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Communication for the open minded

Siemens Enterprise Communications

DocumentationHiPath 500, HiPath 3000, HiPath 5000OpenStage 30 T

User Guide

www.siemens-enterprise.com

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Typewritten Text

Manual OpenStage 30T - Guia usuário

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Text Box

Para maiores informações sobre este ou outro produto Siemens ligue: Tel : 11 2858-0544 ou acesse o site : www.asservice.com.br

www.asservice.com.br

Important information


Trademarks

For safety reasons, the telephone should only be supplied with power as follows (when an OpenStage Key Module 15 is connected):• using the original power supply unit.

Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US).

Never open the telephone or a key module. Should you en-counter any problems, contact the responsible service per-sonnel.

Use only original Siemens accessories. The use of other ac-cessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.

The device conforms to the EU directive 1999/5/EC as at-tested by the CE marking.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

Proper disposal and separate collection of your old appli-ance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment.

For more detailed information about disposal of your old ap-pliance, please contact your city office, waste disposal ser-vice, the shop where you purchased the product or your sales representative.

The statements quoted above are only fully valid for equip-ment which is installed and sold in the countries of the Eu-ropean Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electron-ic equipment.

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Location of the telephone• The telephone should be operated in a controlled environment with an

ambient temperature between 5°C and 40°C. • To ensure good speakerphone quality, the area in front of the micro-

phone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.

• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the tele-phone.

• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.

• Do not operate the telephone in damp environments, such as bath-rooms.

Product support on the internetInformation and support for our products can be found on the Internet at: http://www.siemens-enterprise.com/.

Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at: http://wiki.siemens-enterprise.com/.

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http://siemens-enterprise.com/

http://wiki.siemens-enterprise.com/

Contents

Contents

Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

General information. . . . . . . . . . . . . . . . . . . . . . . . . . .10About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 11Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 12

Team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Getting to know your OpenStage phone . . . . . . . . .13The user interface of your OpenStage 30 T . . . . . . . . . . . . . . . . . . . . . 13OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Programmable function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Call log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Answering a call via the loudspeaker (speakerphone mode) . . . . . . 24Accepting a call via the headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Open listening in a room during a call . . . . . . . . . . . . . . . . . . . . . . . . . . 26Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . 28Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29End call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Reject calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 31Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Using variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . 34Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.). . . . . 35

Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Accepting a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . 37

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Contents

Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .38Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . 38Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Answering calls from the entrance telephone and opening the door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42En-bloc sending/correcting numbers . . . . . . . . . . . . . . . . . . . . . . . . 42Using the caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Dialing a number from the internal directory . . . . . . . . . . . . . . . . . . 44Using the LDAP directory (not for HiPath 500) . . . . . . . . . . . . . . . . 45Making calls using system speed-dial numbers . . . . . . . . . . . . . . . 47Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . 48Talking to your colleague with discreet calling (not for HiPath 500) 49Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . 49Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . 50Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Preventing and allowing call waiting (automatic camp-on) . . . . . . . 52Turning the call waiting tone on and off. . . . . . . . . . . . . . . . . . . . . . 52Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Holding external calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Conducting a conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . 57Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Transferring a call after a speaker call announcement in a group . . 59Send trunk flash (not for HiPath 500). . . . . . . . . . . . . . . . . . . . . . . . 60

If you cannot reach a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Busy override – joining a call in progress. . . . . . . . . . . . . . . . . . . . . 61

Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Programming the function keys . . . . . . . . . . . . . . . .63Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Overview of functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Deleting function key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

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Contents

Displaying and assigning call charges . . . . . . . . . . 69Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Displaying call charges for another telephone (not for U.S.) . . . . . . . . . 70Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Turning ringer cutoff on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Activating/deactivating "Do not disturb". . . . . . . . . . . . . . . . . . . . . . . . . 72Caller ID suppression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Silent Monitoring/Secret busy override (not for HiPath 500) . . . . . . . . . 73Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Trace call: identifying anonymous callers (not for U.S.) . . . . . . . . . . . . . 74Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . 75Locking another telephone to prevent unauthorized use . . . . . . . . . . . 76Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

More functions/services . . . . . . . . . . . . . . . . . . . . . . 77Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Creating and sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . 79Viewing and editing incoming messages. . . . . . . . . . . . . . . . . . . . . 80

Leaving an advisory message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Displaying the number of waiting calls/overload display . . . . . . . . . . . . 82Using another telephone like your own for a call. . . . . . . . . . . . . . . . . . 82Fax details and message on answering machine . . . . . . . . . . . . . . . . . 83Changing a number (after exchanging/moving/relocating a phone). . . . 84Resetting services and functions (system-wide cancellation for a telephone) . . . . . . . . . . . . . . . . . . . . . . 85Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . 86Using system functions from outside DISA (direct inward system access) . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . 88Controlling connected computers/programs/telephone data service . . 89Communicating with PC applications over a CSTA interface . . . . . . . . 90Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . 91Sensors (HiPath 33x0/35x0 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Paging persons (not for U.S., not for HiPath 500) . . . . . . . . . . . . . . . . . 92

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Contents

Making calls in the team/executive/secretary configuration . . . . . . . . . . . . . . . . . . . . . . .93Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . 95Dialing with trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Placing a call on hold on a trunk key and retrieving the held call . . . 95Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . 96MULAP conference release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Accepting a call for another team member . . . . . . . . . . . . . . . . . . . 98

Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . 101

Using team functions. . . . . . . . . . . . . . . . . . . . . . . . .102Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Accepting a call for another member of your team . . . . . . . . . . . . . . . 104Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Special functions in the LAN (not for HiPath 500). . . . . . . . . . . . . . . . . . . . . . . . . . .107Leaving hunt group/group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Setting up "follow me" call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . 108Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . 111Opening door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

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Contents

Individual phone configuration . . . . . . . . . . . . . . . 113Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Adjusting the receiving volume during a call . . . . . . . . . . . . . . . . . 113Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Adjust ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Adjusting the attention ring volume. . . . . . . . . . . . . . . . . . . . . . . . 114Adjusting the speakerphone to the room acoustics . . . . . . . . . . . 114Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Testing functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Differing display view in a HiPath 4000 environment (not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117Responding to error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 117Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Labeling keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

HiPath 3000 Service Menu . . . . . . . . . . . . . . . . . . . . 125

9

General information

General information

About this manualThis document contains general descriptions of the technical options, which may not always be available in individual cases. The respective fea-tures must therefore be individually defined in the terms of the contract.

If a particular function on your phone is not available to you, this may be due to one of the following reasons:• The function is not configured for you or your telephone. Please con-

tact your system support representative.• Your communications platform does not feature this function. Please

contact your Siemens sales partner for information on how to upgrade.

This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.

These instructions should be read and followed by every person installing, operating or programming an OpenStage phone.

This user guide is designed to be simple and easy to understand, providing clear step-by-step instructions for operating your OpenStage phone.

Administrative tasks are dealt with in a separate manual. The Quick Refer-ence Guide contains quick and reliable explanations of frequently used functions.

Service

If you experience problems or defects with the phone, please dial the ser-vice number for your country.

For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid en-dangering yourself or other persons and to prevent damage to the unit.

The Siemens service department can only help you if you experi-ence problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.

10

General information

Intended useThe OpenStage phone was developed as a device for speech transmission and should be placed on the desk or mounted on the wall. Any other use is regarded as unauthorized.

Telephone typeThe identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communications platform can be obtained from your service technician. Please have this information ready when you contact our service depart-ment regarding faults or problems with the product.

Speakerphone quality and display legibility• To ensure good speakerphone quality, the area in front of the micro-

phone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.

• Proceed as follows to optimize display legibility:– Turn the phone to tilt the display to ensure you have a frontal view of

the display while eliminating light reflexes.– Adjust the contrast as required page 113.

11

General information

Single-line telephone/multi-line telephoneYour OpenStage 30 T is a "multi-line telephone". This means that your ser-vice personnel can configure multiple lines on your phone, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls.

The programmable sensor keys function as line keys on multi-line phones page 94.

When using a multi-line phone to make and receive calls, certain particu-lars must be taken into account page 95 ff.

The executive-secretary configuration is a special case. This is a multi-line telephone with special features (e.g., "Ring Transfer" and "Accept call"), configured especially for executive/secretary use page 93 ff.

Team functionsTo increase the efficiency of telephony, your service personnel can config-ure various Team functions such as pickup groups, hunt groups, and call distribution groups.

12

Getting to know your OpenStage phone


The following sections describe the most frequently used operating ele-ments and the displays on your OpenStage phone.

The user interface of your OpenStage 30 T

1 You can make and receive calls as normal using the handset.

2 The display permits intuitive operation of the phone page 19.

3 Audio keys are also available, allowing you to optimally configure the audio features on your telephone page 15.

4 Use this funkction key to open the service menu or mailbox page 15.

5 These keys are used for frequently used functions such as disconnect-ing, redialing and forwarding page 15.

6 The headset key is used e.g. to answer calls. The microphone key is used to prevent silent monitoring of internal calls when in speakermode.

7 The keypad is provided for input of phone numbers/codes.

8 You operate the telephone with the navigation keys page 16.

9 You can customize your telephone by assigning phone numbers and functions to the function keys page 63.

1

2

7

3 4

8

5 6

9

13


Properties of your OpenStage 30 T

OpenStage Key Module 15The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated, programmable sensor keys. Like keys on the phone, these keys can be programmed and used accord-ing to your needs page 17.

You can only attach one OpenStage Key Module 15 to your OpenStage 30 T.

Display type LCD, 24 x 2 characters

Full-duplex speakerphone function ;Wall mounting ;

14


Keys

Function keys

Audio keys

Key Function when key is pressed

s End (disconnect) call) page 26.

, Redial page 29

r Button for fixed call forwarding (with red LED key) page 33.

O Open mailbox (with red LED key) page 20.

N Open Program/Service menu (with red LED key) page 22.


o Making calls using the headset page 24

p Activate/deactivate microphone (also for speakerphone mode) page 26.

- Set volume lower and contrast brighter page 113.

n Turn loudspeaker on/off (with red LED key) page 26.

+ Set volume louder and contrast darker page 113.

15


Navigation keysThese are used to manage most of your phone’s functions and display.


< Open the idle menu page 19 or browse back in the menu.

= Perform action.

: Open the idle menu page 19 or browse forward in the menu.

16


Programmable function keysYour OpenStage 30 T has eight illuminated keys to which you can assign functions or numbers.

Depending on how they are programmed, you can use the keys as:• Function key page 63• Repdial/Direct station selection key page 67

Each key can be programmed with one function.

Press the key briefly to activate the programmed function or dial the stored number.

Your OpenStage is delivered with label strips. Write functions or names in the white fields on the label strips.

The status of a function is shown by the LED on the corresponding func-tion key.

Meaning of LED displays on function keys and DSS keys

Increase the number of programmable function keys by connecting a key module page 14.

The configuration of direct station selection keys must be activated by your service personnel.

Direct station selection keys can be assigned an internal number from the HiPath 4000 network.

LED Meaning of function key Meaning of DSS key

S Off The function is deactivated. The line is free.

T Flashing1

[1] In this manual, flashing keys are identified by this icon, regardless of the flashing interval. The flashing interval represents different statuses, which are described in detail in the cor-responding sections of the manual.

Indicates the function status. The line is busy.

R On The function is activated. There is a call on the line.

The programmable keys on multi-line phones function as trunk keys page 94.

Peter Fox

Destinations?

17


KeypadIn cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.

Example: To enter the letter "h", press the number 4 key on the keypad twice.

