sara nunes´s portfólio

Teaching Portfolio

Sara Nunes

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Teaching

Portfolio ______________

Sara Nunes

PhD Candidate

January 2016

Teaching Portfolio

Sara Nunes

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Table of Contents

Page Personal Statement. 3 Teaching Philosophy.. 3 Teaching Methods 4 Technology in the Classroom 5 Planning my Lessons.. 6 Specific Teaching 6 Extra-curricular Involvement.. 7 Classroom Management 14 Responsibilities Held.. 15 Working with Colleagues and Parents. 16 Creating Synergy between Teaching and Research. 17 Investment in Teaching.. 19

Teaching Portfolio

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Education is the most powerful weapon which you can use to change the world.

Nelson Mandela

Personal Statement

My love for teaching has always been inside me ever since I was a little girl. Ive always wanted

to share my knowledge with others while continuing to learn from my students. Therefore I can

say I became a teacher for one very simple reason, this is what I was made for.

I am very fortunate to have the opportunity to share my expertise and knowledge with others. I

realize that teaching is a profession that can be both exhausting, as it requires patience,

understanding, compassion and enthusiasm but also rewarding as I feel benefits outweigh

everything else. I am very grateful and I strongly believe that no words can express the

gratification of successful teaching.

Teaching Philosophy

For me an excellent teacher should be enthusiastic, sensitive to students needs by using active

learning, encourage students to think and do by themselves, to lead them to think outside of the

box and to be creative and passionate about what he or she does by giving generous feedback,

empowering students, adapting him or herself to the students needs, and being capable of

critically analyze him or herself. It is important to exercise his or her teaching skills, strengths,

weaknesses and methods in order to try new strategies whenever it is necessary. For that

reason, my teaching philosophy is based on:

student-centered lessons;

focusing on the learner to master the objectives;

treating all students equally, despite of their background;

empowering my students to increase their knowledge, self-criticism, skills and motivation;

An excellent teacher

learns from her own

mistakes and

weaknesses.

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encouraging students to share ideas as I believe that group effort helps the students to develop

life lasting skills which will be useful in their professional lives and life in general;

having a shared but controlled approach where the students have a voice in the classroom;

incorporating technology in the classroom;

providing my students social and educational experiences outside the classroom;

aiming for a lively, interesting, open and accessible classroom;

treating my students differently according to their needs in order to give them the same

opportunities to succeed;

believing that extra-curricular activities are an essential part of school life activities that can

enrich my students lives;

believing that dynamic classes are extremely important in students motivation;

believing in a multidisciplinary approach and cooperation between teachers;

believing the classrooms environment is essential for the learning experience;

believing in classroom debates and brainstorming to find out about students expectations and

needs regarding the classes;

using the newspapers front page articles to introduce a new topic to the classroom;

adapting the curriculum to suit my students cultural and religious backgrounds;

encouraging students to speak out without feeling afraid to be wrong as I believe that

sometimes failing is a better opportunity to learn;

social, cultural and economic diversities that are accepted and celebrated as equal;

taking every student as unique with different academic needs and abilities.

Teaching Methods

I think that most of the times it is difficult for teachers to let go of the stereotypical image of

teaching, which is teacher-centered learning. I, however, find it best to have a multi-level

approach in the classroom, as I believe it is possible to combine teaching strategies that include

active debates from both teacher and students. Every student has a valuable contribution and

feedback to bring into the classroom, thats why I see my students as the most essential

contributors in this equation.

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I always try to get my students involved in their learning

process. I do this by giving them the chance to choose and

brainstorm a subject that is applicable to the group as a

learning opportunity whether it is a doubt or a subject they

wish to be clarified. They also have a responsibility to

choose the activity or the way they prefer to develop or learn

about that particular subject.

Students learn better whenever they are actively engaged in exploring, applying, or debating a

subject. I believe it is important for the students to develop their critical analysis and proactive

skills in order to analyze and interpret the subjects from multiple perspectives.

However, every student is a unique individual responsible for his or her own learning process. My

aim is to engage the students and challenge them to push themselves as far as possible, to work

as a team in order to develop their personal and group skills.

I always assess the students prior level of knowledge in order to develop individual techniques

that will capture their attention and keep them interested and involved. I always try to design a

creative method of assessment, providing examples that will help the students learning process

and identify which areas need further clarification. For me, it is essential to adapt and to be ready

for, at any time, it might be necessary to change the approach, technique or teaching method in

order to suit the students best interest.

Technology in the Classroom

For me it is imperative to use technology in the classroom, as nowadays every aspect of our lives

is somehow technology-related. By using technology in the classroom I try to empower the

students on their daily challenges. I also believe that using technology as a supportive teaching

tool can benefit students, as it is an interactive and interesting interface.

