oder resume
TRANSCRIPT
7/23/2019 Oder Resume
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S AMANTHAODER
PROFESSIONAL PROFILE
Self-driven, results-oriented professional with passion for building relationships and educating customers;resulting in increased sales, customer satisfaction and retention. Exceptional communicator with proven
success establishing and maintaining a client base while also developing relationships with peers andmanagement. Motivated learner and budding salesperson with the will and determination to meet or exceedany goal presented.
EDUCATION
B.S. in Business Management – Northwest Missouri State University, Maryville, Missouri May 2017Associate of Arts Degree- North Central Missouri College, Trenton, Missouri May 2014BankersEdge- Banking Compliance/Law Training 2013
R ELEVANTEXPERIENCE
Account Manager, Brad Ford-Shelter Insurance, Milan, Missouri January 2014-July 2014
Opened office, balanced cash drawer/ledger and made bank deposits
Built and maintained strong and long-lasting customer relationships Greeted and assisted customers and handle customer inquiries on behalf of the agent
Managed a book of business exceeding 750,000 of annual premium
Developed sales by making initial presentation; explaining product and services
Bank Teller, Great Western Bank, Milan, Missouri September 2013-January 2014
Facilitated all customer requests, including; loan payments, deposits/withdraws and check cashing
Introduced new and existing customers to full portfolio of bank services in attempt to fulfill all needs
Balanced personal teller drawer and assist in vault cash/coin audit at end of each business day
Assisted every bank department and branch to help maximize efficiency of all six branches
Monitored customer accounts to ensure accuracy and security while assisting in fraud detection
Bank Teller, Alliant Bank, Kirksville, Missouri May 2013-September 2013
Facilitated all customer requests, including; loan payments, deposits/withdraws and check cashing
Balanced personal teller drawer and assist in vault cash/coin audit at end of each business day
Introduced new and existing customers to full portfolio of bank services in attempt to fulfill all needs
Monitored customer accounts to ensure accuracy and security while assisting in fraud detection
Assisted every bank department and location to help maximize efficiency of all six branches
Lending/Customer Service, Tower Loan, Liberty, Missouri October 2012-May 2013
Opened and closed office, balanced cash drawer/ledger and made bank deposits
Solicited loans to new and existing customers both over the phone and in person
Facilitated loan closing from start to finish in a timely and professional fashion
Performed outbound calls to collect on past due accounts in kind and helpful, yet stern manner
C AREER A CCOMPLISHMENTS
Great Western Bank Leadership Conference Participant 2013Alliant Bank Performance Bonus Qualifier 2013Tower Loan Office Sales Achievement Award 2012-2013
Tower Loan Regional Top Three 2012
11106 Applerock Drive
O’Fallon, MO 63368
(660) 265-8111