100 7

…………………….…………………………..……..… 1

……………………………..……………..………………….… 2

……………………………………..…………………… 2

………………………………….……………..………..……… 2

………….……………..……….……….. 3

……………………………..………………… 5

……………….……………..……………..… 12

……………………………..…….…….………………………. 15

………..……..…………………………………. 15

………………………...................................………………….. 16

……………………………..……………………… 16

……………………………..……………………… 16

……….…………….……….…………………….. 17

…………………………………..……..…………………. 18

………..…………………… 20

……………..……………… 29

………………….………………………………..………………….. 36

……………………………………………………………………….. 36

……………………………………………………………………………… 40

2-1 McGrath(1064) …………….……………………………....... 7

2-2 Ellis Fisher(1994) ………….…………. 8

2-3 Hackman(1983) ……………..……………….…………… 9

2-4 Gladstein ………….….……………………….…………. 10

2-5 Salas (1992) ……………….…….……….…………. 11

2-6 ………………………………………………………………. 12

3-1 …………………………………………..……….…………….. 15

3-2 …………………………………………….…………………… 19

2-1 ………………………………………………………. 13

3-1 ……………………………………….……………………… 16

3-2 ……………………………………….………………… 18

4-1 …………………………………………. 21

4-2 …………………………………….………… 22

4-3 ….…. 23

4-4 …..…… 24

4-5 ………… 24

4-6

…………………………………………………..……..……

25

4-7

…………………………………………………………………….

25

4-8

…….. ……………………………………………………………….

25

4-9

…………………………………………………………….

26

4-10

……………….………………………………………………….

26

4-11

………………………………………………………………..

27

4-12

……….……………………………………………………

27

4-13

…………………………………………………………………..

27

4-14

…………………………..………………………………………

28

4-15

……………………………………………………………

28

4-16

………………………………………………………………

29

4-17

……..……………..……………………………………………..

29

4-18 ………………...……….……………….…. 30

4-19 .. 32

4-20 …….. 32

4-21 ………… 32

4-22

…………………………………….……………………….

33

4-23

…………………………………………………………..………

33

4-24

…………………………………………………………….….....

34

4-25

………………………………………..…………………………

34

4-26

…………………………………………………………………………..

35

4-27

……………………………………………………………………..……

35

1

( 1992)

(Human Resource Development,HRD)

( ) ( ) ( )

/

Gilley &Eggland,1989

(Training Magazine)1995 1800

100 78%

61% (Fortune)

1000 68%

(Lawler,Mohrman & Ledford,1995)

(Parker,1996;Wellins,Byham,&Dixon,1994)

2

3

40 HRD

Leonard Nadler 1969 ASTD

Swanson, 1999

McLagan and Suhadolnik 1989

Chalofsky 1992

Swanson, 1995

Thornhill 1993

McLean and McLean 2001

Kuo and McLean 1999

Gilley & Gilley, 2003 Brockbank 1999

4

Garavan 2007

Gilley and Gilley 2003

Garavan 2007

McCracken and Wallace

2000

Torraco and Swanson 1995

Holbeche

and Park 2004

Gilbreath & Montesino,

2006

Nadler 1998

Gilley and Gilley 2003

Ulrich,1998

Harris & Desimone, 1998

5

Race, Smith & Mills, 1991 1995

( ) Training and development; T&D

on the job training off the job training

( ) Organizational Development; OD

( ) Career development

team management TM Gray Smeltzer

synergy

output

,1993 21

6

team management TM

2000

Duvall Erickson

1981

Woodcock Francis 1981

Lembke

1996

2002

Blake Mouton 1985

Gaziel 1992

7

1999

descriptive model normative model

empirical model heuristic model

( ) descriptive model

cGrath(1964)

I-P-O — — input-process-output

2-1

8

c rath(1964)

—

McGrath

Ellis Fisher 1994

2-2

( ) normative model

Hackman 1983 2-3

9

Hackman 1983

Hackman 1983

( ) empirical model

Gladstein 1984 2-4

10

I-P-O

( ) heuristic model

Salas 1992

Salas 1992

Salas 1987

11

2-5

Salas

( )

1997 Campion, Medsker & Higgs

46 413

2-6

12

1997

Schermerhorm(1989)

Byars & Rue(1994)

13

( )

Schermerhorn 1989

2-1

2-1

( )

Katz Kahn

(1966)

(in-role behavior) (extra-role behavior)

Robbins

1998

3

1

2

3

Borman

&Motowidlo

(1993)

Campbell (1990) (Task

Performance) (Contextual Performance)

1 (Technical

Core)

(Motowidlo Van Scotter,1994)

2

14

( )

(Organizational Citizenship Behaviors)

(Prosocial Organizational Behaviors)

