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    MBA202(NS)NEW SCHEME'USN

    Second Semester M.B.A Deg~eeExamination, June/July 2003Master of Business Administration(New Scheme)Economic Environment

    Time: 3 hrs.] [Max.Marks : 100Note: 1. Answer any FIVE full questions.2. Marks are indicated against each question.

    1. (a) Mention any three features of the new economic policy. (3 Marks)(b) Explain how economic and non-economic environment are interrelated to eachother. (7 Marks)(C ) Discuss how politico-legal environment. Influences the Indian business.

    (10 Marks)2. (al

    (b)(c)

    3. (a)( b )(c)

    4. (a)(b)

    (c]5. (a)

    (b)(c)

    6. (a)(b)(c)

    Define 'Industrial Policy'. Mention any three components of it. (3Marks)State how fiscal policy achieves its objectives. (7 Marks)Discuss the major determinants of India's economic development. (10 Marks)Define 'Divestment' programme. (3 Marks)Explain.how the national income is estimated, and explain its methods.(7Marks)

    (10M'lrks)ritically examine the features of new EXIMPolicy 2003-04.IWhat are the causes of inflation? (3Marks)

    Distinguish between the quantitative and qualitative credit control mcasu res., . (7 Marks)

    Discuss the importance orlsmall scale industries in economic development(10 M.l.rks)What is joint sector? Mention any three objectives. (3 Marks)Evaluate the functioning of SIDB!. (7 Marks)Critically examine the role played by finance commission in sharing the revenueresources between states and the centre. (10 Mr.rks]Distinguish between fiscal deficit and revenue deftcit. (3 Mr.rks)Write a note on the functions of the RBI. (7Marks)Explain the impact of 2003-04 budget proposals on Indian business.

    (10 Marks)

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    MBA202USN

    Second Semester M;.B.A Degree Examination, June/July 2003Master of Business Administration(Old Scheme)Economic Environment

    Time: 3hrs.] [Max.Marks: 100Note: 1. Answer any FIVE lull question,2. Marks are indicated against each question.

    1. (a) Define 'macro economic environment'. (3Marks)(b) Explain how political environment influences the business. (7Marks)(C ) Discuss briefly the major determinants of economic development. (10 Marks)

    2. (a) What is meant by national income and mention its various other concepts?(3Marks)

    (b) Explain the objectives of monetary policy of RBI.I(c) Explain the role of fiscal policy in developing economies.

    3. (a)( b )(c)

    4.- (a)(b)(c)

    What do you understand by EXlMpolicy?Explain briefly the causes of inflation.Discuss the features of Indian economy.

    ('1Marks)(10 Marks)(0Marks)(7Marks)

    (I') Marks)What is meant by privatisation? I (:IMarks)Explain the pattern of industrial development during the plan periocl.(7Marks)Critically examine the working of public sector in India. (10 Marks)

    5. (a) What are the sources of industrial finance?(b) State and explain the functions of commercial banks in India.(c) Discuss various credit control measures adoptee! by RBI.

    (3Marks)(7Marks)(10 Marks)

    6. (a) Define 'Deficit financing'. (3Marks)(b) Explain briefly the causes for increase in fiscal deficit in India. i7 Marks)(C ) Discuss the structure and importance of Indian financial system. (10 Marks)

    7. (a) Distinguish between the planning commission and finance commission.(3Marks)

    (b) Explain briefly the recommendations of the Eleventh Finance Comrniasicn.(7Marks)

