ethics in infosys by touhid

Presentation onInfosys Technologies

MBA - 515 (Sec-02)

Presented For:DR. S. N. HUDA

Presented By:Md. Touhidur Rahman Miad

ID # 0915002

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Driven By

Values

Motto of INFOSYS

&

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• Infosys would focus on customer-centricity, meeting shareholder expectations and building a multicultural workforce- a seamlessly integrated team of talented, global professionals.

Driven by Values

• Infosys is an ethical organization whose value system ensures fairness, honesty, transparency, and courtesy to all its stakeholders.

Infosys Technologies Established in 1981 by N.R. Narayana Murthy and six of his colleagues with Rs 10,000.

Infosys has grown to a US$ 4.6 billion IT services and consulting

company.

India’s most popular and best managed IT company with its global

headquarters at Bengaluru. It has a global presence of 65 sales

offices and 63 software development centers in more than

16 countries. It has more than 100,000 employees.Its Services include business

consulting, custom software development, maintenance and re-

engineering services, system integration and business process

outsourcing.

Q # 1: What are the factors that have contributed to Infosys remaining India’s most admired company?

Infosys has voted ‘India’s Most Admired Company’ in Economic Times in 2000.

It was voted India’s best managed company for six years in a row, between 1996 and 2001

by the Asia Money poll.

The business World-IMRB Survey ranked Infosys number one among the most

respected companies in India, in 2001.

Infosys has won the prestigious ‘Global Most-Admired knowledge Enterprises (MAKE)’ Award,

for 2004. .

It was ranked ‘India’s most Admired Company’ in The Wall Street Journal Asia 200, a listing of

Asia’s leading companies in 2010.

Infosys has got all these recognitions because it strives to be the best company both

commercially and ethically not only in India but also globally.

Q # 1 (Continues…..)

Customer Delight

Leadership by Example

Integrity and

Transparency

Fairness

Pursuit of Excellence

C-Life



Customer Delight• A

commitment to surpassing customer expectations.

Leadership by Example• A

commitment to set standards in the business and transactions

• To be an exemplar for the industry and their own times

Integrity and Transparency• A

commitment to be ethical, sincere and open in their dealings

Fairness• A

commitment to be objective and transaction-oriented, thereby earning trust and respect.

Pursuit of Excellence• A

commitment to strive relentlessly, to constantly improve themselves, their teams, services and products so as to become the best.


Infosys has set standards in every business activity- best campus, best working environment, best employer, most transparent dealings, highest quality standards as well as the highest ethical standards.

Infosys’ attributes its success to investing heavily in its employees, leading the market by focusing on cutting-edge technologies and applying strict ethical business practices.


Replacing obsolete technology regularly to remain at the cutting edge.

Diversifying income sources to minimize risk of revenue, that is, setting limit to contributes from one client, one technology and one industry.

Complying with accounting standards ensuring strictest adherence to corporate governance.

Giving employees a world class environment to work and learn.

Emphasizing constantly on quality by benchmarking against the best processes in the world.

Infosys’s success in the highly

competitive IT industry lies in its-

All of these factors have contributed

to Infosys Technologies

remaining India’s most admired

company.

Q # 2: One of the factors that have helped Infosys achieved an unparalleled success in its business is that it has focused on a people centric business enterprise. Do you agree? Substantiate your answer.

Infosys excels in people management. The intense focus on people and their skills has increased over the years. Infosys’ focus on people is a natural corollary of its growing business, which is a quality that often distinguishes it from other competitors in the IT services sector.

As Infosys seeks to transform itself into global enterprise, it has learnt that its employees have to be the best in the globe. While the selection is strict, in 2003-2004, it recruited 10,000 people from over a million applicants; training will keep it ahead of the increasing competition.

Infosys faces challenges of educating and orienting a large

number of employees

• Ensuring that the Infosys way, a process-driven way of working, does not change, and extracting knowledge from all the projects.

The company has addressed these challenges through

what it terms Pride (Process Repository @ Infosys for

Driving Excellence). •It is an online resource that segues into the company’s knowledge management system termed Kshop (Knowledge Shop) at one end and the actual development environment at another.



Infosys is investing heavily in its employees. It is giving employees a world- class environment to work and

learn.

• The company is providing employees a high quality of life and wealth creation opportunities.

• It is looking at potential employees’ ability to learn and assimilate technical knowledge and skills

Infosys’ highly skilled employees enable it to

provide world class products and services to its customers.

• So Infosys success in the highly competitive IT industry heavily lies in its people-centric approach.

Q # 3: To what extent do you think the success of Infosys can be attributed to the unwavering commitment to the ethical trilogy of business ethics, corporate governance and corporate social responsibility?

Infosys’ business

activities are anchored in three pillars

Business Ethics

Corporate Governance

Corporate Social

Responsibility


Business Ethics

Infosys Technologies has disclosed a Code of Ethics for its finance professionals and a

whistleblower’s policy to encourage and protect

employees, willing to share information on frauds, but

who choose to remain anonymous.

The Code of Business Conduct and Ethics helps the company ensure compliance with legal requirements and the company’s standard of business conduct. The code

deals with aspects of employees’ responsibilities to

the company and its stockholders.


Business Ethics

The whistleblower’s policy encourage employees to report

questionable accounting matters, any reporting of fraudulent financial information or any

conduct that results in a violation of law by Infosys, to the

management even if it is on an anonymous basis.

In terms of ethical behavior, Infosys has an unwavering commitment to best global practices and has been

driven by its vision to become a global player. It was one of the first Indian public companies to adopt

voluntarily the US GAAP.


Corporate Governance• Infosys has become a large public

company that conforms to internationally benchmarked standards of corporate governance.

• Infosys has been rated highly in several corporate governance reports, including one by the rating agency CLSA, which has given it a high CG Star grade.

Corporate Governance• Infosys has set new and

effective standards in communicating with shareholders, stock exchange and the general public.

• Its annual report is said to be a trend-setter with respect to the disclosure norms evidenced by the complete length and detail of the report.


Corporate Governance• Infosys pursues a value-based

management methodology wherein it measures the company’s performance on the basis of various tools and techniques

• such as brand value, economic value added, balance sheet, human resources accounting and value added statements.

Corporate Governance• It continuously strives to

improve itself on all these parameters.

• Infosys fundamental objective of corporate governance is the enhancement of long term shareholder value while, at the same time, protecting the interests of other stakeholders.


Corporate Social Responsibility

If wealth creation for the benefit of shareholders is an objective of corporate governance,

social concern to protect the interests of all stakeholders and the society at large is also to be given due importance.


Infosys balances wealth and welfare strategically.

A core value of Infosys is a strong sense of social responsibility and commitment

to help people and community.



Infosys established the Infosys Foundation with the philosophy “It is better to light the candle than remain in darkness”.

This foundation founded to further the company’s commitment to social causes, to aid poor and the disadvantaged people. One percent of Infosys’s profit after tax is donated to the foundation every year.


The foundation focuses on enhancing the living conditions of the rural population, healthcare for poor, education and promotion of Indian arts and

culture.

Infosys also instituted Infosys Fellowship Programme to promote excellence in education and offered funds for PhD programmes in computer science, management,

law and accounting.

ThankYou

ethics in infosys by touhid

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