apostila do curso de análise de informações - compilado

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  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

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    Okclxg Gx}po}ilhomg Lkeapjogx

    Hwpxa `xlha ropo hakxwc}apgx ma RGILPX

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Lkx}pw}ap> Icow`gp K`pgio mo Xlcuo

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

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    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Wjo rgqwgko lk}pamwa ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 7

    Lkeapjoa g lk}gclikhlo +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 7

    Lkeapjoa g rcokgnojgk}a ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 9

    Ewkmojgk}ax }gplhax mo okclxg mg lkeapjogx ++++++++++++++++++++++++++++++++++++++ 6

    Xahlgmomg mo Lkeapjoa ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Eapjwcoa mg flr}gxgx ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 06

    O}lulmomg 0 ma jmwca +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 06

    Xwigx}gx mg cgl}wpo ropo a jmwca +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 06

    JAMWCA 8 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 0 Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    JMWCA = ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ =

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Orgxop mg xgp wj hwpxa hajrcg}a &haj lkhla# jgla g elj,# kghgxxpla

    lkeapjop oax hwpxokmax qwg o okclxg mg lkeapjoa orgkox wjo rop}g mg wj

    rpahgxxa jolx hajrcgva hfojoma Lk}gclikhlo+ Ka jg pgelpa lk}gclikhlo lk}gcgh}woc

    aw gjahlakoc Ax eojaxax _+L g _+G# jox o wjo o}lulmomg jlcgkop# hakxlmgpomo rgcax

    gxrghloclx}ox haja o xgiwkmo rpaelxxa jolx ok}lio ma jwkma+ Lkegcl~jgk}g kaxxa

    }gjra hwp}a g orgkox 82 &}plk}o, fapox ka xa xwelhlgk}gx ropo gvrcapop }ama a

    ra}gkhloc mo jo}plo# jox oa jgkax# mop wjo `ao kaa mg haja mgxgkuacugp

    rpamw}ax lkeapjohlakolx+Kaxxa hwpxa gx} mlulmlma gj qwo}pa jmwcax+ ]amax pghfgomax mg gvgjrcax g

    rgpiwk}ox# ociwkx rpauaho}luax# aw}pax kgj }ok}a+ kgxxg jajgk}a qwg rpghlxa

    mgelklp qwg> A ljrap}ok}g xa ox rgpiwk}ox/ @aox pgxrax}ox x xwpigj o rop}lp mg

    lkmoiogx a`ng}luox g mg wjo `ao jg}amacailo mg rgxqwlxo+

    Rap gkqwok}a lpgjax oma}op o mgelkla mg lkeapjoa haja ocia oho`oma mg

    ohapma haj o happgk}g mgegkmlmo rgcax jglax mg hajwklhoa+ Ugjax lkeapjoa gj

    rpo}lhojgk}g }wma# ma clupa gxhacop o `wco ma pgjmla+ O lkeapjoa xgjrpg xgp

    ljrap}ok}g# g gxxg hakhgl}a wklugpxoc &ropo o ocgiplo mg gml}apox# rpaegxxapgx g

    }gcgnapkolx,+ Gk}pg}ok}a# gxxg rpamw}a ka }a kaua# }a rawha xwpilw orgkox haj o

    Xahlgmomg mo Lkeapjoa+ Ljoilkg*xg# rap gvgjrca# haja wj fajgj &aw jwcfgp, mox

    hougpkox+ A qwg ljrap}ok}g ropo uah1 Xo`gp akmg gvlx}g hajlmo# iwo g o`plia1

    _wolx xa xgwx lkljliax# xwox eapox g epoqwg~ox1 Kgxxg hoxa# gx}op lkeapjoma ramg

    xgp o mlegpgko gk}pg o ulmo g o jap}g+++

    Oiapo xg hacaqwg ko hakmla mg xa`gpoka&o, mg wjo }pl`a+ Ocj mg xg hwlmop

    olkmo f o pgxrakxo`lclmomg mg hwlmop max aw}pax# mg xgiwpoko g ma `gj gx}op &oelkoc#

    }g gcgigpoj ropo ociwjo halxo g ka orgkox ropo xwx}gk}op wj omapka ko ho`go,+

    Kgxxg hoxa# xgplo ljrap}ok}g jokmop ociwkx hoomapgx ropo a ocj pglka haj a`ng}lua

    mg cfg }po~gp lkeapjogx xa`pg lkljliax1 Gxxo lkeapjoa cfg moplo ociwjo uok}oigj1

    Haj hgp}g~o xlj+

    Rap qwg raxxwlp lkeapjoa }a ljrap}ok}g1

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    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Eal a qwg }amax ax pglx# jakophox# rpgxlmgk}g g aw}pax xg rgpiwk}opoj g olkmo

    xg rgpiwk}oj+ Oiapo qwg }gjax wjo `pgug kaa ma qwg g ropo qwg xgpug o

    lkeapjoa# ugpgjax oiapo a qwg lk}gclikhlo+

    _wokma eocojax mg lk}gclikhlo xgjrpg kax cgj`pojax mg gxrlakoigj+

    lkhpugc haja a malx hakhgl}ax gx}a rpvljax ko jmlo+ Xa uplax ax gvgjrcax

    gvlx}gk}gx gj elcjgx# cl}gpo}wpox g xgplomax mg ]U &haja 229# Nohd @owgp aw @awpkg,+

    Orgxop mg xgpgj }ljax gk}pg}gkljgk}ax# gxxgx pg}po}oj o ulmo ljoilkplo max

    oigk}gx mg hojra# wjo rop}g max rpaelxxlakolx mgmlhomax o gxxo pgo# hak}wma#

    jgxjax kgxxgx# xgjrpg lmgk}lelhojax ociwj aw}pa rgpxakoigj qwg wxo a }gcgeakg aw

    a pmla ropo lkeapjop a oigk}g+ _wgj xa gcgx1 G ropo qwg xgpugj &ocj mg cliop ropo

    a jahlkfa# cilha,1

    Raxxwlp jwl}o lkeapjoa gxxgkhloc1

    Oqwgcg rgxxaoc oa }gcgeakg a okoclx}o &aw xgwx xwrgplapgx, o rop}lp mo okclxg

    mgcgx qwg @akm xo`g oakmg lp g a qwg eo~gp &gj`apo xgjrpg fono jwmokox mg

    c}ljo fapo kax elcjgx# }lpax# gvrcaxgx g rpmlax qwg oewkmoj/,+ Oxxlj# ax okoclx}ox

    xa a gca jolx ljrap}ok}g mo lk}gclikhlo+ Lkegcl~jgk}g# ka xgploj }a gjraciok}g

    &kgj cwhpo}lua, elcjgx haj }}wcax ma }lra A okoclx}o mg lkeapjogx qwg jg ojouo

    aw Wj kaua mlo ropo okoclxop+

    @plkhomglpox o rop}g# a a`ng}lua mo lk}gclikhlo hacg}op# rpahgxxop g okoclxop

    lkeapjogx ropo igpop hakfghljgk}a oa rpahgxxa mg mghlxa+

    _woc o ljrap}khlo mo mghlxa ropo ox o}lulmomgx ma mlo o mlo1 Haja mghlma1

    Ko flx}plo &gj`apo ka gx}gno gxhpl}a ko jolaplo max clupax mg flx}plo/, o

    o}lulmomg mg lk}gclikhlo xgjrpg gx}gug cliomo oax Gx}omax qwg kghgxxl}oj mg xgw

    xwrap}g ropo a rcokgnojgk}a mg rac}lhox mg xgiwpoko gv}gpkox &cgj`pg*xg ma

    gvgjrca ma xa`gpoka&o, mo }pl`a,+ Pgco}ax mg xwo kghgxxlmomg aw orclhoa ramgj xgp

    pgxio}omax gj ok}liax jokwxhpl}ax hflkgxgx aw o} jgxja ko ``clo/ Cgj`pg*xg qwg

    eal Mgwx qwg aplgk}aw Jalxx o gkulop fajgkx ropo o }gppo mg Hoko o elj mg hacg}op

    lkeapjogx xa`pg ax lkljliax qwg c fo`l}ouoj+ G ropo qwg1 Ropo owvlclop ko iwgppo#

    ko mlx}pl`wla mg ocljgk}ax g# xlj# ropo paw`op xgipgmax &ljoilkg xg o }hklho mg

    rpamw~lp eaia ka eaxxg harlomo rap aw}pox }pl`ax# aw xg jgxja ahappgxxg haj ooiplhwc}wpo,+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

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    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Haja o lkeapjoa ramg xgp }lc1

    Jox# uac}okma flx}plo+++ Haj o pguacwa lkmwx}ploc# ka orgkox ax Gx}omax

    kghgxxl}ouoj mg lkeapjoa# ox gjrpgxo rpluomox }oj`j+ Mgxxo eapjo# o lk}gclikhlo

    roxxaw o xgp oxxwk}a mg xa`pgulukhlo ropo ox gjrpgxox+ G kwj jwkma homo ug~ jolx

    hajrg}l}lua# xo`gp a qwg a hakhappgk}g gx} eo`plhokma ramg xgp o mlegpgko gk}pg o

    eockhlo g o rpaxrgplmomg+ O gxxo ugpxa rpluomo eapo momo ka kajg mg Lk}gclikhlo

    Hajrg}l}luo LH+

    Ka hak}gv}a o}woc# ax Gx}omax hak}lkwoj o lkugx}lp ko rpaxrgha# lmgk}lelhoa

    g okclxg mg raxxuglx ojgoox o xgiwpoko# g ox gjrpgxox ka hakfghljgk}a mg xgwxhakhappgk}gx# ko okclxg mg jgphomax hakxwjlmapgx g ko a`}gka mg rpang}ax mg

    hakx}pwa# jak}oigj g igx}a mg rpahgxxax rpamw}luax+ O rpaelxxlakocl~oa ka

    @poxlc olkmo pghgk}g haj jolap rop}g max }po`ocfax xa mgxgkuaculmax gj gjrpgxox

    eopjohw}lhox# mg gkgpilo# `okhax g }gcghajwklhogx+

    Ohgxxg ax xl}gx mo Oxxahloa @poxlcglpo mg Okoclx}ox mg Lk}gclikhlo Hajrg}l}luo

    O@POLH &yyy+o`polh+api+`p, g mg Oikhlo @poxlcglpo mg Lkeapjogx O@LK&yyy+o`lk+iau+`p, g okoclxg ox mlegpgk}gx o`apmoigkx xa`pg a }gjo+

    Hak}wma# ljrap}ok}g jgkhlakop qwg raxxwlp o jgcfap lk}gclikhlo ka

    iopok}g wj mlegpgkhloc hajrg}l}lua mg qwgj o raxxwo &xgno ko iwgppo aw kax

    kgihlax,+ A rpahgxxa mgug xgp hakhg`lma haja wjo eak}g mg xo`gp g ka haja wj

    elj g xl jgxja+ Ka omlok}o raxxwlp lkxlif}x omgqwomax xg o mghlxa ka eap happg}o

    aw xg a xgw }ajomap &kapjocjgk}g hakfghlma haja hfgeg, ka mlxrwxgp mg jglax

    omgqwomax ropo orclh*cox mg eapjo gelhlgk}g g gelho~+

    A qwg gelhlkhlo1 A qwg gelhhlo1

    Oiapo qwg n gx}ojax jolx eojlclopl~omax haj a }gjo# uac}gjax oa eaha ma

    kaxxa hwpxa+

    Ka mlo o mlo kax mgropojax haj wjo lkelklmomg mg hoxax qwg kax cguoj o}ajop mghlxgx+ Jox mlegpgk}gjgk}g mox mghlxgx mlplox g lk}wl}luox }ajomox rgco

    http://www.abraic.org.br/http://www.abraic.org.br/http://www.abraic.org.br/http://www.abin.gov.br/http://www.abin.gov.br/http://www.abin.gov.br/http://www.abin.gov.br/http://www.abraic.org.br/
  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    8/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    jolaplo mo rarwcoa# ax igx}apgx `oxgloj*xg gj ropjg}pax pgco}luax rprplo

    haprapoa qwg xg gkhak}poj+ ]olx ropjg}pax ramgj xgp rpanga mg hwx}ax#

    mgxcahojgk}a mg rgxxaoc# hajrpo mg jo}gplolx g}h+ o gx}o rpgropoa qwg

    mgkajlkojax mg Rcokgnojgk}a+

    Ugplelqwg ka mlhlakpla# ko lk}gpkg}# aw gj oj`ax# a qwg xliklelho rcokgnojgk}a+

    A Rcokgnojgk}a orclhoma ropo rgphg`gp o pgoclmomg g ouoclop ax hojlkfax o

    xgpgj }ajomax o}poux mo hakx}pwa mg wj pgegpgkhloc mg ew}wpa+ Roxxaw o xgp

    mgxgkuaculma rap jgla mg wjo jg}amacailo rprplo ka lkhla mox ipokmgx kougiogx

    &c rgca xhwca VLU,# jox x eal oma}oma haja hlkhlo gjrplho o rop}lp ma lkhla maxhwca VLV+ Jox a rcokgnojgk}a gj xl uoia g ka hakxlmgpo a jgla gv}gpka mg eapjo

    omgqwomo# aw xgno# raxxwl eocfox lkgpgk}gx oa pgmwhlaklxja+ Mo xwpig kghgxxlmomg

    ma faclxja# mg wjo o}lulmomg qwg a hajrcgjgk}g# aw xgno# mo okclxg+

    A qwg pgmwhlaklxja1 A qwg faclxja1 G haj `oxg kox pgxrax}ox ouoclg gj qwg

    j}ama a RGILPX mgxgkuaculma+

    Gkqwok}a a Rcokgnojgk}a hakxlmgpo a gjrpggkmljgk}a haja wj elj gj xl# o

    okclxg mg lkeapjogx mgug lkxgplp a rpang}a kwj hak}gv}a gv}gpka g mg lk}gpoa

    haj a oj`lgk}g+ Mo lk}gpoa mgx}gx malx pojax xwpig wjo ramgpaxo egppojgk}o mg

    igx}a g mghlxa+ Gxxg }gjo roxxop o xgp gx}wmoma ka jmwca 0+

    Haja o ljrcok}oa mo }ovo mg clva ramg owjgk}op o racwla g ax rpa`cgjox

    oj`lgk}olx mg wj jwklhrla1

    Wjo mlho> eoo wjo okocailo haj ax io}ax mg gkgpilo g iwo+

    Gk}a1 N xo`g o pgxrax}o1 Mlxhw}o haj ax mgjolx hakxwc}apgx g ugno xg

    hakxgiwgj hfgiop o ociwj hakxgkxa+

    Ka lkhla eal a eaia# g ax rauax qwg a majlkouo raxxwoj jolx hfokhgx mg

    xa`pgulukhlo qwg ax mgjolx+ Mgralx ugla o lmomg mo oiplhwc}wpo# ma jg}oc# o `aj`o

    o}jlho+++ Kwjo okclxg jolx hwlmomaxo# ox hfojomox eoxgx flx}plhox komo xa xgkaax owigx mg }hklhox g rpahgxxax guacw}luax# jajgk}ax mg rpaewkmo pggx}pw}wpoa mo