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    Page No... 2 MBA202(NS)extra for recognized brand. Consumer wants Information about the paintingprocess and is not willing to rely on information provided to the painter.Paint industry is facing"the threat of dumping. Architectural paint is beingdumped into India from U.S. The import price is as low as Rs. 18 per litre.Petroleum order 2000 plans to bring solvents (such as xylene. toulence, CIXand white spirit)used in manufacturing which leads to production becomingcostly.NRIs interest on real estate in India is also aggressively acting, to constructhouses. shopping complex. Domestic producers are targeting private con-struction companies to increase the volume of their products (Viz. paint.construction materials) so as to face competition created out ofdumping fromforeign companies. Attempt to export Indian construction materials and paintto other developing nations (third world countries) has become slow. Sincethe establishment of HDFCin India opl1ons for house properly increased butrecently. due to high margin quoted by contractors customers feel difficulty incutting the costs. Obviously they prefer to opt for imported materials havinglow costs. especially in metropolitan areas. Producers of paint in India haveopted to concentrate on rural markets taluk head quarters by opening moreretail and wholesale shops to increase their volume. Some producers have alsoattempted to strategies like the cost management to face the new situation.Parallely they are offering incentives to wholesalers and stockists to investand aggressively increase their volume of sales, (especially in economy paintsector). Meanwhile one can observe activist groups against urbanisation andconversion of rural areas to concrete jungle. Conversion of agricultural areato non agricultural area has become problem in many of the India states forconstruction of buildings.(a) Specify the environmental factors coming in the case. (5Marks)

    r(b) Explain brieflywhere the Indian Paint Industry is fighting - i.ei) Cost managementit) attaining sales volumeiii) both. (5Marks)

    (C ) Which areas are potential for growth for paint industry? explain. (5Marks)(d) Can we say that Indian paint sector is facing hostile competition? Explainwho is givingcompetition. is it domestic producers/ foreign producers /both. (5Marks)

    ** * **

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    Page u: 1 NEWSCHEME1

    MBA205(NS)

    USNSecond Semester M.B.A:Degree Examination, June/July 2003

    Master ofBusmess Administration(NewScheme)

    Human Resource ManagementI

    Time:-3 hrs.]Note: 1. Answer 'any FOUR full questions outof the first seven questions.2. Question No.' 8 IS compulsory.3. All questions carry equal marks.

    [Max.Marks : 100

    1. (a) Distinguish between performance appraisal and potential appraisal. (3 Marks)(b) List and elaborate' on sources of recruitment in India. (7Marks)(c) Critically compare the yaditional and modem methods of appraisal. (10 Marks)

    , '2. (a) Explain ESOP. (3 Marks)(b) Elaborate on the stages/steps of Human Resource Planning. (7Marks)

    " '(c)i

    There are a variety of' selection interviews for various purposes.(critically evaluating their usefulness.. '1What are the essential qualities of an H.R. Manager.

    Discuss(10 Marks)

    3. (a) (3 Marks)(b) List and discuss metho?s of Job Evaluation. (7Marks)(C ) Worker participation in management is essential. Comment. (10 Marks)

    4. (a) Differentiate between "Training" and "Learning" (3 Marks)(b) Discuss the role ofHRMdepartment in the changing environment. (7Marks)(C ) What are the causes of absenteeism and measures to minimise them.

    (10 Marks)

    5. (a) What is human resource accounting? (3Marks)

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    Page No . .. 2 MBA205(NS). 7. (a) What is external mobility? I (3 Marks). . I .(b) For managers, self appraisal is essential to meet the objectives of performanceappraisal. Comment. :. (7Marks)

    I

    (C ), What is career planning? tWhat is the need and what steps are involved inestablishing a career development system? (10 Marks)j8. Case Study (Compulsory) :

    Read the case and questions. While answering the questions givethe theoreticalback-up. !Nandini Shah had joined Excel software 2 years ago a bright electronicsengineer she was one of a group of 14 recruited.After a 2 year assignment in USA, she and the entire project group weretransferred back to India and were on the bench for over 2 months.

    . IOn a Friday evening she received a pink slip terminating her services and anadditional 3 months salary above all that was due to her. She had seen thishappen to some ofher colleagues, had heard about such happenings elsewhereand also knew that a ne'f contract with Singapore had fallen through. Yetshe was shocked and bitter.Questions : What, if anything, can the company do to,I) maintain its image as a professional employer.Ii) assist such employees in career planning,Iii) formulate exit policies and procedures,

    (5Marks)

    (5 Marks)

    (5Marks)

    (iv) minimize feelings of shock, surprises, bitterness etc? (5 Marks)

    ** * **

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    MBA205(OS)., USNLLLl WID

    Second Semester M.B.A Degree Examination, June/July 2003Master of Business Administration(OldScheme)Personnel Management

    Time: 3 hrs.lNote:

    . 4. (a)" ( b )(c)

    5. (a)( b )(c)

    6. (a)(b)

    [Max.Marks: 100

    j)istinguish bet~een recruitment and selection.Briefly discuss different types of employment interviews.Explain typical techniques of an induction program.List out the needs & objectives of training.How can you identify the' training needs of an organisation?Explain different methods of employee training.