Alphabetic labeling of dial keys is also useful when entering vanity num-bers (letters associated with the phone number’s digits as indicated on the telephone spell a name, e.g. 0700 - PATTERN = 0700 - 7288376).

To enter a digit in an alphanumerical input field, hold down the rele-vant key.

18


DisplayYour OpenStage 30 T comes with a black-and-white LCD display. Adjust the contrast to suit your needs page 113.

Idle modeIf there are no calls are being made or settings are not being adjusted, your phone is in idle mode.

Example:

Idle menu

Press the : navigation key in the idle mode page 16, the idle menu then appears. You can call up various functions here. Entries may vary. The idle menu includes selected functions from the Program/Service menu

page 22.

The idle menu may contain the following entries:• Caller list• Forwarding on• Lock phone• DND on[1]

• Advisory msg. on• Ringer cutoff on• Send message• View sent message[2]

• View callbacks[3]

• Directory• HF answerback on• Suppress call ID• Waiting tone off• DISA intern

[1] Must be activated by service personnel.[2] Only appears when there are messages that the recipient has not yet viewed[3] Only appears if callback requests are saved

220870 f

Time

Date

Open the idle menu

Own phone number

10:29 SU . . :05 08.07

19


MailboxDepending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as HiPath Xpressions are displayed in this application in addition to messages received.

MessagesYou can send short text messages to individual internal stations or groups.

In idle mode ( page 19) the following signals alert you to the presence of new messages:

• O key LED lights up• Displays "Messages received".

Press the mailbox key O.

Example:

VoicemailIf your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox key will also light up to alert you to any messages that have arrived. An appropriate message also appears on the display (for instance, in Entry Voice Mail: "<x> new messages").

To play back your voicemail, follow the instructions on the display.

For a description of how to edit the entries page 80.

Message sent? fMsg. from: Coco, Chanel

Display message

Caller ID

Function menu

20


Call logIf you are unable to accept an external or internal call, the call attempt is stored in the caller list. Answered calls can also be saved (contact your service personnel).

Your telephone stores up to ten calls in chronological order. Each call is as-signed a time stamp. The most recent entry not yet answered in the list is displayed first. Multiple calls from the same caller do not automatically generate new entries in the caller list. Instead, only the most recent time stamp for this caller is updated and its number incremented.

The caller list is automatically displayed page 19 in the idle menu page 43.

Information is displayed regarding the caller and the time at which the call was placed.

Example:

Callers with suppressed numbers cannot be saved in the call log.

For a description of how to edit the call logs page 43.

Busy 21.02. 16:25 f10168 PETER

Date

Telephone status during a call attempt

Time

Caller ID

Function menu

21


Program/Service menu Use the N menu key to reach the Program/Service menu for your com-munication system.

The menu key LED remains red as long as you are in this menu.

Example:

The menu structure comprises several levels. The first line in this structure shows the menu currently selected while the second line shows an option from this menu.

*7= Use speed dialing? l Program/Service:

Menu title

Further entries are available

Menu option

22

Basic functions

Step by Step

Basic functions

Answering a callSpecial default ring signaling is set for your telephone:• When you receive an internal call, your telephone

rings once every four seconds (single-tone se-quence).

• When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).

• When you receive a call from the entrance tele-phone, your telephone rings three times in rapid succession every four seconds (triple-tone se-quence).

• If a call is waiting, you hear a short tone (beep) every six seconds.

The number or the name of the caller appears on the display.

Answering a call via the handset

The phone rings. The caller is displayed.^ Lift the handset.

if nec. + or - Set the call volume.

Please read the introductory chapter "Getting to know your OpenStage phone" page 13 care-fully before performing any of the steps de-scribed here on your phone.

Your service personnel can adjust the ring ca-dence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.

23

Step by Step

Basic functions

Answering a call via the loudspeaker (speakerphone mode)

Suggestions for using speakerphone mode:• Tell the other party that you are using speakerphone

mode.• The speakerphone works bests at a low receiving

volume.• The ideal distance between the user and the tele-

phone set in speakerphone mode is about 50 cm (approx. 20 inches).

The phone rings. The caller appears on the screen.

n Press the key shown. The LED lights up.

if nec. + or - Raise or lower the volume. Keep pressing the key until the desired volume is set.

Ending a call

n Press the key shown. The LED goes out.

Accepting a call via the headset

Prerequisite: A headset is connected.

The phone rings. The o key flashes.

o Press the key shown.


The headset port on the phone is preset for a corded device and is automatically switched when you use a cordless headset. You must however use the "call answer" function of the headset at least once so that the telephone can make the corresponding setting.

24

Basic functions

Step by Step

Switching to speakerphone mode

People present in the room can participate in your call.

Prerequisite: You are conducting a call via the handset.

n \ Hold down the key and replace the handset. Then re-lease the key and proceed with your call.


U.S. mode

If your communication system is set to US mode (con-tact your service personnel), you do not have to hold down the speaker key when replacing the handset when switching to speakerphone mode.

n Press the key shown.

] Replace the handset. Proceed with your call.


Switching to the handset

Prerequisite: You are conducting a call in speaker-phone mode.

^ Lift the handset.

n The key shown goes out.

25

Step by Step

Basic functions

Open listening in a room during a callPeople present in the room can silently monitor your call. Let the other party know that you have turned on the speaker.

Prerequisite: You are conducting a call via the handset.

Activatingn Press the key shown.

Deactivatingn Press the lit key.

Turning the microphone on and offTo prevent the other party from listening in while you consult with someone in your office, you can temporari-ly switch off the handset microphone or the handsfree microphone.

Prerequisite: You are conducting a call.

Deactivating the microphone

p Press the key shown.

Activating the microphone

p Press the lit key.

Ending a call

s Press the key shown.or

n Press the lit key.or

\ Replace the handset.

26

Basic functions

Step by Step

Making calls

Off-hook dialing

^ Lift the handset.

j internal: Enter the station number. External calls: Enter the external code and the station number.

The connection is established as soon as your input is complete.

On-hook dialing


The party you are calling answers via loudspeaker.

The other party answers with speaker:

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

The called party does not answer or is busy:


Your system may also be programmed so that you have to press the "internal" key before you dial an internal number. To call an external party, you have to enter an ex-ternal code before dialing the party’s telephone number (Prime Line is not active; contact your service personnel).

27

Step by Step

Basic functions

Dialing with the headset connected

Prerequisite: The headset is connected.j internal: Enter the station number.

External calls: Enter the external code and the station number.

o The headset key lights up.

The connection is established as soon as your input is complete.

Dialing with DDS keys

Prerequisite: You have saved a number on a DDS key page 67.

S Press the key with a saved number. If the number is saved on the second layer, press the shift key first.

^ Lift the handset.or

n Press the key shown.

You can press the DDS key during a call and au-tomatically initiate a callback page 31.

28

Basic functions

Step by Step

Redialing a numberThe last ten external telephone numbers dialed are stored automatically.

You can redial them simply by pressing a key.

Displaying and dialing saved station numbers

, Press the "Redial" key to dial the last number dialed.

Press the key twice to dial the next to the last number dialed.

Press the key three times to dial the third-to-the-last number dialed.

or

Keep confirming until the phone number you want ap-pears.

Select and confirm the option shown.

End call

n Press the lit key.or


If this feature is configured (contact your service personnel), account codes entered are also saved page 71.

Next?

Call?

29

Step by Step

Basic functions

Reject callsYou can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel).

s Press the "Disconnect" key.

If a call cannot be rejected, your telephone will continue to ring. The message "Currently not possible" is dis-played (e.g. in the case of recalls).

Turning the microphone on and offTo prevent the other party from listening in while you consult with someone in your office, you can temporari-ly switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree mi-crophone to answer an announcement via the tele-phone speaker (speaker call, page 48).

Prerequisite: A connection is set up, the microphone is activated.

p Press the "microphone" key. The microphone is deacti-vated.

or

p Press the illuminated "microphone" key. The micro-phone is activated.

30

Basic functions

Step by Step

Calling a second party (consultation)You can call a second party while a call is in progress. The first party is placed on hold.

Confirm.

j Call the second party.

Return to the first party:

Confirm

or

select and confirm the option shown.

Switching to the held party (alternating)


Combine the calling parties into a three-party conference


Allowing call partners to continue a conference after you exit


Consultation?

Return to held call?

Quit and return?

Toggle/Connect?

Conference?

Leave conference?

For more information on conferences, see page 55.

31

Step by Step

Basic functions

Transferring a callIf the person you are speaking to wants to talk to anoth-er colleague of yours, you can transfer the call that col-league.

Confirm.

j Enter the number of the party to which you want to transfer the call.

[ Announce the call, if necessary.


or

Select and confirm the option shown[1].

Consultation?

Transfer?

[1] „Differing display view in a HiPath 4000 environment (not for HiPath 500)“ Seite 116

32

Basic functions

Step by Step

Call forwarding

Using variable call forwardingYou can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.)

r Press the forwarding key.or

: Open the idle menu page 19.


Confirm

or

select and confirm the option shown

or


j Enter the destination number.

Confirm.

Deactivating call forwarding


When call forwarding is active, a special dial tone sounds when you lift the handset.

If DID DTMF is active (contact your service per-sonnel), you can also forward calls to this desti-nation. Destinations: Fax = 870, DID = 871, Fax-DID = 872.

If you are a call forwarding destination, your dis-play will show the number or the name of the originator on the upper line and that of the caller on the lower line.

Special features must be taken into consider-ation if your telephone operates with HiPath 5000 (system networking via PC net-work) page 108!

Forwarding on?

1=all calls?

2=external calls only?

3=internal calls only?

Save?

Forwarding off

33

Step by Step

Basic functions

Using call forwarding no reply (CFNR)Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are re-ceived while another call is ongoing can be automatical-ly forwarded to a specified telephone.

N Press the key shown.


j Enter the destination number.• Enter the internal station number for internal desti-

nations• Enter the external code and the external station

number for external destinations

Confirm.

Deactivating call forwarding no reply



Confirm.

or

Select and confirm to deactivate but not delete the for-warding destination.

*495=CFNR on?

Save?

#495=CFNR off?

Delete?

Exit

If CFNR is activated, when you hang up, "CFNR to:" appears briefly on the display: ...“ .

34

Basic functions

Step by Step

Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.)If this function has been configured (contact your ser-vice personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) direct-ly within the carrier network. For example, you can forward your phone line to your home phone after business hours.



Select and confirm the required type of call forwarding

or


or


j Enter your DID number.

j Enter the destination number (without the external code).

Confirm.



Confirm the displayed call forwarding type.

j Enter your DID number.

Trunk FWD on?

1=immediate?

2=on no answer?

3=on busy?

Save?

Trunk FWD off?

35

Step by Step

Basic functions

Using callbackYou can request a callback if the internal station called is busy or if nobody answers. This also applies for external calls via ISDN exchanges. This feature saves you from having to make repeated attempts to reach the user. You receive a callback• When the other party is no longer busy,• When the user who did not answer has conducted

another call.

Storing a callback

Prerequisite: You have reached a busy line or no one answers.

Confirm.

Accepting a callback

Prerequisite: A callback was saved. Your telephone rings. "Callback: ..." appears on the display.

^ Lift the handset.

or


or


You hear a ring tone.

When configured (contact your service person-nel), all callback requests are automatically delet-ed over night.

Callback?

Answer?

36

Basic functions

Step by Step

Viewing and deleting a stored callback



Select and confirm to display additional entries.

Deleting a displayed entry

Confirm.