(Organizational Spontaneity)

89 90

89

Borman Motowidlo 1993

2

15

3-1

( )

( )

( )

( )

( ) (

)

3-1

16

1

2

4 3-1

3-1

29

(Likert Scale)

1 2 3 4 5

(2005)

(2005)

30 (2005)

(2009)

28 (2002)

(2004)

5

5

( )

( )

17

( )

95% 5

0.5

(N) ( 2008)

427 70% 608

( )

98 6 31 069

611

2 98 5 19 5 31

611 402 65.79%

36 378

61.86%

( )

( )

SPSS

NZ

dp p

2

2

1

α

18

3-2

3-2

(1)

(2)

142

236

37.56

62.44

(1)30

(2)31 40

(3)41 50

(4)51 60

(5)61

70

141

128

38

1

18.52

37.30

33.86

10.05

0.27

(1) ( )

(2) ( )

(3)

32

319

27

8.47

84.39

7.14

(1)

(2)

44

334

11.64

88.36

(1)

(2)

(3)

(4)

(5)

90

62

44

178

4

23.81

16.40

11.64

47.09

1.06

SPSS for Windows 3-2

(Frequencies)

(Factor Analysis)

( ) (Barlett Sphericity Test)

( ) (Principle Components Analysis)

(Varimax Rotation) (Eigenvalues) 1

0.4 Zaltman and Bargarhapi

1 0.3 40%

(Factor Loading) 0.4 SPSS Reliability Analysis

(Cronbach Coefficient Alpha) ( 1994)

19

(ANOVA)

(Scheffe-Significant difference)

3-2

ANOVA

Scheffe

理

20

1

1

Factor Analysis

Principal Components

analysis 1 Varimax Rotation

Factor loading 0.4 Cronbach's

α

4 73.58703%

4-1

(Factor Analysis)

3 70.94927%

4-2

21

22

23

4

+0.5 +0.5 -0.5

-0.5

3 1

( ) ( )

4-3 4-4

4-3

111 4.212275 0.494665

167 3.680015 0.474044

100 3.62625 0.796931

378 3.82209 0.633293

111 4.283784 0.48907

167 3.717066 0.533728

100 3.5675 0.857862

378 3.843915 0.687632

111 3.963964 0.600991

167 3.321856 0.49249

100 3.03 0.817486

378 3.433201 0.720578

24

4-4

Scheff

24.10538 2 12.05269

35.56226 0 1>2

1>3 127.0942 375 0.338918

151.1996 377

31.80446 2 15.90223

40.71779 0 1>2

1>3 146.4553 375 0.390547

178.2598 377

49.59725 2 24.79862

63.62816 0

1>2

1>3

2>3

146.1536 375 0.389743

195.7508 377

P<0.05 1: 2: 3:

4-5

4-5

Scheff

29.14212 2 14.57106

48.15531 0 1>2

1>3 113.4693 375 0.302585

142.6114 377

P<0.05 1: 2: 3:

( ) ( )

4-6 4-7

25

4-6

113 4.127765 0.520398

164 3.708079 0.526435

101 3.665223 0.777947

378 3.82209 0.633293

113 4.181416 0.564478

164 3.753049 0.568193

101 3.613861 0.838917

378 3.843915 0.687632

113 3.836283 0.623006

164 3.378049 0.571222

101 3.071782 0.818792

378 3.433201 0.720578

4-7

Scheff

15.17552 2 7.5877616 20.9184317

0.00000

1>2

1>3 136.0241 375 0.362730902

151.1996 377

19.57096 2 9.785481085

23.12422531 0.00000 1>2

1>3 158.6888 375 0.423170115

178.2598 377

32.05153 2 16.02576648

36.71159657 0

1>2

1>3

2>3

163.6993 375 0.43653145

195.7508 377

P<0.05 1: 2: 3:

4-8

4-8

Scheff

18.14247 2 9.071237

27.32982 0.00000 1>2

1>3 124.4689 375 0.331917

142.6114 377

P<0.05 1: 2: 3:

26

( ) ( )

4-9 4-10

4-9

113 4.127765 0.520398

164 3.708079 0.526435

101 3.665223 0.777947

378 3.82209 0.633293

113 4.181416 0.564478

164 3.753049 0.568193

101 3.613861 0.838917

378 3.843915 0.687632

113 3.836283 0.623006

164 3.378049 0.571222

101 3.071782 0.818792

378 3.433201 0.720578

4-10

Scheff

15.17552 2 7.5877616 20.9184317

0.00000

1>2

1>3 136.0241 375 0.362730902

151.1996 377

19.57096 2 9.785481085

23.12422531 0.00000 1>2

1>3 158.6888 375 0.423170115

178.2598 377

32.05153 2 16.02576648

36.71159657 0

1>2

1>3

2>3

163.6993 375 0.43653145

195.7508 377

P<0.05 1: 2: 3:

4-11

27

4-11

Scheff

26.95328 2 13.47664

43.69549 0 1>2

1>3 115.6581 375 0.308422

142.6114 377

P<0.05 1: 2: 3:

( ) ( )

4-12 4-13

4-12

126 4.132937 0.480168

116 3.752694 0.469837

136 3.59329 0.755918

378 3.82209 0.633293

126 4.202381 0.51158

116 3.786638 0.490402

136 3.560662 0.818335

378 3.843915 0.687632

126 3.795635 0.6127

116 3.377155 0.589303

136 3.145221 0.773134

378 3.433201 0.720578

4-13

Scheff

19.85295 2 9.926475

28.34048 0.00000 1>2

1>3 131.3467 375 0.350258

151.1996 377

27.48289 2 13.74145

34.17661 0.00000

1>2

1>3

2>3

150.7769 375 0.402072

178.2598 377

28.19437 2 14.09719

31.55023 0.00000

1>2

1>3

2>3

167.5565 375 0.446817

195.7508 377

P<0.05 1: 2: 3:

28

4-14

4-14

Scheff

23.04114 2 11.52057

36.13117 0

1>2

1>3

2>3

119.5703 375 0.318854

142.6114 377

P<0.05 1: 2: 3:

( ) ( )

4-15 4-16

4-15

163 4.047546 0.514256

163 3.712807 0.577377

52 3.457933 0.854336

378 3.82209 0.633293

163 4.086656 0.558556

163 3.761503 0.583302

52 3.341346 0.977729

378 3.843915 0.687632

163 3.707055 0.62583

163 3.322086 0.626525

52 2.923077 0.895986

378 3.433201 0.720578

29

4-16

Scheff

17.12779 2 8.563893

23.95328 0.00000 1>2

1>3 134.0718 375 0.357525

151.1996 377

23.84549 2 11.92275

28.95477 0.00000

1>2

1>3

2>3

154.4143 375 0.411771

178.2598 377

27.76864 2 13.88432

30.99507 0.00000

1>2

1>3

2>3

167.9822 375 0.447952

195.7508 377

P<0.05 1: 2: 3:

4-17

4-17

Scheff

20.24374 2 10.12187

31.01883 0.00000

1>2

1>3

2>3

122.3677 375 0.326314

142.6114 377

P<0.05 1: 2: 3:

2

2

(Factor Analysis) 3

77.31857% 4-18

2

30

4-18

Cronbach's

α

24.

0.822795 11.36265

37.8755

1 37.87551 0.6366

22.

0.814164

23.

0.804651

21.

0.802029

27.

0.801499

26.

0.794211

20. 0.760799

29.

0.752376

25.

0.729446

30.

0.693842

17.

0.688695

28.

0.680666

16.

. 0.677122

18.

0.674063

19.

0.442074

06.

0.786292 9.856513

32.8550

4 70.73056 0.5752

07.

. 0.772737

05. 0.742866

08.

0.737140

12.

0.718572

31

Cronbach's

α

03.

0.716006

11.

0.707204

10.

0.692434

02.

0.687049

13. . 0.684560

01. 0.681436

09.

0.658278

15.

0.625026

14. 0.608183

04.

0.550878

+0.5 +0.5 -0.5

-0.5

3 2

( ) ( )

4-19 4-20

32

4-19

59 4.346398 0.430724

184 3.78125 0.526938

135 3.648611 0.717781

378 3.82209 0.633293

59 4.425847 0.448368

184 3.830163 0.560719

135 3.608333 0.780147

378 3.843915 0.687632

59 4.084746 0.597427

184 3.486413 0.548675

135 3.075926 0.758825

378 3.433201 0.720578

4-20

Scheff

20.58876 2 10.29438

29.55645 0.00000

1>2

1>3

2>3

130.6108 375 0.348296

151.1996 377

27.5072 2 13.7536

29.55645 0

1>2

1>3

2>3

150.7526 375 0.402007

178.2598 377

42.79926 2 21.39963

52.46669 0

1>2

1>3

2>3

152.9516 375 0.407871

195.7508 377

P<0.05 1: 2: 3:

4-21

4-21

Scheff

29.94438 2 14.97219

49.83332 0.000

1>2

1>3

2>3

112.667 375 0.300445

142.6114 377

P<0.05 1: 2: 3:

33

4-22 4-23

4-22

119 4.209034 0.479135

166 3.712726 0.486512

93 3.522177 0.78635

378 3.82209 0.633293

119 4.255252 0.503535

166 3.728916 0.541574

93 3.522849 0.859914

378 3.843915 0.687632

119 3.819328 0.631051

166 3.399096 0.577992

93 3 0.795709

378 3.433201 0.720578

4-23

Scheff

28.16788 2 14.08394

42.92778 0

1>2

1>3

2>3

123.0317 375 0.328085

151.1996 377

31.91664 2 15.95832

40.89273 0

1>2

1>3

2>3

146.3431 375 0.390248

178.2598 377

35.38792 2 17.69396

41.37636 0

1>2

1>3

2>3

160.3629 375 0.427634

195.7508 377

P<0.05 1: 2: 3:

34

4-24

4-24

Scheff

29.94438 2 14.97219

49.83332 0

1>2

1>3

2>3

112.667 375 0.300445

142.6114 377

P<0.05 1: 2: 3:

4-25 4-26

4-25

119 4.189601 0.486574

146 3.785959 0.448467

113 3.481748 0.760331

378 3.82209 0.633293

119 4.241597 0.52474

146 3.803938 0.50874

113 3.47677 0.812594

378 3.843915 0.687632

119 3.840336 0.645824

146 3.409247 0.542091

113 3.035398 0.769006

378 3.433201 0.720578

35

4-26

Scheff

29.35235 2 14.67617

45.16774 0

1>2

1>3

2>3

121.8473 375 0.324926

151.1996 377

34.28515 2 17.14258

44.65 0

1>2

1>3

2>3

143.9746 375 0.383932

178.2598 377

37.69102 2 18.84551

44.71134 0

1>2

1>3

2>3

158.0598 375 0.421493

195.7508 377

P<0.05 1: 2: 3:

4-27

4-27

Scheff

31.86789 2 15.93395

53.95557 0.000

1>2

1>3

2>3

110.7435 375 0.295316

142.6114 377

P<0.05 1: 2: 3:

36

( )

( )

( )

( )

( )

( )

( )

( )

37

38

( )

( )

( )

( ) XY

( )

( )

( )

360

( )

39

( )

( )

( )

( )

( )

( )

1 2

3

4 5

( )

40

2009

2003

2002

1997

2003

1992

2002

1999

11 1-30

1997 6(2),73-86

2006

1998

2005 -

2000

2005

2005

2000

2002

41

2002

2000

2008

2005

2005

2002

2003

2004

2001

1995

2003

Brockbank, W. 1999 . If HR were really strategically proactive Present and future

directions in AHR’s contribution to competitive advantage. Human Resource

Management, 38 4 , 337-352

Garavan, T. N. 2007 . A strategic perspective on human resource development. Advances in

Developing Human Resources, 9 1 , 11-30

Gaziel,H.A.1992.Team management patterns and school effectiveness,European Journal of

Education,27(1),12, pp.153-163.

Gilbreath, B., & Montesino, M. U. 2006 . Expanding the HRD role Improving employee

well-being Aand organizational performance. Human Resource Development

International, 9 4 , 563-571.

42

Gilley, J. W., & Gilley, A. M. 2003 . Strategically integrated HRD 2nd ed. . Cambridge,

MA APerseus.

Gilley,J.W.,&Eggland,S.A>(1989):Principles of human resource development, Reading,

MA:Addison-Wesley.

Harris, D.M. & Desimone, R.L. 1998. Human resource development(2nd), Fort worth, Texas:

The Dryden Press.

Holbeche, L., & Park, R. 2004 . HR and the high performance organization. Strategic HR

Review, 3A 2 , 32-35.

Kuo, C. M., & McLean, G. N. 1999 . The history of human resource development in

Taiwan Afrom 1949 to 1999. In K. P. Kuchinke Ed. , Academy of Human Resource

Development AConference Proceeding, USA pp. 443-451 . Browing Green, OH

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Lawler,E.E. III,Mohrman,S.A & Ledford,G.E.(1995).Creating high performance

organizations:Practices and results of employee involvement and total quality

management in Fortune 1000 companies. SanFrancisco:Jossey-Bass.

McCracken, M., & Wallace, M. 2000 . Toward a redefinition of strategic HRD. Journal of

European Industrial Training, 24 5 , 281-290.

McLagan, P. A., & Suhadolnik, D. 1989 . Models for HRD practice The research report.

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Nadler, D.A. 1998 . Champion for change How CEOs and their companies are mastering

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Potter,R. E.,& Balthazard,P.A.(2002).Virtual team interaction styles:Assessment and effects.

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Robbins,S.P.(1998).Organizational behavior-concepts,controversies,

and applications(8th

ed.). Upper Saddle River, NJ:Prentice Hall.

Schermerhorn , J. R.,Hunt,J.G.,&Osborn,et al.(1991).Managing organizational behavior(4th

ed.). New York :John Wiley & Sons.

43

Swanson, R. A. 1999 . The foundations of performance improvement and implications for

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