Alexander R. Medeiros (916) 391-3055 E-Mail: alex.medeiros@comcast.net6955 Waterview Way, Sacramento, CA 95831 https://www.linkedin.com/in/alexmedeiros

Experienced System Engineer committed to maintaining cutting edge technical skills and up-to-date industry knowledge.Skills:•Microsoft Server 2003/2008/2012•Exchange Server 2003/2007/2010/2013•Windows XP/Vista/7/8•Microsoft Office & Office 365•ConnectWise & LabTech Admin•Autotask Admin

•Asigra, Backup Exec, D2D, & SCDPM •ESET, Vipre, & Symantec Antivirus•Cisco Routers & Networking•DNS/DHCP•EqualLogic & Nimble SAN•System upgrades & backups

•GFI & Vistara monitoring•Data backup and retrieval•Hyper-V & VMWare virtualization•Excellent communication skills•Excellent diagnostic skills•Excellent problem-solving abilities

P rofessional Experience : Senior Systems Engineer Phillips-Volcano Rancho Cordova, CA

07/2016 – Present Completed outbound internet isolation for Menlo Park location Performed firewall remediation for network isolation of R&D and Manufacturing VLANS at Rancho

Cordova Site Completed outbound internet isolation for R&D and Manufacturing VLANS Worked on team performing Security Remediation for Rancho Cordova site

Senior Project Engineer Team SOS Loomis, CA01/2015 – 06/2016

Worked with and lead project teams for SAN & server replacements, site moves, Office 365 migra-tion, application upgrades & installations, and client onboarding

Provided Tier 2 & 3 support for Managed and Hosted clients Worked on process improvement of the SMB managed services Trained and mentored junior members of IT team regarding best practices and troubleshooting tech-

niques

Technical Operations Manager Aperio IT Administrators Sacramento, CA10/2011 – 01/2015

Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.

Consistently met deadlines and requirements for all production work orders. Developed work-flow charts and diagrams to ensure support team compliance with client deadlines. Aligned office departments and increased inter-department communication and data sharing. Supervised and provided direction for three technical direct reports regarding network activities. Recommended network security standards to management. Monitored network performance and provided network performance statistical reports for both real-

time and historical measurements. Managed firewall, network monitoring and server monitoring both on- and off-site.

LAN Admin Aperio IT Administrators Sacramento, CA 07/2008 – 10/2011

Provided continued maintenance and support of client servers, networks and line of business applica-tions.

Diagnosed and troubleshot Windows and Exchange, processing problems and applied solutions to in-crease client's efficiency.

Designed and implemented new server installs and network migrations. Trained junior members of IT team regarding network stability and troubleshooting of client applica-

tions.

E ducation : MCSE Asher College of Sacramento, CAPsychology coursework Las Positas College, Livermore, CA

General Education San Jose State University, San Jose, CACertification:•MCSA: Server 2008 & 2012•MCSE: Exchange 2013•MCITP: Server Administration•MCTS: Active Directory Server, Network Infrastructure Server, & SBS 2008• MCSE: Server 2003 & MCSA: Messaging•Currently working on MCSA: Office 365