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    9/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    xahlgmomg+ ]amo gxxo guacwa eal raxxugc ipoox oa rpahgxxa mg ohwjwcoa g

    }pokxjlxxa mo lkeapjoa+ Jox ropo ohwjwcop g }pokxjl}lp kghgxxpla# lklhlocjgk}g#

    a`}gp ociwj }lra mg lkeapjoa+

    raxxugc hakx}pwlp ociwjo halxo xgj jo}plox rpljox1 _woc a }lra mg jo}plo qwg

    mlxrajax ropo hplop lkeapjoa1

    Haja xgp ulx}a# o a`}gka mg lkeapjoa rop}g mg wj rpahgxxa jolx

    hajrcgva+ kghgxxpla qwg gco raxxwo w}lclmomg g xgno orpaugl}omo ropo xw`xlmlop a

    rpahgxxa mg mghlxa+ Ropo hajrpggkm*ca kghgxxpla pgxio}op ociwkx hakhgl}ax

    ewkmojgk}olx haja a mg Xahlgmomg mo Lkeapjoa &gj jamo kax mlox mg fang,+

    O Xahlgmomg mo Lkeapjoa# aw xljrcgxjgk}g XL# o hakxgqkhlo mo pguacwa

    mo lkeapj}lho qwg ahappgw c rgco mhomo mg 52 ma xhwca roxxoma+ G rgkxop qwg }wma

    hajgaw haj wjo hochwcomapo qwg ahwrouo wjo pgo jolap ma qwg o hoxo mg jwl}ox

    rgxxaox+ O rop}lp mgxxg rpljglpa lkugk}a &qwg oclolx# eal mgxgkuaculma ropo ax jlcl}opgx,

    ax gqwlrojgk}ax elhopoj homo ug~ jgkapgx oa rak}a mg fang }gpjax hwlmoma ropo ka

    rgpmgpjax wj JR= gj`olva mg wjo eacfo mg rorgc+

    Aw}pa eo}ap eal a mgxgkuaculjgk}a rpljl}lua mg wj xlx}gjo mg hajwklhoa# o

    OPROKG]# o }o}opou mo o}woc lk}gpkg} rgcax# omlulkfo+++ jlcl}opgx+ Uah n mgug }gp

    rgphg`lma qwg gxxg rgxxaoc# qwg oropgk}gjgk}g jophfo a mlo lk}glpa g qwg omapoj

    ugpmg jwxia eal# ko ugpmomg# wj max rlcopgx mo XL+ Cgj`pg*xg# rap gvgjrca# haja gpo

    mlehlc a`}gp wjo cgl aw rgxqwlxop xa`pg ociwkx oxxwk}ax ka @poxlc ok}gx max lmax ?

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    10/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Mgrgkmg+ Ko jolaplo max hoxax ka+ Mgug xg }gp lkeapjoa }lc+ Ugno a gvgjrca

    o`olva+ Rgpiwk}opoj*jg# hgp}o ug~# xg mgugpojax gk}pop kwjo mg}gpjlkomo clhl}oa

    &}po`ocfa haj clhl}ogx gj wjo gjrpgxo rpluomo,# jlkfo pgxrax}o eal o xgiwlk}g

    &jwmgl ax kajgx g ox mo}ox# cailhojgk}g# g x orpgxgk}a rop}g ma mahwjgk}a,+

    Nakox `wpia# 2? mg o`plc mg 02?2+

    Xpx+#

    Oa qwg ropghg o hacg}o mg clva ma jwklhrla mo hlmomg mo raxxwl

    wjo flx}plo hak}wp`omo g gkuacug jwl}ax lk}gpgxxgx rac}lhax+ Gj 0229 a ]HG owml}aw

    g hokhgcaw a hak}po}a mo Rpgegl}wpo haj o rap lppgiwcoplmomgx g

    xwrgpeo}wpojgk}a max xgpulax+ O eal hak}po}omo xa` pgiljg gjgpigkhloc ggj 0226 eal ugkhgmapo mg wjo clhl}oa# hak}wma# n ka elkoc mg 022< xgw hak}po}a eal

    hokhgcoma+ Gj nokglpa mg 02?2 o a oxxwjg o hacg}o mg clva g xw`x}l}wl ax

    hajroh}omapgx rap hojlkfgx hooj`ox+ O qwoclmomg ma xgpula hol g xwpigj jwl}ox

    pghcojogx+ A kaua }oj`j gml}oc eal xaclhl}oma ropo okclxg rgca ]HG+

    +++

    O o}wo gj # # g mgug fajacaiop kaua

    hak}po}a gj &}amox ox hlmomgx gx}a ka gx}oma mg , + Hfojo o}gka qwggxxgx jwklhrlax eapoj caholx akmg o o}waw+ Oxxlj# aw o gx}

    jwmokma mg kajg aw eghfaw ociwjo rophgplo haj o +

    A qwg uah mghlmlplo haj `oxg kgxxox lkeapjogx1 A`xgpug qwg gw ramgplo }gp

    gxhpl}ax uplox rilkox jox ar}gl rap# ka jvlja# 02 &ulk}g, clkfox+ G rap qw1 Rapqwg

    a qwg ljrap}o o lkeapjoa }lc g jwl}ox ug~gx a }gjra wj eo}ap hfoug# }ok}a ropo

    qwgj okoclxo qwok}a ropo qwgj mghlmg+ Gco igpaw hakfghljgk}a/

    Haj hgp}g~o raxxa oelpjop qwg o rop}lp ma jgjapokma eal raxxugc mgxgkuacugp

    ociwj pohlahkla+ Mgralx mgcg uah eg~ wj prlma rcokgnojgk}a g ar}aw rap>

    rop}lhlrop# ka rop}lhlrop aw# xaclhl}op jolx lkeapjogx+ Gj }ama a hoxa# a rpahgxxa

    eajgk}aw wjo gx}po}ilo+

    A qwg gx}po}ilo g mg akmg gco xwpilw1

    O hakxgqkhlo mo pguacwa qwg o lkeapjoa roxxaw ox xgp wjo

    hajjaml}|+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    11/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    A qwg Hajjaml}|1 Rap qwg oiapo o lkeapjoa eo~ rop}g mgxxo ho}giaplo1

    O}wocjgk}g# raxxugc qwg homo wj gkhak}pg gvo}ojgk}g a qwg qwlxgp g

    qwokma qwlxgp &cgj`pg ma Iaaicg# \ofaa g aw}pax# rap gvgjrca,+ Jox# a haja xgp

    ulx}a# a hakhgl}a mg XL gkhak}po*xg gqwluahoma+ A qwg gvlx}g wjo ipokmg

    }pokxjlxxa mg momax# mg rawho lkeapjoa g ma jklja mg hakfghljgk}a+ Kgxxo

    xahlgmomg o lkeapjoa ramg o} xgp mgjahp}lho# jox a hakfghljgk}a ka+

    A hakfghljgk}a a rpamw}a mo lkeapjoa+ Mgxxo eapjo cfg rgpiwk}a xg o

    xahlgmomg mo lkeapjoa rgpjokgk}g aw orgkox a lkhla mg wj rpahgxxa }pokxl}pla1

    Mglva o pgxrax}o haj uah+

    A hakfghljgk}a eapjoma o rop}lp mo lk}gprpg}oa &}ok}a ma okoclx}o qwok}a

    ma hfgeg/, g raxxwl xliklelhoma+ Xwo rpljglpo jo}plo rpljo a moma+ Jox# a qwg

    lxxa1

    Wj kjgpa# wj eo}a# wjo xl}woa+ _wocqwgp halxo qwg raxxo xgp jgkxwpomo

    aw mgxhpl}o+

    Ropo lcwx}pop a gvgjrca uojax kax uac}op oa Rcoka mg Pgxmwax+ Kgcg xa

    rgxqwlxomox ociwjox hopoh}gpx}lhox max jwklhrlax ma Gx}oma ma Pla Ipokmg ma Kap}g#

    }olx haja>

    _wok}lmomg mg max pgxmwax pgox mg mlxraxla Xlx}gjox mg igx}a g g}h+

    Ramgjax gv}polp jwl}a halxox mgxxgx momax g gxhpgugp uplax pgco}plax# jox

    gcgx# gj xl# raxxwgj rawha uocap+ Jox xgj gcg# ka ramgjax eo~gp komo+ Rap lxxa qwg

    ax momax# rap jolx xljrcgx qwg ropgoj# xa }a kghgxxplax+ Hak}wma# xwo

    uocapl~oa ahappg o rop}lp mg xwo lk}gprpg}oa+

    A qwg gvligj jolx gxeapax# o hacg}op aw lk}gprpg}op momax1

    O rop}lp mgxxgx momax ramgjax eo~gp a mloikx}lha ma Gx}oma+ Aw xgno# o rop}lp

    max momax lklhlolx gv}pojax wjo lkeapjoa qwg ramg xgp }lc+ Rap gvgjrca# ax momaxma RGILPX jax}poj qwg ax rompgx mg igpoa mg pgxmwax &rgp hor}o, x jwmoj o

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    12/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    rop}lp mg wjo eolvo rarwcohlakoc ohljo mg ?22+222 &hgj jlc, fo`l}ok}gx g mgralx mlxxa

    rgpjokghgj lkoc}gpomax+ A qwg lxxa ramg kax pgugcop1 Mlxhw}o haj ax mgjolx

    hakxwc}apgx+

    Gk}a# a qwg lkeapjoa1

    Haknwk}a mg momax qwg raxxwl xgk}lma g xgpugk}lo+

    Uojax xwrap qwg kax jwklhrlax ma gvgjrca ok}gplap g xwox pgilgx

    hlphwkul~lkfox eal lmgk}lelhoma qwg ociwkx mgxxgx roioj jolx hopax rgcax xgpulax#

    gkqwok}a aw}pax# jolx `opo}a+ A qwg rgkxop1 A ljrap}ok}g mgxxg gvgjrca mgxha`plp

    qwg wjo lkeapjoa ramg xgp hajrcgjgk}omo rap aw}pax momax aw aw}po lkeapjoa+

    Ugnojax ox lkeapjogx qwg raxxwjax o} oiapo>

    Jwklhrlax haj jolx mg ?22+222 fo`l}ok}gx raxxwgj rgp hor}o mlegpgkhlomo4 Jwklhrlax haj hopoh}gpx}lhox xgjgcfok}gx raxxwgj rpgax mlegpgkhlomax4 Mg}gpjlkomox pgilgx ma PK roioj jolx hopa rgcax xgpulax mg cljrg~o4O rop}lp mgxxox lkeapjogx ramgjax hakhcwlp ocia> _wg kghgxxl}ojax mg jolx

    lkeapjogx ropo hfgiop o ociwjo hakhcwxa+ Aw xgno# o rop}lp mox lkeapjogx eal

    raxxugc ouoclop g mghlmlp+ O gxxo lk}gpoa mojax a kajg mg hakfghljgk}a &qwg kgxxg

    hoxa }oj`j ramg xgp mgxhpl}a haja o hgp}g~o mg eoc}o mg lkeapjogx ropo mghlmlp,+

    Haknwk}a mg lkeapjogx qwg cguoj ociwj o }ajop ociwjo mghlxa+

    Ka hoxa mgxhpl}a# mghlmlw*xg qwg f eoc}o mg lkeapjogx g xgp kghgxxpla

    pgocl~op kauox rgxqwlxox+ Gxxo rgxqwlxo mgug igpop kauax hakfghljgk}ax g oxxlj

    xwhgxxluojgk}g+ Hak}wma# haja n mgxhpl}a>

    Ma qwg omlok}oplo mgxha`plp qwg ox lkeapjogx hl}omox pgegpgj*xg oa oka mg?

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    13/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Rgkxa qwg oiapo ramgjax hajgop o hakugpxop xa`pg okclxg mg lkeapjogx

    mg eapjo jolx orparplomo+ G mlok}g mg }wma qwg eal ml}a# ramgjax pgxwjlp a qwg eal

    ml}a o} oiapo ko xgiwlk}g epoxg>

    Ulugjax kwj jwkma akmg o lkeapjoa raxxwl uocap orgkox qwokma

    omgqwomojgk}g gjrpgiomo# a qwg lkmw`l}ougcjgk}g ahappgp xg gxxo eap }pokxeapjomo

    gj hakfghljgk}a+ Jox ko }pokxeapjoa mo lkeapjoa gj hakfghljgk}a x ug~gx

    xwpigj ociwjox cohwkox qwg mgugj xgp rpggkhflmox ropo uoclmop o argpoa+ Kgj

    xgjrpg xgp raxxugc rpggkhfg*cox orgkox haj o rgxqwlxo `l`claipelho# g a ohgxxa ohakfghljgk}a mg }gphglpax xg eop kghgxxpla+ kgxxg hak}gv}a qwg o Gkigkfoplo

    Xahloc * GX ramg xgp orclhomo+ Hak}wma# xgw gjrpgia mgug xgjrpg xgp row}oma gj

    rompgx }lhax g chl}ax+

    A qwg Gkigkfoplo Xahloc1

    OKMGPXAK# Hfplx4 > Ma jgphoma mg joxxo ropo a jgphoma mgklhfa+ Xa Rowca+ Gml}apo Hojrwx+ 0225+

    @GKGMG]]L# Eo`loko+ > Wj ljrap}ok}g pghwpxa ropo olk}gclikhlo gx}po}ilho+ Hovlox ma Xwc+ Jakaipoelo mg gxrghlocl~oa

    Wklugpxlmomg mg Hovlox ma Xwc+

    HORPO# Epl}nae+ + Xa Rowca> Hwc}plv# 0220+ DGGIOK# Nafk+ > Hakfghljgk}a ma lkljlia# mg Koracga

    Oc*_ogmo+ Xa Rowca+ ]pomwa mg X+ Mwop}g+ Gml}apo Hajrokflo mox Cg}pox+

    0225+

    DWP^# Pa`gp}+ + ]gv}a gv}poma moEacfo mg Xa Rowca# ?8 mg nokglpa mg 0220 Homgpka Jolx# r+ ?=*?7+

