fazenda - case study

The challenge: “sourcing anEPoS solution that could meetthe demands of a business thatserves up to 2500 diners at anyone time”

Even before opening its doors in Leeds,Fazenda instinctively knew that theone fundamental business tool itwould need to service its customersand get its business off the ground wasan Electronic Point of Sale solution(EpoS).

Tomas Maunier, Sales & MarketingDirector at Fazenda said, ”Knowing weneeded a premium EPoS system was a‘no brainer’ as it would enable therestaurant to thrive and account forevery requirement from food orderingto financial reporting. The challengewas sourcing an EPoS solution thatcould meet the demanding needs of athriving, growing business.”

The Solution: pointOne EPoScame ‘highly recommended’

Tomas explains the selection process,“After a bit of networking, it didn’ttake long to discover that a restaurantbased in London, Santa Maria, wereusing pointOne and they weredelighted with the product and thecompany. This gave me the confidenceto approach pointOne and after anexcellent demonstration we decided toinstall the system”.

The installation went well, andpointOne were “very accommodatingwith regards to our business situation”said Tomas.

Results: Reliability and thecomprehensive set of toolsprovided by pointOne is key for ahigh volume turnover restaurant

Fazenda with its continuous table sideservice is a high volume turnoverrestaurant, and understandably the tillsare continually in use and despite thesepressures, overall the reliability of theEPoS “has been very good” said Tomas.Fazenda also has handheld terminals atthe Leeds site, but generally thepointOne tills take the strain of theircustomer orders.

Currently on a weekly basis the Leedsrestaurant is serving around 2,500customers a week and the “EpoS tillsare performing really well” said Tomas.By comparison Fazenda’s sites inLiverpool and Manchester servearound 1,500 to 2,000 diners,according to demand, as business inthese restaurants tend to fluctuate,however “without pointOne EPoS itsimply would not be possible toturnover this type of business acrossour sites” said Tomas.

Fazenda builds its business with pointOne EPoS

Call: 0345 8620005 • www.pointone.co.uk • Email: info@pointone.co.uk

“pointOne is the tool thatyou need to build your

business, it gives youcomplete control over the

day to day running of youroperation without having

to be physically on site,and all the financial

information about yourbusiness is readily

accessible. We simply couldnot operate Fazenda

without it”

TOMAS MAUNIER, SALES & MARKETING DIRECTOR

FAZENDA

Fazenda conventionally meaning ‘farm’ or ‘brazillian plantation’ is atraditional Brazilian style chain of restaurants based in the North of England.

With restaurants in Leeds, Manchester and Liverpool, the chain featurescontinuous table side service offering an array of different delectable cuts ofbeef, pork, lamb and chicken. Its concept also offers a sumptuous buffet ofgourmet salads and fresh cut vegetables, and a variety of traditional sidedishes to complement the meats.

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NTSThe Benefits that pointOne has delivered

to Fazenda include:

• Integration with Fourth Hospitality providesStaff Management and Control

• Intelligent Stock Control – “provides our business with crucial financial information on a regular basis”

• Real Time Business Information is Critical -enables the business to plan for the future

• Accurate Gauge of Customer Spend

• Remote access from any location – “freedomto manage the entire business operation”

Summary

Tomas Mauniersummarises, “Another great benefitof pointOne is that it isa constantly evolvingsystem, and the in-house design team at pointOne are alwayshappy to listen to whatwe have to say aboutnew developments forthe system and arealways ‘open tosuggestions’ and are prepared to go out of their wayto resolve any request that we may have. I would saythat the service from pointOne is excellent”.

About pointOne

pointOne is an award winning supplier of easy to use, flexible and innovative EPoS tills designedspecifically for the hospitality industry. With over 1200 installations, pointOne is suitable for use inrestaurants, bars, cafes, pubs, clubs, colleges and more.

pointOne's fast touchscreen tills are designed to meet the everyday challenges of the hospitality industry,and can help increase profits and reduce costs with its Stock Control, Head Office and Loyalty modules.

To find out how pointOne’s award winning EPoS solutions can help your hospitalitybusiness call: 0345 8620005 or email: info@pointone.co.uk

www.pointone.co.uk