Ending retrieval


or

N Press the key shown. The LED goes out.

or


View callbacks?


Next callback?

Delete?

Exit?

37

Step by Step

Enhanced phone functions


Answering calls

Accepting a specific call for your colleague

You hear another telephone ring.




if nec.

Select and confirm until the name/number of the re-quired subscriber is displayed.

Confirm.

or

j If you know the number of the telephone that is ringing, enter it directly.

More features?

*59=Pickup - directed?


Next?

Accept call?

38


Step by Step

Using the speakerphoneA colleague addresses you directly over the speaker with a speaker call. You hear a tone before the an-nouncement. The other party’s name or station number appears on the screen.

You can conduct the call with the handset or in speaker-phone mode.

^ Lift the handset and answer the call.

or

Press the "OK" key to confirm your selection and answer the call.

Enabling and disabling handsfree answerback



or


Mute off?

If handsfree answerback is enabled (see below), you do not need to switch on the microphone - you can answer directly. You can answer immedi-ately in speakerphone mode. If handsfree answerback is disabled (default set-ting), follow the procedure described above.

Placing a speaker call to a colleague page 48.

HF answerback on?

HF answerback off?

39

Step by Step


Answering calls from the entrance telephone and opening the doorIf an entrance telephone has been programmed, you can use your telephone to speak to someone at the en-trance telephone and to activate a door opener. If you have the proper authorization (contact your ser-vice personnel), you can activate the door opener, en-abling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or the keypad installed).

Speaking to visitors via the entrance telephone

Prerequisite: Your telephone rings.

^ Lift the handset within thirty seconds. You are connect-ed to the entrance telephone immediately.

or

^ Lift the handset after more than thirty seconds.

j Dial the entrance telephone number.

Opening the door from your telephone during a call from the entrance telephone

Confirm.

Opening the door from your telephone without calling the entrance telephone




Opening the door with a code (at the door)

j After ringing the bell, enter the five-digit code (using the keypad or a DTMF transmitter). Depending on how the door opener has been programmed, a doorbell call sig-nal may or may not be forwarded.

Open door?

*61=Open door?


40


Step by Step

Activating the door opener




j Enter the five-digit code. Default code = "00000".

or

Select the displayed function and press the "OK" dialog key to change the code.


or

You can also open the door without a doorbell ring.

Deactivating the door opener



*89=Door opener on?

3=change password?

1=enable with ring?

2=enable w/o ring?

#89=Door opener off?

41

Step by Step


Making calls

En-bloc sending/correcting numbersIf this feature is configured (contact your service per-sonnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific re-quest.


Dialing entered/displayed numbers

^ Lift the handset.

or

Confirm.

Correcting numbers entered

Select and confirm the option shown. The last digit entered in each case is deleted.

j Enter the required digit(s).

Canceling en-bloc sending


or


Dial?

A station number can only be corrected as it is being entered. Station numbers stored for num-ber redial, for example, cannot be corrected.

Delete number?

Cancel?

42


Step by Step

Using the caller listDetailed information, as well as a sample display entry are provided on page 21.

Retrieving the caller list

Prerequisite: Service personnel has set up a caller list for your telephone.


Confirm[1].

The latest entry is displayed, see the example on page 21.

To view other calls, confirm each subsequent display.

Ending retrieval


orN Press the key shown. The LED goes out.

or


Displaying the call time

Prerequisite: You have retrieved the caller list and the selected call is displayed page 21.


Dialing a station number from the caller list

Prerequisite: You have retrieved the caller list and the selected call is displayed.


Removing an entry from the caller list

Prerequisite: You have retrieved the caller list and the selected call is displayed.

Confirm.

Caller list?


Next?

Previous menu?

Time/date sent?

Call?

The caller is automatically deleted from the caller list when a connection is finally set up.

Delete?

43

Step by Step


Dialing a number from the internal directoryThe internal directory contains all station numbers and system speed-dial numbers assigned to a name. Con-tact your service personnel to find out if one was con-figured for your system.

Prerequisite: Names have been assigned to the station numbers stored in the system.

^ Lift the handset.

orn Press the key shown. The LED lights up.

Confirm.

if nec. If several directories have been configured (not for HiPath 500):

Confirm.

The first entry is displayed on the screen.

+ or - Scroll to next or previous entry.

or


or


or

j Enter the name you want to find, or just the first few let-ters, using the alphanumeric keypad page 18.

if nec.Select and confirm each letter to be deleted. The last letter entered is deleted. If all letters are deleted, the first entry in the directory will be displayed again.

if nec.Select and confirm the option shown. All entered letters are deleted, and the first entry in the internal directory is displayed again.

The entry you wish to dial appears on the screen


Directory?

1=internal?

Scroll Next?

Scroll Previous?

Delete Character?

Delete Line?

Call?

44


Step by Step

Using the LDAP directory (not for HiPath 500)If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there.

Prerequisite: The LDAP search feature has been con-figured in the system.

^ Lift the handset.or


Confirm.

if nec. If several directories have been configured:


j Enter the name you wish to search for using the keypad (max. 16 characters) page 18. You can enter an incomplete name, e.g. "mei" for "Mei-er".

if nec. If configured (ask your service personnel), you can also search for surname and first name. To separate sur-name and first name by a space, enter "0". You can en-ter incomplete names, e.g. "mei p" for "Meier Peter".

if nec.

Select and confirm each letter to be deleted. The last letter entered is deleted.

Confirm.

The name is searched for. This may take a few seconds.

Directory

2=LDAP?

Delete Character?

In large databases, the results of the search may be incomplete if too few characters are entered

page 46.

Search?

45

Step by Step


The result is displayed

If only one name is found, it is displayed. Confirm.

If several names are found (max. 50), the first name is displayed.

+ or - Scroll to next or previous entry,

or

confirm,

or



If no name is found

If your search does not yield any name corresponding to your query, you can extend the range of the search, e.g. by deleting characters.

Select and confirm the option shown. For further procedure, see above.

If too many names are found

If more than the maximum of 50 names are found cor-responding to your query, only an incomplete list of re-sults can be displayed.

You can view these results, select any of the names, or change the search string (e.g. narrow the search by en-tering more characters).

Confirm, to view the incomplete list. For further procedure, see above.

or Narrow the search down.

Select and confirm, in order to change the search string. For further procedure, see above.

Call?

Scroll Next?

Scroll Previous?

Call?

Modify search?

In this case it is advisable to narrow down the search so that all corresponding names can be displayed.

Show matches?

Modify search?

46


Step by Step

Making calls using system speed-dial numbers

Prerequisite: You know the system speed-dial num-bers (consult your service personnel).



j Enter a three-digit speed-dial number.

if nec. Suffix-dialing

j If necessary, you can suffix-dial additional digits (for example, the user’s extension) at the end of the saved station number. If this feature is configured, a suffix is automatically di-aled (for example, "0" for the exchange) if no entries are made within 4 or 5 seconds.

Dialing with speed-dial keys

Prerequisite: You have configured speed-dial keys page 47.



) Press the key shown.

j Press the required speed-dial key.

Configure a speed-dial key

You can program the keys 0 to 9 with ten frequently used phone numbers.



Confirm.

) Press the key shown.

j Press the required speed-dial key. If the key is already in use, the programmed phone number appears on the screen.

*7=Use speed dialing?


*7=Use speed dialing?

*92=Change Speed Dial?

Change?

47

Step by Step


Confirm.

j First enter the external code and then the external sta-tion number.

Confirm.

or If you make a mistake:

Select and confirm the option shown. This deletes all entered digits.

Confirm.

or


or


or


Talking to your colleague with a speaker callYou can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel), or to an internal user with a system telephone without any action on their part.



j Enter the station number.

Change

Save

Previous?

Next?

Change?

Delete?

Exit?

*80=Speaker call?

Responding to a speaker call page 48.

48


Step by Step

Talking to your colleague with discreet calling (not for HiPath 500)If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (dis-creet calling).

^ Lift the handset.

)945 Enter the code.

j Enter your internal station number.

Automatic connection setup (hotline)If this function is configured (contact your service per-sonnel), the system automatically sets up a connection to a preset internal or external destination.

^ Lift the handset. Depending on the setting, the connection is either set up immediately or only after a preset period of time (hotline after a timeout).

Reserving a trunkIf configured (ask your service personnel), you can re-serve an occupied trunk for yourself. When the line is free, you receive a call and a note on the display.

Prerequisite: "Currently busy" appears on the display.

Confirm.

Reserved line is free:

Your telephone rings and the display shows "Trunk is free".

^ Lift the handset. You will hear the dial tone.

j Enter the external phone number.

Your service personnel can protect your tele-phone against discreet calling.

Reserve trunk

49

Step by Step


Assigning a station number (not for U.S.)If this function has been configured (contact your ser-vice personnel), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party’s display.



j Enter the DID number you wish to use.

j Dial the external number.

Associated dialing/dialing aidIf this function has been configured (contact your ser-vice personnel), you can use a dialing aid to dial num-bers and set up calls for your telephone. The operating procedure depends on whether the dial-ing aid is connected to the S0 bus or the a/b (T/R) port.

You can also use your system telephone as a dialing aid for other telephones.

Dialing aid on the S0 bus

On the PC, select a destination and start dialing.

^ The speaker on your telephone is switched on. Lift the handset when the other party answers.

Dialing aid at the a/b (T/R) port

On the PC, select a destination and start dialing.

"Lift the handset" appears on the PC screen.

^ Lift the handset.

Dialing aid from your telephone for another telephone



j Enter the internal station number ("Dial for:").

j Enter the number you wish to dial.

*41=Temporary MSN?

*67=Associated dial?

50


Step by Step

During a call

Using call waiting (second call)Callers can still reach you while you are engaged in an-other call. A signal alerts you to the waiting call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can block the second call or the signal tone ( page 52).

Prerequisite: You are engaged in a phone call and hear a tone (every six seconds).

Ending the first call and answering the waiting call:

\ Replace the handset. Your telephone rings.

^ Answer the second call. Lift the handset.

Placing the first call on hold and answering the second call:


You are immediately connected to the second caller. The first party is placed on hold.

Ending the second call and resuming the first one:

Confirm.

or

\ Replace the handset. "Recall appears on the display: ..." appears on the screen.

^ Lift the handset.

Call waiting?

Quit and return?

51

Step by Step


Preventing and allowing call waiting (automatic camp-on)If this function has been configured (ask your service personnel), you can prevent or allow a second call

page 51 from being signaled by automatic camp-on during an ongoing call.


Select and confirm the option shown[1],

or


Turning the call waiting tone on and offYou can suppress the call waiting tone (every six sec-onds) for external calls. A one-time special dial tone then alerts you to the waiting call.

Activating



Deactivating



Saving a number You can save your call partner’s station number for sub-sequent redialing from the caller list page 43.



#490=Call wait.trm.off?


*490=Call wait.term.on?

Waiting tone off?

Waiting tone on?

Save number?

52


Step by Step

Parking a callYou can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone.




0 ... 9 Enter the number of the park slot (0 - 9) and make a note of it. If the park slot number you entered is not dis-played, it is already in use; enter another one.

Retrieving a parked call

Prerequisite: One or more calls have been parked. The phone is idle.



0 ... 9 Enter the park slot number you noted earlier. If the park slot number you enter is not in use, you can-not retrieve the call.

*56=Park a call?

Retrieve call?


If a parked call is not picked up, after a specific pe-riod of time the call is returned to the telephone from where it was parked (recall).

53

Step by Step


Holding external callsIf you have programmed a hold key on your phone

page 63, you can put external calls on hold. Then all other stations can accept the call on the as-signed trunk.

