case study 04 - operam

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CASE STUDY 04 Phase 1) Discovery Phase 2) Train and Transition comprehensive onboarding and training materials

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Page 1: CASE STUDY 04 - Operam

CASE STUDY 04

Phase 1) Discovery

Phase 2) Train and Transition

comprehensive onboarding and training materials

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Page 2: CASE STUDY 04 - Operam

CASE STUDY 04

Phase 3) Agency “Help Desk”

19% improvement to CPM efficiencies

five times faster