    (3 Marks)(7Marks)

    1. Answer any FIVE full questions.2. All questions carry equal marks.1. (a) List out various function~ of HRM.

    (b) What are personnel policies? Explain.(c) List and explain various ?bjectives of personnel management.

    2. (a) Defme manpower planning.(b) What is job analysis? Why and how is it done?. .. (c) Discuss various steps involved in manpower planning.. .

    3. (a) Mention the process of performance appraisal. (3 Marks)(b) Distinguish between performance appraisal and potential appraisal. (7Marks)(c) Discuss in detail the traditional and modern methods ofperformance appraisal.

    (10 Marks)

    (10 Marks)

    (3 Marks)(7Marks)

    (10 Marks)

    (3 Marks)(7Marks)

    (10 Marks)

    (3 Marks)(7Marks)

    (10 Marks)Explain promotion. (3Marks)Briefly explain factors affecting the morale and productivity in anorganisation. (7Marks)

    (C ) Discuss the importance of career planning and development in the retentionof employees. (10 Marks)What is labour turn over? (3Marks)Define absenteeism. What are its adverse effects? How can it becontrolled ?, (7Marks)

    7. (a)( b )

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    Page No ... 1 MBA206(NS)NEW'SCHEME

    USN ;

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    Page No ... 2 MBA206(NS)5. (a) Describe the term multidimensional scaling. In what types of studies is it

    useful. (3Marks)(b) Discuss the different types of probability and non - probability sampling

    techniques. I (7Marks)(C ) You own a marketing research company that hAS been asked by :1 toot.h

    paste manufacturer to determine if consumers are dissatisfied with plastictooth paste tube commonly used for most brands of toothpaste, and if so, todetermine the causes of dissatisfaction, what types of interviewing and whattypes ofquestions would you consider when gathering the desired information.

    (10 Marks)6. (a) Define likert scales and semanthi differential scales with an example each.(3Marks)

    7. (a)(b)(c)

    8 .

    . (b) Explain the report format and also rules to be kept in mind while writing thereport. I (7Marks)

    (C ) Wr+teshort notes on 1. Conjoint Analysis 2. Factor analysis 3. ANOVA4. Regression 5. Correlation Analysts (10 Marks)WlIYis training of interviewers important for fieldwork.What are commercial surveys, audits and panels.

    (3Marks)(7Marks)

    Vdine MISand MDSS? Compare and contrast between marketing informationsystem and MDSS. (10 Marks)Case: Northwest MarketersTom, a recent MBAgraduate, was contemplating starting an export business.He had noted that there were a large number of small and medium - sizedspeciality food producers, in Pacific North West. These small firms took ad-vantage of the region's high quality, fruit. nuts, vegetables, spices, and fish toproduce high quality and for unusual foods. Most firms sold locally and directmail as well. None of the firms thought of expansion if demand developed.Tom had few hundred dollars in the bank and a job that covered his livingexpenses. He was convinced that. there would be a stgniflcant market forthese special food products in Japan and perhaps in Taiwan nd Europe aswell. He hoped to buy the products from the local producers under his ownlabe. He would then export them as premium - priced gift items.Tom formed a firm, Northwest Marketers, and began to consider ways to makehis dream a reality. Telephone contacts with a number of local producersconvinced him that he could obtain a significant supply of the various items.His next step before seeking the funding needed to launch the venture was todetermine ifthere would actually be a demand for his products and what types

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    Page No ... 1 MBA206USN

    .Second Semester M.B.Apegree Examination, June / July 2003Master of Business Administration

    (Old Scheme)Research Methodology & Marketing Research

    Time: 3 hrs.]Note: 1. Answer any FIVE maiu questions.2. All questions carry equal marks.

