklho g omjlklx}po}luo+ Xgwx xlx}gjox mg
cljrg~o xa hajrcg}ojgk}g }gphglpl~omax aw argpoa rap hakhgxxa+
Kax hoxa elho gulmgk}g qwg mlugpxax }lrax mg okclxgx ramgj xgp mgxgkuaculmaxg qwg o xgcga mgrgkmg mg malx eo}apgx ewkmojgk}olx> ]gjra mlxrakugc g4
Ljrap}khlo mo lkeapjoa+ Gxxg hakfghljgk}a kax cguo o wjo pgipo>
A rpahgxxa mg okclxg mg lkeapjogx mgug rcokgnoma mg ohapma haj a rplkhrla mg
arap}wklmomg+
Xg }ama a xlx}gjo gx}lugp lk}gipoma g a okoclx}o eojlclopl~oma haj axrpahgmljgk}ax mg okclxg xgp raxxugc okoclxop>
A`ng}luokma lmgk}lelhop }gkmkhlox grop}lhwcoplmomgx+ ]oc okclxg }oj`j xgp o`apmomo ka rpvlja jmwca# ropo a
mgxgkuaculjgk}a mg hgkplax rpaxrgh}luax+
Haj o lmgk}lelhoa mg xl}wogxokapjolx g cahocl~omox+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
47/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
A pgxwc}oma mox okclxgx# ax rpamw}ax lkeapjohlakolx# mgugj xgp mlxxgjlkomax ko
jolap `pgulmomg raxxugc xa` rgko mg xgpgj mgipomomox+
A qwg mgipomoa mg lkeapjogx1
Mg komo omlok}o okoclxop g igpop lkeapjogx xg gx}a ka eapgj mlxxgjlkomox
o }gjra g ox rgxxaox hgp}ox+ Rap lxxa uojax mlx}pl`wlp ax wxwplax mg lkeapjogx gj>
Haapmgkoa ma rpang}a4 Hakxwc}apgx4 Rgxqwlxomapgx4 R`clha gj igpocOx ho}giaplox xa flgpopqwl~omox g mgugj raxxwlp ohgxxa mlegpgkhloma o
lkeapjogx+ Lxxa ahappg rapqwg ax uo~ojgk}ax mg ociwjox lkeapjogx ramgj hplop
xl}wogx lkmgxgnuglx+
Kwj gvgjrca flra}}lha# ugplelhoma qwg a uocap mo }akgcomo hacg}o gj caholx
akmg o hacg}o mg pgxmwax raxxwl o}gppa jolap qwg gj caholx akmg gvlx}oj clvgx+
Gxxo oelpjoa ramg igpop mlegpgk}gx lk}gprpg}ogx+ Rap lxxa# ho`g oa haapmgkomap
ouoclop o xwo ugpohlmomg ropo# x gk}a# mghlmlp xg gx}o mgug aw ka xgp gk}pgiwg oax
mgjolx kuglx+ Oxxlj# mgugjax kax o}gk}op o jolx wjo pgipo>
O mlxxgjlkoa mgug xgjrpg xgp pgocl~omo haj `pgulmomg g mg rpgegpkhlo mgeapjo gxhpl}o rap jgla mg g*jolc# aehla aw jorox g ipelhax ropo pgilx}pa+ Ocj mg
rpgxgpuop o lkeapjoa# a j}ama hplo wj `okha mg lkeapjogx ropo ew}wpox
hakxwc}ox+
Aw}pa eo}ap gj hakxlmgpoa o raxxugc xw`x}l}wla ma okoclx}o aw max
hakxwc}apgx+ A pgilx}pa gk}a xg }apko ljrap}ok}g ropo o hfgiomo mg wjo kauo rgxxao
o ewka aw ropo xw`xlmlop kauax rpang}ax+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
48/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
Mlxxgp}g# gj ka jvlja mg 02 clkfox# rapqwg raxxwlp jwl}ax momax ka
xliklelho kghgxxoplojgk}g raxxwlp jwl}o lkeapjoa+
HARL# Lpulki+ + Xa Rowca+ Gml}apo Jgx}pg Naw+ ? a xgipgma mo gx}po}ilo+ ]pomwa mg
Joplko Ojgplhoka+ Xa Rowca> Epokhlx# 0227
RCO]]# Yoxflki}ak+ + Pla mg Nokglpa#? ]gjra @poxlcglpa# 022=
PGXGKMG# Mgklx Ochlmgx#+ Xa Rowca> O}cox# 0220+
XOK]AX# Jopha Ok}kla+ + 0226# @poxclo+ Orax}lco mgrx*ipomwoa Eohwcmomg Iojo Elcfa+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
49/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
50/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
O} a jajgk}a gx}wmojax haja raxxugc }pokxeapjop momax aw lkeapjogx