    JL]KLHD# Dgulk g XLJAK# Ylcclok+ + Xa Rowca# 0220+ Gml}apoRgopxak Gmwho}lak ma @poxlc C}mo+

    ]^W# Xwk4 Ax }pg~g hor}wcax+ Xa Rowca+ Gml}apo MRC+ 0229+

    Mlxxgp}g xa`pg a }gjo> O ljrap}khlo ma hakfghljgk}a ropo a RGILPX+

    Jvlja mg 02 &ulk}g, clkfox+ &A }po`ocfa mgug xgp gk}pgiwg o} a mlo elkoc ma jmwca,+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    14/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    15/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Ropo hakeghhlakop wj rpamw}a rpghlxojax omqwlplp kaxxo jo}plo rpljo# oelkoc#

    ka xg hakx}pl komo ma komo &gj`apo ociwkx rpaelxxlakolx qwg hakfga oelpjgj qwglxxa raxxugc+ Ka rpghlxa ml~gp qwg lxxa hacaho o hpgml`lclmomg mgcgx gj mulmox,+

    Jox ok}gx mg a`}gp o jo}plo kghgxxpla rcokgnop a rpamw}a elkoc+ Ko jolaplo

    mox ug~gx ax rgxqwlxomapgx a`xgpuoj a qwg raxxwgj ropo mgralx hplop a rpamw}a+

    Orgxop mg o o`apmoigj xgp o }pomlhlakoc# ka o jolx omgqwomo rapqwg a rpahgxxa

    hplo}lua }apko*xg cljl}oma+ A hojlkfa mgug xgp a lkugpxa# rcokgno*xg a rpamw}a ropo x

    gk}a gxhacfgp ox jo}plox qwg a hakx}l}wlpa+

    _wok}ox ug~gx uah cljl}aw ociwj }po`ocfa rap nwcio ka raxxwlp ax momax aw ox

    lkeapjogx omgqwomox1

    Hakugpxg haj ax mgjolx hakxwc}apgx g mgxhw`poj gj qwg jajgk}a&x, lxxa

    ahappgw haj a RGILPX+

    A RGILPX mgrgkmg `oxlhojgk}g mg }px gcgjgk}ax> Ma a`ng}lua ma }po`ocfa4 Mo

    lkeapjoa g4 Max pghwpxax g }gjra mlxrakuglx+ A rpljglpa gcgjgk}a lkeapjo Ropo

    qw g Rapqwg# a xgiwkma Haja g a }gphglpa O qwg hwx}a g gj qwg }gjra+

    ka}oma qwg homo hakxwc}ap raxxwl a`ng}luax gxrghelhax g `gj mgelklmax a qwg

    mlxrgkxo mgjolx hajgk}plax+ A }gjra g ax pghwpxax mlxrakuglx eapoj }po}omax olkmo

    ka gml}oc g }oj`j ka xgpa }po}omax kgxxg hwpxa+ Jox o lkeapjoa# gxxo xlj#

    oxxwjg a rorgc ewkmojgk}oc rapqwg xwo joklrwcoa ia~o mg pgco}luo cl`gpmomg

    hplo}luo+ Ok}gx mg eocop mgxxg `gj }a rpghlaxa# rpghlxa lkeapjop qwg>

    O lkeapjoa hajwj o }amax ax pojax mg o}lulmomg# mg couop rpo}ax okoka}ghkacailo g `aj`ox o}jlhox+

    O lkeapjoa okjoco mg jgphoma# qwok}a jolx xg wxo# jolap a xgw rpga g4 ]amox ox rpamwgx fwjokox &g xwox lkeapjogx, gx}a lk}gpcliomox+ ka}oma qwg ox jgxjox lkeapjogx eapkghlmox g mlegpgk}gx hakxwc}apgx ramgj

    igpop hakfghljgk}ax mlegpgk}gx+ Xo`gp# rap gvgjrca# qwg o rpamwa rgp hor}o mg

    pgxmwax gj }apka mg 2#58 qwlcax wj eap}g lkmlhomap mo gvlx}khlo mg hacg}o xgcg}luo

    g mg `ocokox ramg igpop mlegpgk}gx rpamw}ax+ Ropo wj ghakajlx}o }gp wj xgk}lma#

    ropo wj }hklha gj rpahgxxojgk}a aw}pa g oxxlj rap mlok}g+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    16/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    _wok}ox ug~gx uah mlxhw}lw xa`pg mg}gpjlkomox lkeapjogx haj ax mgjolx

    hakxwc}apgx1 Gxxox mlxhwxxgx oc}gpopoj xwo lk}gprpg}oa aplilkoc1

    A hakfghljgk}a ramg ka xgp hajwj o }amax ax hakxwc}apgx# jox o

    lkeapjoa xlj g gx}o ramg xgp w}lcl~omo mg eapjo gxrghelho ropo mgxgkuacugp

    mlegpgk}gx rpamw}ax haja mloipojox# jorox# okclxgx qwok}l}o}luox# rcokgnojgk}a

    wp`oka g}h+ Hak}wma# ropo qwg fono xlkgpilo g a`ng}lulmomg mox ogx kghgxxpla

    rcokgnop haj ok}ghgmkhlo+

    A rcokgnojgk}a pgocl~oma gj haknwk}a+ Xg ox lkeapjogx gx}a hakgh}omox#

    ax rpamw}ax }oj`j a xgpa+ Wjo mox jgcfapgx }hklhox gjrpgiomox ka rpahgxxa mg

    rcokgnojgk}a a `polkx}apj# }gpja gj lkicx qwg oa r mo cg}po xliklelho }gjrgx}omg

    mg hpg`pax# aw ka kaxxa `aj rap}wiwx# pgwkla akmg }amax eocoj a qwg rgkxoj+

    Jox o }hklho `gj jolx qwg orgkox hacahop }hklhax kwjo xoco+ Mgug xgp gx}pw}wpomo

    g apiokl~omo mg eapjo hagpgk}g ropo gul}op qwg o xgxxa xgno }pokxeapjomo kwj

    hojra mg iwgppo haj uplax giax jap}ax g egplmax aw# ko jgcfap mox flr}gxgx# haj a

    elj mg ojl~omgx mg cakio mo}o+

    A qwg `polkx}apj1 Orpaugl}g g rgxqwlxg xa`pg xoco mg iwgppo aw yop paaj+

    O mlegpgko `xlho gk}pg `polkx}apj g wj pgwkla gx} `oxlhojgk}g cliomo

    gvlx}khlo mg wj jgmlomap &aw p`l}pa xg rpgegplpgj,+ Gcg oqwgco rgxxao qwg eo~ a

    jgla mg hojra g hakmw~ o xga ropo wj mgxeghfa omgqwoma+ Ugnojax roxxa o

    roxxa haja ahappg wj `polkx}apj+

    ?+ Ok}gx mo pgwkla pgocl~oma a hakul}g oax gxrghloclx}ox mg homo pgo# gjkjgpa ka jwl}a ipokmg# orgkox a kghgxxpla ropo a }gjo o xgp mg`o}lma+ A

    oxxwk}a mgug xgp gkuloma haj ok}ghgmkhlo &klkiwj iax}o mg lp oa gkhak}pa

    xgj xo`gp a qwg lp eo~gp,+

    0+ O gx}pw}wpo mo xoco mgug raxxwlp wjo cawxo ropo oka}ogx &ma jama qwg }amaxugnoj a qwg gx} gxhpl}a,# qwg elhop o hopia ma jgmlomap+ Oa lklhlop o xgxxa#

    mgug xgp mgxhpl}a porlmojgk}g qwoc a oxxwk}a# }rlhax g a`ng}luax ocj mo

    rpgulxa mg }pjlka &kwkho gxqwgo gxxg c}lja/ Rpgxgkhlgl mlxhwxxgx qwg

    mwpopoj fapox g eapoj kal}g omgk}pa,+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    17/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    8+ Mgug xgp momo cl`gpmomg oax hakxwc}apgx ropo eocopgj o uak}omg xa`pg a }gjoa`ng}a mo pgwkla+ A jgmlomap mgug lkhgk}luop }amax o eocopgj g oka}op ox

    lmlox# rap jolx o`xwpmo qwg ropgo &ociwjox xg jax}poj ugpmomglpox nlox oa

    cakia ma }po`ocfa,+ Orx ociwj }gjra# a qwompa mgugp gx}op hfgla mg }rlhax+

    =+ fapo mg hajgop o xgiwkmo eoxg+ Homo lmlo oka}omo mlxhw}lmo rap }amax#xa`pokma rap elj# ox jolx omgqwomox g uluglx qwg roxxoj gk}a o xgp }po}omox

    haja jlhpa*a`ng}luax+

    O rop}lp max jlhpa*a`ng}luax pgocl~oma a rcokgnojgk}a# haj xwox pgxrgh}luox

    eo~gx g j}amax# xgjrpg haj `oxg kax }px gcgjgk}ax+

    _wok}a }gjra uah ohfo kghgxxpla ropo rcokgnop wjo o}lulmomg1 G qwok}a ropo xwo

    gvghwa1 _wgj jolx hopa aw `opo}a1 _woc mgjokmo jolap hplo}lulmomg g rap qw1

    Rcokgnop wjo o}lulmomg }ljo# gkuacug pgwklgx# cokhfgx# `o}g `ahox g aw}pox

    }ok}ox halxox+ Ociwkx rpaelxxlakolx o mgelkgj haja wjox mox o}lulmomgx rplkhlrolx

    ropo wj rpang}a# aw}pax ka &gxxgx c}ljax }oj`j rgp}gkhgj o oqwgco hcoxxg qwg

    joilhojgk}g hploj rpamw}ax ma komo,+ Jwl}ax ohfoj qwg gxxo eoxg `opo}o# g rap

    lxxa ka ma o mgulmo ljrap}khlo# oelkoc# orgkox wj ipwra mg }hklhax kwjo xoco#

    happg}a1 Ugnojax o mpojo}l~oa>

    Ok}kla g Hopcax pgxacugpoj hacg}op lkeapjogx ropo ouoclop a kugc mg cljrg~o mg wj

    jwklhrla+ Hakugpxopoj rpgulojgk}g haj a xghpg}pla mg cljrg~o g# gjraciomax#

    ulonopoj ka jgxja mlo+ Mgralx mg 6 fapox mg uloigj# rgphg`gj qwg gxqwghgpoj o

    hjgpo ea}aipelho+ ]wma `gj haj`lkopoj mg wxop o ma hgcwcop gj`apo o qwoclmomg

    mox ljoigkx eaxxg lkegplap+ Oa hfgiop oa jwklhrla eapoj rpahwpop ociwj cahoc ropo

    mgxhokxop# ralx o pgwkla xgplo ka aw}pa mlo+ Jox rgphg`gpoj qwg gpo mlo mg egx}o mo

    rompaglpo/ Mgralx mg jwl}o cw}o gkhak}popoj wj fa}gc# jolx a roiojgk}a mgugplo xgp

    gj mlkfglpa+ Ehlc# gpo x lp oa holvo gcg}pklha+ Jox a `okha mg oj`ax gpo rop}lhwcop g

    ka raxxwo rpgxgko+ A ngl}a eal rgmlp mlkfglpa gjrpgx}oma oa xghpg}pla qwg lploj

    gk}pgulx}op &ka hakfghloj jolx klkiwj ko hlmomg,+ Gcgx gx}ouoj }a mgxhakhgp}omax

    mwpok}g o pgwkla &a xghpg}pla ka ropouo mg acfop ropo a pgcila, qwg ka orclhopoj

    }amox ox rgpiwk}ox ma qwgx}lakpla g eapoj gj`apo+ Ox ea}aipoelox ka xgpuloj# ralx

    pg}po}ouoj wj eo}a o}rlha+ Pgxwc}oma1 Mghlmlpoj rap uac}op aw}pa mlo+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    18/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Pgxrakmo o xgiwlk}g rgpiwk}o> Eapoj pgxrgl}omax ax }px rak}ax1 Rcokgnojgk}a

    &xg qwg fawug, rpgulw hlphwkx}khlox o}rlhox1 _woc a hwx}a lkeplkilma oax kaxxax

    rgxqwlxomapgx1 G oa rpang}a1

    Wj `aj rcokgnojgk}a }apko ox ogx ma RGILPX jolx gelhlgk}gx g gelho~gx1

    Mlxhw}o &aw jgcfap# eoo wj `polkx}apj, haj ax mgjolx hakxwc}apgx+ Ugno xg

    fawugpoj ociwkx gppax gj xwo gvghwa+ Gppop fwjoka g ramg xgp wjo ipokmg eak}g

    mg orpgkml~oigj+

    Mgelkljax a a`ng}lua# oiapo rpghlxa mgelklp haja hacg}op ax momax g

    lkeapjogx kghgxxplox ropo o}lkil*ca &o kaxxo jo}plo rpljo,+ Wjo `ao ka}hlo qwg#

    mgralx mo lk}gpkg}# jwl}o halxo elhaw mlxrakugc ropo rgxqwlxo+ G o}wocjgk}g raxxugc

    gkhak}pop rpo}lhojgk}g mg }wma ko pgmg# aw ko rlap mox flr}gxgx# kwjo clupoplo

    gxrghlocl~omo+ Ipokmgx rpaelxxlakolx mo pgo mg lk}gclikhlo oelpjoj qwg o}

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    19/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Ropo rgxqwlxop kgxxg g gj aw}pax xgophfx kghgxxpla mlil}op ox rocoupox

    hfougx# mg rpgegpkhlo kwjo xgqkhlo happg}o# ralx gxxgx jghoklxjax xgiwgj wj

    rompa xgjk}lha g cilha+ Rap gvgjrca# qwgpa rgxqwlxop xa`pg a }gjo &hl}oma

    lkjgpox ug~gx rap wj rpaegxxap ma HGEG]!PK haja gvgjrca mg }}wca mg }po`ocfax

    qwg xwpigj gj hakipgxxax oj`lgk}olx,> O lkecwkhlo ma iocfa xgha ko mlg}o ma

    johoha rpgia+ Haja rpahgmgp1 Lklhlocjgk}g rpghlxa ugplelhop qwolx ox rocoupox

    hfougx# ugnojax> Iocfa xgha# mlg}o g johoha rpgia+

    Haj gxxox rocoupox hfougx raxxugc lmgk}lelhop ?+852 &wj jlc# }pg~gk}ax g

    xgxxgk}o, yg`roigx g op}liax o rop}lp ma Iaaicg+ Jox lxxa jwl}o halxo g lkulo`lcl~o

