a jornada do usuário

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https://www.thinkwithgoogle.com/tools/customer-journey-to-online-

purchase.html#!/the-us/arts-and-entertainment/large/generic-paid-search

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http://samuraiux.com.br/blog/user-experience-samurai/guia-ux-o-que-e-jornada-do-usuario/



















http://theuxreview.co.uk/user-journeys-beginners-guide/







http://usabilitygeek.com/customer-journey-maps-create-technique/










a jornada do usuário

Business