gj hakfghljgk}a gx}po}ilha# aw xgno# }lc g omgqwoma o a rpahgxxa mghlxpla+ O rop}lpmg oiapo uojax gx}wmop gxxg rpahgxxa mgug ahappgp mg eapjo o jovljl~op ax
pgxwc}omax ma RGILPX!PK aw# oa jgkax# hplop wjo rgpxrgh}luo ma happg}g gjrpgia
mgx}gx+
Uah ohapmo g xg mlplig o XGJOPF+ Ka hojlkfa awug ka pmla qwg o ougklmo Gki+
Pa`gp}a Epglpo gx}op hajrcg}ojgk}g lk}gpml}omo mwpok}g }ama a mlo+ _woc o xwo oa1
Xgp kghgxxpla jwmop xgw hojlkfa fo`l}woc1 Xg xlj# qwoc xgp a kaua g rap qw1
Haj hgp}g~o a hgkpla ohljo howxaw ociwj }lra mg pgecgva+ Mg}gpjlkoma
hakxwc}ap }gug wjo pgxrax}o# aw}pa ar}aw rap aw}po xacwa &qwg ramg lkhcwlp }po`ocfop
gj hoxo# rap gvgjrca,+ Jox ka elj# fawug wj hakxgkxa# qwg o pa}lko mgug xgp
oc}gpomo+ Mulmo1 Rgpiwk}g g ugp qwg gx}aw hgp}a+ Kgxxg rak}a uojax mgxhpgugp malx
hakhgl}ax qwg ewkmojgk}oj a rpgxgk}g jmwca>
O gx}po}ilo xwpig mo kghgxxlmomg mg xg rcokgnop haja o}lkilp mg}gpjlkoma elj4
Ka ramgjax mgxhpgugp ax rompgx rgxxaolx jox pgco}luojgk}g ehlc mgxhpgugp ax mg
wjo hajwklmomg aw mg wj ipwra mg rgxxaox+
W}lcl~gl gvgjrca ma ha}lmloka ropo gvgjrclelhop ax hakhgl}ax+ Kax rpvljax
l}gkx uojax orpaewkmop homo wj mgx}gx+
Gx}po}ilo raxxwl uplox mgelklgx g gjrpgiomo gj rpo}lhojgk}g }wma# mg lp oha~lkfo `g`gp wj hara miwo g mgxgkuacugp wjo `aj`o o}jlho+ Gvlx}gj uplox
mgelklgx ropo a }gpja# ka gk}ok}a# gj kaxxa hwpxa uojax oma}op o xgiwlk}g>
Kgxxg xgk}lma# }wma qwg eal egl}a o} a jajgk}a# o hacg}o mg momax# a
mgxgkuaculjgk}a max rpamw}ax# jorox g lkhcwxlug gxxg hwpxa x }gug wj a`ng}lua>
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
51/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
F `aj# oiapo }wma hajgo o eo~gp xgk}lma+++ Oxxlj# jg opplxha o mgxhpgugp
jolx wj hakhgl}a>
Xg ax hakfghljgk}a ma RGILPX!PK ka eapgj gjrpgiomax ropo igpop wjo aw jolx
gx}po}ilox# }ama a }po`ocfa mgxgkuaculma ka roxxop mg wj elj gj xl jgxja+
Xgl qwg ox rocoupox xa eap}gx# jox mgugj xgp hajrpggkmlmox mg eapjo
raxl}luo# ralx o rop}lp mgcox eal raxxugc hplop wj ew}wpa rcowxugc g qwg raxxwl hfokhg
mg ahappgp+ O
Oiapo xo`gjax qwg wjo gx}po}ilo &jgxja qwg lkeapjoc, kghgxxplo ropo
o}lkilp ax a`ng}luax ma RGILPX+ Jox }oj`j mgugjax }gp hlkhlo qwg qwocqwgp
xahlgmomg raxxwl wj hajrap}ojgk}a rompa hplomo o rop}lp max hajrap}ojgk}ax mg
xgwx jgj`pax+
Cglo rap gvgjrca ax rpamw}ax 7+? g 7+0 ma rpang}a+ Gj oj`ax xa mgxhpl}ax
haja mlugpxox uopluglx lk}gpoigj ropo mgxhpgugp o igx}a max xlx}gjox mg cljrg~o
wp`oko g mox pgox mg mlxraxla mg pgxmwax+ A ipoea max rpljglpa mloikx}lha gx}
rpgxgk}g ka jmwca }px g a ma xgiwkma orpgxgk}oma o`olva+
-
7/31/2019 Apostila do curso de anlise de informaes - Compilado
52/55
Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g
Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF
Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma
Pla Ipokmg ma Kap}g
Hwpxa>
Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho
Kugc>
A ipoea mgxhpgug qwgj lkecwgkhlo qwgj ka xlx}gjo g owvlclo ko lk}gprpg}oa
max momax gx}o}x}lhax g mg mo}ojlkgp+ A`xgpug# rapj# qwg gco olkmo raxxwl aw}pox
w}lclmomgx+ Ugno ax gvgjrcax&g