    kaxxo rgxqwlxo+ Uojax w}lcl~op o ewka oxrox &, ropo eghfop ociwkx }gpjax

    hajrax}ax haja iocfa xgha g johoha rpgia+ Mgxxo eapjo o kauo rgxqwlxo xgp hajax xgiwlk}gx }gpjax> Iocfa xgha# mlg}o g johoha rpgia+ Ropo }apkop o rgxqwlxo jolx

    gvo}o# w}lcl~opgjax ax hakgh}apgx cilhax g &gxxg }gjo xgp o`apmoma ka jmwca 8,+

    Kgxxg hoxa# kaxxo rgxqwlxo xgp Iocfaxgha g mlg}o g johoharpgia+ Ugnojax ax

    pgxwc}omax>

    Orgkox 5 &xglx, pgxwc}omax+ Aw xgno# 2#29' mox argx lklhlolx+ Lxxa pgmw~# g

    jwl}a# a }gjra kghgxxpla rgxqwlxo g# gj hakxgqgk}gjgk}g# jgcfapo o xwo gelhlkhlo

    g o gelhhlo+ Xg eapgj omlhlakomox aw}pox rocoupox hfougx# o rgxqwlxo xgp homo ug~

    jolx pgelkomo o} hfgiop o wj kjgpa po~augc &ka hoxa gw ka oma}oplo aw}pa }gpja

    rapqwg raxxlugcjgk}g a pgxwc}oma xgno 2,+ O rop}lp mo raxxugc mgmw~lp qwg arpa`cgjo ka clmop haj o eoc}o mg lkeapjoa# jox haj a gvhgxxa mgco+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    20/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Rapqwg raxxwlp jwl}o lkeapjoa ramg xgp rpgnwmlhloc oa rpahgxxa mg rgxqwlxo1 _wg

    lkeapjoa pgocjgk}g kghgxxplo1 _wolx ox eapjox mg hacg}*co1

    Haja okoclx}o# mgmlha `ox}ok}g }gjra ma jgw }po`ocfa gj rgxqwlxox ko

    lk}gpkg}# napkolx g aw}pax jglax &haja }gcgeakg g o eojaxo pmla rga,+ Hfgia g

    mgxgkuacugp rpang}ax lk}glpax xgj xolp mo jgxo# jox hcopa# mgua orclhop ociwjox pgipox

    ropo UOCLMOP a qwg gx}aw a`}gkma &o rp}lho# gkuacugkma orgkox ax momax ma RGILPX#

    xgp }po`ocfomo ka Jmwca 8# a jolx ljrap}ok}g ma hwpxa,+

    O lkeapjoa mlxrakugc# aw o`gp}o# mlxrakl`lcl~omo rap ociwj &jox komo

    xwpig rap jilho,+ Klkiwj hfgio o xwo rap}o aegpghgkma lkeapjoa mg ipoo+ Oxrgxxaox mgugj raxxwl oa jgkax ociwj lkhgk}lua &aw gx}jwca,# raxl}lua &xo}lxeoa, aw

    kgio}lua &jgma,+ Cgj`pgj*xg# }amax# xgnoj okljolx# rcok}ox aw rgxxaox# pgxrakmgj o

    gx}jwcax+

    A qwg gx}ljwco ociwj o hplop `caix# }yl}gpx# fajgroigx g mlx}pl`wlp jo}gploc

    rlpo}goma rgco lk}gpkg}1

    Ugnojax ax 7' &hlkha rap hgk}a, pgx}ok}g+ Gxxo o lkeapjoa jolx ljrap}ok}g+

    Ugnojax a gvgjrca>

    Uah uol o wjo cano mg hoppax# hakugpxop haj a ugkmgmap# mgelkg wj jamgca# rpga mg

    hajrpo# rpgx}ogx# hap# ohgxxplax g}h+ Mgralx mg = fapox mg hakugpxo g jwl}o

    rghflkhfo# uah hajrpo wj ow}ajugc+ Wjo `gcg~o+ G mg `plkmg# olkmo iokfo wj}okqwg hfgla/ Uol rpo hoxo# o wkx ?2 dj mo hakhgxxlakplo# mgralx ko hoxo max ojliax

    &jax}pop o kauo oqwlxla/, g pamo jolx wkx 82 dj+ Jox# oa acfop a jophomap mg

    haj`wx}ugc ugplelho qwg n gx}o ko pgxgpuo+ G gk}a# mgralx mg jwl}o rgxqwlxo# uah

    mgxha`pg qwg a hakxwja mg haj`wx}ugc mg wj cl}pa o homo malx dj/

    Gxxo rgqwgko lkeapjoa jwmoplo xgw hakhgl}a gj pgcoa oa jamgca1

    kgxxg hakhgl}a qwg ax `gkml}ax 7' ewkhlakoj+ Orgxop mg xgp

    qwok}l}o}luojgk}g lkxliklelhok}g# xa qwocl}o}luojgk}g# ax jolx ljrap}ok}gx+ Kgxxg

    rak}a uoco o rgko rgxqwlxop xa`pg a rplkhrla mg Ropg}a+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    21/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Kgxxg hwpxa uojax kax mg}gp o rgxqwlxo mo lkeapjoa eghfomo a`}lmo o rop}lp

    mg eak}gx fwjokox &gvlx}gj uplox aw}pox gkuacugkma jglax lchl}ax g haj eap}g clioa

    haj ox hlkhlox hpljlkolx,+ Cgj`pg*xg# ok}gx mg }wma# mgugjax xgp }lhax+

    _wok}a max momax aw lkeapjogx hak}lmo kax rpamw}ax ma RGILPX eapoj pgocjgk}g

    omqwlplmox mg eapjo mlpg}o &eak}gx eghfomox,1 O qwg hwx}a1 _wok}ox mgrgkmgpoj mg

    ewkhlakplax mox rpgegl}wpox1 _wolx eapoj kgiomox g rap qw1

    Mlxhw}o gxxg }gjo haj ax mgjolx hakxwc}apgx g }gk}g hfgiop o ociwjo

    hakhcwxa+

    Ox eak}gx fwjokox xa ox jolx hakeluglx ralx jwl}a ma qwg ljrap}ok}g ka

    gx} gxhpl}a gj cwiop ociwj+ Jox# ocj mg lk}gprpg}op a qwg xg ml~# a hakxwc}ap mgug

    ouoclop haja xgml~+ A hajrap}ojgk}a &aw o rxlhacailo# xg rpgegplpgj, ml~ jwl}a o

    wjo rgxxao `gj }pglkomo+ Ka gvgjrca mo hajrpo ma hoppa xgplo raxxugc ouoclop a

    hajrap}ojgk}a ma ugkmgmap1 Rapqwg gcg ka lkeapjaw ma hakxwja n qwg wj l}gj

    }a ljrap}ok}g1 Gcg }gplo pgocl~oma o ugkmo xg a }lugxxg egl}a1 ]wma mgrgkmg mo

    Gkigkfoplo Xahloc &}gjo porlmojgk}g o`apmoma ka jmwca ok}gplap,+

    Haja o gkigkfoplo xahloc ramg xgp gjrpgiomo ka RGILPX1 Haja rcokgnop g gx}pw}wpop

    wjo gk}pgulx}o1

    Ka xg gkiokg# o hakelo`lclmomg ka cljl}o orgkox o lkeapjoa apocl~omo# jox

    o wj haknwk}a mg ropjg}pax &igx}ax# rap gvgjrca, g hlphwkx}khlox+ ]oj`j

    kghgxxpla hakelpjop ox lkeapjogx# a qwg ramg xgp pgocl~oma haj aw}pox rgxxaox aw

    haj eak}gx mg rgxqwlxox o`gp}ox+

    Orx a`}gp }amax ax momax nwciomax kghgxxplax lklhloma a }po}ojgk}a mo

    lkeapjoa+ Cgj`pg*xg# o horohlmomg mg pohlahkla hajrcgva qwg ax mlegpgkhlo mox

    aw}pox gxrhlgx &oa jgkax o} a jajgk}a,+ Jox# oelkoc# a qwg }po}ojgk}a mg

    lkeapjogx1 A }po}ojgk}a ewkmojgk}oc ropo o okclxg1

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    22/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    A qwg xliklelho }po}op ociwjo halxo1 Rgxqwlxg ka mlhlakpla g ko lk}gpkg}+ Orpaugl}g g

    rgxqwlxg xa`pg }po}ojgk}a mg lkeapjogx+

    Ka xg gxqwgo mox }hklhox mg elc}poigj/ Xwilpa qwg xgno omlhlakomo o

    rgxqwlxo ok}gplap a }gpja cljrg~o wp`oko+ Ugno qwoc a ? clkd qwg oropghg+ Mlok}g

    mlxxa rgpiwk}a> O oqwlxla mg lkeapjogx ramg xgp mlpghlakomo mg eapjop hakxhlgk}g

    aw ka1

    Haja ml}a ok}gplapjgk}g# a rpahgxxa mg }po}ojgk}a g okclxg xgp mg}ocfoma ka

    Jmwca 8+ Rap fapo jolx ljrap}ok}g kax pg}gp oax rplkhrlax `xlhax+

    Mgxhpguo# gj o} 02 clkfox# rapqwg a rpahgxxa mg rcokgnojgk}a# hacg}o g

    }po}ojgk}a mg lkeapjogx mgug xgp lk}gipoma+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    23/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    O okclxg lkgpgk}g oa xgp fwjoka+ Xgjrpg gx}ojax okoclxokma ocia haja# rap

    gvgjrca# gj qwok}ox rpgx}ogx raxxugc hajrpop oqwgcg ljugc4 Xg mgugjaxhacahop a clva rpo eapo oiapo aw mgralx+++ Ramg ropghg xljrcgx# jox a rpahgxxa mg

    okclxg hajrcgva g jolx mgxgkuaculma ka xgp fwjoka+ X kx ramgjax lmgocl~op a

    ew}wpa g }pokxegplp gxxo lmlo ropo kaxxax xgjgcfok}gx+

    A qwg okclxg rpaxrgh}luo1

    A rpahgxxa mg okclxg w}lcl~o# ka jklja# mwox uopluglx g ramg o`ophop o} wj

    kjgpa lkelkl}a mgx}ox+ Hak}wma# kghgxxpla lkeapjop qwokma jgkax uopluglx#

    jgcfap xgp o kaxxo ouocloa+ Rgxqwlxox jax}poj qwg x ramgjax okoclxop o} xg}g

    uopluglx mg wjo ug~# jgxja oxxlj haj pgxwc}omax mwulmaxax+ Ugno a gvgjrca mox

    }px uopluglx o`olva>

    ]ojokfa mox pgox mg mlxraxla kmlhg mg _woclmomg ma O}gppa * L_P ' mg o}gkmljgk}a ma xgpula mg cljrg~o wp`oko+

    Oiapo xwrakfo qwg homo uoplugc x raxxwo ax ox xgiwlk}gx xw`mlulxgx> pgo

    mg mlxraxla Ipokmg aw Rgqwgko4 L_P o`olva aw oc}a g4 ' ma o}gkmljgk}a xwelhlgk}g

    aw lkxwelhlgk}g+ _wok}ox uoplogx ramgpa xwpilp o rop}lp mgxxgx xljrcgx momax1 O

    pgrax}o1 Al}a+ Xg mwulmop# ugno o }o`gco o`olva>

    pgo L_P O}gkmljgk}a

    Ipokmg @olva Xwelhlgk}g

    Ipokmg @olva Lkxwelhlgk}g

    Ipokmg Oc}a Xwelhlgk}g

    Ipokmg Oc}a Lkxwelhlgk}gRgqwgko @olva Xwelhlgk}g

    Rgqwgko @olva Lkxwelhlgk}g

    Rgqwgko Oc}a Xwelhlgk}g

    Rgqwgko Oc}a Lkxwelhlgk}g

    O }o`gco mgxhpl}o ohljo# mgpluomo mo }o`gco mg pgcogx cilhox# orpgxgk}o }amox

    ox xl}wogx raxxuglx+ A RGILPX raxxwl jolx mg 822 &}pg~gk}ax, momax mlegpgk}gx#

    }amax haj ipokmgx uoplogx+ _wok}ox haj`lkogx xa raxxuglx1 Ropo uah }gp wjo

    lmlo# xg hakxlmgpopjax orgkox mwox uoplogx ropo homo hcoxxg# o qwok}lmomg mg

    xl}wogx xgplo a mg kjgpa 0 xgiwlma mg

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    24/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Jox rpljglpa# wj max rplkhrlax mo okclxg qwg hakxlmgpa max jolx mlehglx+

    Gxxg oelpjo qwg>

    G rap qwg gxxo hopoh}gpx}lho }a gxxgkhloc1 xljrcgx# rapqwg }gkmgjax o

    w}lcl~op xgjrpg o pgxrax}o qwg jolx kax hakuj# igpocjgk}g o jolx xljrcgx# a qwg

    ka qwgp ml~gp qwg gx}gno gppomo# jox qwg f wjo `ao raxxl`lclmomg mg gx}op+ Uaw mop

    wj gvgjrca &`oxgoma gj eo}ax pgolx,>

    Wj hakxwc}ap gkhak}paw mwox lkeapjogx hak}poml}plox+ O rpgegl}wpolkeapjouo qwg hacg}aw jolx mg 7+222 }akgcomox mg pgxmwax gj mg}gpjlkoma jx+