Students play the

central role in their

construction of

learning.

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Planning my Lessons

I tend to spend a lot of time planning my presentations and selecting examples that better

illustrate the concepts and ideas. I strongly believe that lessons should be thoroughly planned, as

the group diversity inside the classroom is one of my main concerns.

I always keep in mind that even the most well planned lesson can

fail, so improvising, revising and adjusting is my motto. After each

class I take my personal time to think about what went well as well

as opportunities to improve readjust or clarify some aspects in the

classroom.

Specific Teaching

My teaching experience takes me all the way back to 2006 in the areas of management, tourism

and hotel management under the following subjects:

Stocks and merchandising (Management);

Management and accounting (Management);

Economy (Management);

Catering, restaurant and bar (Hotel Management);

Hygiene and safety at work - Food & Beverage (Hotel Management);

Housekeeping, laundry service and support services accommodation (Hotel Management);

Technical operations in tourist companies (Hotel Management and Tourism);

Communication techniques in tourist facilities (Hotel Management and Tourism);

Marketing (Hotel Management and Tourism);

Itineraries and tours (Tourism);

Galileo informatics program, airlines (Tourism);

Tourism geography (Tourism);

Travel agencies (Tourism);

Tourism and heritage (Tourism);

Tourist information and entertainment (Tourism)

Lesson planning is

an essential

component of

teaching.

Management

Hotel

Management

Tourism

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Extra-curricular Involvement

(2014) Organization of School Sports National Championships, which took place in Lisbon on 16,

17 and 18 May 2014, as a participant as well as playing the role of a tourist guide along with the

students.

Purpose: Develop students

knowledge and skills into the tourist

guide role.

(2013) Organization II Tourism Seminar D. Pedro V High School V, titled "The Importance of

Entrepreneurship in Tourism Context" with the following panels, "Creating Own Business",

"Business Plan", "Contests Entrepreneurs" and "Success Stories". Supervision of students

activities regarding guest reception, secretarial, technical services and support.

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Purpose: Develop students knowledge

and skills by involving them in

entrepreneurship activities.

(2009) Organization of I Tourism Seminar D. Pedro V High School with the following panels,

"Preparation for Higher Education" and "Employability of the Tourism Sector in Portugal".

Supervision of students activities regarding guest reception, secretarial, technical services and

support.


and their skills by bringing to the

school successful testimonies on a

professional level.

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(2009) Stand organization on Qualification Forum 2009 held in ExpoSalo Batalha on the 7, 8

and 9 May, representing the Tourism Professional Course of D. Pedro V High School.

Purpose: Develop students knowledge and their skills by practicing customer

service and posture.

(2007-2013) This involved organizing activities and practical classes in order to enhance

students learning skills on theoretical and practical aspects, using numerous learning

methodologies and strategies.

Spa Services


and their skills in aesthetics and health

treatments and the interaction within

customer service.

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Coffee Breaks


and their skills in interaction and

customer service.

Learn how to organize an event.

Tour Guide in Lisbons Underground


and their skills in the role of tour guide.

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Five oclock tea



customer service. Learn how to

organize an event.

Interactive games in the classroom

Purpose: To engage the attention of students more effectively and facilitate their

learning.

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Christmas Lunch



customer service.


Lets cook


and their skills in out-of-office

activities.

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Tourism Trade Fair


about different cultures and different

tourism destinations and to practice

their skills in the interaction and

customer service.


Tour Guide in Lisbon

Purpose: Develop students knowledge and their skills in the role of tour guide.

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(2007-2013) Organizing numerous study visits in order to promote the contact with several tourist

companies and observe the practical application of the theoretical content planned for the course.

These study visits also serve to encourage a better relationship between teacher and student and

within peer groups.

Classroom Management

I believe that classroom management success is based on procedures, routines, consistency,

and fairness on the part of the teacher. Students have to be aware that they have rights as well

as responsibilities as a member of the classroom. For that reason, it is very important to create a

safe, welcoming and nurturing classroom.

Every classroom, like every community, has its own distinct culture,

values and rules. By building a classroom community, teachers can

create a common and predictable cultural experience to help students

feel connected to the teacher, each other and the classroom.

In my opinion, a great learning environment supports risk-taking, invites the sharing of ideas and

encourages self-discovery. A lesson can be perfectly planned yet, with poor classroom

management, students lose the opportunity to fully experience and learn the target knowledge or

skills.

Great learning can

only happen in a

well managed,

structured, and

safe environment.