    [Max.Marks : 100

    1. (a) What are the criteria of good research 7(b) What are the various methods to check the validity of a scale 7(c) Explain the various steps involved in market research process 7

    (3Marks)(7Marks)(10 Marks)

    2. (a) What is exploratory research and under what circumstances explanatory studyis ideal 7 (3Marks)(b) Explain briefly the limitations of marketing research 7 (7Marks)(C ) MIS ABCLtd, a super market company wants to ascertain the perception ofits customer towards its services. Construct a 6 item scale to measure theperceived perception of services using a) Likert Scale b) Semantic differentialscale. (10 Marks)

    3~'(a) What is syndicated data and how is it classified 7 (3Marks)(b) Explain briefly the characteristic of Market decision support system 7(7Marks)(C ) Explain the role of mdrketmg research in managerial decision making 7

    . (10 Marks)

    4. (a) What are confounding and concomitarit variable. Give an example of each.(3Marks)(b) Explain briefly the type of errors which affect the research design. (7Marks)(C ) Acompany maintains two regional offices. It is interested to know, whether ornot there are significant differences in the proportion of tea drinking habitsamong employees in the two offices. In regional officeA, a random sample of70 employees was taken and it was found that forty percent were drinking tea.

    In regional office B. a random sample of 100 employees indicated that Iiflyfivepercent were' d;iink\ng tea. Management wants to know. is the differencebetween the proportion of tea drinkers in the two regional offices significant7 (Assume 5 percent level of significance as 1.96). (10 Marks) Page No ... 2 MBA206

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    6. (a) State the various components of attitude (3 Marks)(b) What factors influence the adoption of a particular orgarusat ion of market ingresearch. (7Marks)

    . C ) Acertain drug is claimed to be effective in curing the cold. In an experimentof 500 persons with cold. -half of the them were given the drug and the otherhalf of them were given sugar pill. The patients reaction to the treatment isrecorded as follows..

    Helped Harmed No effectDrug 150 30 70Sugar pill 130 40 30

    Can it be concluded that there is a significant difference between the drug andsugar pill. . (10 Marks)7. State the differences between oral report and written report. (3Mark&)(b) A firm wants to establish, a shopping centre and towards that. it wants toestimate the household in come wilh an csllm .uc or .L1 0R .'J. The mlutuuuumonthly income among household of that area is Rs 500 and maximum is Rs

    2000. Estimate the sample size with a confidence interval of 95% (Assume Zat 94% is 1.96). (7Marks)(C ) Explain in detail. various steps involved in testing the hypothesis? (10Marks)

    8. (a) What is marketing Intelligence system and mention the steps to improve it ?(3Marlta)

    (b) Explain the various problems faced by a market researcher during editing.I (7Marks)(C ) l\'ijS Vineet food Ltd is a small private limited company which manufacturesnutritious snacks especially for children. It is interested to test a newlydeveloped protein snack. However as the company is a small one. it is not in

    1 position to hire the serevices of a market research. firm..he company management has asked Mrs Kumar. one of its senior employees.to invite a group of 10 to 15women to test the new snack. She was advised toinvite only married women with chtldr n belonging to three major cntr-nortr-sIe High. middle and low income groups. Mrs Kumar was also told that if sheliked. she could invite her friends and neighbours. provided. they fitted therequirements.Questions :

    i. What sample design is used by Mrs Kumarii. Are there any factors. that may distort the results? If so specify them.Hi Is it possible to use a better sample design? Ifyes. specify them. (3+3+4 Marks). 1

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    Page No ... 1 NEWSCHEME MBA203(NS)

    Second Semester M.B.ADegree Examination, June/July 2003Master of Business Administration

    (NewScheme)Financial Management

    Time: 3 hrs.] [Max.Marks : 100Note: 1. An.'1wer any FOUR full questions.from question numbers 1to 7.2. Question number 8 is compulsory.

    3.. Marks are indicated against each (jltc,

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    \EquityDebt

    Page No... 2 MBA203(NS(c) Raman enterprises has the followingcapital structure. which is considered tbe optimal, under the present conditions.