    Hak}wma# a o}gppa xokl}pla# qwg rgp}gkhlo o wjo gjrpgxo rop}lhwcop# oelpjouo }gp

    pghg`lma orgkox =+222 }akgcomox ka jgxja rgpama+ A hakxwc}ap ar}aw rgco

    lkeapjoa ma o}gppa# ralx qwgj }gplo jolap lk}gpgxxg qwg o lkeapjoa gx}lug*xg

    happg}o1

    Orgxop mg xgp rcowxugc# a hakxwc}ap gxqwghgw qwg rop}g max pgxmwax hacg}omax

    ramgploj xgp mgxrgnomax gj aw}pax caholx qwg ka a o}gppa+ Aw}pa hakxwc}ap gk}paw

    gj hak}oma haj o rpgegl}wpo g mgxha`plw qwg rop}gx max pgxmwax eapoj pg}lmox ka}pokx`apma ma jwklhrla+ Aw xgno# o pgxrax}o jolx xljrcgx eal o gppomo jox xo}lxeg~ a

    qwgx}lakojgk}a lklhloc g rap lxxa eal hakxlmgpomo haja hgp}o+

    Haja ulx}a# kwkho mgugjax xgcghlakop o rparax}o jolx xljrcgx# jox }gp

    hakxhlkhlo qwg rpghlxa qwgx}lakop g pgecg}lp `ox}ok}g xa`pg a oxxwk}a+

    _wok}ox ug~gx gppojax o rp*nwciop xl}wogx# rgxxaox aw lkeapjogx1

    Mgralx mg ouoclop }amox ox raxxl`lclmomgx &cgj`pg*xg ma `polkx}apj, moma

    lkhla o okclxg rpulo qwg hakxlx}g ko ouocloa mox flr}gxgx+ Kgxxg xgk}lma#

    kghgxxpla pgugp jolx wj hakhgl}a>

    Xgj hp}lho ka f pgecgva g xgj pgecgva ka f hakfghljgk}a+ ]oj`j

    kghgxxpla lkeapjop qwg ax xgpgx fwjokax }gkmgj o ohfop qwg xo`gj jolx ma qwg

    pgocjgk}g xo`gj+ Haja ml~lo a elcxaea x xgl qwg komo xgl &qwok}a jolx gw xgl# jolxugna a qwg eoc}o orpgkmgp,+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    25/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Jox ka `ox}o orgkox xgp hp}lha# gx}op clupg mg rpghakhgl}ax aw xgp gxrghloclx}o

    gj mg}gpjlkomo pgo+ kghgxxpla# ok}gx mg }wma# w}lcl~op mg egppojgk}ox qwg xgnojrp}lhox# gvo}ox g xgiwpox+ Mg }amox ox gvlx}gk}gx# xajgk}g wjo raxxwl gxxox

    qwoclelhoa# eoca mo cilho+ Xajgk}g gco ramg lkmw~lp oa rgkxojgk}a gelho~+

    A qwg cilho1 _wolx ax }lrax g haja gco gjrpgiomo ko o}woclmomg1

    Mlxhw}o haj ax mgjolx hakxwc}apgx haja gxxo egppojgk}o ramg owvlclop ko

    gco`apoa max rpamw}ax ma RGILPX g gj aw}pox o}lulmomgx ma ha}lmloka+ Orpaugl}g

    ropo mlxhw}lp rapqwg f hplokox orgkox gj clvgx haj jolx mg 6 ho}omapgx1 A qwg

    ramgplo cguop o gxxg rompa1

    Ropo kaxxa hwpxa oma}opgjax a xgiwlk}g hakhgl}a mg cilho> Haknwk}a mg pgipox

    g gcgjgk}ax qwg aplgk}oj ko pgxacwa mg wj rpa`cgjo aw ka mgxgkuaculjgk}a mg wj

    pohlahkla+

    Aw}pa hakhgl}a qwg mgug gx}op gj jgk}g qwg wjo okclxg kwkho mgelkl}luo+

    ]oc haja mgxhpl}a ka jmwca ?# o lkeapjoa g a hakfghljgk}a raxxwgj ulmo }lc+ a

    qwg xg hfojo# gj }gpjax }hklhax# mg mgipomoa mo lkeapjoa+

    Haja o lkeapjoa g a hakfghljgk}a jwmoj haj a }gjra1

    Mlxhw}o haj ax mgjolx hakxwc}apgx xg hakelugc w}lcl~op wj joro pamaulpla

    mg 7 okax ropo wjo uloigj mg 622 dj+ G xg gcg raxxwxxg hlkqwgk}o okax1 O

    hakelo`lclmomg xgplo o jgxjo1

    A hakfghljgk}a kwkho gvhgxxlua g mgug xgp hakx}ok}gjgk}g o}wocl~oma+ Ropo

    a RGILPX gcg rpaulma mg malx }lrax mg oj`lgk}gx> A lk}gpka# eapjoma rgca cahoc mg

    }po`ocfa max hakxwc}apgx g4 A gv}gpka# eapjoma rgcax jwklhrlax# rarwcoa#

    gjrpgxox mg hacg}o g }wma qwg ka gx}gno oa ochokhg ljgmlo}a max hakxwc}apgx+ Ox

    hopoh}gpx}lhox rplkhlrolx mgxxgx oj`lgk}gx xa>

    Oj`lgk}g Lk}gpka> Gx}pw}wpoma g mg ehlc a`xgpuoa+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    26/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Oj`lgk}g Gv}gpka> Mlkjlha# ma}oma mg jwl}ox uopluglx g mg mlehlc a`xgpuoaaw jgkxwpoa+

    _wolx ox lkeapjogx ma RGILPX jolx ehglx mg a`}gp1 _wolx ox jolx mlehglx+ Gj qwg

    oj`lgk}g gcox eapoj hacg}omox1

    O lk}gpoa mox lkeapjogx hacg}omox kax oj`lgk}gx pgocl~omo orx pgecgva

    g uoclmoa+ ]oj`j kghgxxpla hakfghgp a hak}gv}a gj qwg ax xgpulax eapoj aw

    gx}a xgkma gvghw}omax+ Ropo lxxa pghappgjax# gj rpljglpa cwiop# o wjo Pgmg mg

    Pgcogx+

    A qwg pgmg mg pgcogx1 Haja gco iopok}g a ecwva mg lkeapjogx ropo ax

    hakxwc}apgx1

    Ox pgmgx xa hopoh}gpl~omox rgco lk}gphakgva mg malx aw jolx gcgjgk}ax+ Xwo

    mgelkla lklhloc pgjg}lo o elax aw hapmox gk}pgcoomox }oc qwoc wjo pgmg mg rgxho+ Haj

    a }gjra gx}o xg }apkaw jolx o`pokigk}g g gkuacugw xlx}gjox jolx hajrcgvax haja

    }pokxrap}gx g gc}plhax+ O}wocjgk}g xg pgegpg o qwocqwgp }lra mg pgcoa# lkhcwlkma ox

    mg }pokxegpkhlo mg lkeapjogx haja ox pgmgx xahlolx# mg hajwklhoa# mg momax g}h+

    Ugno wj gvgjrca mg pgmg mg pgcogx hplomo o rop}lp max momax rpgcljlkopgx eapkghlmax

    rgca RGILPX>

    A qwg a mgxgkfa ramg lkmlhop1 Mlho# ox xg}ox lkmlhoj a qwg gx}ouo

    lkecwgkhlokma a qwg ko ojax}po+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    27/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Ox pgmgx }oj`j xa gcgjgk}ax mlkjlhax g raxxwgj wjo gx}pw}wpo jw}ok}g

    ka }gjra g ka gxroa mg hop}gp w`qwa# aw xgno# xgiwg ox cglx mo lkeapjoa+

    Ocj mo cilho# aw}pox xa ox egppojgk}ox qwg mgugj xgp w}lcl~omox rgca

    okoclx}o+ Xa gcox>

    Gx}o}x}lho Ropo ouocloa ma hajrap}ojgk}a mg momax# mgxulax rompgx#jamox g}h+

    Okclxg mg haknwk}wpo Haj o ouocloa rgplmlho ma hak}gv}a gj qwg arpang}a gx} lkxgplma+

    O gx}o}x}lho mgug xgp orclhomo oax momax g lkeapjogx hacg}oma+ Eo~ rop}g ma

    oj`lgk}g lk}gpka+ O okclxg mg haknwk}wpo# ma oj`lgk}g gv}gpka+

    Wj okoclx}o mgug hajrpggkmgp a hak}gv}a gj qwg xg gkhak}po g }gp o

    horohlmomg mg rpang}op xl}wogx# }ok}a ka roxxoma# qwok}a ka rpgxgk}g g ew}wpa+ Ropo

    lxxa ljrap}ok}g qwg gcg raxxwo ociwjox hopoh}gpx}lhox rgxxaolx haja hwplaxlmomg#

    `aj pgcohlakojgk}a# rpwmkhlo g pohlahkla cilha+ Ociwjox mgxxox hopoh}gpx}lhox

    ramgj xgp omqwlplmox haj gxeapa `gj aplgk}oma+

    Aw}po hopoh}gpx}lho o horohlmomg mg xg hajwklhop# hoxa hak}ppla# haja aokoclx}o }pokxjl}lp xwox ouoclogx oa mghlxap1

    Ropo elc}pop a ipokmg ecwva mg lkeapjogx kghgxxpla pghappgp o egppojgk}ox

    mg hajrw}oa+ Wjo halxo xo`gp qwg gvlx}g `gj jolx mg wj jlcfa mg lk}gpogx

    gk}pg ox lkeapjogx hplomox o rop}lp ma ARILPX+ Gxxg qwok}l}o}lua }apko o okclxg

    lkmlulmwoc lkulugc+ Rapj# ramgjax pghappgp o jghoklxjax mg Mo}ojlkgp# }pomw~lma

    ka }wrlklqwlj haja Jlkgpoa mg momax+ G Haja gco ewkhlako1

    _wokma jlkgpojax# rap gvgjrca# wjo }akgcomo mg }gppo raxxugc gkhak}pop

    rawhox ipojox mg jg}olx rpghlaxax+ O jolap rop}g mo joxxo ka raxxwl qwocqwgp

    xgpugk}lo+ A jgxja ahappg haj ax momax+ Mgk}pa mg wjo ipokmg joxxo mg momax

    raxxugc lmgk}lelhop rompgx xliklelho}luax haja# rap gvgjrca# o gvlx}khlo mg

    gjrpgxox mg hacg}o mg gk}wcfax orgkox akmg gvlx}g rpamwa rgp hor}o mg pgxmwax

    ohljo mg 2#5 qwlcax rap mlo g hacg}o gxrghloc mg pgxmwax faxrl}ocopgx+ Aw# hakeapjg

    mloipojo mg pgmg orpgxgk}oma ok}gplapjgk}g# qwg o jlhpappgila g a }lra mg pgo mg

    mlxraxla ramgj xgp wj `aj lkmlhomap ropo ouoclop o o`pokikhlo mg o}gkmljgk}a

    max xgpulax mg cljrg~o wp`oko+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    28/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Akmg a Mo}ojlkgp w}lcl~oma o}wocjgk}g1

    Hakugpxg haj ax mgjolx hakxwc}apgx> Haja a mo}ojlkgp ramgp hplop kauox

    lkeapjogx ropo a rpang}a1

    O rop}lp mo okclxg rpgcljlkop max momax g lkeapjogx ramgpa xgp hplomox ox

    flr}gxgx ropo okclxg+ Rap jolx hajrcgvo qwg xgno ox uopluglx qwg lk}gpegpgj ko

    flr}gxg cgj`pg qwg>

    ]ama hakfghljgk}a ramg xgp mghajrax}a gj rgqwgkox epogx ropo }po}ojgk}a grax}gplap lk}gipoa+

    Mgxhpguo# gj o} 02 clkfox# haja raxxugc w}lcl~op*xg mg egppojgk}ox mlugpxox

    ropo mgxgkuacugp wjo okclxg mg lkeapjogx arap}wko+

    OCJGLMO# Oc`gp}a Hopcax+ + Pla mg Nokglpa+ Gml}apo Pghapm#0 gmla+ 0229+

    HORPO# Epl}nae+ + Xa Rowca> Hwc}plv# 0220 HOJACGXL NP+# Cwl~+ + Rlpohlho`o+ Orax}lco mg rx*

    ipomwoa Wklugpxlmomg Jg}amlx}o mg Rlpohlho`o+ 0228+

    MGXHOP]GX# Pgk+ + Xa Rowca+ Gml}apo C%RJ+ 0227 GXHACO XWRGPLAP MG IWGPPO &@poxlc,+ > Oxxwk}ax

    gxrghelhax+ Pla mg Nokglpa4 GXI# 022 A ljroh}a ma oc}ojgk}gljrpauugc+ Pla mg Nokglpa+ Gml}apo @gx} Xgccgp+ 0226

    JHLKGPK\# M+_+ > Wj iwlo ropo a rgkxojgk}a gelho~> }pomwa mgEgpkokma Rok}ano+ Pla mg Nokglpa> @gx} Xgccgp# 0225+

    YYE+ > Wjo lk}pamwa x mlkjlhox mo hakgh}lulmomg g mo ow}a*apiokl~oa+ @poxclo# 0228+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    29/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    30/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Hfgiojax rop}g jolx ljrap}ok}g ma hwpxa+ Kgx}o xgp orclhomox ax hakhgl}ax

    orpgxgk}omax kax jmwcax ok}gplapgx g ox egppojgk}ox `xlhox gjrpgiomox ropo

    okclxg mox lkeapjogx+ O rop}lp mg oiapo kax mg}gpgjax cilho+

    O cilho jwl}o ok}lio g xaepgw rawhox jamlelhogx kax c}ljax 8+222 okax+

    Xwo apligj o}pl`wmo oax rgkxomapgx ipgiax# ka}omojgk}g o Oplx}}gcgx# }ok}a qwg o

    cilho hakfghlmo haja cilho oplx}a}clho+ O c}ljo jamlelhoa mo eapjo mg rgkxop

    gj cilho ahappgw o hgpho mg 022 okax g hakxlx}lw ko xw`x}l}wla mg gvrpgxxgx rap

    xj`acax jo}gj}lhax qwg pgrpgxgk}oj xg+++ gk}a# g# aw# ka g ljrclho gj+++

    mgk}pg aw}pox+

    A`xgpugj qwg gxxox gvrpgxxgx xa jwl}a xgjgcfok}gx o qwg w}lcl~ojax kax

    xl}gx mg rgxqwlxo hakeapjg mgxhpl}a ka jmwca malx mgx}g hwpxa+

    Wjo mgelkla ropo cilho > O hlkhlo qwg `wxho o ugpmomg g apmgko a

    rgkxojgk}a+ G akmg ramgjax gkhak}p*co1 Gj }ama a cwiop# mg wj hclrg mg rorgc o}

    hajrw}omapgx qwk}lhax+

    O jo}gj}lho wxo wj }lra mg cilho g ociwkx hakgh}luax `xlhax haja $# *# ; g

    aw}pax+ Ouoclg qwok}ox halxox xa raxxuglx mg pgocl~op xajgk}g haj ox argpogx

    `xlhox+ A jgxja ahappg haj o # qwg }po}o ma hchwca max

    opiwjgk}ax+ Gxxo c}ljo xgp o `oxg ropo kaxxox okclxgx+

    Orpaugl}g g rgxqwlxg xa`pg a }gpja ipleoma ka ropipoea ok}gplap ropo ew}wpo

    mlxhwxxa haj ax mgjolx hakxwc}apgx+

    Gkqwok}a o jo}gj}lho w}lcl~o kjgpax op`lhax &2#?$7# *=5# 6/# v, o cilho

    rparaxlhlakoc w}lcl~o opiwjgk}ax &aw rparaxlgx,+ Kgxxg hak}gv}a# kghgxxpla

    mgelklp gj rpljglpa cwiop a qwg wj opiwjgk}a+

    A opiwjgk}a wjo oelpjoa qwocqwgp# rap gvgjrca> A hw o~wc g f

    rxxopax ka jgw oqwpla+ Ka gvgjrca }gkfa malx opiwjgk}ax mlx}lk}ax+ O ewka ma

    opiwjgk}a hakugkhgp a lk}gpcahw}ap &o qwgj eocojax aw gxhpgugjax,+ _wok}a jolx

    hakxlx}gk}g# jolap o rpa`o`lclmomg qwg xg o}lkno gxxg a`ng}lua+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    31/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    _wok}ox ug~gx mwpok}g a mlo xajax a`pliomax o opiwjgk}op ropo mgegkmgp kaxxax

    rak}ax mg ulx}ox1

    Rap mgelkla x f malx }lrax mg opiwjgk}ax# ax ugpmomglpax g ax eocxax+ Gxxg

    rplkhrla `xlha g ljw}ugc+ Ugnojax ociwkx gvgjrcax>

    o+ HAKOJO a kajg mg wj }lra mg ow}ajugc4`+ @wgkax Olpgx o horl}oc ma @poxlc4h+ O rac}lho mg pgxmwax xclmax ugj pghg`gkma o}gka gxrghloc ma Iaugpka