S Press the "Hold" key.

The message of the relevant trunk appears (e.g. 801) and note the trunk number. If available, the LED of the assigned trunk key flashes slowly.

if nec.

\ or s Replace the handset or press the key shown. Depending on the configuration, this may be necessary so other members can also pick up the call on hold.

Accepting call on hold

Prerequisite: One or more calls are on hold. The phone is idle.



or

S If the "Retrieve" key is available page 63, press it.

j Enter the noted trunk number.

or

T If there is a "Line:" key available for the relevant trunk, it flashes slowly. Press the key shown.

Held on line: 801

Retrieve line

54


Step by Step

Conducting a conferenceIn a conference call, you can talk to as many as four oth-er parties at the same time. These may be internal or external users.

j Call the first party.


j Call the second party. Announce the conference.


A tone sounds every 30 seconds to indicate that a con-ference is in progress.

If the second party does not answer

Confirm.

Adding up to five parties to a conference

Confirm.

j Call the new party. Announce the conference.


Viewing the conference parties

Select and confirm the option shown. The first party is displayed.

To display other parties, confirm each subsequent display.

To exit the list: Select and confirm the option shown.

Removing parties from the conference

Select and confirm the option shown. The first party is displayed.

Confirm as often as required until the desired party ap-pears.


You can only add parties to or remove them from a conference if you initiated the conference.

Start conference?

Conference?

Return to held call?

Add party?

Conference?

View conf parties?

Next?

Exit list?

View conf parties?

Next?

Remove party?

55

Step by Step


Leaving a conference


or\ Replace the handset, if this feature is configured (con-

tact your service personnel).

Ending a conference


or

\ Replace the handset, if this feature is configured (con-tact your service personnel).

Removing the ISDN central office party from the conference


Leave conference?

End conference?

Drop last conf. party?

56


Step by Step

Activating tone dialing/DTMF suffix-dialingYou can transmit dual-tone multifrequency (DTMF) sig-nals to control devices such as an answering machine or automatic information system.



j You can use the keys 0 through 9, ) and ( to transmit DTMF signals.

*53=DTMF dialing?

Ending the call also deactivates DTMF suffix dial-ing. Your system may be configured so that you can start DTMF suffix-dialing immediately after set-ting up a connection.

57

Step by Step


Recording a callIf configured (contact your service personnel for de-tails), you can record an active call.

Prerequisite: You are on a call, the "Recording" key is configured page 63.

S Press the "Recording" key. The LED lights up.

You and the other party hear an announcement that re-cording has started and as long as recording is still run-ning, you hear an acoustic signal approx. every 15 sec-onds.

Stopping recording

R Press the "Recording" key which lights up. The LED goes out.

Listening to a recording

Playback of the recording depends on the voice record-ing system used (see the associated user guide).

During recording, it is not possible to add further call parties.

58


Step by Step

Transferring a call after a speaker call announcement in a groupIf this function has been configured (contact your ser-vice personnel), you can use a speaker call (announce-ment, page 102) to announce a call in progress to a group of users page 48. After a member of the group has accepted the call re-quest, you can transfer the waiting party.


Confirm. The other party is placed on hold.

: Press the key shown.


j Enter the group’s station number.

[ Announce the call. When a member of the group accepts the call

page 48, you are connected to this party.


or


Consultation?

*80=Speaker call?

Transfer?


If the connection between the two other parties is not established within 45 seconds, the call from the first part returns to you (recall).

59

Step by Step


Send trunk flash (not for HiPath 500)To activate ISDN-type services and features through the network carrier’s analog trunks or those of other com-munications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the ser-vice code or telephone number.

Prerequisite: You have set up an external connection.



j Enter the service code and/or telephone number.

*51=Trunk flash?

60


Step by Step

If you cannot reach a destination

Call waiting (camp-on)

Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.

The called party can then respond page 51.

Busy override – joining a call in progressThis function is only available if it has been configured by the service technician (contact your service person-nel).

Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.


The called party and person to whom this party is talk-ing hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: "Override: (Num-ber or name)".

You can now start talking.

Camp-on

The called party can prevent automatic call wait-ing page 52.

If this feature is configured (contact your service personnel), you will hear the ring tone and the message "Camp-on" is immediately displayed.

Override?

61

Step by Step


Using night answerWhen night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by ser-vice personnel ( standard night answer service) or by you ( temporary night answer service).

Activating


Press the "OK" dialog key to confirm ( standard night an-swer service).

or

) Enter the code ( standard night answer service).

or

j Enter the destination number (= temporary night an-swer service).

Confirm.

Deactivating


Service personnel can also configure an "automatic night answer service". The automatic night answer ser-vice activates at specific times for your telephone de-pending on how it is programmed. You can deactivate the automatic night answer service or replace it with a night answer service you configured (see above).


Night answer on?

*=default?

Save?

Night answer off?

62

Programming the function keys

Step by Step

Programming the function keysYou can program frequently used functions, station numbers or procedures onto the function keys on your OpenStage 30 T or key module.

Configuring function keysSee also page 17.

Example: Programming the Shift key

N Open the Program/Service menu page 22.


S Press the key shown.

Confirm.


Confirm.

if nec.


Some functions (e.g. with "Call forwarding") cannot be saved completely. This means that when later initiating the function by pressing the button, further inputs are required.

Confirm.

or


The LED displays show the status of the function page 17 and page 64.

A list of all available functions is displayed, see the overview page 64.

*91=Key assignment

Change key

More features

Shift Key

Save incomplete

Exit

Another key

63

Step by Step


Overview of functionsThe functions are split into the following menus:• Destinations• Feature Settings• PIN and Authorization• Calls• More features

Saved function LED messages

Call forwarding, Forwarding - trunk, Forward Line, Night answer,Do not disturb, Telephone lock, Advi-sory message, Ringer cutoff, HF answerback on/off, Join/leave group, Caller ID suppression, Call wait.term., Waiting tone off, Ring Transfer, Record-ing, Door opener on/off, Control Relay (only for HiPath 3000), Ringing group on, Shift Key, UCD (Available on/off, Work on/off), Night answer on/off, MULAP Privacy Release:

S Saved function is not activated.R Saved function is activated.

Callback:S You have no entry for callback.R You have an entry for callback.

Repdial key (Internal), Direct station select:S Party not on a call.R Party is on a call or has activated DND.T Flashing quickly - I’m being called, please accept.

Flashing slowly - another party is being called and has not yet answered.

Call key, General call key, Trunk key, MULAP Key, Temporary MSN:

S No call via corresponding trunk.R Active call via the corresponding trunk.

T Flashing quickly - call on the relevant trunk, call pickup is possible by pressing the key. Flashing slowly - a call is placed on hold on the relevant trunk.

The available functions depend on your configu-ration. If a function is missing, contact your ser-vice personnel.

64


Step by Step

Trunk group key:S At least one trunk is free.R All lines in this trunk group are occupied.

View call charges:S No chargeable calls have been set up since the last

check.R Chargeable calls have been set up since the last check.

Call forwarding, Forward Line:T Flashing slowly - your line is a call forwarding destina-

tion.

Fax details:S No fax received or no message on the answering ma-

chine.R Fax received or message on the answering machine.

View number of calls:S No waiting callers.

T Flashing quickly - callers waiting (certain number is ex-ceeded). Flashing quickly - callers waiting (certain number is reached).

Data I/O Service:S No connection to an application.R Active connection to an application.

T Flashing slowly, connection to an application is tempo-rarily interrupted.

The following functions programmed on keys do not have a LED function: Repdial key (external), Procedure key, Trace call , Speed dial , Clear, Lock all phones, Send message, Directory ( 1=internal, 2=LDAP (not for HiPath 500), Call waiting, Toggle/Connect, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Tem-porary Phone, Override, Park a call, Pickup - directed, Pickup - group, Account code, Show call charges, Page (not for HiPath 500), Answer page, Timed re-minder, Open door, DTMF dialing, Recall-key, Room monitor, Hold key, Consult internal, Consultation, As-sociated dial, Associated serv., Tel. data service, Relo-cate, Discreet Call (not for HiPath 500).

65

Step by Step


Programming a procedure keyNumbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. The relevant service personnel must be granted appropriate authorization.

For example the function "Associated dialing" page 50 together with the required input (phone

number to be dialed) can be saved on a key. Numbers which require further input can also be saved.




Confirm.



j Enter procedure. Example: *67 231 123456

*67 Code for associated dial

231 Number of the phone for which the call should be made

12345 the number to be called.

if nec. S Press "Pause" to enter pauses (a "P" appears on the dis-play).

Confirm.

or If you make a mistake:


Confirm.

or


*91=Key assignment

Change key

More features

Procedure key

Save

previous

Exit

Another key

66


Step by Step

Configuring repdial keysYou can also program internal and external station num-bers on the second level. The LED function is not avail-able for internal station numbers on the second level. To program the second level, you must program a "Shift" key page 63.

See also page 17.




Confirm.

if nec.


Confirm.

Confirm.


If you make a mistake:


Confirm.

or


Select the saved procedure by pressing the key. Procedures with activatable/deactivatable func-tions are activated with one press of the button and deactivated with the next.

You can press the procedure key during a call to automatically send the saved digits as DTMF sig-nals page 57. For display messages when saving procedures, see page 117.

*91=Key assignment

Change key

+=Next layer

Destinations

Repdial key

previous

Exit

Another key

67

Step by Step


Deleting function key programming





You dial the saved number by pressing the key page 28.

You can also save a number during a call.

*91=Key assignment

Clear key

68

Displaying and assigning call charges

Step by Step


Displaying call charges (not for U.S.)

For the current call:

Call charges are shown by default on the display when a call ends. If you want to display call charges as they occur during a chargeable call, your service personnel must request this option from the network operator. Call charge display must be requested from the net-work operator and configured by the relevant service personnel. Depending on the setting, call charges are displayed during or after a call. Depending on the network operator, free external calls are also displayed. The message "Free of Charge" ap-pears on the screen either before or during the call. If the cost indication facility has not been installed, the display will show the dialed number and/or the length of the telephone call.

For all calls and for the last call

Connection charges for the last chargeable call made are displayed first. After five seconds, the accumulated connection charge (total) is displayed.



If a call is forwarded, call charges are assigned to the destination of the call transfer operation.

*65=Show call charges?


69

Step by Step


Displaying call charges for another telephone (not for U.S.)If configured (contact your service personnel), you can also display and print out information on chargeable calls for other phones (such as a pay phone).

Prerequisite: You have programmed the function "Show call charges" on a key page 63.

The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges.

S Press the "Call Charges" key. Chargeable calls are dis-played.

Press to display further chargeable calls.


or


or


or


Next

Print

Clear

Add�l information

Exit

70


Step by Step

Dialing with call charge assignmentYou can assign external calls to certain projects.

Prerequisite: Your service personnel have defined ac-count codes for you.



j Enter the account code.

if nec. ( Press this key.

or

Confirm.

May be necessary, depending on configuration; contact your service personnel.

j Enter the external phone number.

*60=Account code?

#=Save?

You can also enter the account code during a call.

71

Step by Step

Privacy/security

Privacy/security

Turning ringer cutoff on and offIf you do not wish to take calls, you can activate the ring-er cutoff function. Calls are only identified by one ring signal, and they are shown on the display.

Activating



Deactivating



Activating/deactivating "Do not disturb"If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, external call-ers are connected to another phone, which you can specify (contact your service personnel).

Activating



Deactivating


Confirm.

Ringer cutoff on?