    Total capital 100%

    For the next year, the management expects to realise net income Rs. 0 11,10,00,000. The company's dividend policy of paying out 50% of earningswill remain same.Their bankers allow to borrow @ 8%. The company's tax rate is 40%. Currentmarket price of equity is Rs. 60/share. Last year dividend was Rs. 2/share.and its expected constant growth rate is 8%. Net equity can be sold at aflotation cost of 15%.The company has the following investment opportuntucs for the next year.

    Project Cost IRR.A 50.00,000 12%B 20.00.000 10%C 50.00,000 9%

    (12 Marks]Required:a) Calculate WACCusing both retained earnings and new equity.

    (b) Which project's should the firm accept?5. (a) Mention any three functions of development banks. (3 Marks)

    (b) Mention and briefly explain any seven factors affecting the dividend policy ofa corporate organisation. (7Marks)(C ) A FMCGmanufacturing company plans to achieve a sales of Rs.10 crores.It provides you its information for production and sales activities. You mayassume that the activities are evenly spread throught the year.I

    i) Average time raw materials are kept instore before issue to production 3 months

    ii) Production cycle time / W-9-p cycle time 2 monthsiii) Average time finished stocks are

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    Page No ... 3 MBA203(NS)The cost and profit data forthe sales specified above

    % Rs. (in crores)Raw materials 50 5Direct labour 30 3Overheads 10 1Profits 10 1

    100 10

    Calculate working capital requirements. (10 Marks)6. (a) Mention any three advantages of capital and pricing model (CAPM) (3Marks)

    (b) Write a note on stable dividend policy. (7Marks)(e) Explain the advantages and disadvantages of fil1,ll1Cillghrough lc

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    USNSecond Semester M.B.ADegree Examination, June/July 2003

    Master of Business Administration(Old Scheme)

    Business LawTime: 3 hrs.] [Max.Marks : 100

    Note: 1. Answer any FIVE full questions selectingatleast two from each section.

    2. All questions carry EQUAL marks.SECTION A

    1. (a) Define a contract. (3Marks)(b) "An agreement made without consideration is void" - Explain the rule with

    exceptions. (7Marks)(c) What are the essentials of a valid contract? (10 Marks)2. (a) What are the differences between bailment and pledge ? (3Marks)

    (b) 'The position of finder of goods is exactly that of a bailee" - comment anddiscuss. (7Marks)(c) What are the rights of an unpaid seller? (10 Marks)

    3. (a) Define a bill of exchange ?(b) Briefly explain the duties of an agent to the principal.

    (3Marks)

    (7Marks)

    (c) What is promissory note? Distinguish between promissory note and cheque.. (10 Marks)

    4. (a) Define a company and mention types of companies.(b) Explain the doctrine of indoor management.

    (3Marks)

    (7Marks)

    (c) What are the powers and liabilities of directors under Companies Act.(10 Marks)

    SECTION B5. (a) What is a 'Factory' under Factories Act ? (3Marks)

    (b) What are the provisions of Factories Act ~ding employment of women?

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    Page No ... 27. (a) What is gratuity ?

    MBA204(OS)(3 Marks)

    (b) Payment of gratuity is a piece of welfare legislation - Do you agree? Givereasons, (7Marks)(c) Explain the provisions of Gratuity Act regarding computation of gratuity andtime limits for payment of the same. (10 Marks)

    8. (a) Define the term 'maternity benefit', (3Marks)(b) Discuss the provisions regarding annual leavewith wages under FactoIies Act.

    (7Marks)(c) Discuss the benefit of 'leave and nursing breaks' provided to women underthe Maternity Benefit Act. (10 Marks)

    ** * **

    NEW SCHEME MBA204(NS)

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    I----- USNSecond Semester M.B.A Degree Examination, June/July 2003

    Master of Business Administration(New Scheme)

    Business LawTime: 3 hrs.] [Max.Marks : 100

    Note: 1. Answer any FIVE full questions.2. All questions carry EQ UAL marks.

    l. (al( b )(c)

    2. (al( b )(c)

    3. (a)(b)(cl

    4. (a)(b)(c)

    5. (a)(b)(c)