    Egmgpoc4

    m+ A Hgk}pa Omjlklx}po}lua ma Gx}oma HGO elho gj Ko}oc+A`xgpugj qwg ox rparaxlgx o g ` xa eocxox gkqwok}a ox h g m xa

    ugpmomglpox+ Kgxxg jajgk}a ljrap}ok}g eo~gp mwox a`xgpuogx>

    Wj opiwjgk}a kwkho ramg xgp ugpmomglpa g eocxa oa jgxja }gjra+ Aw aw ka + A HGO gj Ko}oc aw gj aw}po hlmomg+ Mg eapjo ociwjo

    raxxugc qwg gx}gno gj malx caholx oa jgxja }gjra+

    ]amo rparaxla raxxwl }px rop}gx> A a`ng}a &aw xwngl}a,4 a hakgh}lua g4 aqwg xg ml~ ma a`ng}a &rpgmlhoma,+

    O rop}lp mg oiapo xo`gjax qwg gvlx}gj }px gk}lmomgx qwg mgugj xgp

    gx}wmomox ropo o orclhoa ma hchwca rparaxlhlakoc# ugnojax oiapo haja gcox xg

    pgcohlakoj+ Ropo lxxa uojax gx}wmop ociwkx gvgjrcax `xlhax+ Ljoilkg o xgiwlk}g

    mpojo}l~oa>

    Naa~lkfa gx} lkma mg joc o rlap ko gxhaco+ _wokma jwl}a# xwox ka}ox o}lkigj =

    rak}ax+ Xgwx rolx mghlmgj eo~gp wj }po}a+ Xg gcg roxxop rap jmlo cfg mopa wjo

    uloigj ropo o Mlxkg|/

    A`xgpug qwg raxxugc hor}op uplax opiwjgk}ax ko mpojo}l~oa+ Naa~lkfa gx}

    }lpokma ka}ox pwlkx# rpauougcjgk}g pgrg}lp a oka g g}h+ ]oj`j ugjax qwg wjo

    hakmla> Xg gcg roxxop rap jmlo# lp ropo o Mlxkg|+ Oiapo pgxrakmo>

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    32/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Xg Naa~lkfa roxxop rap jmlo# gcg iokfop o ulongj o Mlxkg|1 G Naa~lkfa pgrpauop+ A qwg ohak}ghgp haj gcg1Ox pgxrax}ox xa xljrcgx g ka mglvoj mulmox xa`pg a mgx}lka mg kaxxa

    rgpxakoigj+ Gxxg }lra mg opiwjgk}a ramg xgp pgrpgxgk}oma rgca xj`aca clma

    haja xg+++ gk}a+ A xwngl}a g xwo hakmla &Naa~lkfa roxxop mg oka, ramgj xgp

    pgrpgxgk}omax rap wjo cg}po jlkxhwco# rap gvgjrca# n# g o hakxgqwkhlo &iokfop

    wjo ulongj ropo Mlxkg|, rap wjo cg}po jolxhwco# rap gvgjrca# M+ Ramgjax gk}a

    pgrpgxgk}op }amo o gvrpgxxa rap>

    Xg Naa~lkfa roxxop mg oka gk}a ulonop ropo o Mlxkg|

    aw

    O jolap uok}oigj mg w}lcl~op o pgrpgxgk}oa jo}gj}lho o xljrclelhoa mg }amo

    o xgk}gko gj orgkox mwox cg}pox g wj xj`aca# a qwg ghakajl~o }gjra g eohlcl}o o

    orclhoa mg hchwcax gj }o`gcox ugpmomgx &l}gj o xgp ulx}o jolx omlok}g,+

    Oiapo ljoilkg qwg ocj mo uloigj# ax rolx mg Naa~lkfa cfg rpajg}gpoj aw}parpgxgk}g> wj owjgk}a gj xwo jgxomo jgkxoc+ Kgxxg hoxa# xg Naa~lkfa roxxop#

    iokfop o ulongj o Mlxkg| g wj pghajrgkxo gj gxrhlg+

    Xwrakfo qwg Naa~lkfa roxxaw# gk}a iokfop wjo roxxoigj ropo o Mlxkg| g wj

    owjgk}a ko jgxomo+

    Gk}pg}ok}a# haja }amax `akx `poxlcglpax# ax rolx mg Naa~lkfa }lugpoj mg iox}op

    xgwx ?8 ropo roiop ox hak}ox g pgxacugpoj cfg mop orgkox a owjgk}a mo jgxomo#

    jgxja oxxlj# haj wj uocap `gj o`olva ma gxrgpoma+ _woc xgp o pgoa mg kaxxargpxakoigj1 Ropo gcg ax rolx eapoj eocxax aw ugpmomglpax+

    Ramgjax pgrpgxgk}op o uloigj haj o cg}po M &hakeapjg mgxhpl}a ka l}gj ok}gplap,

    g a owjgk}a mo jgxomo rgco cg}po J+ Oxxlj# o gvrpgxxa xgplo>

    Hak}wma# ramgjax a`xgpuop qwg o gvrpgxxa gx} lkhajrcg}o# ralx ka }gj wj

    hakmlhlakoc+ Kgxxg hoxa# o hakmla xgplo gcg roxxop mg oka+ Kgxxg hoxa o gvrpgxxa

    hajrcg}o xgplo>

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    33/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Xg Naa~lkfa roxxop mg oka iokfop wjo ulongj o Mlxkg| g wjo owjgk}a ko Jgxomo

    Aw

    Haja ko jo}gj}lho# ramgjax hacahop ox gvrpgxxgx gk}pg ropk}gxgx ropo

    eohlcl}op xwo hajrpggkxa+ Ugplelqwg qwg o rpajgxxo max rolx x xgp ugpmomglpo xg a

    Naa~lkfa iokfop ox mwox halxox+

    Oiapo uojax xwrap qwg oa lkux mg rpajg}gp ox mwox halxox &o ulongj g o jgxomo,

    ax rolx mg Naa~lkfa mlxxgxxgj qwg xg gcg roxxoxxg mg oka lplo iokfop o ulongj o

    Mlxkg| aw wj owjgk}a ko jgxomo+ Ugno qwg kgxxg hoxa gcg elhop egcl~ xg orgkox wjo

    mox rpajgxxox eap hwjrplmo+ Xg ox mwox a eapgj# xwo egclhlmomg xgp jolap olkmo+ A

    hakgh}lua aw kax m ara+ Kgxxg hoxa o gvrpgxxa hajrcg}o xgplo>

    Xg Naa~lkfa roxxop mg oka iokfop wjo ulongj o Mlxkg| aw wj owjgk}a ko Jgxomo

    Aw

    Orgkox wjo rgqwgko jwmoko ka gkwkhloma ramg jwmop }ama a xgk}lma mo epoxg+

    Gxxgx xa ax }px hakgh}luax `xlhax+ Ocj mgx}gx gvlx}gj aw}pax haja xg g xajgk}g

    xg+++ gk}a g aw+++ aw qwg xgpa }po`ocfomax oa cakia max gvgjrcax mgxxg jmwca+

    Aw}pa rak}a qwg eo~ rop}g ma opiwjgk}a a hakmlhlakok}g ka aw mg kgioa#

    pgrpgxgk}oma rap wj { ok}gx mo cg}po mg pgrpgxgk}o a xwngl}a aw a rpgmlhoma+

    Naa~lkfa raxxwl o gvrgh}o}luo mg iokfop a qwg cfg rpajg}gpoj xg gcg roxxop n#

    rapj xg lxxa ka ahappgp {n &c*xg Naa~lkfa ka roxxaw mg oka, gcg ramgp }lpop a

    houoclkfa mo hfwuo+

    ]amo opiwjgk}oa# xlx}gjo aw rpahgxxax# rap jolx hajrcgvax qwg xgno# ramgj xgp

    mghajrax}ax gj rgqwgkox rparaxlgx ropo rax}gplap lk}gipoa+ Gxxo `oxg mg

    }amox ox rgxqwlxox o}wolx+ Gxxo jg}amacailo eal orpgxgk}omo o jolx mg malx xhwcaxrap Mgxhop}g ka clupa A j}ama+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    34/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Ox }o`gcox ugpmomgx xa egppojgk}ox qwg owvlcloj ko apiokl~oa max opiwjgk}ax

    g ka hchwca mox lk}gpogx+ Homo hakgh}lua# haja mgxhpl}a kax l}gkx ok}gplapgx#

    raxxwgj pgcogx klhox qwg ramgj xgp wklmox ropo okclxg mg opiwjgk}ax

    hajrcgvax+ N gk}gkmgjax qwg ax hakgh}luax pgrpgxgk}oj mlegpgk}gx ewkgx

    &oc}gpko}luox# oml}luox# hakmlhlakolx g}h+,+ Oiapo ugpgjax haja xa mgelklmox xwox

    lk}gpogx+

    Haja mg xg xwrap# o kgioa hak}poplo qwocqwgp lkeapjoa+ O kgioa mo

    epoxg A jwklhrla mg Ko}oc raxxwl wj o}gppa xokl}pla &K, A jwklhrla mg Ko}oc ka

    raxxwl wj o}gppa xokl}pla &{K,+ A pgxwc}oma mo gqwoa &ugpmomglpa aw eocxa,

    lkugp}lma+ Ugno o }o`gco>

    K Ugpmomglpa

    {K Eocxa

    O kgioa xgp gjrpgiomo gj opiwjgk}ax gvhcwxluax aw haja cljl}omap

    hakeapjg ax gvgjrcax o xgpgj orpgxgk}omax ka mghappgp mgxxo orax}lco+

    O haknwka raxxwl wj uocap omlhlakoc+ Cgj`pg*xg mg hoxa ma Naa~lkfa+ Gco x

    ugpmomglpo xg }amax ax opiwjgk}ax a eapgj+

    Xg oelpjopjax# rap gvgjrca# qwg ociwkx max jwklhrlax ma PK raxxwgj

    ha`poko mg }ovo mg clva &], g qwg }amax gx}gx ha`poj ax uocapgx oax jwkhlrgx rap

    jgla mg }ovox ka LR]W &L, raxxugc hakhcwlp qwg ox mwox hakmlgx mgugj xgp

    ugpmomglpox ropo qwg a opiwjgk}a oxxlj a xgno+ Kgxxg hoxa# }oj`j ramgjax xwrap

    qwg qwocqwgp hoxa qwg ka xlio gxxo hakeliwpoa hacaho a opiwjgk}a o`olva+

    Ugnojax o }o`gco ugpmomg>

    Ugpmomglpa g Ugpmomglpa Ugpmomglpa

    Ugpmomglpa g Eocxa Eocxa

    Eocxa g Ugpmomglpa EocxaEocxa g Eocxa Eocxa

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    35/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    A`xgpug qwg homo opiwjgk}a raxxwl wjo hakmla ugpmomglpo aw eocxo g qwg o

    ugpmomg x ahappgp xg gx}lugp oj`ax+

    O haknwka raxxwl wj uocap mg oc}gpkkhlo+ Lkeapjo qwg kghgxxpla qwg

    orgkox wj max pgqwlxl}ax xgno o}gkmlma ropo xg hfgiop ugpmomg+

    _wokma oelpja# rap gvgjrca# qwg o hacg}o mg clva gvlx}g orgkox xg eap

    pgocl~omo mg eapjo mlpg}o &m, aw lkmlpg}o &l, raxxa hakhcwlp qwg o oelpjoa xajgk}g

    xgp eocxo xg o hacg}o ka gvlx}lp ka jwklhrla+ Ugno o }o`gco>

    Ugpmomglpa aw Ugpmomglpa Ugpmomglpa

    Ugpmomglpa aw Eocxa Ugpmomglpa

    Eocxa aw Ugpmomglpa Ugpmomglpa

    Eocxa aw Eocxa Eocxa

    O mlxnwka xgjrpg kax pgjg}g o ara+

    Gk}pg}ok}a# gvlx}g aw}pa }lra mg mlxnwka# o hfojomo mlxnwka gvhcwxluo &aw+++

    aw,+ Gxxo ugpmomglpo xg orgkox wj max hoxax }oj`j a eap+ A gvgjrca mlxxa a

    opiwjgk}a aw ax xgpulax mg hacg}o xa roiax rap jgla mg `acg}ax &`, aw ax xgpulax

    xa ipo}wl}ax &i,+ Ugno }o`gco>

    Ugpmomglpa aw+++ aw Ugpmomglpa Eocxa

    Ugpmomglpa aw+++ aw Eocxa UgpmomglpaEocxa aw+++ aw Ugpmomglpa Ugpmomglpa

    Eocxa aw+++ aw Eocxa Eocxa

    O hakmlhlakoc lkmlho mg mgug fougp wj ja}lua ropo qwg mg}gpjlkomo halxo#

    oa aw xl}woa ahappo+ Oelpja# rap gvgjrca# qwg wj o}gppa xokl}pla gx}op pgiwcop&p, xg gx}lugp cgiocl~oma &o,+ Ugno o }o`gco>

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    36/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Ugpmomglpa Xg+++ gk}a Ugpmomglpa Ugpmomglpa