Ringer cutoff off?

DND on?

DND off?

When you lift the handset, you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated.

Authorized internal callers automatically override the DND feature after five seconds.

72

Privacy/security

Step by Step

Caller ID suppressionYou can prevent your station number or name from ap-pearing on the displays of external parties you call. The feature remains active until you deactivate it.

Activating



Deactivating



Silent Monitoring/Secret busy override (not for HiPath 500)When configured (ask responsible service personnel), you can join in an on-going call conducted by an internal user and monitor silently and unnoticed.


j Enter your internal station number.

Suppress call ID?

Restore caller ID?

Your service personnel can activate/deactivate caller ID suppression for all phones.

73

Step by Step

Privacy/security

Monitoring a roomYou can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room.

Activating the telephone to be monitored



You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source.

Deactivating the telephone to be monitored

N Press the lit key. The LED goes out.

or


Monitoring the room

j Enter the internal station number of the phone located in the room that you wish to monitor.

Trace call: identifying anonymous callers (not for U.S.)You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In this case, you should not hang up.



*88=Room monitor?

*84=Trace call?

If the trace is successful, the transmitted data is stored by your network operator. Contact your service personnel.

74

Privacy/security

Step by Step

Locking the telephone to prevent unauthorized useYou can prevent certain unauthorized functions being enabled on your phone during your absence. For exam-ple dialing external numbers and access to your mailbox can be prohibited. Ask your service personnel which functions are locked.

Locking the phone



or


j Enter code (telephone lock) page 76.

Unlocking the phone



j Enter code (telephone lock) page 76.

Lock phone?

Unlock phone?

When the phone is locked, a special dial tone sounds when the handset is lifted. Within the system, users can make calls as normal.

Your phone can also be locked or unlocked by an authorized party page 76.

Unlock phone

75

Step by Step

Privacy/security

Locking another telephone to prevent unauthorized useIf configured (contact your service personnel), you can lock and unlock other telephones to prevent unautho-rized access.

If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.



j Enter the internal station number of the phone you wish to lock/unlock.

Confirm

or


Saving your PINEnter a personal code to use the functions• Locking the telephone to prevent unauthorized

use page 75• for using another telephone like your own

page 82• for changing a number page 84.

You can save this code.


Confirm.

j Enter the current five-digit PIN. If you have not yet set a PIN, use "00000" the first time.

j Enter the new PIN.

j Re-enter the new PIN.

*943=Lock all phones?

*=lock phone?

#=unlock phone?

*93=Change PIN?

If you forget your code, contact your service per-sonnel. Your code can be reset to "00000".

76

More functions/services

Step by Step


Appointments functionYou can configure your phone to call you to remind you about appointments page 78. You must save the required call times. You can enter a single appointment that will take place in the next twen-ty-four hours or you can enter a daily recurring appoint-ment.

Saving appointments


Confirm.

j Enter a 4-digit time such as 0905 for 9.05 (= 9.05 am) or 1430 for 14.30 (= 2.30 pm).

if nec. 2 or 7 If the selected language is "US English" (configure page 114) you can enter the code 2 for "am" or 7 for

"pm" (default = "am").

Confirm.

or


Confirm.

Deleting and checking a saved appointment


Confirm.

Confirm.

or


*46=Timed reminder on?

One time only?

Daily?

Save?

#46=Timed reminder off?

Delete?

Exit?

77

Step by Step


Using timed reminders

Prerequisite: You have saved a reminder page 77. The saved time arrives.

The phone rings. The appointment time is displayed.

n Press key twice.or

^ \ Lift the handset and replace it again.

Reminder at 1200

If you do not answer the timed reminder, it is re-peated five times and then deleted.

78


Step by Step

Sending a messageYou can send short text messages to individual stations or groups of stations with system telephones.

Creating and sending a message



j Enter the internal station number of the recipient or group.Select predefined text (can be changed by service per-sonnel) and confirm.

or0 ... 9 Enter the code directly.

The code is shown on your display with the correspond-ing message.

or


j Text entry (up to 24 characters) page 18.

Confirm.

Displaying and deleting messages you have sent

Prerequisite: The recipient has not yet accepted a sent message.



Confirm.

The text message is displayed.


The message is deleted.

Send message?

0=Please callback?

Enter message text?

Send?

Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN, pulse or tone dialing telephones.

View sent message?

Message sent?

Delete?

79

Step by Step


Viewing and editing incoming messagesPay attention to the notes on page 20.

O The LED lights up. Press the key shown.

or

Confirm.

The sender’s caller ID appears on the display.

Confirm.

The text message appears on the display.

Viewing the transmission time

Confirm.

Calling the sender


Deleting messages


View messages? f

Message sent?

Time/date sent?

Call sender?

Delete?

80


Step by Step

Leaving an advisory messageYou can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. When you receive a call, the message appears on the caller’s display.



Select predefined text (can be changed by service per-sonnel) and confirm.

or

0 ... 9 Enter the code directly. The code is shown on your display with the correspond-ing message.

or


j Enter message (up to 24 characters) page 18.

Confirm.

Deleting advisory messages



Advisory msg. on

0=Will return at:

Predefined messages with a colon can be com-pleted by entering a digit.

Enter message text?

Save?

Advisory msg. off?

81

Step by Step


Displaying the number of waiting calls/overload displayYou can show the number of external waiting calls on the display if you programmed the "View number of calls" key page 63.

R Press the " Calls in Q" key.

If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload), the LED on the key lights up. Contact your service person-nel to find out the waiting call limit.• LED off: There are no waiting calls.• LED is flashing slowly: The set limit has been

reached.• LED is flashing quickly: The limit has been exceeded

(overload).

Using another telephone like your own for a callOther parties can temporarily use your phone like their own for an outgoing call.




j Enter the number of the other user.

j Enter the other user’s code. page 76.

if nec.

If the other user has not set a PIN, he or she is prompt-ed to do so on his or her phone.

j Dial the external number. This state is canceled as soon as the call is ended.

PIN and Authorization?

*508=Temporary Phone?


Change PIN?

82


Step by Step

Fax details and message on answering machineIf a fax or answering machine is connected to your sys-tem and you have assigned the "Fax details" function to a programmable key page 63, the key lights up when a fax or a message has been received.

Deactivating signaling

R Press the flashing "Fax service" key. The LED goes out.

83

Step by Step


Changing a number (after exchanging/moving/relocating a phone)When configured (consult your service personnel), you can move your number to any other phone. Your phone to date is then assigned the old number of your new phone; the number including phone settings (e. g. programmed keys) are exchanged.

Prerequisite: Your old and new telephone are the first telephones at each connection. The telephones are in idle state.

The following procedure is carried out on the new phone.



j Enter own station number.

j Enter code (telephone lock) page 76. (Not necessary if you have not set a code.)

Confirm.

Relocate?

Complete relocate?

If you change numbers of different system phones, programmed keys are replaced with the default assignment. You can however connect your phone to a differ-ent port and then carry out the procedure.

84


Step by Step

Resetting services and functions (system-wide cancellation for a telephone)A general reset procedure is available for initiated func-tions. The following functions are deleted, if enabled:

• Forwarding on• Advisory msg. on• Ringing group on• Hunt group off• Suppress call ID• Call waiting tone off• Do not disturb on• Ringer cutoff on• Received messages:• View callbacks


Select and confirm the option shown[1].#0=Reset services?


85

Step by Step


Activating functions for another telephoneIf configured (contact your service personnel), you can activate and deactivate the following functions for other phones (associated service):

• Do not disturb, code: *97/#97 page 72

• Call forwarding, code *11, *12, *13/#1 page 33• Lock and unlock phone,

code *66/#66 page 75• Ringing group,

code *81/#81 page 102• Leave an advisory message,

code *69/#69 page 81• Group call,

code *85/#85 page 102• Reset services and functions,

code #0 page 85• Control relays,

code *90/#90 page 91• Night answer,

code *44/#44 page 62• Timed reminders,

code *46/#46 page 77


Confirm.

j Enter the internal station number of the phone where you wish to activate the function.

j Enter code (for example, *97 for "Do not disturb on").

For any additional input, follow the instructions on your display.

*83=Associated serv?

86


Step by Step

Using system functions from outside DISA (direct inward system access)If configured (contact your service personnel), you can use an external phone like an internal station to set up an outgoing external connection via the system. You can also activate or deactivate the following system functions:

• Reset services and functions, code #0 page 85

• Call forwarding, code *1/#1 page 33• Lock and unlock phone,

code *66/#66 page 75• Save your PIN,

code *93 page 76• Send a message,

code *68/#68 page 79• Leave an advisory message,

code *69/#69 page 81• Ringing group, code *81/#81 page 102• Group call, code *85/#85 page 102• Caller ID suppression,

code *86/#86 page 73• Camp-on tone, code *87/#87 page 52• Open door, code *61 page 40• Release door opener, code *89/#89 page 41• Control relays, code *90/#90 page 91• Do not disturb, code *97/#97 page 72• Ringer cutoff, code *98/#98 page 72• Dial using speed dial, code *7 page 47• Associated service, code *83 page 86

Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your phone to tone dialing. The phone is not connected to the system.

j Establish a connection to the system. Enter the station number (contact your service personnel).

j Wait for the continuous tone (if necessary, switch phone to tone dialing) and enter the internal number as-signed to you and the corresponding PIN.

( Enter the code (only required if programmed in the sys-tem).

87

Step by Step


j Wait for the dial tone and enter the code for example,

*97 for Do not disturb on. If necessary, make further entries; refer also to the user guide for dial pulse/DTMF phones.

or

j Dial the external number.

Using functions in ISDN via code dialing (keypad dialing)If authorized (contact your service personnel), you can access ISDN functions in some regions using codes.


Confirm.

j Enter the required trunk number (contact your service personnel).

j Entering a code for required ISDN function (contact your service personnel).

You can only perform one function/establish one outgoing connection at a time. The connection is cleared as soon as the function is successfully activated. In the case of an external call, the connection is cleared as soon as one of the call partners hangs up.

*503=Keypad dialing?

Contact your network provider to find out which ISDN functions can be code-operated in your country.

Siemens Enterprise Communications GmbH & Co. KG shall not be liable for damages/costs which may be incurred by fraudulent activ-ities or remote operation (such as toll fraud).

88


Step by Step

Controlling connected computers/programs/telephone data serviceIf this function has been configured (contact your ser-vice personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone.

Prerequisite: You have set up a connection.


Confirm.

For entering data, you are guided by the connected computer. However, depending on configuration (con-tact your service personnel), you must activate your en-tries in one of the following ways:

Inputs in en-bloc mode:

0 ... 9 Enter data.

( Complete entry.

or

Confirm.

or Inputs in online mode:

The connected computer processes your entries direct-ly.

( Enter the code.

0 ... 9 Enter data.

*42=Tel. data service?

Entry complete?

89

Step by Step


Communicating with PC applications over a CSTA interfaceIf configured (contact your service personnel), you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Ap-plications). You send information to the application and receive information from the application, for example, via your phone display.


j Enter the three-digit ID for the application you wish to control.

+- 0 ... 9 : Use the relevant keys to communicate with the applica-tion.

Temporarily interrupting communication with the application

^ The phone rings. You answer the call.

T The "Data I/O" key flashes: Communication to the appli-cation is automatically interrupted.

Resuming communication with the application

T Press the flashing "Data I/O" key. The LED lights up.

Ending communication with the application

Select and confirm the relevant CSTA message.

or

^ \ Lift the handset and replace it again.