    Defme a contract. (3Marks)"An a~eement made without consideration is void" - Explain the rule withexceptions. (7Marks)What are the essentials of a valid contract? (10 Marks)What are the differences between bailment and pledge? (3Marks)" The position of finder of goods is exactly that of a bailee " - comment anddiscuss. (7Marks)What are the rights of an unpaid seller? (10 Marks)Defme a bill of exchange. (3Marks)Briefly explain the duties of an agent to the principal. (7Marks)What is promissory note? Distinguish between promissory note and cheque.(10 Marks)Defme a company and mention types of companies. (3Marks)Explain the doctrine of indoor management. (7Marks)What are lhe powers and liabilities of directors under Companies Act?, (10 Marks)What is a 'Factory' under Factories Act ? (3Marks)What are the provisions of Factories Act regarding employment of women?(7Marks)Examine critically the provisions of Factories Act relating to health and welfareof the workers. (10 Marks)

    6. (a) Under what circumstances a minor can be made liable? (3 Marks)(b) Discuss briefly the remedies for breach of contract. (7Marks)(C ) What are the general principles of insurance? (10 Marks)

    7. (a) What are the objectives of Shops and Establishments Act ? (3Marks)7Marks

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    Page No ... 1 INEW SCHEME MBA207(NS)i ,t ' USN

    Second Seme~terM!B.ADegree Examination, June/July 2003Master of Business Administration

    (New scheme)Production and Operations ManagementTime: 3 hrs.] [Max.Marks : 100

    Note: 1. Answer any FIVE full questions .2. All questions c:arry equal marks.

    1; (a) Differentiate production management from operations management. (3 Marks)(b) Potential locations A, B&C have cost structures shown below for producing

    a product expected to sell at Rs. 100 per unit. Find the most economicallocation for an expected volume of 2000 units/year. Also determine the rangeofanimal volume ofproduction forwhich each of the locations A, B&Cwouldbe most economical.

    .:'.., ....... :'. , - :

    (c)

    2' (a),. . (b)"(,'

    "

    r; (c)" " ,

    .3.

    Location Fixed Cost.per year(Rs.)25,000'50,000. 80,000

    Variable costper year(Rs.)50',25.15

    ABC

    (7Marks). ,., ~,Explain historical evaluation of production function up to the 21st century.(10 Marks)

    Explain F.M.S. (3 Marks)Contrast job 'shop 'layout with line processing layout with their advantages &disadvantages, ~ ," ! . (7Marks)'. ' .Calculate the standard. production per shift of 8 hours duration with thefollowing data." ~,..~" .

    Observed time, per unit =5minRating factor =120%J&Totalallowances = 33i-% of normal time. (10 Marks), 1

    . '-l! \ ~ - . IWrite short notes on any lfOUR:1 . '. - I

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    Page No. .. 2 "5. (a) Distinguish inventory from materials.

    MBA207(NS)(3 Marks)

    (b) Explain any four major inventory control techniques employed in a moderorganisation. (7 Mark_;

    (c) Calculate the vendor rating for the following. The item under consideration 1 1same for all suppliers. (10 Mark!Suppliers data 'A B CQuantity ~~pplied 90 80 75Quantity accepted 78 80 70Price of eachitem (Rs.) x 4 4.2 3.9Delivery promised

    " (weeks) 6 6 6. ' 'Actual delivert~s niade(weeks) 8 6.2 7

    .,Wetghtage for quality = 700/0Welghtage for pri~e = '200Al'Weightage for delivery = 10%

    6. (a) List the objectives of stores in operations of an organisation.(b) Explain in detail when make or buy decisions become necessary.

    (3Marki

    (7Marki(c) An auto Industry purchases spark plugs at the rate of Rs. 25 per piece. Th

    allnual consumption of spark plug is 18.000 units. If the ordering cost iRs. 250 per order and-carrying cost is 25% p.a what would be the EOQ?the supplier of the spark plugs offers a discount of 5% for order quantities3.000 numbers per order. do you accept the discount offer? (10 Mark

    7. (a) What i~ capacity p~anning &why is it important in POM? (3 Mark(b) Explain and distinguish SQC from quality circles. (7Mark.