    Ugpmomglpa Xg+++ gk}a Eocxa Eocxa

    Eocxa Xg+++ gk}a Ugpmomglpa Ugpmomglpa

    Eocxa Xg+++ gk}a Eocxa Ugpmomglpa

    O lk}gprpg}oa mgx}o }o`gco rpghlxo mg wjo rawha jolx mg gxeapa+ A rpljglpa

    opiwjgk}a hfojoma mg hakmlhlakoc# g a xgiwkma mg ljrclhoa+ A`xgpug a qwg ml~

    homo clkfo ko xgqkhlo mo }o`gco ohljo>

    ?+

    Xg eap ugpmomg qwg a o}gppa gx} pgiwcop gk}a# ugpmomg qwg gcg gx}cgiocl~oma &orgxop mg ropghgp `ula# gxxo oelpjoa raxxwl ociwjox

    ljrclhogx qwg ramgpa xgp ulxwocl~omox gj opiwjgk}ax jolx hajrcgvax,4

    0+ Xg eap ugpmomg qwg a o}gppa gx} pgiwcop# jox qwg a jgxja ka gx}cgiocl~oma# gk}a hakhcwa qwg gcg ka gx} cgiocl~oma &ramgj }gp jg moma

    wjo lkeapjoa gppomo+++,4

    8+ Xg eap eocxa qwg a o}gppa gx} pgiwcop# jox ugpmomg qwg gcg gx}ocgiocl~oma# mgua hakhcwlp qwg o eak}g mg xwo cgiocl~oa eal aw}po &gxxg

    rplkhrla jwl}a ljrap}ok}g# ralx xg o ljrclhoa ugpmomglpo mgug }gp

    nwcioma mg eapjo gppomo jlkfo hakmlhlakoc# aw mg mgugj gvlx}lp aw}pox qwg

    ka lmgk}lelqwgl aplilkocjgk}g,+ G rap c}lja4

    =+ Xg eap eocxa qwg a o}gppa gx} pgiwcop# jox }oj`j eocxa qwg gx}gnopgiwcopl~oma# }gkfa hgp}g~o qwg a opiwjgk}a ugpmomglpa &kgxxg hoxa#

    qwg a gjrpggkmljgk}a ka ramg xgp pgiwcop,+

    Orgxop mg ropghgp hajrclhoma# a wxa }apko ox pgcogx hakmlhlakolx xljrcgx o

    rak}a mg xgpgj hakx}ok}gjgk}g gjrpgiomox gj hakugpxox ma mlo o mlo+

    O `lkhakmlhlakoc xgjgcfok}g oa ok}gplap# jox kgxxg hoxa hpgla }gp hgp}g~o ma

    qwg gx}aw oelpjokma+

    Gco x xgp ugpmomglpo xg oj`ax ax opiwjgk}ax }lugpgj a jgxja uocap+ Rap

    gvgjrca# xg wjo rarwcoa raxxwl wjo ipokmg pgkmo rgp hor}o &p, gcg }gp wjo

    ipokmg rpamwa mg pgxmwax rgp hor}o &r,+ Ugno o }o`gco>

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    37/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    UgpmomglpaXg# g xajgk}g

    xg+++ gk}aUgpmomglpa Ugpmomglpa

    UgpmomglpaXg# g xajgk}g

    xg+++ gk}aEocxa Eocxa

    EocxaXg# g xajgk}g

    xg+++ gk}aUgpmomglpa Eocxa

    EocxaXg# g xajgk}g

    xg+++ gk}aEocxa Ugpmomglpa

    Ugnojax oiapo o lk}gprpg}oa mo }o`gco ugpmomg ko jgxjo xgqkhlo mox clkfox>

    ?+ Xg eap ugpmomg qwg o rarwcoa raxxwl wjo ipokmg pgkmo rgp hor}o g qwgrpamw~ hakxlmgpugc qwok}lmomg mg pgxmwax rgp hor}o gk}a ugpmomg qwg

    gcg raxxwl wjo ipokmg pgkmo rgp hor}o+

    0+ Xg eap ugpmomg qwg o rarwcoa raxxwl wjo ipokmg pgkmo rgp hor}o g jox eocxa qwg rpamw~ hakxlmgpugc qwok}lmomg mg pgxmwax rgp hor}o gk}a

    eocxa qwg gcg raxxwl wjo ipokmg pgkmo rgp hor}o &gxxg }lra mg pgxwc}oma jwl}a gjrpgioma ropo uoclmop pgxwc}omax mg okclxgx g ka mgug xgp

    xw`gx}ljoma,4

    8+ Xg eap eocxa qwg o rarwcoa raxxwl wjo ipokmg pgkmo rgp hor}o g jox ugpmomglpa qwg rpamw~ hakxlmgpugc qwok}lmomg mg pgxmwax rgp hor}o gk}a

    eocxa qwg gcg raxxwl wjo ipokmg pgkmo rgp hor}o &jgxja hoxa mo

    gvrclhoa ok}gplap# kgxxg hoxa raxxa }gp ouocloma ax momax mg eapjo

    gppkgo,+ G elkocjgk}g4

    =+ Xg eap eocxa qwg o rarwcoa raxxwl wjo ipokmg pgkmo rgp hor}o g eocxa qwgrpamw~ hakxlmgpugc qwok}lmomg mg pgxmwax rgp hor}o gk}a ugpmomg gco

    ka raxxwl wjo ipokmg pgkmo rgp hor}o &a opiwjgk}a ugpmomglpa wjo ug~

    qwg a jgxja eal rpauoma,+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    38/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    O} a jajgk}a eapoj orpgxgk}omax gvgjrcax haj orgkox ociwjox uopluglx

    ropo okclxg# hak}wma# eo}a qwg uopluglx lkhcwmox ka RGILPX xa o`gp}ox g raxxwgj

    lkecwkhlo mg uplox aw}pox+ Gj kaxxa hoxa# wj mo}ojlkgp &ugp jmwca 0, eal orclhoma

    ka `okma mg momax g kax eapkghgw# rap gvgjrca# o xgiwlk}g pgcoa>

    X f rgxoigj mg pgxmwax xclmax pghlhcomax &r, gj jwklhrla qwg raxxwgj

    hakhgxxa mg xgpulax mg cljrg~o &h, g hacg}o xgcg}luo &x, aw gj jwklhrlax qwg ka

    raxxwgj hakhgxxa max xgpulax &{h, jox raxxwgj wklmomgx mg }ploigj &},+

    Kgxxg hoxa a opiwjgk}a a xgiwlk}g> Xg r gk}a h g x aw }

    Xw`x}l}wlkma ax hakgh}luax rgcax xgwx pgxrgh}luax xj`acax a`}gjax o xgiwlk}g

    gqwoa> r&h g x, aw }+ Kgxxg eapjo}a ramgjax orclh*ca ko }o`gco ugpmomg+

    Ko }o`gco rpgxgk}g ko rpvljo rilko# ox cg}pox U gqwluocgj o uocap ugpmomglpa#

    E oa eocxa+ Ax opiwjgk}ax ramgj raxxwl gxxgx uocapgx# ax jgxja ropo ax hakgh}luax+

    O }o`gco hakx}pwmo mg jama o raxxwlp }amox ox haj`lkogx raxxuglx+ Ropo

    hochwcop o qwok}lmomg mg clkfox gcguojax o qwok}lmomg mg pgxwc}omax raxxuglx ropohomo uoplugc &u aw e# gk}a 0, rgco qwok}lmomg mox uopluglx+ Kgxxg hoxa }gjax 0

    pgxwc}omax g = uopluglx &r# h# x g },+ Oxxlj> 0=: ?5 clkfox+

    Pgxacugjax rpljglpa qwg gx} gk}pg ropk}gxgx }oc qwoc o jo}gj}lho# kgxxg

    hoxa a hakgh}lua 0+ A hakgh}lua gqwluocg haknwka mo gvlx}khlo mg hakhgxxa max

    xgpulax mg cljrg~o haj o gvlx}khlo mg hacg}o xgcg}luo+ Ax pgxwc}omax ramg xgp

    ulx}ax ko hacwko hakgh}lua 0+ Ox pgipox xgiwgj haja gvrclhomox kax l}gkx ok}gplapgx+

    Ax pgxwc}omax ma hakgh}lua 0 xgpa w}lcl~omax gj haknwk}a haj a opiwjgk}a

    = &gvlx}g wklmomg mg }ploigj,+ W}lcl~opgjax ox pgipox mo }o`gco ugpmomg mox mlxnwkgx+

    Ax pgxwc}omax xa gxhpl}ax ko hacwko ma hakgh}lua 8+

    Rap elj# a pgxwc}oma ma hakgh}lua 8 xgp gjrpgioma oa opiwjgk}a ? ropo

    ouoclop a pgxwc}oma elkoc mo gqwoa+ Orclhoj*xg ox pgipox mg hakmlhlakoc+ A pgxwc}oma

    gxhpl}a ko hacwko ma hakgh}lua ?+

    A`xgpug ax pgxwc}omax mo }o`gco ugpmomg ko rpvljo rilko+

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    39/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Opiwjgk}a ?

    Hakgh}lua ?

    8 roxxaH8 g O? Opiwjgk}a 0

    Hakgh}lua 0

    ? roxxaO0 g O8 Opiwjgk}a 8

    Hakgh}lua 8

    0 roxxaH0 g O= Opiwjgk}a =

    r &h g x, aw }

    U U U U U U U

    U U U U U U E

    U U U E E U U

    U E U E E E E

    U U E E U U U

    U E E E U E E

    U U E E E U U

    U E E E E E EE U U U U U U

    E U U U U U E

    E U U E E U U

    E U U E E E E

    E U E E U U U

    E U E E U E E

    E U E E E U U

    E U E E E E E

    Hakeapjg mgjakx}poma# orgkox kax xgiwlk}gx hoxax a opiwjgk}a eocxa>

    Akmg gvlx}g hakhgxxa max xgpulax g ka f hacg}o xgcg}luo# aw ka fwklmomgx mg }ploigj4

    Akmg ka gvlx}g hakhgxxa max xgpulax g f hacg}o xgcg}luo# aw ka fwklmomgx mg }ploigj g4

    Akmg ka gvlx}g hakhgxxa max xgpulax g ka gvlx}g hacg}o xgcg}luo# aw akmgka f wklmomgx mg }ploigj+

    Lkegcl~jgk}g# ox }px xl}wogx xa ox qwg jolx ahappgj ka Gx}oma+

    raxxugc jamgcop qwocqwgp xl}woa o}poux mo cilho g mox }o`gcox ugpmomgx1

    Ka kghgxxpla xg gxrok}op# orgxop mg ropghgp jwl}a mlxrgkmlaxa# o }o`gco

    ugpmomg x mgug xgp gjrpgiomo gj hoxax gj qwg ka raxxwjax kgkfwjo lkeapjoa

    &haja ka mgxgkuaculjgk}a mg flr}gxgx rpljplox# rap gvgjrca,+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    40/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Haj o orclhoa mg wj xlx}gjo mo}ojlkgp g raxxugc a`}gp o }o`gco orgkox haj ox

    xl}wogx gkhak}pomox kax momax# a qwg pgmw~ &g jwl}a/, a }po`ocfa o xgp mgxgkuaculma+

    Ugnojax o jgxjo }o`gco ma gvgjrca ok}gplap# mgx}o ug~ hplomo rap wj max xae}yopgx

    gjrpgiomax ka gx}wma>

    Ugpmomglpa Ugpmomglpa Gj ?22' Gj 2'

    Ugpmomglpa Eocxa Gj 2' Gj ?22'

    Eocxa Ugpmomglpa Gj 0

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    41/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Mlxxgp}g xa`pg haja o cilho g a mo}ojlkgp ramgj xgp w}lcl~omax ropo

    mgxgkuacugp okclxgx mg lkeapjogx prlmox g xgiwpox &jvlja mg 02 clkfox,+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    42/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Haja gvrax}a# o cilho mgug xgp gjrpgiomo ropo owvlclop ko uoclmoa mg

    flr}gxgx g ropo mgxgkuacugp rpamw}ax lkeapjohlakolx omgqwomax ox kghgxxlmomgx

    gx}po}ilhox ma rpang}a+

    Rgphg`gjax# ka mlo*o*mlo# qwg }wma qwg pgocl~oma# eo`plhoma aw mgxhop}oma

    raxxwl ociwj rompa aw rpahgxxa qwg ramg xgp lmgk}lelhoma haj a wxa mox

    egppojgk}ox orparplomox+

    G ropo qwg xgpug wj rompa1 haj `oxg kax rompgx qwg lmgk}lelhojax ox

    }gkmkhlox+ A`xgpug a ipelha o`olva mgxgkuaculma o rop}lp ma `okha mg momax ma

    RGILPX>

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    43/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Gcg pgrpgxgk}o mlugpxox uopluglx+ Ugno qwg }amox gx}a lk}gpcliomox rap wj

    haknwk}a mg clkfox+ O pgila# rap gvgjrca# gx} cliomo rap wjo rgqwgko clkfo o

    rpamwa rgp hor}o mg pgxmwax xclmax wp`okax+ Fo`l}ok}gx ma jwklhrla o fo`l}ok}gx

    o}gkmlmax rgca xlx}gjo mg cljrg~o+ G oxxlj xwhgxxluojgk}g+

    A`xgpug qwg ox qwo}pa uopluglx nwk}oj*xg jolx o epgk}g &hpw~ojgk}a mg clkfox,

    eapjokma ipwrax qwg hak}j homo ug~ jolx uopluglx xgjgcfok}gx+ Rap elj# }amax xg

    oipwroj gj malx ipokmgx ipwrax+

    A ipelha gj qwgx}a wj max jamgcax hplomax rap xlx}gjox mo}ojlkgp+

    Hakfghlma haja ipelha mg hcwx}gp# gx}g lkmlho qwa rpvlja wjo uoplugc gx} mg

    aw}po+ Oxxlj# raxxugc lmgk}lelhop mg eapjo ulxwoc xg f rompgx xgjgcfok}gx+ Ka

    gk}ok}a# ka xo`gjax qwolx+++

    Ropo xacwhlakop o qwgx}a gjrpgiojax aw}pax }lrax mg ipelhax# haja mg

    clkfox# mg happgcoa g}h+ Ka gvgjrca o`olva orpgxgk}oma a }lra mg pgcoa egl}a rap

    clkfox>

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    44/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    ]px uopluglx g xgwx pgxrgh}luax uocapgx ramgj xgp ugplelhomax ka ipelha+