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Responsibilities held

My mains responsibilities as a teacher are to:

Plan, prepare and deliver instructional activities that facilitate active learning experiences;

Develop schemes of work and lesson plans;

Establish and communicate clear objectives for all learning activities;

Prepare classroom for class activities;

Provide a variety of learning materials and resources for use in educational activities;

Identify and select different instructional resources and methods to meet students' varying

needs;

Instruct and monitor students in the use of learning materials and equipment;

Use relevant technology to support instruction;

Observe and evaluate student's performance and development;

Assign and grade class work, homework, tests and assignments;

Provide appropriate feedback on work;

Encourage and monitor the progress of individual students;

Maintain accurate and complete records of students' progress and development;

Update all necessary records accurately and completely as required by law, district policies and

school regulations;

Prepare required reports on students and activities;

Manage student behavior in the classroom by establishing and enforcing rules and procedures;

Maintain discipline in accordance with the rules and disciplinary systems of the school;

Apply appropriate disciplinary measures where necessary;

Perform certain pastoral duties including student support, counseling students with academic

problems and providing student encouragement;

Participate in extracurricular activities such as social activities, sporting activities, clubs and

student organizations;

Participate in department and school meetings, parent meetings;

Communicate necessary information regularly to students, colleagues and parents regarding

student progress and student needs;

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Keep updated with developments in subject area, teaching resources and methods and make

relevant changes to instructional plans and activities.

Beyond the responsibility of being a teacher I have also the responsibility of being a director and

course coordinator (Tourism Professional Course) and my responsibilities are to:

Be a responsible teacher for training in work context/ internships (identification and contacts

with the companies that will accept the students for the internships, development of protocols,

monitoring internships and assessment of trainees);

Developing course curriculum, design and implementation.

I also have the experience of being a thesis advisor whereby I have a responsibility to guide

student through the process of successfully completing their thesis that fulfills the expectations of

scholarly work at the appropriate level as well as meets the requirements of the Department and

the School.

My responsibilities in that aspect are:

Conducting initial meetings with students interests in mind;

Developing topics for possible investigation so that the students can choose their learning, I

believe it is important to give them the freedom to make choices;

Being responsibility for advising students;

Being accessible to all students;

Providing adequate and timely feedback to both the student and the Committee regarding

student progress toward degree completion;

Establishing key academic milestones and communicate these to the student and appropriately

evaluate the student on meeting these milestones.

Elaborating judgment criteria for evaluating projects;

Preparing presentation projects, the membership of panels and other necessary formalities.

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Working with Colleagues and Parents

Collaboration is the key to acquiring new ideas and improving education for all students. I believe

that it is essential for everyone to work as a team by cooperating, negotiating, and team building;

just as students are asked to do in the classroom. The collaboration with the students parents

must be maintained too, to increase communication and support.

Creating Synergy between Teaching and Research

During the past five years, I have been actively researching topics such as film tourism, shopping

tourism, cemeterial tourism, consumer choices, customer relationship management, brand equity,

and destination brand as well as customer loyalty. This research has enriched my knowledge as

a teacher. Below, a list of the research which I have conducted:

(2015) Fonseca, Jlia; Nunes, Sara (2015): Reflective analysis and synthesis of the main studies

on film tourism: strengths and gaps. ICT15 VII International Tourism Congress, The Image

and Sustainability of Tourism Destinations, 25, 26 e 27 November, Polytechnic Institute of Leiria,

School of Tourism and Maritime Technology, Peniche, Portugal.

(2015) Nunes, Sara; Fonseca, Jlia (2015): Perception of sources of brand equity of TAP

Portugal Airline in perspective of his costumers. THIJ Tourism and Hospitality International

Journal, Higher Institute of Educational Sciences (ISCE), Portugal. ISSN: 2183-0800, Vol. 4, N 1,

March, 2015, pp. 71-93.

(2015) Fonseca, Jlia; Nunes, Sara (2015): Importance of shopping tourism in attracting new

markets for Lisbon. XXV Conference Hispanolusas, Ourense, University of Business Sciences

and Tourism, 5 and 6 February, Ourense, Spain.

(2014) Fonseca, Jlia; Nunes, Sara (2015): The effect wich the film productions, made in a

destination, can do on consumer choices. I International Congress on Brands/ Branding, School

of Technology and Management, 2, 3 and 4 October, Leiria, Portugal.

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(2014) Fonseca, Jlia; Nunes, Sara (2014): The return of relationships ROR the importance

for the companies. ICIEMC 2014 International Conference on Innovation and Entrepreneurship

in Marketing and Consumer Behaviour, IPAM Portuguese Institute of Administration and

Marketing, 2 and 3 May, Aveiro, Portugal.

(2014) Nunes, Sara; Fonseca, Jlia (2014): The power of a brand beyond their equity value.

ICIEMC 2014 International Conference on Innovation and Entrepreneurship in Marketing and

Consumer Behaviour, IPAM Portuguese Institute of Administration and Marketing, 2 and 3 May,

Aveiro, Portugal.

