resume joao marcal airport
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JOÃO MARÇAL Wellington, FL 561-420-3776 [email protected]
https://www.linkedin.com/in/jo%C3%A3o-mar%C3%A7al-073532ab?trk=hp-identity-name
SKILLS & STRENGTHS Public Safety & SecurityTeam Commitment & Planning Communications Liaison
Conflict Resolution Skills MAC & WindowsMS Word & Excel
Regulation Compliance Flexible Schedule Information Management
EMPLOYMENTSales Consultant Palm Beach Toyota, West Palm Beach Current
Auto sales, used and new Toyotas, Scion New World Wine Distributors, Deerfield, Florida 2014 - 2015
Responsible for creating new B2B accounts in new territory Constant education to costumer and end user to promote new niched product
Ground Handling Manager, LISBON AIRPORT/GROUNDFORCE, Lisbon Portugal 2010 - 2014
Responsible for shift schedule also ensure daily activities are performed safely Managed 250+ staff in a high paced environment with tight deadlines Strongly committed to team building and staff development, employee training Proficient in using technology to enhance data and information management Excellent common sense, judgment, and decision-making abilities Communicated with Pilots during landings
Resource Allocator LISBON AIRPORT /GROUNDFORCE, Lisbon Portugal 2007 - 2010
Managed ramp supervisor, ramp agents, gate agents, checked in agents and bus personnel Scheduled personnel in various departments Arranged accommodations for special needs passengers
Ramp Supervisor, LISBON AIRPORT/TAP AIR PORTUGAL, Lisbon Portugal 1997 - 2007
Supervising employees Ramp Agents during loading/offloading cargo, baggage of aircrafts to achieve on-time departures
Maintained aircraft and passenger safety ensuring a safe take off, according safety procedures Communicates with Manager or Duty Manager any problems or issues Used load instruction reports and load sheets to maintain relevant information
Ramp Agent, LISBON AIRPORT/TAP AIR PORTUGAL, Lisbon Portugal 1991 - 1997
Operated specialized Airport equipment outdoors on a daily basis Performed duties responsible for loading and offloading aircrafts
EDUCATION
High School Diploma-General Studies, Escola Secundária de Odivelas Odivelas, Portugal RELEVANT INFORMATION
Computer Courses: Windows, MS Word & Excel Dangerous Goods CourseLanguages: English, Portuguese, French & Spanish Ramp Coordinator US Airways CourseGround Handling Coordination Course Airline Representative CourseAmadeus Althea software Course Ramp Safety CourseAllocator Course Security in Ramp Course Ramp Agent Course Ramp Supervisor Course