sim twitter pres spreenkler 04-06-10

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    Using Twitter for Business. Benefits, Challenges.

    Presented by Steve Glynn : Executive Director, Spreenkler

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    WHAT IS SPREENKLER? CREATIVE SERVICES firm thathires college students. then puts them to work on REAL PROJECTSwith REAL CLIENTS to build their PORTFOLIO, NETWORK and

    CAREER in southeastern wisconsin.

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    WHAT IS SPREENKLER?

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    WHAT IS SPREENKLER?

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    WHAT IS TWITTER? Social networking and microbloggingservice that enables users to send and read messages known astweets. Tweets are text-based posts of up to 140 characters

    displayed on the author's profile page and delivered to the author'ssubscribers, known as followers. Authors can restrict delivery to

    those in their circle of friends or allow open access. - Wikipedia

    http://en.wikipedia.org/wiki/Character_(computing)http://en.wikipedia.org/wiki/Character_(computing)http://en.wikipedia.org/wiki/Text-based_(computing)http://en.wikipedia.org/wiki/Text-based_(computing)http://en.wikipedia.org/wiki/Microblogginghttp://en.wikipedia.org/wiki/Microblogging
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    WHAT IS TWITTER?Text over the Internet, mobile devicesand third party apps.

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    OMG! People are Tweeting after sex?!

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    HOW DOES SPREENKLER USE TWITTER?> Convey Culture> Recruit Employees

    > Stay Connected To Milwaukee> Awareness and Outreach

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    HOW DOES SPREENKLER USE TWITTER?

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    HOW DOES SPREENKLER USE TWITTER?

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    HOW DOES SPREENKLER USE TWITTER?

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    HOW DOES SPREENKLER USE TWITTER?

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    HOW CAN TWITTER BE USED IN BUSINESS?1. Organizational Intelligence2. Customer Service

    3. Engaging Potential Customers4. Lead Generation

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    ORGANIZATIONAL INTELLIGENCE.

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    ENGAGING POTENTIAL CUSTOMERS.

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    CUSTOMER SERVICE.

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    LEAD GENERATION.

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    Presented by Steve Glynn, Executive Director, Spreenkler LLC. Confidential and proprietary.

    Social MediaListening

    LandingSubscribe / Share

    SubscriberDatabase

    Text Messages

    Email

    Blog

    Social MediaConnections / Discussions

    CustomerQuestions

    Social Media Users

    - 63% use same email for

    social media alerts.

    - Check email 4x/day.

    Source: Emarketer

    59% of people shareemail.

    Source: Blue Sky Factory

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    CHALLENGES FOR BUSINESS.> Platforms / Devices> Speed

    > Enterprise

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    If youre afraid at the thought of your employees talkingto your customers, youve hired the wrong people.

    Brian KalmaDirector of Web Strategy and User Experience, Zappos

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    KEEPING UP WITH INFORMATION.

    wiki.kenburbary.com

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    wiki.kenburbary.com

    go2web20.net

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    go2web20.net

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    Steve Glynn | 262-353-6562 | [email protected]

    Thank You!