rachel rios resume _2016

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RACHEL RIOS 940 Village TRL Unit 7-203, Port Orange FL 32127 (347) 256-2798 E-mail: [email protected] JOB OBJECTIVE Multi-faceted, efficient and highly motivated Executive Administrative with 10+ years of experience. Diversified departmental coverage including training, sales, client relations, and strategy. Excellent interpersonal, phone and digital communication skills. PROFESSIONAL EXPERIENCE STANDARD & POOR’S, New York, NY 4/05 – 1/16 S&P Capital IQ – Client Services Executive Administrative Assistant (8/10 – 1/16) Provide comprehensive support to the Managing Director and Line Managers of Capital IQ that includes international and domestic travel, correspondence, workshops, events/logistics coordination, financial management and calendar maintenance. Supervise all aspects of events: Maintain attendee lists, select sites and internal meeting venues, negotiate terms of events, including menu selections and all special arrangements required. Create and maintain the S&P Capital IQ Global distribution list, biographies and headshots for client services. Track, compile and coordinate remote bridge Business Continuity Plan for the entire client services team. In addition, responsible for setting up meetings in Outlook. Obtain laptop and PC request quotes for all equipment ordered for staff, troubleshoot printer issues and on-boarding for new hires. Onsite team support for client services team to ensure relocations go smoothly with facilities and telecommunications. Disseminate fully-executed contracts to the legal department and clients to have for records and reference. Update and revise Salesforce.com with information regarding contracts to track of progress. STANDARD & POOR’S – Index Services Executive Administrative Assistant/Marketing Conference Coordinator (7/08 – 8/10) Managed all aspects of the events marketing campaigns and logistics for more than 80 conferences a year at a budget of approximately $1 million. Responsibilities included registering attendees, follow up event calls and emails, ordering supplies and liaising with other departments to ensure event materials and printed documents for meetings were on point. Created and managed a comprehensive timeline for the production of all advertising materials sent to conferences. Responded to clients’ requests and collaborated with the team as necessary to achieve customer satisfaction. Updated factsheets in InDesign, product launch calendar, scheduled meetings, conferences, interviews and travel. Recorded attendance to accurately compute employee overtime. Created and managed employee onboarding internet accounts and ordered new equipment for new hires. STANDARD & POOR’S – Structured Finance Ratings Administrative Assistant (4/05 – 7/08) Interacted with all levels of management to streamline the administrative portion of the rating process. Interfaced with publishing units to help coordinate conference planning. Collaborated with the analytical team as necessary to achieve customer satisfaction. Scheduled transaction review committees, meetings, conferences, interviews and travel. Drafted rating and engagement letters and organized transaction documents to submit to billing. Recorded attendance to accurately compute employee overtime. VIRTUAL MARKETS ASSURANCE COMPANY New York, NY Office Manager/Administrative Assistant 10/01 – 10/04 Provided administrative support to CEO, President and Marketing Director with day-to-day operations.

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Page 1: Rachel Rios Resume _2016

RACHEL RIOS940 Village TRL Unit 7-203, Port Orange FL 32127

(347) 256-2798 E-mail: [email protected] OBJECTIVEMulti-faceted, efficient and highly motivated Executive Administrative with 10+ years of experience. Diversified departmental coverage including training, sales, client relations, and strategy. Excellent interpersonal, phone and digital communication skills.

PROFESSIONAL EXPERIENCESTANDARD & POOR’S, New York, NY 4/05 – 1/16S&P Capital IQ – Client Services Executive Administrative Assistant (8/10 – 1/16) Provide comprehensive support to the Managing Director and Line Managers of Capital IQ that includes international and domestic travel,

correspondence, workshops, events/logistics coordination, financial management and calendar maintenance. Supervise all aspects of events: Maintain attendee lists, select sites and internal meeting venues, negotiate terms of events, including menu selections

and all special arrangements required. Create and maintain the S&P Capital IQ Global distribution list, biographies and headshots for client services. Track, compile and coordinate remote bridge Business Continuity Plan for the entire client services team. In addition, responsible for setting up

meetings in Outlook. Obtain laptop and PC request quotes for all equipment ordered for staff, troubleshoot printer issues and on-boarding for new hires. Onsite team support for client services team to ensure relocations go smoothly with facilities and telecommunications. Disseminate fully-executed contracts to the legal department and clients to have for records and reference. Update and revise Salesforce.com with information regarding contracts to track of progress.

STANDARD & POOR’S – Index Services Executive Administrative Assistant/Marketing Conference Coordinator (7/08 – 8/10) Managed all aspects of the events marketing campaigns and logistics for more than 80 conferences a year at a budget of approximately $1 million.

Responsibilities included registering attendees, follow up event calls and emails, ordering supplies and liaising with other departments to ensure event materials and printed documents for meetings were on point.

Created and managed a comprehensive timeline for the production of all advertising materials sent to conferences. Responded to clients’ requests and collaborated with the team as necessary to achieve customer satisfaction. Updated factsheets in InDesign, product launch calendar, scheduled meetings, conferences, interviews and travel. Recorded attendance to accurately compute employee overtime. Created and managed employee onboarding internet accounts and ordered new equipment for new hires.

STANDARD & POOR’S – Structured Finance Ratings Administrative Assistant (4/05 – 7/08) Interacted with all levels of management to streamline the administrative portion of the rating process. Interfaced with publishing units to help coordinate conference planning. Collaborated with the analytical team as necessary to achieve customer satisfaction. Scheduled transaction review committees, meetings, conferences, interviews and travel. Drafted rating and engagement letters and organized transaction documents to submit to billing. Recorded attendance to accurately compute employee overtime.

VIRTUAL MARKETS ASSURANCE COMPANY New York, NY Office Manager/Administrative Assistant 10/01 – 10/04 Provided administrative support to CEO, President and Marketing Director with day-to-day operations. Scheduled meetings, teleconferences and conferences, providing information on agendas. Coordinated travel, including flights, hotel accommodations and transportation. Managed office budget, controlled expenses and maintained supplies inventory. Created and prepared management presentations. Responsible for troubleshooting and problem solving computer related issues.

EDUCATION Bernard Baruch College, City University of New York New York, NY Bachelor of Business Administration in Human Resource Management December 2004Honors: Florence Rosewell Award for Educational Achievement

SKILLSLanguages: Fluent in Spanish.Computer: Proficient in Microsoft Word, Excel, Outlook, Access and Power Point, InDesign, Salesforce and PeopleSoft.Corporate Databases: Experience with S&P applications such as CORE, Ratings Direct and Ratings Document Repository.

LEADERSHIP ACTIVITIESVice President, McGraw-Hill Hispanic Heritage Network 2005-2016 Chairperson of Community Outreach & Events