(2014) Fonseca, Jlia; Nunes, Sara (2014): How film tourism can positively contribute for a

construction of a tourism destination brand. XXIV Congress Portuguese-Spanish, Scientific

Management, Contribution of Management to the Sustainability of Organizations and Society,

Polytechnic Institute of Leiria, 6, 7 and 8 February. ISBN: 978-972-8793-66-1.

(2013) Fonseca, Jlia; Nunes, Sara (2013): The contribution of cemeterial tourism for brand

value of the Lisbon city with the implementation of topics for new tourist routes. IV International

Tourism Congress, Polytechnic Institute of Leiria, School of Tourism and Maritime Technology,

27 and 29 November, Peniche, Portugal. ISBN: 978-989-97395-4-3.

(2013) Nunes, Sara; Fonseca, Jlia (2013): Analysis of the potencial development of tourism in

cemeteries as a tourism product: The Portugal case. TMS Conference Series, ESGHT,

University of Algarve, Portugal, 13 to 16 November, pp. 65-81; ISBN: 978-989-8472-39-7.

(2013) Nunes, Sara; Fonseca, Jlia (2013): Analysis of the potencial development of tourism in

cemeteries as a tourism product: The Portugal case, in In Almeida, C; Almeida, C.; Serra, F.,

Santos, J. e guas, P. (2013) Tourismos: Mobility and Territories, TMS Conference Series,

ESGHT, University of Algarve, Portugal, pp. 65-81. ISBN: 978-989-8472-39-7.

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(2013) Nunes, Sara; Fonseca, Jlia (2013): Perception of sources of brand value TAP Portugal

by the perspective of its users. International Conference On Marketing & Consumer Behaviour,

IPAM Portuguese Institute of Administration and Marketing, 16 and 17 May, Porto, Portugal.

ISBN: 978-989-98442-4-7.

(2013) Fonseca, Jlia; Nunes, Sara (2013): Analysis of the relationship between customer

loyalty program TAP Victoria and the loyalty of its members. BrandTrends Journal, REVISCOM

group, Brazil, Vol. 4, N 4, pp. 72-85. ISSN 22378529.

(2013) Fonseca, Jlia; Nunes, Sara (2013): Proposals for amendments to the operation of the

loyalty program of TAP Portugal Airline TAP Victoria. XXIV Congress Portuguese-Spanish,

Scientific Management, Mlaga, Spain. ISBN 978-84-695-6928-3.

(2012) Nunes, Sara; Fonseca, Jlia (2012): Description of program TAP Victoria and its

implications in customer loyalty. TMS Management Studies International Conference, 21 to 24

November, Algarve, Portugal. ISBN 978-989-8472-26-7.

(2011) Nunes, Sara; Fonseca, Jlia (2011): The Relationship Marketing and Costumer Loyalty

Program via Loyalty Study applied to TAP Portugal. V International Tourism Congress,

Polytechnic Institute of Leiria, School of Tourism and Maritime Technology, 23 to 25 November,

Peniche, Portugal. ISBN 978-972-8793-42-5.

Investment in Teaching

I always invest in teacher training as it is very important to stay informed and updated. Moreover I

also hold two degrees in two different areas that compliment my skills as a teacher thus helping

me to become more knowledgeable and effective. Below, my qualifications:

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Date: Underway, delivered, thesis defense in July 2016 (3 years)

School Name: Unex University of Extremadura, Badajoz, Spain

Title of Qualification Awarded: PhD in Corporate Tourism Management, Marketing and

Sociology

Line of Investigation: Brand Awareness and its influence on consumer answers.

Subject Thesis: Tourism destinations in film and television. Influence on its reputation, brand

image and consumer choice.

Date: Late 2012 (2 years)

School Name: Polytechnic Institute of Leiria, School of Tourism and Maritime Technology,

Peniche, Portugal

Title of Qualification Awarded: Masters Degree in Marketing and Tourism Promotion

Grade Obtained: 16/20

Subject Thesis: Study the impact of TAP Victoria Program Loyalty, from the perspective of

customers (TAP Portugal Airline)



Peniche, Portugal

Title of Qualification Awarded: Graduation in Hotel Management and Tourism (Bachelor)



School Name: Higher Institute of Educational Sciences (ISCE), Lisbon, Portugal

Title of Qualification Awarded: Graduation in Tourism, Hospitality and Hydrotherapy

(Bachelor)


Subject Thesis: Quality Management in Hospitality

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Peniche, Portugal

Title of Qualification Awarded: Bachelor Degree in Hotel Management (Baccalaureate)


Date: July 2005

School Name: National Institute of Intensive Vocational Education

Training Area: Initial Teacher Training Course for Trainers

Title of Qualification Awarded: Certificate of Professional Competence

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