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Page 1: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

Page 2: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

Agenda

25/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

1. Presentation Objectives

2. Context: Mozambique Basic Data

3. Components of the MEGCIP Project

4. Activities, Results and Impact:

• Component I : Technical Assistance

• Component II : Connectivity

• Component III : eGovernment

5. Evaluation: Key Performance Indicators

6. Conclusion

Page 3: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

PRESENTATION OBJECTIVES

3

Share the

MEGCIP

Activities

implemented

between 2010 and

2016.

Share the

Results and

Lessons

Learned during

the MEGCIP

Project.

Present the

Impact of

the

MEGCIP

Project.

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

Page 4: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 4

CONTEXT: MOZAMBIQUE BASIC DATA

Page 5: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 5

• Development Promoter: Policies, Regulations & Monitoring;

• Serve the Society (Public Services): Focus on the Citizen;

• Promoter and Regulator of the production and delivery of goods and services: “Outsourcing” & Private Sector Participation;

• Promoter of the Decentralized and Participative Administration: Descentralization & Desconcentration;

• Promoter and Provider of Infrastructure and Basic Services: Education, Health, Water, Social Services, etc.

Source: Public Sector Reform Strategy – Government of Mozambique, 2001

Context: Public Service Delivery in Mozambique

Government's Role - 2001

Page 6: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

MEGCIP GENERAL OBJECTIVES

6

The Mozambique eGovernment and Communications Infrastructure Project (MEGCIP)

was financed by the World Bank and implemented by the Ministry of Science and

Technology, Higher and Technic Professional Education and the Ministry of Transport

and Communications from January 2010 to June 2016.

Connectivity Development

Promotion of Good Governance and Transparency

Contribute in the reduction of data communication costs and on the extention of the geographical coverage of broadband networks in the country.

Contribute in the improvment of eficiency, eficay, and transparency in the governance process through the use of eGovernment Systems in the provision of public services.

The MEGCIP Project General Objectives:

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

Page 7: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

COMPONENT I: TECHNICAL ASSISTANCE

Improve the capacity of national institutions to develop, implement, and monitor

policies, strategies, legislation, and regulation in the ICT area;

Ensure security and privacy in using electronic transactions in Mozambique; and

Introduce new telecommunications operators in the country.

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

Objectives:

Page 8: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

COMPONENT I: TECHNICAL ASSISTANCE

85/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

ACTIVITIES RESULTS IMPACT

1. Training.

Trained more than11504 public

officers in different areas:

536 in technical aspects of

ICTs;

54 in Data Management; and

33 in Process Reengineering

and Change Management in

Public Administration.

Improve the ICTs technical capacity of government employees leading to

the improvement of their performance in providing public services using

ICTs in general and eGovernment services in particular;

Level of citizen satisfaction in the target areas (Land registration and civil

identification, and business registration) has improved;

Improve the capacity of Government IT personnel to develop and

manage eGovernment systems in the targeted areas.

2. Preparation of the

National

Broadband

Strategy.

3. Revision of

Law.8/2004,

Telecommunicatio

ns Law

Mozambique Broaband

Stragey (Finalized in 2016)

Telecommunications Law,

Law 4/2016

Telecommunications

Strategy (Finalized in 2015)

Teleommunications

Regulations Approved

(Sharing of infrastruture and

National Roaming)

Extension of geographical coverage of data communication networks;

28 ISPs, 3 Mobile Operators, and 3 providers of national broadband

services, 2 providers of submarines cabe services, and one provider of

fixed telephony services;

More than 13 million citizen benefit from the fixed and mobile telephony

services, incluind Internet access.

53% of the population in Mozambique is now covered by

telecommunications networks and services; and

Significant reduction of the telecommunications costs.

Page 9: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

COMPONENT II: CONNECTIVITY

9

Objectives:

Improve the access to connectivity services for

strategic users; and

Extend the coverage of telecommunications

services to rural areas.