    " " (C ) Construce both X &Richart from the following data: (10 MarkSubgroup X R Subgroup X Rnumber number

    1 6.36 0.10 11 6.32 0.182 6.38 0.18 12 6.30 0.10

    Page No... 3 MBA207(NS)

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    8. (a) Explain line balancing. (3 Marks)(b) What are the guide lines to be followed for proper scheduling. Explain any

    two types in detail. (7Marks)(C ) A Company tsconstdertng a selective inventory control using the followingdata

    Item No.s Annual Unitconsumption price

    (units) (Rs.)1 6.000 4.002 61.200 0.053 16,800 2.104 3,000 6.005 55,800 0.206 22.680 0.507 26.640 0.658 14.760 0.409 20,520 0.4010 90,000 0.1011 29.940 0.3012 24. 660 0.50

    Classify these Items into1\. B&C categories &find out the exact percentageof these ca~egOriesout of the total number of units. (10 Marks)

    ,** * **

    Page No... 1 MBA207(OS)

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    USNSecond Semester M.B.ADegree Examination, June/July 2003I .

    Master of Business Administration(Old Scheme)

    Production and Operations ManagementTime: '3 hrs.] [Max.Marks : 100

    Note: 1. All questions carry equal marks.2. Answer any FIVE. out of eight full questions.

    -,L(a) Define the term productive system. Give two examples for the productivesystems concerned to s rvtce and manufacturing respectively. (3 Marks)

    (b) Distinguish between the productive systems to produce products versusservices. (7Marks)(c) "Operations strategy" - Akey element in corporate strategy. Briefly explain.

    . (10 Marks)

    2. (a) What is "plant location"? State why location decision becomes a trade offdectston. (3Marks)(b) Location Awould result in annual fixed costs of $300.000. variable costs of$ 63/unit and revenues of $ 68 / unit. Annual fixed costs at location [3are $ 800.000. variables costs are $ 32/unit. and revenues are $ 68junit.Sales volume is estimated to be 25.000 units j year. Which location is mostattractive? (7Marks)(c) Brieflyexplain the process layout and product layout. Enumerate the advan-.tages and disadvantages of process layouts and product layouts., (10 Marks)

    3. (a) What do you understand by "Work study" and why is it needed? (3Marks)(b) The time study of a machinery operation recorded cycle times of 8.0. 7.0.8.0 and 9.0 minutes. The analyst rated the observed worker as 90 percent.The flrm uses a 0.15 allowance fraction. Compute the standard time for themachinery operation. (7Marks)(cl What are the various components ofworkstudy? Illustrate the method study

    procedure. (10 Marks)4. (a) Defme the term inventory. Classify the different types of inventories. (3Marks)

    (b) Briefly explain the fixed quantity and fixed period inventory systems with the

    Page 'N o ... 2 MBA207(OS}

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    (3 Marks)5. (a) Define the term value analysts.',(b) What are the objectives of stores management? (7Marks)(c) Briefly explain the methods used for rating the performance of the suppliers.

    (10 Marks)r6. (a) What is capacity planning?

    (b) Briefly explain the major functions of PPC department.(3Marks)

    (7Marks)

    7. (a) Defme the term SQC. (3Marks)

    (c) Stan's furniture refinlshers have five items of furniture to sand and varnishthe next day. The times for these two operations are shown in the table below.Find the sequence ofjobs through the two work centers and also determinethe total elapsed time. .

    Item Sanding (Time in hrs)A 1.50B 2.90C 1.00D 2.50E 1.75

    Varnish (Time in hrs)1.253.002.002.001.75

    (10 Marks)

    . I(b) Br efly explain the concept ofTQM. (7Marks)(C) Draw a control chart for the following data and comment on the result.

    8 .

    Sample I 2 3 4 5 6 7 8 9 10( each of 100)

    No. of defectives 12 10 6 8 9 9 7 11 II 9,Write short notes on :a) Line balancingb) CAD/CAMc) Cellular layoutsd) Aggregate output planning.

    (10 Marks)

    (4X5=20 Marks)

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