    A`xgpug qwg gx}ojax ouoclokma ox uopluglx> wxa mg ughwcax gvhcwxluax ropo hacg}o mg

    pgxmwax mg xomg4 a mgx}lka elkoc mgx}gx pgxmwax4 g xg gx}a xa gkulomax aw ka

    ropo aw}pax jwklhrlax+ Homo clkfo ma ipelha &gj hlk~o, gqwluocg o wjo ojax}po#

    kgxxg hoxa# o wj jwklhrla+ O ulxwocl~oa xljrcgx g rgpjl}g lkegpkhlox

    qwok}l}o}luox g qwocl}o}luox+

    Ramgjax oelpjop# rap gvgjrca# qwg qwoxg }amax ax jwklhrlax qwg ka

    raxxwgj hacg}apgx gvhcwxluax ropo pgxmwax mg xomg mlxrgj ax pgxmwax gj clvgx

    cahocl~omax gj xgwx cljl}gx omjlklx}po}luax+

    ]gk}g ougpliwop }amox ox pgcogx rpgxgk}gx ka ipelha mo rilko ok}gplap+ Mlxhw}o haj

    ax mgjolx hakxwc}apgx g a`xgpuo qwolx hakhcwxgx xa a`}lmox+ Ouoclg xg ax rompgx

    lmgk}lelhomax ramgj xgp }glx oa rpang}a+

    Ox uopluglx }oj`j ramgj xgp orclhomox gj jorox rap jgla ma Xlx}gjo mg

    Lkeapjogx Igaipelhox ma rpang}a# a qwg mgug igpop lkeapjogx hajrcgjgk}opgx o

    gx}ox+

    Haja gvrax}a# o cilho mgug xgp gjrpgiomo gj haknwk}a haj aw}pox

    egppojgk}ox ropo owvlclop ko lmgk}lelhoa g uoclmoa mox lkeapjogx+ O `oxg mg xgw

    wxa o pgcoa gk}pg ox uopluglx

    Ka `okha mg momax ma RGILPX gvlx}gj jolx mg 822 &}pg~gk}ox, uopluglx# haj

    wjo jmlo mg 0#7 xl}wogx rap uopluglx+ Xg exxgjax hplop wjo }o`gco ugpmomg ropo

    o`ophop }amox ox raxxl`lclmomgx# hfgiopojax o wj uocap mg 0#7822 haj`lkogx

    raxxuglx# wj kjgpa jwl}a ipokmg+ Rapj# o jlkgpoa jax}paw qwg o qwok}lmomg mguopluglx haj rompgx mg 087# wj kjgpa lkelkl}ojgk}g jgkap qwg a aplilkoc &a

    mloipojo hak}gkma ax ipoeax rompgx mgxxox pgcogx ramg xgp ulxwocl~oma ko rpvljo

    rilko,+

    Hak}wma# olkmo f jwl}o lkeapjoa o xgp okoclxomo+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    45/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    46/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Xg xljrclelhopjax olkmo jolx a pgelkojgk}a ma `okha mg momax# raxxugc

    lmgk}lelhop orgkox }px ipokmgx rompgx ropo }ama a PK# eapjomax rap>

    Jwklhrlax rgqwgkax# haj `olvo rpamwa rgp hor}o# jokgna lppgiwcopmg pgxmwax mg xomg# mlxraxla mg pgxmwax gj clvgx rpvljax oax

    xgwx khcgax wp`okax g haj xplox cljl}ogx }hklha*elkokhglpox+ O

    gvghwa max xlx}gjox mg cljrg~o mlpg}o4

    Jwklhrlax lk}gpjgmlplax haj rpamwa rgp hor}o uoplugc# mgx}lkoamg pgxmwax gj clvgx rpvljax oax khcgax wp`okax haj ho}omapgx g

    raxxlugcjgk}g jgkapgx mg lmomg kax clvgx+ Xgpulax mg cljrg~o wp`oko

    xa }gphglpl~omax aw xgjl }gphglpl~oma g4

    Jwklhrlax ipokmgx# haj gvrpgxxluo rpamwa rgp hor}o mg pgxmwax#jokgna }gphglpl~oma g omgqwoma mg pgxmwax mg xomg haj mlxraxla

    gj o}gppax aw qwokma ka# gj clvgx cakig max khcgax wp`okax+

    Mg}gk}apgx mg rpaipojox mg hacg}o xgcg}luo g mg gx}ogx mg }ploigj g

    mg ojrco lkepo*gx}pw}wpo }hklho g omjlklx}po}luo+ Xgwx xlx}gjox mg

    cljrg~o xa hajrcg}ojgk}g }gphglpl~omax aw argpoa rap hakhgxxa+

    Kax hoxa elho gulmgk}g qwg mlugpxax }lrax mg okclxgx ramgj xgp mgxgkuaculmaxg qwg o xgcga mgrgkmg mg malx eo}apgx ewkmojgk}olx> ]gjra mlxrakugc g4

    Ljrap}khlo mo lkeapjoa+ Gxxg hakfghljgk}a kax cguo o wjo pgipo>

    A rpahgxxa mg okclxg mg lkeapjogx mgug rcokgnoma mg ohapma haj a rplkhrla mg

    arap}wklmomg+

    Xg }ama a xlx}gjo gx}lugp lk}gipoma g a okoclx}o eojlclopl~oma haj axrpahgmljgk}ax mg okclxg xgp raxxugc okoclxop>

    A`ng}luokma lmgk}lelhop }gkmkhlox grop}lhwcoplmomgx+ ]oc okclxg }oj`j xgp o`apmomo ka rpvlja jmwca# ropo a

    mgxgkuaculjgk}a mg hgkplax rpaxrgh}luax+

    Haj o lmgk}lelhoa mg xl}wogxokapjolx g cahocl~omox+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    47/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    A pgxwc}oma mox okclxgx# ax rpamw}ax lkeapjohlakolx# mgugj xgp mlxxgjlkomax ko

    jolap `pgulmomg raxxugc xa` rgko mg xgpgj mgipomomox+

    A qwg mgipomoa mg lkeapjogx1

    Mg komo omlok}o okoclxop g igpop lkeapjogx xg gx}a ka eapgj mlxxgjlkomox

    o }gjra g ox rgxxaox hgp}ox+ Rap lxxa uojax mlx}pl`wlp ax wxwplax mg lkeapjogx gj>

    Haapmgkoa ma rpang}a4 Hakxwc}apgx4 Rgxqwlxomapgx4 R`clha gj igpocOx ho}giaplox xa flgpopqwl~omox g mgugj raxxwlp ohgxxa mlegpgkhloma o

    lkeapjogx+ Lxxa ahappg rapqwg ax uo~ojgk}ax mg ociwjox lkeapjogx ramgj hplop

    xl}wogx lkmgxgnuglx+

    Kwj gvgjrca flra}}lha# ugplelhoma qwg a uocap mo }akgcomo hacg}o gj caholx

    akmg o hacg}o mg pgxmwax raxxwl o}gppa jolap qwg gj caholx akmg gvlx}oj clvgx+

    Gxxo oelpjoa ramg igpop mlegpgk}gx lk}gprpg}ogx+ Rap lxxa# ho`g oa haapmgkomap

    ouoclop o xwo ugpohlmomg ropo# x gk}a# mghlmlp xg gx}o mgug aw ka xgp gk}pgiwg oax

    mgjolx kuglx+ Oxxlj# mgugjax kax o}gk}op o jolx wjo pgipo>

    O mlxxgjlkoa mgug xgjrpg xgp pgocl~omo haj `pgulmomg g mg rpgegpkhlo mgeapjo gxhpl}o rap jgla mg g*jolc# aehla aw jorox g ipelhax ropo pgilx}pa+ Ocj mg

    rpgxgpuop o lkeapjoa# a j}ama hplo wj `okha mg lkeapjogx ropo ew}wpox

    hakxwc}ox+

    Aw}pa eo}ap gj hakxlmgpoa o raxxugc xw`x}l}wla ma okoclx}o aw max

    hakxwc}apgx+ A pgilx}pa gk}a xg }apko ljrap}ok}g ropo o hfgiomo mg wjo kauo rgxxao

    o ewka aw ropo xw`xlmlop kauax rpang}ax+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    48/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    Mlxxgp}g# gj ka jvlja mg 02 clkfox# rapqwg raxxwlp jwl}ax momax ka

    xliklelho kghgxxoplojgk}g raxxwlp jwl}o lkeapjoa+

    HARL# Lpulki+ + Xa Rowca+ Gml}apo Jgx}pg Naw+ ? a xgipgma mo gx}po}ilo+ ]pomwa mg

    Joplko Ojgplhoka+ Xa Rowca> Epokhlx# 0227

    RCO]]# Yoxflki}ak+ + Pla mg Nokglpa#? ]gjra @poxlcglpa# 022=

    PGXGKMG# Mgklx Ochlmgx#+ Xa Rowca> O}cox# 0220+

    XOK]AX# Jopha Ok}kla+ + 0226# @poxclo+ Orax}lco mgrx*ipomwoa Eohwcmomg Iojo Elcfa+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    49/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    50/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    O} a jajgk}a gx}wmojax haja raxxugc }pokxeapjop momax aw lkeapjogx

    gj hakfghljgk}a gx}po}ilha# aw xgno# }lc g omgqwoma o a rpahgxxa mghlxpla+ O rop}lpmg oiapo uojax gx}wmop gxxg rpahgxxa mgug ahappgp mg eapjo o jovljl~op ax

    pgxwc}omax ma RGILPX!PK aw# oa jgkax# hplop wjo rgpxrgh}luo ma happg}g gjrpgia

    mgx}gx+

    Uah ohapmo g xg mlplig o XGJOPF+ Ka hojlkfa awug ka pmla qwg o ougklmo Gki+

    Pa`gp}a Epglpo gx}op hajrcg}ojgk}g lk}gpml}omo mwpok}g }ama a mlo+ _woc o xwo oa1

    Xgp kghgxxpla jwmop xgw hojlkfa fo`l}woc1 Xg xlj# qwoc xgp a kaua g rap qw1

    Haj hgp}g~o a hgkpla ohljo howxaw ociwj }lra mg pgecgva+ Mg}gpjlkoma

    hakxwc}ap }gug wjo pgxrax}o# aw}pa ar}aw rap aw}po xacwa &qwg ramg lkhcwlp }po`ocfop

    gj hoxo# rap gvgjrca,+ Jox ka elj# fawug wj hakxgkxa# qwg o pa}lko mgug xgp

    oc}gpomo+ Mulmo1 Rgpiwk}g g ugp qwg gx}aw hgp}a+ Kgxxg rak}a uojax mgxhpgugp malx

    hakhgl}ax qwg ewkmojgk}oj a rpgxgk}g jmwca>

    O gx}po}ilo xwpig mo kghgxxlmomg mg xg rcokgnop haja o}lkilp mg}gpjlkoma elj4

    Ka ramgjax mgxhpgugp ax rompgx rgxxaolx jox pgco}luojgk}g ehlc mgxhpgugp ax mg

    wjo hajwklmomg aw mg wj ipwra mg rgxxaox+

    W}lcl~gl gvgjrca ma ha}lmloka ropo gvgjrclelhop ax hakhgl}ax+ Kax rpvljax

    l}gkx uojax orpaewkmop homo wj mgx}gx+

    Gx}po}ilo raxxwl uplox mgelklgx g gjrpgiomo gj rpo}lhojgk}g }wma# mg lp oha~lkfo `g`gp wj hara miwo g mgxgkuacugp wjo `aj`o o}jlho+ Gvlx}gj uplox

    mgelklgx ropo a }gpja# ka gk}ok}a# gj kaxxa hwpxa uojax oma}op o xgiwlk}g>

    Kgxxg xgk}lma# }wma qwg eal egl}a o} a jajgk}a# o hacg}o mg momax# a

    mgxgkuaculjgk}a max rpamw}ax# jorox g lkhcwxlug gxxg hwpxa x }gug wj a`ng}lua>

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    51/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    F `aj# oiapo }wma hajgo o eo~gp xgk}lma+++ Oxxlj# jg opplxha o mgxhpgugp

    jolx wj hakhgl}a>

    Xg ax hakfghljgk}a ma RGILPX!PK ka eapgj gjrpgiomax ropo igpop wjo aw jolx

    gx}po}ilox# }ama a }po`ocfa mgxgkuaculma ka roxxop mg wj elj gj xl jgxja+

    Xgl qwg ox rocoupox xa eap}gx# jox mgugj xgp hajrpggkmlmox mg eapjo

    raxl}luo# ralx o rop}lp mgcox eal raxxugc hplop wj ew}wpa rcowxugc g qwg raxxwl hfokhg

    mg ahappgp+ O

    Oiapo xo`gjax qwg wjo gx}po}ilo &jgxja qwg lkeapjoc, kghgxxplo ropo

    o}lkilp ax a`ng}luax ma RGILPX+ Jox }oj`j mgugjax }gp hlkhlo qwg qwocqwgp

    xahlgmomg raxxwl wj hajrap}ojgk}a rompa hplomo o rop}lp max hajrap}ojgk}ax mg

    xgwx jgj`pax+

    Cglo rap gvgjrca ax rpamw}ax 7+? g 7+0 ma rpang}a+ Gj oj`ax xa mgxhpl}ax

    haja mlugpxox uopluglx lk}gpoigj ropo mgxhpgugp o igx}a max xlx}gjox mg cljrg~o

    wp`oko g mox pgox mg mlxraxla mg pgxmwax+ A ipoea max rpljglpa mloikx}lha gx}

    rpgxgk}g ka jmwca }px g a ma xgiwkma orpgxgk}oma o`olva+

  • 7/31/2019 Apostila do curso de anlise de informaes - Compilado

    52/55

    Iaugpka ma Gx}oma ma Pla Ipokmg ma Kap}g

    Xghpg}oplo mg Gx}oma ma Jgla Oj`lgk}g g max Pghwpxax Fmplhax * XGJOPF

    Rcoka mg Pgilakocl~oa mo Igx}a Lk}gipomo mg Pgxmwax Xclmax ma Gx}oma ma

    Pla Ipokmg ma Kap}g

    Hwpxa>

    Lkx}pw}ap> Gxrghloclx}o gj lk}gclikhlo gx}po}ilho

    Kugc>

    A ipoea mgxhpgug qwgj lkecwgkhlo qwgj ka xlx}gjo g owvlclo ko lk}gprpg}oa

    max momax gx}o}x}lhax g mg mo}ojlkgp+ A`xgpug# rapj# qwg gco olkmo raxxwl aw}pox

    w}lclmomgx+ Ugno ax gvgjrcax&g