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

Page 10: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

COMPONENT II: CONNECTIVITY

105/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

ACTIVITIES RESULTS IMPACT

1. Establishing the Legal

Entity of the Mozambique

Internet Exchange

(MOZIX) and Purchase IT

equipemnt for MOZIX

The MOZIX (Mozambique Internet

Exchange) Associatiion established;

Improvment of MOZIX Operating Environment

at the CIUEM (Center of Informatics) of the

Eduardo Mondlane University.

Segregation of Internet traffic at the national

level;

Improvement of the Internet access quality; e

Improvement of the eficiency and eficay of the

use of the Mozambique international

connections to the Internet.

2. Extension of GovNet to

25 districts and

improvement of the

GovNet data processing

and storage capacity.

IT and telecommunications equipement

installed in 25 districts as part of the GovNet

(Government Electronic Network);

IT and Storage Equipment Installed at the

GovNet NOC at INTIC.

More 25 districts, interconnect by GovNet,

totalizing 96 districts, with benefits to more than

567 Government institutions at the district level,

using eGovernment systems to improve public

services delivery.

3. Increase the GovNet

international data

coomunication capacity

Established two international links to the

Internet using the SEACOM submarine

cable totalizing 310 Mbps (155 Mbps for

each connection) for a period of 20 years

totalizing 465 Mbps.

Improve the capacity of more than 567

Government institutions at the district level to

access tthe Internet and to GovNet services;

Significant reduction of Internet access costs

to the Government;

International capacity available for 20 years.

4. Establishment of 29

CMCs and Design of the

CMCs Business Model

29 Community Multimé dia Centers (CMCs)

established in the same number of districts;

CMCs provide services to more than 6

million citizens, including Internet access.

Extend the ICTs services to rural areas;

Population at the rural areas with opportunities

to participate in the digital economy.

Page 11: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

SOME PERFORMANCE INDICATORS

115/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

10617

41972

102455

0

40000

80000

120000

Formação Internet OutrosServiços

Total

243801

IMPACT of CMCs: Number of Users of Services in the 59 CMCs Established in the Country

Page 12: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

12

COMPONENT III: eGOVERNMENT

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

Page 13: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

Mozambique eGovernment Strategy - 2006

13

Objectives:

1. To improve efficiency and effectiveness in the delivery of public services;

2. To ensure transparency and accountability of government; and

3. To provide access to information to improve business and simplify citizens’ lives.

Flagship Projects:

1. Common Communication Platform and Interoperability Framework;

2. Transparency/Accountability Financial Transactions Enablement;

3. Citizen Identity Registry System (Unique Citizen Identification Number – NUIC);

4. Business and Legal entity Registration and facilitation System;

5. Land and Property Management System;

6. Government Horizontal Integration System.

Page 14: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

COMPONENT III: eGOVERNMENT

145/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

ACTIVITIES RESULTS IMPACT

1. eGovernment Fundamentals

(Interoperability Framework);

2. Harmonization of Microsoft

Software Contrating by the

Government

eGovernment Interoperability Platform

implemented and operational;

Government Portal Revised

More than 6000 licenses of Microsoft

products centrally contracted by the

Government of Mozambique;

Harmonization of eGovernment applications

development and eServices provision;

Reduction of avarege unitary costs of licenses

for desktops and servers.

Improvement of the capacity to manage the

software contracted by the Government

3. Implementation of the Land

Information Management

System (SiGIT)

IT equipment installed in Maputo, Gaza,

Inhambane, Sofala, Tete e Manica

Provincial Land Management Services.

35 technical personnel of the Land

Management Services Training on SiGIT

Land occupation and management improved

on the provinces covered; and

Improvement of Digitalization of DUATs (Right

of Access and Use of Land) processes.

4. Provision of IT equipment for

the Integrated Platform for

the Provision of Public

Services tpo the citizen

IT equipment procured and installed ffor

the Integrated Platform for the Provision

of Public Services (eBAU);

Provision of Connectivity Services to the

e-RCEV sites.