90


Step by Step

Controlling relays (only for HiPath 3000)If this function has been configured (contact your ser-vice personnel), you can use up to four relays to enable/disable different devices (such as a door opener). Depending on how you program the relays, you can ac-tivate and deactivate them manually them or configure them to activate and deactivate automatically (after tim-eout).


or


1 ... 4 Enter the relay.

Sensors (HiPath 33x0/35x0 only)If configured (contact your service personnel), sensors are able to recognize signals, call your phone, and dis-play an appropriate message on the screen.


*90=Control Relay On?

#90=Control Relay Off?

91

Step by Step


Paging persons (not for U.S., not for HiPath 500)If radio paging equipment (PSE) is connected to your system (contact your service personnel), you can locate people via their pocket receivers.

Pocket receivers signal a call request to the person you want to page. This person can then answer the page at the nearest phone.

Paging persons

To ensure that you can be found, you must have en-abled a ringing group page 104, call forwarding

page 33 or call forwarding-no answer (service techni-cian) to the internal station number of your PSE. A call request is signaled automatically.

Answering the page from the nearest telephone

^ Lift the handset.

)59 Enter the code.

j Enter own station number.

92

Making calls in the team/executive/secretary configuration

Step by Step

Making calls in the team/executive/secretary configurationIf configured (consult your service personnel), you be-long to a team of subscribers with multiple lines (multi-line page 12). Your phone features trunk keys (MULAP keys) page 94.

LinesA distinction is made between primary and secondary lines. Each of these line types can be used on a private or shared basis page 93.

Primary line

All multi-line telephones have a primary line. This line can be reached in the usual manner via your public phone number. Incoming calls are signaled on this line.

Secondary line

The secondary line on your phone is used as a primary line by another subscriber. Your primary line, which is configured on another telephone, simultaneously func-tions as the secondary line on that telephone.

Line utilization

Private line

A line that is used by a single telephone. This line can-not be used as a secondary line by another telephone.

Shared line

A line that is configured on multiple telephones. The line status (if configured) is displayed for all telephones that share this line. If, for example, a shared line is being used by a telephone, a status message indicating that this line is busy is displayed on all other telephones.

Direct call line

A line with a direct connection to another telephone. You can see the status of the line from the LED.

93

Step by Step


Line seizureLine seizure must be configured (consult your service personnel). If automatic line seizure is configured, a trunk is automatically assigned when you lift the hand-set or press the trunk key.

Trunk keysThe programmable keys on multi-line phones function as line keys. Every sensor key programmed as a "Trunk key" (key label: Transfer Trk) corresponds to a trunk with the result that you can configure up to 8 trunks in OpenStage 30 T .

As a team member, you can independently program the following functions on keys page 63:• Direct station select• Join/leave group

(not available on executive phone in an executive/secretary team)

• Ring Transfer: On/Off (only in an executive/secretary team)

You can also program a sensor key with the function "Forward Line" (call forwarding) for each line.

LED displays on trunk keys

LED Explanation

S Off –The line is in idle mode.

T Flashing1

[1] In this manual, flashing keys are identified by this icon, regardless of the flashing interval. The flashing interval represents different statuses, which are described in detail in the corresponding sec-tions of the manual.

– Incoming call on the line.–Hold reminder is activated.–The line is on "Hold".

R On –The line is busy.

94


Step by Step

Answering calls with the trunk keys

Prerequisite: Your telephone rings or the trunk key flashes quickly.

if nec. T Press the trunk key that is flashing quickly. (not necessary if "Prime Line" is active).

^ Lift the handset.


Dialing with trunk keys

if nec. S Press the free trunk key you wish to use to establish the connection (not necessary if "Prime Line" is active).

j Dial the phone number.

^ If the party does not answer: Lift the handset.


Placing a call on hold on a trunk key and retrieving the held call

Prerequisite: You are conducting a call via one of your group’s trunks. The "Hold" key has been programmed on your telephone page 63.

Hold

S Press the "Hold" key.

if nec.

\ or s Replace the handset or press the disconnect key.

Depending on the configuration (contact your service personnel), this may be necessary so other team mem-bers can also pick up the call on hold.

Retrieving the call

T Press the trunk key flashing slowly.

95

Step by Step


Making calls on multiple lines alternately

Prerequisite: You are conducting a call via one of your group’s trunks. Another trunk key is flashing.

T Press the flashing trunk key. The first call party is on hold on the other trunk.

T Press the trunk key flashing slowly. The second call par-ty is on hold.

You can switch between lines as often as you wish. Press the trunk key flashing slowly each time.

MULAP conference releaseIf configured (consult your service personnel), you can program a sensor key on your phone with the function "MULAP Privacy Release" page 63. The default label is "Priv Release".

If you program this key, you do not have to use the menu to set up a conference. Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the con-ference.

[ You are conducting a call.

S Press the "Priv Release" key. The LED lights up.

Up to three team members can now join the confer-ence.

Prerequisite: The trunk on which you are speaking is configured on the other phone as a trunk key.

T Press the flashing trunk key.

96


Step by Step

Direct station selection keyEach team member has a direct station selection key for every other team member. This means that each team member can be reached di-rectly by other team members at the touch of a button.

Understanding LED messages from DSS keys

S LED on the DSS key is off - the team member is not en-gaged in a phone call.

or

R LED on the DSS key is lit - the team member is engaged in a phone call or has activated do not disturb.

or

T LED on the DSS key is flashing rapidly - a call has ar-rived for you and needs to be answered.

or

T LED on the DSS keys is flashing slowly - a caller is try-ing to reach another member of your team, who has not yet answered.

Using DSS keys to answer calls

Prerequisite: Your telephone rings or the DSS key flashes.

if nec. T Press the flashing DSS key. This is not necessary if you are called directly (DSS key flashes quickly).

^ Lift the handset.


Calling a team member directly

S Press the DSS key.

or

R If the team member you wish to reach is engaged in an-other call, the DSS key on your telephone is lit. You can still make the call in this case.

^ If the party does not answer: Lift the handset.


97

Step by Step


Transferring a call in progress

S Press the DSS key and announce the call if necessary.


or

s Press the key shown.

Accepting a call for another team member

T Press the flashing DSS key or trunk key.

^ Lift the handset.


98


Step by Step

Forwarding calls on trunksYou can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system). Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group.



or

S If available, press the "CFW MULAP" key. (You have programmed a key with the incomplete "CFW MULAP" function, excluding the call forwarding type and destination page 63.)

S Press the required line key.

or

j Enter the required trunk number.


or


or


j Enter the destination number.

Confirm.

or

S If available, press the "CFW MULAP" key. (You have stored the call forwarding type and destination on the "CFW MULAP" key, page 63.)

Forward MULAP on

1=all calls

2=external calls only

3=internal calls only

Save

99

Step by Step





R Press the required line key.

or


or

R If available, press the "CFW MULAP" key.

Understanding LED messages of the "CFW MULAP" key

S The LED on the "CFW MULAP" key is off - call forward-ing is not active for this trunk.

or

R The LED on the "CFW MULAP" key lights up - call for-warding is active for this trunk.

or

T The LED on the "CFW MULAP" key is flashing slowly, the trunk is the call forwarding destination.

Forward Line: Off

If you have activated call forwarding for a trunk, a special dial tone sounds when the line is seized.

100


Step by Step

Transferring calls directly to the executive phoneNormally, all calls for the executive are audibly signaled only by the secretary phone. You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it.

Prerequisite: On your phone there is a sensor key pro-grammed with the function "Ring Transfer". The default label is "Ring xfer".

Activating

S Press the "Ring xfer" key. The LED lights up.

or




or


Deactivating

R Press the "Ring xfer" key. The LED goes out.

or




or


Ring Transfer: On

Ring Transfer: Off

101

Step by Step

Using team functions

Using team functionsIf configured (consult your service personnel), your tele-phone is part of a team. The team consists of internal phones that are able to use certain functions.

Activating/deactivating a group call

If configured (consult your service personnel), you be-long to one or more groups of stations, which can be reached via hunt group or group call station numbers. Incoming calls are signaled one after the other (= hunt group) or simultaneously (= group call) on all phones in the group, until a group member answers the call.

Each station in the group can still be reached via their personal station number.

You can activate and deactivate the audible signal for a hunt group, group call or individual trunks in a group.

You are part of a hunt group or call group



or


S or R Press the "Hunt group" key.

You belong to multiple groups



or



Leave group?


Join group?

Leave group?

Join group?

102


Step by Step

S or R Press the "Hunt group" key.

If an "X" appears between group/trunk number (such as 301) and group name, the audible tone is active for this group or trunk.

or

No "X" means that the audible tone is deactivated.

Confirm. The next group/trunk number is displayed with a group name.

or

Select and confirm the option shown[1]. The audible tone for the group/trunk displayed is deacti-vated.

or

Select and confirm the option shown[1]. The audible tone for the group/trunk displayed is activat-ed.

or

Select and confirm the option shown. The audible tone for all groups and trunks is deactivat-ed.

or

Select and confirm the option shown. The audible tone for all groups and trunks is activated.

301 X Group name

301 Group name

Next?

Leave group?


Join group?

#=Leave all groups

*=Rejoin all groups

If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you belong to, you will hear a special dial tone when you lift the handset.

103

Step by Step


Accepting a call for another member of your teamYou can use your own telephone to accept calls for oth-er telephones in your team, even while on a call (call pickup groups; contact your service personnel).

Prerequisite: Your telephone rings briefly. "Call for:" ap-pears on the upper display line with the station number or name of the originator; the station number or name of the caller appears on the lower line.

Confirm.

Ringing groupYou can have calls for your telephone signaled audibly at up to five other internal phones. The phone that an-swers the call first receives the call.

Saving, displaying, and deleting telephones for the ringing group



Follow the display prompts (enter the internal station number).

Removing all telephones in a call ringing group


Pickup - group?


*81=Ringing group on?

If your phone belongs to a ringing group, your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line.

Ringing group off?

104


Step by Step

Uniform Call Distribution (UCD)If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest.

Logging on and off at the beginning and end of your shift



Confirm

or


j To log on, enter your identification number ("Agent:"). Contact your service personnel to find out what it is.

Logging on and off during your shift



Confirm.

or


UCD?

*401=Log on?

#401=Log off?

UCD?

#402=Not available?

*402=Available?

105

Step by Step


Requesting and activating a work time

You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is ex-cluded from call distribution for a set period or until you log back on.



Confirm.

or


Turning the night service on and off for UCD



Confirm.

or


Display the number of waiting calls



Confirm.

UCD?

*403=Work on?

#403=Work off?

UCD?

*404=UCD night on?

#404=UCD night off?

UCD?

*405=Calls in queue?

106

Special functions in the LAN (not for HiPath 500)

Step by Step

Special functions in the LAN (not for HiPath 500)If your telephone is operating in a HiPath 5000 environ-ment, multiple HiPath 3000 systems are interconnect-ed via a LAN (Local Area Network, e. g. proprietary PC network). You are conducting a call via the LAN (PC net-work). In this instance, you must note certain particularities for some functions. These are described in this section.

Leaving hunt group/group callPrerequisite: You are part of a hunt group/group call

page 102 in another HiPath 3000:



j Enter the (DISA) call number of the other HiPath 3000.

= or ( Confirm your entry.

j Enter the (DISA) station number of your phone.



or


You belong to multiple groups associated with another HiPath 3000

j Enter group number for "directed joining/leaving".

DISA intern?

Leave group?

Join group?

107

Step by Step


Setting up "follow me" call forwardingYou can activate/deactivate call forwarding HiPath 5000 for your phone from other phones in the page 33 en-vironment.



j (DISA) station number of the HiPath 3000.




Activating



Confirm.

or


or


j Enter the destination phone number.

Confirm.

Deactivating



DISA intern?

Forwarding on?

1=all calls?

2=external calls only?

3=internal calls only?

Save?

Forwarding off?

108


Step by Step

Using night answerIf authorized (contact your service personnel), you can define telephones in other HiPath 3000 communica-tions platforms as the night answer page 62.



j Enter the (DISA) call number of the other HiPath 3000.




Activating



j Enter the destination number (= temporary night an-swer service).

Confirm.

Deactivating



DISA intern?

Night answer on?

Save?

Night answer off?

109

Step by Step


Ringing groupYou can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 3000 communications platforms page 104.

Saving, displaying, and deleting telephones for the ringing group




or


or

select and confirm, then follow the operating instruc-tions.


Confirm.

Confirm.


Removing all telephones in a call ringing group



*81=Ringing group on?

Add to ringing group?

Add another station?

Display/remove?

#=Entry complete?

Save?

Exit?

Ringing group off?

110


Step by Step

Controlling relays (only for HiPath 3000)If this feature is configured (contact your service person-nel), you can also control relays page 91 in other HiPath 3000 communications platforms.



j Enter the (DISA) station number of the HiPath 3000 where you wish to control the relay.


j Enter the (DISA) station number of the phone you wish to use to control the relay.


Confirm

or


1 ... 4 Enter the relay.

DISA intern?

*90=Control Relay On?

#90=Control Relay Off?

111

Step by Step


Opening doorIf this feature is configured (contact your service per-sonnel), you can also activate the door opener

page 40 in other HiPath 3000 communications platforms.



j Enter the (DISA) station number of the HiPath 3000 where you wish to control the door opener.


j Enter the (DISA) station number of the phone you wish to use to control the door opener.



j Z Dial the entrance telephone number.

DISA intern?

Open door?

112

Individual phone configuration

Step by Step


Setting contrast+ or - Press one of the keys shown in idle mode page 19.


+ or - Modify the setting. Keep pressing the key until the de-sired contrast is set.

= Save.

Adjusting audio settingsOptimize the audio settings on your OpenStage for your environment and according to your personal require-ments.

Adjusting the receiving volume during a call

You are conducting a call.

+ or - Raise or lower the volume. Keep pressing the key until the desired volume is set.

= Save.

Adjusting the ring volume

+ or - Press one of the keys in idle mode page 19 or while a call is in progress.Confirm.


= Save.

Adjust ring tone

+ or - Press one of the keys shown in idle mode page 19.


+ or - To adjust the ring tone: Keep pressing the keys until the desired tone is set.

= Save.

Display contrast? f

Ring volume?

Ring tone?

113

Step by Step


Adjusting the attention ring volume

If you are part of a team with trunk keys, other calls can be signaled acoustically in the team during a call. You will hear the attention ring.




i Save.

Adjusting the speakerphone to the room acoustics

To help the other party understand you clearly while you are talking into the microphone, you can adjust the tele-phone to the acoustics in your environment: "Quiet room", "Normal room" and "Noisy room".



+ or - To set the room type: Keep pressing these keys until the setting you want appears on the screen.

= Save.

Language for system functions




Select the language you wish to use (such as "Spanish") and press the "OK" dialog key to confirm.

Attention Ring Vol.

Speakerphone mode?

More features? f

*48= Select language?

15=Spanish?

114

Testing the phone

Step by Step

Testing the phone

Testing functionalityYou can test your phone’s functionality.

Prerequisite: The phone is in idle mode.




If everything is functioning correctly:• all LEDs on the phone flash (only the menu key LED

is continuously lit)• your station number is displayed• the ring tone is audible

Checking the key assignmentYou can check key assignment on your phone to deter-mine which functions are assigned to which keys.



S Press any key. The key assignment is displayed.


More features?

*940=Phone test?

Prog. feature key

Exit

115

Step by Step

Differing display view in a HiPath 4000 environment (not for HiPath 500)

Differing display view in a HiPath 4000 environment (not for HiPath 500)Depending on the system configuration, some func-tions may not always be offered in the display as de-scribed in this document.

In addition, display texts may differ from those de-scribed in this document according to the system con-figuration. The following table provides an overview:

HiPath 3000 display HiPath 4000 display DescriptionProgram/Service Service menu? page 22Transfer Transfer? page 32View callbacks Show callback destinations? page 37Pickup - directed Pickup - directed page 38Caller list Call list/log? page 43Use speed dialing Use speed dialing?

page 47Change Speed Dial Speed dial?Call wait.term. Second call release?

page 52Call wait.trm.off Second call on/offRinger cutoff on/off Ringer cutoff on/off? page 72Join/leave group Hunt group on/off? page 102

116

Fixing problems

Step by Step

Fixing problems

Responding to error messagesPossible causes:

Station number is incorrect.

Possible reactions:

Enter correct station number.

Possible causes:

Locked function selected.

Possible reactions:

Apply to service personnel for authorization for relevant function.

Possible causes:

Dialed a non-existent station number. Called phone is unplugged.

Possible reactions:

Enter correct station number. Call this station again lat-er.

Possible causes:

Dialed your own station number.

Possible reactions:

Enter correct station number.

Contact partner in the case of problemsContact your service personnel if a fault persists for more than five minutes, for example.

Invalid entry

Not authorized

Currently not possible

Invalid station number

117

Step by Step

Fixing problems

Troubleshooting

Pressed key does not respond:

Check if the key is stuck.

Telephone does not ring:

Check whether the "Do not disturb" function is activated on your telephone ( page 72). If so, deactivate it.

You cannot dial an external number:

Check whether your telephone is locked. If the phone is locked, enter your PIN to unlock it

page 75.

To correct any other problems:

First contact the relevant service personnel. If the ser-vice personnel are unable to correct the problem, they must contact Customer Service.

Caring for your telephone• Never allow the telephone to come into contact

with coloring, oily or aggressive agents.• Always use a damp or antistatic cloth to clean the

telephone. Never use a dry cloth.• If the telephone is very dirty, clean it with a diluted

neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).

• Never use aggressive or alcohol-based cleansers on plastic parts. The use of scouring agents is also for-bidden.

118

Fixing problems

Labeling keysThe following options are available for labeling keys of the OpenStage 30 and/or OpenStage Key Module 15 with the functions assigned to them or the saved numbers on them:

Labeling• By hand:

Labeling strips are supplied with your OpenStage 30 and OpenStage Key Module 15. Note the function or name in the white field on the strip and insert the strip on your OpenStage 30 or OpenStage Key Module 15.

• With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool.

• Select the appropriate key labeling tool in your language. You can use the tool online via the browser or you can download it for local use.

119

http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool

Index

Index

AActivating door opener .............................. 40Advisory message ..................................... 81

deleting .................................................... 81Agents ........................................................ 105Alternating ................................................... 31Announcement ........................................... 48Answer timed reminder ............................ 78Answering machine ................................... 83Assigning a DID number ........................... 50Associated dialing/dialing aid ................... 50Associated service ..................................... 86Attention ring volume .............................. 114Audio keys ................................................... 15Automatic call waiting ............................... 52Automatic connection setup .................... 49Automatic line seizure ............................... 27

BBusy override ........................................ 61, 73

CCall

accepting ................................................. 23accepting in a team ............................... 98accepting, group ................................... 104distributing ............................................ 105ending ...................................................... 26entrance phone ...................................... 40forwarding ............................................... 33forwarding in a team ............................. 99holding ..................................................... 54in a team with trunk keys ..................... 95incoming .................................................. 23parking ..................................................... 53pickup, directed ...................................... 38rejecting ................................................... 30retrieving from park ......................... 53, 54transfer after announcement ............... 59transferring ........................................ 32, 98using DSS keys in a team ..................... 97

120

Call charge assignment ............................. 71Call charges

for another telephone ............................ 69for your telephone .................................. 69

Call duration ................................................ 69Call forwarding ........................................... 33

MSN in CO .............................................. 35Call log ......................................................... 21Call request ................................................. 21Call signal .................................................... 23Call volume ................................................ 113Call waiting .................................................. 61

accepting ................................................. 51Call waiting (camp-on)

tone off .................................................... 52Call waiting on/off ...................................... 52Call waiting tone on/off ............................. 52Callback ........................................................ 36Caller ID suppression ................................ 73Caller list, using .......................................... 43Calling a second party ............................... 31Calls

recording .................................................. 58Calls in queue ..................................... 82, 105CE marking .................................................... 2Central telephone lock .............................. 76CFNR ............................................................ 34Change number .......................................... 84Changed phone .......................................... 84Charges

for another telephone ............................ 69for your telephone .................................. 69

Checking the key assignment ................ 115Code dialing in ISDN .................................. 88Conference .................................................. 31Connection setup

automatic ................................................. 49Connection setup, automatic ................... 49Consultation ................................................ 31Control relays .............................................. 91CSTA ............................................................ 90

Index

DDetails, fax .................................................. 83Dialing

en-bloc ...................................................... 42from the caller list .................................. 43with speed dialing .................................. 47with the dialing aid ................................. 50

Dialing aidS0 bus ...................................................... 50

Dialing numbersfrom the internal directory .................... 44from the LDAP database ...................... 45using redial .............................................. 29

Direct inward system access (DISA) ...... 87Direct station select ............................. 64, 97Directory, internal ....................................... 44DISA ............................................................. 87Discreet calling ........................................... 49Display view for

HiPath 4000 environment ................... 116Distributing calls ....................................... 105Do not disturb ............................................. 72Door release ................................................ 41

EEditing a dial number ................................. 42Editing dial inputs ....................................... 42Editing the station number ....................... 42En-bloc dialing ............................................. 42Entrance telephone ................................... 40

FFax details ................................................... 83Forwarding

MSN in CO .............................................. 35multiple subscriber number (MSN) ..... 35

Forwarding MSN in CO ............................. 35Free keys

programming ........................................... 63Function keys ............................................. 15

programmed ........................................... 17

Functionsactivating/deactivating for another tele-phone ....................................................... 86programming on a key .......................... 63resetting ................................................... 85using from the outside .......................... 87

GGeneral information ................................... 10Group call ................................................... 102

HHandsfree answerback ............................. 39

off .............................................................. 39on .............................................................. 39

HiPath 5000"follow me" call forwarding ................. 108group call ............................................... 107hunt group ............................................. 107night answer ......................................... 109opening a door ...................................... 112relays ...................................................... 111ringing group ......................................... 110

Hold .............................................................. 54Hotline .......................................................... 49Hotline delayed ........................................... 49Hunt group ................................................ 102

IIdle mode ..................................................... 19Important information .................................. 3Incoming calls ............................................. 21Internal directory ........................................ 44IP telephony .............................................. 107

Kkey module .................................................. 14Keypad ......................................................... 18Keypad dialing ............................................. 88Keys

programming ........................................... 63saving incomplete .................................. 63

121

Index

LLAN telephony .......................................... 107LDAP telephone database ........................ 45Leaving an advisory message .................. 81LED

trunk keys ................................................ 94LED display

direct station selection keys ................ 17function keys .......................................... 17

LED messages, understanding . 64, 97, 100Line seizure, automatic ............................. 27Line utilization ............................................. 93Location of the telephone .......................... 3Locking all phones ..................................... 76Locking/unlocking ...................................... 75

MMailbox key ................................................. 15Making calls ................................................ 27Making mobile calls ................................... 82Menu key .................................................... 15Message

answering ................................................ 80deleting/displaying ................................. 79receiving .................................................. 80sending .................................................... 79

Microphone ................................................. 26Move function ............................................ 84Move with phone ....................................... 84MULAP conference release ..................... 96MULAP keys, trunk keys .......................... 93Multi-line telephone ................................... 12Multiple subscriber number (MSN)

forwarding ............................................... 35

NNameplate ................................................... 11Navigation keys .......................................... 16Night answer .............................................. 62Number

saving ....................................................... 67

122

OOpen listening ............................................ 26Opening a door ........................................... 40

with a code .............................................. 40OpenStage 30T

speakerphone mode functionnotes ..................................................... 24setting the room character ............. 114

OpenStage Key Module 15 ...................... 14Operating instructions ................................. 2Operating steps

programming on a key .......................... 66Operational elements ................................ 13Outgoing calls ............................................. 21Overload ...................................................... 82

PParking a call ............................................... 53Personal identification number ................ 76Phone

locking another ....................................... 76locking/unlocking centrally .................... 76using another like your own ................. 82

Phone settings .......................................... 113Pickup (call) ......................................... 38, 104PIN ................................................................ 76

for a telephone ....................................... 75Placing a call on hold

in the team .............................................. 95Primary line ................................................. 93Private line ................................................... 93Procedure

programming on keys ............................ 66Product designation ................................... 11Program/Service menu ............................. 22Programmed function keys ...................... 17Programming free keys ............................ 63Project calls ................................................. 71Project code, account code ...................... 71

Index

RRadio paging equipment (PSE) ................ 92Recall ............................................................ 59Receiving volume ..................................... 113Recording .................................................... 58Redialing a number .................................... 29

from the caller list .................................. 43Relays .......................................................... 91Relocate ....................................................... 84Repdial keys ................................................ 28Reserve trunk ............................................. 49Resetting functions ................................... 85Resetting services ..................................... 85Ring transfer

in an executive/secretary team .......... 101Ringer cutoff ............................................... 72Ringing group, .......................................... 104Room monitor ............................................. 74

SSafety precautions ....................................... 2Save PIN ...................................................... 76Second call .................................................. 52

accepting ................................................. 51Second layer ............................................... 28Secondary line ............................................ 93Secret busy override ................................. 73Sensors ........................................................ 91Serial number ............................................. 11Shared line .................................................. 93Shift .............................................................. 28Shift key ....................................................... 28Silent monitor

no tone ..................................................... 73Single-line telephone ................................. 12Speaker call ................................................. 48Speakerphone

notes ........................................................ 24Speakerphone mode ........................... 24, 25

function .............................................. 24, 25information .................................... 3, 11, 24setting the room character ................. 114setting the volume ............................... 114speakerphone distance ........................... 3

Special dial tone ......................................... 72

Speed-dialingdialing ....................................................... 47saving station speed-dialing ................. 47suffix-dialing ............................................ 47system ..................................................... 47

Station numberassigning .................................................. 50correcting ................................................. 42deactivating display ................................ 73suppressing ............................................. 73

Station speed-dialing ................................. 47Suffix-dialing

automatic ................................................. 47DTMF tone dialing .................................. 57

System speed-dialing ................................ 47System-wide cancellation ......................... 85

TTel. data service ......................................... 89Telephone

locking ...................................................... 75locking/unlocking .................................... 75

Telephone database LDAP ....................... 45Telephone maintenance ......................... 118Temporary phone ....................................... 82Text

answering ................................................ 80receiving ................................................... 80

Text messagedeleting/displaying ................................. 79sending ..................................................... 79

Three-party conference ............................. 31Timed reminder .......................................... 77Toggle/connect

in the team .............................................. 96Tone dialing ................................................. 57Tone dialing (DTMF dialing) ...................... 57Trace call ...................................................... 74Transfer (call) ........................................ 32, 98

after announcement .............................. 59Troubleshooting ........................................ 118Trunk flash ................................................... 60Trunk keys ................................................... 94Trunk, reserving .......................................... 49

123

Index

UUCD ............................................................ 105Unanswered calls ...................................... 21User support ............................................... 10

VVariable call forwarding ............................. 33Volume

keys .......................................................... 15set ............................................................. 28

WWaiting calls ................................................ 82Work time ................................................. 106

124

HiPath 3000 Service Menu

125

HiPIf you lease note that not all of the listed options and other options on yo

*7=U

*80=

*56=

#56=

*59=

*60=

*65=

*46=

ath 3000 Service Menu click on one of the blue options, you switch to the chapter with the corresponding description or the relevant option in the menu. Pur HiPath 3000 system may not be enabled.

se speed dialing? Abb. dial no:

Speaker call: e.g. 1234

Speaker call

Park position:

Park a call?

Park position:

Retrieve call

Pickup - directed Answer

Project Code: Project Code:12 Please dial

Account code #=Save entry e.g. 12345

Previous

Show call charges nnn.nn Euro 0.12 Euro

Alarm call on Remind at (HHMM): Remind at (HHMM):1230

One time only

Daily

Previous

HiPath 3000

126

#0=Reset s

*53=DTMF

*51=Trunk

ed

another ext

*81=Ringi play/Clear

*41=Temp

*508=Tem

*91=Prog.

Press featu

Service Menu

ervices Features Reset

DTMF dialing:

dialing

flash

No exts in group Internal No: Internal No: Jim Knopf Sav

Add

ng group on Add ext to group Add ext to group Save entry Dis

End End Previous End

MSN no.:

orary MSN

Home Extn. no:

porary Phone

feature key Key content:e.g. number Select feature:

re key.Change feature Repdial key

Delete feature Speed dial

Key label Release call

Next layer Clear Display

Program another key Caller list

Call forwarding

Call forward. no reply


127

Text? for: 16:

0=Please callback

1=Someone is waiting

2=Appointment

3=Urgent call

4=Do not disturb

5=FAX waiting

6=Gespr.wunsch

7=Please come see me

8=Please make copies

9=Ready to depart

Store incomplete feat

Previous

Call ext: 123456

Save entry

Previous

MSN no.:16

Save entry

Previous

Home Extn. no:16

Save entry

Lock telephone

Do not disturb

Absence text

Silent ringing

Forwarding - trunk

Send message Message to:

Mailbox

Set Callback

Phonebook

HF answerback on/off

Caller ID suppression

Waiting tone off

Call waiting

Enquiry

Toggle/Connect

Conference

Speaker call Call ext:

Call Key

Trunk group key

Retrieve line

Release trunk

Temporary MSN MSN no.:

Temporary Phone Home Extn. no:

Park a call

HiPath 3000

128

ind at (HHMM):1230

e time only

ly

vious

S code:2

’l information

e entry

vious

A Number:2

ry complete

vious

23456

e entry

vious

Service Menu

Pickup - directed

Pickup - group

Headset

Account code

Show call charges

View call charges

Timed reminder Remind at (HHMM): Rem

On

Dai

Pre

Microphone On/Off

DTMF dialing

Trunk flash

Fax details Msg. from:2

back1

Ringing group on

Hold key

Enquiry internal

Trunk key

General Call Key

Tel. data service TDS code: TD

Add

Sav

Pre

End

Data I/O Service

UCD

View number of calls

Shift Key

DISA internal DISA Number: DIS

Ent

Pre

End

Procedure key p:123456 p:1

Sav

Pre

End


129

*92=

*93= Lock code saved

UCD #401=Not available *402=Available

*47=D

*491=

Mor

Abb. dial no: *0:- *0:e.g. 12345

Change Speed Dial Next Next entry Save entry

End Change entry Back

Delete

End Dial Pause

Change PIN Lock code:***** New Lock code:***** Re-enter code:*****

UCD: Processed by: e.g. 16

*401=Log on #401=Log off

Previous

ISA internal DISA Number: DISA Number:n

Entry complete

Previous

End

Hotel terminal

Calls for "Station": Calls for "Station":

0x: "Caller" "Caller"

e features #82=Caller list Previous 123456789

End 09:34 today

Call

delete

Next

Re-display List

End

HiPath 3000

130

o: e.g. 12345 Saved

. to: e.g. 12345

to: e.g. 12345

e entry

vious

R on

Service Menu

Destinations Call forwarding all to: all t

Ext. to: Ext

Int. to: Int.

*1=Forwarding on 1=all calls 1=all calls Sav

2=external calls only 2=external calls only Pre

3=internal calls only 3=internal calls only

End End

Forwarding off

#1=Forwarding off?

CFNR to: CFNR to: e.g.1234 CFN

Save entry

*495=CFNR on CFNR on Previous

CFNR to: e.g.1234 CFNR off

#495=CFNR off delete

End

*66=Lock telephone Code:**** Telephone locked

#66=Unlock telephone Code:****

DND on

*97=DND on

DND off


131

Text_Text_Text Sent to XXXXXX

Send

Previous

End

#97=DND off

Text: Out to lunch

*69=Absence text on 0=Will return at: Save entry

1=On vacation until: Previous

2=I am out until:

3=Out all day

4=Out to lunch

5=Not available

6=Home phone:

7=Contact

8=Avail at:

9=Am in room:

Enter message text

End

Silent ringing on Silent ringing

*98=Silent ringing on

Silent ring. off

#98=Silent ring. off

*68=Send Message Message to: Msg. for XXXXX:

0=Please callback

1=Someone is waiting

2=Appointment

3=Urgent call

4=Do not disturb

5=FAX waiting

6=Call reqrd.

7=Please come see me

8=Please make copies

9=Ready to depart

Store incomplete feat

HiPath 3000

132

h:mm today

ete

t

vious

Service Menu

Previous

#68=View sent message Message to: XXXX Text_Text_Text

Text Time/date sent at:h

delete delete del

Next Next Nex

End Previous Pre

End

#58=View callbacks?

HF answerback on

*96=HF answerback on

HF answerback off

#96=HF answerback off

Call ID suppressed

*86=Suppress call ID

Call ID restored

#86=Restore caller ID

Waiting tone off

*87=Waiting tone off

Waiting tone on

#87=Waiting tone on


133

*55=Call waiting?

*57=Pickup - group?

*0=Ret. to held call?

*2=Toggle/Connect

Mute on

*52=Mute on Mute off

Mute on

#52=Mute off Mute off

Select language

*48= Select language German

US English

French

English

Spanish

Italian

Dutch

Portuguese

Finnish

Czech

Danish

Swedish

Norwegian

Turkish

Polish

Hungarian

Russian

HiPath 3000

134

Service Menu

Greek

Slovenian

Croatian

Estonian

lettisch

Lithuanian

Chinese

Slovak

Further languages Catalan

End German(2)

English(2)

Romanian

Bulgarian

Macedonian

Serbian-Cyrillic

Serbian-Latin

Further languages

End

Number 19

*940=Phone test "Test process"

CFSS to: CFSS to: 12345

*9411=CFSS on End Save entry

Previous

CFSS to: 12345

#9411=CFSS off delete

End

*994=Service call Callback index:

Previous?

Copyright © Siemens EnterpriseCommunications GmbH & Co. KGHofmannstr. 5180200 MünchenDeutschland

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Reference No: A31003-S2000-U143-4-7619

The information provided in this document contains merely general descriptions or char-acteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective char-acteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. OpenScape, OpenStage and HiPath are registered trade-marks of Siemens Enterprise Communications GmbH & Co. KG. All other company, brand, product and ser-vice names are trademarks or registered trademarks of their respective holders.

Siemens Enterprise Communications

Communication for the open minded

www.siemens-enterprise.com

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