Improvement of the registration of business;

Improvement of the capacity to store and

process data related to the eBAU system.

5. Implementation of the Vital

Statistics and Civil Registry

System (e-RCEV)

IT equipment provided to 12

Conservatories of Civil Identification;

6 IT technical personnel of DNRN trained

in ICTs; and

e-RCEV installed in 15 sites.

Improve the provision of civil registration

services to the citizen;

Digitazation of the Civil Registry data base;

Technical capacity building of IT personnel and

users of eRCEV

Page 15: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 15

Authentication and Authorization

Secured Transactions

ChanalsOne-Stop-Shop Telephone Internet Digital TV/Radio ...

Users Citizens and communities

Private

sectorTourists State agents ...

Services

Legal entity

services

Health services

Driving licence services

Civil identification

services

Land use services ...

Government Portals Application Interfaces

Government

Service BusCommon Communication Platform (GovNet)

Common Information Platform (Processes & Data)

Existing SectoralSystems

System 1(SOA complied)

System 2(Legacy) ...

System 3(SOA complied)

System 4(Legacy)

Mozambique eGovernment Interoperability Framework (eGIF4M)

Mozambique eGovernment Reference Architecture - 2009

Page 16: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 16

Mo

nit

ori

zati

on e -

BA

Ú

Inte

rop

era

bil

ty

Licenciamento

Simplificado

COMPONENT III: eGOVERNMENTeBAU: Integrated Platform for Public Services Delivery

Page 17: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 17

SPGC

GIS (Active Parcels –

Históric)

SiGIT (New Applications

Processed)

Start

(2011)

End

(2016)

Diference

(2016)

Start

(2011)

End

(2016)

Diference

(2016)

Maputo 4 900 8181 3281 608 1250 642

Gaza 3 405 4620 1215 350 827 478

Inhamb

ane5 507 6278 771 274 660 386

Sofala 2035 2030 - 05 43 142 99

Manica 776 953 177 15 150 135

Tete 1657 1339 - 318 214 547 333

Total 18 280 23 401 5 444 1 504 3576 2073

COMPONENT III: eGOVERNMENTLIMS- Land Information Management System

Page 18: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 18

COMPONENT III: eGOVERNMENT

National Government Data Center Launched in December 2015• Conceptualized within the MEGCIP

framework;

• Constructed by Huawei with a funding

from the Government of China.

In Process:

• Migration of Government Information

Systems to the National Data Center; and

• Configuration of Government Cloud Services

Page 19: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional 19

CONCLUSION

The expectation of

the Government of

Mozambique is that

more actors from

the private and

public sectors, as

well as from

academia and civil

society will improve

the use of ICTs with

the ultimate goal of

contributing for

social and

economic

development of

Mozambique.

Have the CMCs

as the Digital

Platforms and

catalyzers of

ICTs use in rural,

as well as

spaces for social

innovation in the

districts for the

provision of

several

eServices in

areas like health,

education,

agriculture,

tourism, etc.

Consolidation of

Legal and

Regulatory

Environment for

the promotion of

the Digital

Economy in

Mozambique with

the finalization and

adoption of legal

instruments in the

telecommunication

s, electronic

transactions, and

eGovernment

areas;

Improve

Mozambique

participation in the

Internet through the

operation of MOZIX

(Mozambique

Internet Exchange)

as well as of the

promotion of

content (eServices

and Data Bases)

development to be

localized in

Mozambique in the

National Data

Centers.

5/4/2017

Take the Benefits of

Broadband

services to the

citizens thorugh

the implementation

of the National

Broadband

Strategy that allows

for the deployment

of high speed data

communications

networks and

access to the

Internet in all

regions of the

country.

Use the

MoRENet as the

platform for the

promotion of

ICTs use by the

research and

education

community in

Mozambique

and for access

to international

global research

and education

networks.

Page 20: Ministério da Ciência e Tecnologia, Ensino Superior e ......development of Mozambique. Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces

Thanks!

5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional