bibliografia básica para formação do gri

Bibliografia básica para formação do GRI

As referências aqui apresentadas incluem levantamentos realizados, no período de 1987-90, uma revisão de literatura em abstracts especializados, em catálogos de editoras, bem como em catálogos de bibliotecas e livrarias no Brasil e no exterior. Assim, esse trabalho constitui um esforço comum de Alaor Messias Marques Junior *, Anna da Soledade Vieira **, Bernadete Santos Cam- pello **, Eglée Josefina Belisario Guevara ***, Nádina Aparecida Moreno *“ e Virgínia Bentes Pinto *'* que em momentos diferentes contribuiram para a elaboração da presente bibliografia, a qual em grande parte vem sendo adquirida pela Biblioteca da Escola de Biblioteconomia da UFMG.

Na seleção dos itens, optamos por explicitar a multidisciplinariedade da gerência de informação e, desta forma, o próprio título — «Bibliografia Básica para Formação do GRI», e não «sobre GRI» — aponta para essa amplitude desejada. Fosse outro o critério, e o presente trabalho seria bastante resumido, incluindo apenas aquelas obras que abordassem, da perspectiva estratégica, as áreas de interseção entre ciência da informação, informática e administração.

As referências que se seguem, foram aqui reunidas em três grandes grupos, a saber:

• B ib l i o t e c á r io , S e c re tá r io do C P G / E B / U F M G .* • P ro fe s s o ra s da E B /U F M G .

* * * A lu n a s do C u rso de M e s t r a d o da E B /U F M G .

324 R. Esc. Bibliotecon. UFMG, BH, v. 19, n. 2, p. 324-342, set. 1990

artigos de periódicos: na perspectiva interdisciplinar, essa seção inclui textos introdutórios à GRI, escritos por especialistas dessa nova área. Propositadamente foram escolhidos textos que refletem perspectivas várias e até divergentes sobre o tema;

livros: literatura brasileira e estrangeira (predominantemente inglesa e americana) sobre GRI e temas associados;

periódicos: títulos de periódicos especializados em GRI ou que freqüentemente publicam artigos sobre o assunto.

ARTIGOS DE PERIÓDICOS

1. CRONIN, B. Post-industrial society: some manpower issuesfor the library/information profession. Journal of Information Science, v. 7, p. 1-14, 1983.

2. ----------------- . Towards information-based economies. Journalof Information Science, v. 12, p. 129-137, 1985.

3. ----------------- . Value chains, pogo sticks and competitive edge.Aslib Proceedings, v. 40, n. 7/8, p. 217-228, 1988.

4. DAVENPORT, E.; CRONIN, B. Strategic information manage-ment: forging the value Chain. International Journal of Information Management, v. 8, p. 25-34, 1988.

5. DONOHUE, J. C. Information resources management: passingfad or new paradigm? Information Management Review, v. 1, n. 2, p. 67-77, 1985.

6. GUNNER, H. Competitive information strategy: managingtoday’s market and strategic information: new view in old bottles? Information Management Review, v. 3, n. 4, p. 67-70, 1988.

7. HOPPER, M. D. Rattling SABRE: new ways to compete oninformation. Harvard Business Review, p. 118-125, May/ June 1990.

8. HORTON JR., F. W. The impact of information managementon corporate cultures. Aslib Proceedings, v. 39, n. 9, p. 267-274, 1987.

R. Esc. Bibliotecon. UFMG, BH, v. 19, n. 2, p. 324-342, set. 1990 3 25

9. ----------------- . Librarianship and information management.Information Management Review, v. 4, n. 1, p. 59-64, 1988.

10. KING, J. L.; KRAEMER, K. L. Information resources management: is it sensible and can it work? Information & Management, v. 15, n. 1, p. 7-14, 1988.

11. LYTLE, R. H. Information resource management: a five-yearperspective. Information Management Review, v. 3, n. 3, p. 9-16, 1988.

12. MARCHAND, D. A. Information management: strategies andtools in transition. Information Management Review, v. 1, n. 1, p. 27-34, 1985.

13. MASON, J. Information, strategy and people. AslibProceedings, v. 39, n. 10, p. 274-303, 1987.

14. McFARLAN, E. W.; McKENNEY, J. L. The informationarchipelago governing the new world. Harvard Business Review, p. 91-99, July/Aug. 1983.

15. PORTER, M. E. The competitive advantage of nations.Harvard Businesse Review, p. 73-93, Mar./April 1990.

16. PORTER, M. E.; MILLAR, V. E. How information gives youcompetitive advantage. Harvard Business Review, p. 149160, July/Aug. 1985.

17. ROBERTS, N.; WILSON, T. D. Information resource management: a question of attitudes? International Journal of Information Management, v. 7, p. 67-75, 1987.

18. SCHNEYMAN, A. H. Organizing information resources.Information Management Review, v. 1, n. 1, p. 35-45, 1985.

19. SYNNOTT, W. R. The emerging chief information officer.Information Management Review, v. 3, n. 1, p. 21-35,1987.

20. TAYLOR, R. S. Information values in decision contexts.Information Management Review, v. 1, n. 1, p. 47-55, 1985.

21. WIGGINS, R. E. A conceptual framework for informationresources management. International Journal of Information Management, v. 8, p. 5-11, 1988.


LIVROS

1. ACKOFF, R. L. Gerência em pequenas doses. Rio de Janeiro:Campus, 1988.

2. AHITUV, N.; NEUMANN, S. Principies of information systemsfor management. Dubuk: Brown, 1986.

3. ALMINO, J. O segredo e a informação: ética e política noespaço público. São Paulo: Brasiliense, 1986.

4. ANDERLA, G.; DUNNING, A. Computer strategies 1990-9.Chichester: J. Wiley, 1987.

5. ANDREWS, D.; KENT, J. The hidden manager: communicationtechnology and information networks in business organizations. London: Taylor Graham.

6. ANGELL, C. Information, new technology and manpower.Cambridge: The British Library Board, 1987.

7. ANSOFF, H. I. Administração estratégica. São Paulo: Atlas,1983.

8. ------------------ . Estratégia empresarial. São Paulo: McGrawHilI,1977.

9. ASHWORTH, G.; THORNTON, A. Technology transfer andinnovation. London: Taylor Graham, 1987.

10. BAIRD, P. (Ed.). Expert systems for decision-making. London:Taylor Graham, 1987.

11. BARRETT, M. L.; BEEREL, A. C. Expert systems in business:a practical approach. Chichester: Ellis Horwood, 1988.

12. BAWDEN, D.; BLAKEMAN, K. H. IT strategies for informationmanagement. Sevenoaks: Butterworths, 1990.

13. BEER, S. C. Diagnosing the System for organizations. NewYork: J. Wiley, 1985.

14. BEEREL, A. C. Expert systems: strategy implications andapplications. Chichester: Ellis Horwood, 1987.

15. BELL, D. The coming of post-industrial society: a venturein social forecasting. New York: Basic Books, 1973.

16. BELL, D. O advento da sociedade pós-industrial. São Paulo:Cultrix, 1977.

17. BHATNAGAR, S. C.; BJORNANDERSEN, N. (Eds.). Informationtechnology in developing countries. Amsterdam: Elsevier, 1990.

R. Esc. Bibliotecon. UFMG, BH, v. 19, n. 2, p. 324-342, set. 1990 327

18. BLAIR, D. C. Language and representation in informationretrieval. Amsterdam: Elsevier, 1990.

19. BLETHYN, S.; PARKER, C. Designing information Systems.Sevenoaks: Butterworths, 1990.

20. BLOKDIJK, A.; BLOKD1JK, P. Planning and design ofinformation Systems. London: Academic Press, 1987.

21. BODDY, D.; BUCHANAN, D. A. Managing new technology.New York: Blackwell, 1986.

22. BOOTH, A. Qualitative evaluation of information technologyin communication Systems. London: Taylor Graham.

23. BRADSHER, J. G. Managing archives and archival institutions.London: Mansell, 1988.

24. BRAND, S. The media lab: inventing the future at MIT.London: Penguin, 1988.

25. BR1TT, S.; BOYD, H. Marketing: gerência e ação executiva.4. ed. São Paulo: McGrawHili do Brasil, 1981.

26. BROOKES, B. C. (Ed.). Intelligent information Systems forthe information society. Amsterdam: Elsevier, 1983.

27. BROONER, E. G. Gerência de bancos de dados para microcomputadores. Rio de Janeiro: Campus, 1988.

28. BROPHY, P. Management information and decision supportsystems in libraries. Aldershot: Gower, 1986.

29. BROWNE, J. (Ed.). Knowledge based production managementsystems. Amsterdam: Elsevier, 1988.

30. BRYANT, N. Managing expert systems. Chichester. J.Wiley, 1988.

31. BURK, C. F„ HORTON JR., F. W. INFOMAP: a completeguide to discovering corporate information resources. Englewood Cliffs: Prentice Hall, 1988.

32. BYSOÜTH, P. The economics of online. London: TaylorGraham, 1987.

33. CAMPBELL, M. J. Case studies in business informationprovision. London: C. Bingley, 1983.

34. CAWKELL, A. E. Evolution of an information society. London:Aslib, 1987.

35. ------------------. (Ed.). Handbook of information technoloyand Office systems. Amsterdam: Elsevier, 1986.


36. CHRISTOPHER, M.; MAJARO, S.; MCDONALD, M. Strategy:a guide to marketing for sênior executives. Aldershot: Gower, 1989.

37. COLE, G. A. Management: theory and practice. Eastleigh:D. P. Publ., 1988.

38. COLLIN, P. Dictionary of information technology. Peter Collin,1987.

39. COUNC1L FOR SCIENCE AND SOCIETY. Benefits and risksof knowledge-based Systems. Oxford: Oxford University Press, 1989.

40. CRAGHILL, D.; WILSON, T. D. The impact of informationresearch. Sheffield: Sheffield University, 1987.

41. CRONIN, B. (Ed.). Information management: from strategiesto action. London: ASLIB, 1985.

42. CRONIN, B.; DAVENPORT, E. Elements of informationmanagement. New Jersey: Scarecrow Press, 1990.

43. ----------------- . Post-professionalism: transforming the information heartland. London: Taylor Graham, 1988.

44. CRONIN, B.; TUDOR-SILOVIC, N. (Eds.). Information resourcemanagement: concept, strategies, applications. London: Taylor Graham, 1989.

45. ----------------- . (Eds.). The knowledge industries: leveis ofeconomic and social development in the 1990s. London: Aslib.

46. D'ALLEYRAND, M. Image storage and retrieval systems: anew approach to records management. New York: McGrawHilI, 1989.

47. DAVIES, R. (Ed.). Intelligent information systems: progressand prospects. Chichester: Ellis Horwood, 1986.

48. DEDIJER, S.; JEQUIER, N. Intelligence for economicdevelopment: an inquiry into the role of the knowledge industry. Oxford: Berg, 1987.

49. DOSWELL, A. Foundations of business information systems.New York: Plenum, 1985.

50. DRUCKER, P. F. Administração em tempos turbulentos. SãoPaulo: Pioneira, 1980.

51. ----------------- . Inovação e espirito empreendedor, práticase princípios. São Paulo: Pioneira, 1986.


52. ------------------ . Management: tasks, responsabilities andpractices. New York: Harper & Row, 1974.

53. ------------------- . A nova era da administração. São Paulo:Pioneira, 1986.

54. ------------------ . O gerente eficaz. Rio de Janeiro: Zahar,1971.

55. ----------------- . Uma era de descontinuidade. 3. ed. SãoPaulo: Pioneira, 1976.

56. DYER, H.; TSENG, G. New horizons for the informationprofession: meeting the challenge of change. London: Taylor Graham, 1987.

57. EARL, M. Information management: the strategic dimension.Oxford: Oxford University Press, 1989.

58. EAST, H. Designing & marketing databases. London: BritishLibrary, 1986.

59. EAST, H. A guide to sources of funds for research anddevelopment in library and information Science. London: British Library, 1987.

60. THE ECONOMIC dimension of transborder data flows. Rome:Intergovernmental Bureau for Informatics, 1981.

61. ELGOOD, C. Handbook of management games. 4. ed.Aldershot: Gower, 1988.

62. EL-HADIDY, B.; HORNE, E. E. (Eds.). The intrastructure of aninformation society. Amsterdam: Elsevier, 1984.

63. EMRICH, M. L.; SADLONE, A. R.; ARROWOOD, L. F. Expertsystems and advanced data Processing. Amsterdam: Elsevier, 1983.

64. EXPERT systems: a businessman's guide. Deloitte, Haskinse Sells, 1986.

65. FALKENBERG, E. D.; LINDGREEN, P. (Eds.). InformationSystem concepts: an in depth analysis. Amsterdam: Elsevier, 1988.

66. FEENEY. New methods and techniques for informationmanagement. London: Taylor Graham.

67. FELICIANO NETO, A. Engenharia da informação: metodologia, técnicas e ferramentas. 2. ed. São Paulo: McGrawHiil, 1988.

68. FINER, R. The role of consultants in information management. Bradford: MCB University Press, 1984.


69. FORD, N. Expert systems and artificial intelligence: theinformation manager’s guide. New York: C. Bingley, 1990.

70. FOSTER, R. N. Innovation: the attacker’s advantage. NewYork: Summit Books, 1986.

71. FRENZEL JR., L. E. Understanding expert systems. India-napolis: Howard W. Sams, 1987.

72. FULD, L. M. Competition intelligence: how to get it, howto use it. New York: J. Wiley, 1985.

73. GALLIERS, R. Information analysis: selected readings. Sydney:Addison-Wesley, 1987.

74. GALLO, T. E. Strategic information management planning.Englewood Cliffs: Prentice Hall, 1988.

75. GARLAND, J. L. How to develop business information systemsfor end users. New York: J. Wiley, 1986.

76. GARVIN, A. P.; BERMONT, H. How to win with informationor lose without it. Washington: Bermont Books, 1980.

77. GIBB, F. Expert systems in libraries. London: Taylor Graham.78. GLASTONBURY, B. et ai. (Eds.). Information technology and

the human Services. Chichester: J. Wiley, 1988.79. GOLDHABER, G. M. et al. Information strategies: new

pathways to management productivity. Norwood: Ablex,1984.

80. GORDON, W.; LANGMAID, R. Qualitative market research:a practitioner’s and buyer's guide. Aldershot: Gower,1988.

81. GRACIOSO, F. Planejamento estratégico orientado para omercado. São Paulo: Atlas, 1988.

82. GRANT, J. H.; KING, W. R. The logic of strategic planning.Boston: Líttle Brown, 1982.

83. GRAY, J. National information policies: problems andprogress. London: Mansell, 1988.

84. GRAYSON, L. (Ed.). Science and technology policy. London:The British Library Science, Technology and Industry, 1988.

85. GRIFFITHS, P. M. (Ed.). Information management incompetitive success: State of the art report. Oxford: Pergamon Infotech, 1986.

86. GROVER, K. C. Foundations of business telecommunicationsmanagement. New York: Plenum Press, 1986.


87. GUNTON, T. Infrastructure building a framework for corporateInformation handling. New York: Prentice Hall, 1989.

88. GURNSEY, J.; WHITE, M. Information consultancy. London:C. Bingley, 1988.

89. HADDON, A. Management and marketing databases 1988.London: ASLIB, 1987.

90. ------------------ . Online management and marketing databases.London: ASLIB, 1989.

91. HARMON, P.; KING, D. Sistemas especialistas. Rio deJaneiro: Campus, 1988.

92. HARRIES, S. Networking and telecommunications for informa-tion systems. New York: C. Bingley, 1991.

93. HARRIS, C. (Ed.). Management information Systems inlibraries and information Services. London: TaylorGraham.

94. HAYDEN, V. Information for management development:Services and sources. London: MCB University Press, 1986.

95. HAYTHORNTHWAITE, J. The business information maze.London: Aslib, 1990.

96. HEAD, R. V. Planejamento e instalação de CRI — Centrode Recursos de Informação — pelo usuário final. SãoPaulo: McGrawHilI, 1990.

97. HILLS, S. (Ed.). Information handling techniques for theOffice. London: Taylor Graham, 1987.

98. HOLCOMBE, M. W.; STEIN, J. K. Writing for decision makers.2. ed. New York: Van Nostrand Reinhold, 1987.

99. HOPPLE, G. W. The State of the art in decision supportsystems. Wellesley: QED Information Sciences, 1988.

100. HORTON JR., F. W. Information resources management:concept and cases. Cleveland: Association for Systems Management, 1979.

101. ------------------ . The information management workbook: IRMmade simple. Washington: Information Management,1981.

102. ------------------ . Information resources management: harnessinginformation assets for productivity gains in the Office, factory and laboratory. Englewood Cliffs: Prentice Hall,1985.


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HORTON JR., F. W„ MARCHAND, D. A. Information management in public administration. Arlington: IRP, 1982.

IACOCCA, L. lacocca: uma autobiografia. São Paulo: Cultura,1985.

THE IMPACT of new technology on the labour market and demands for information Services. London: BritishLibrary, 1985.

INDUSTRIAL and commercial libraríes: an introductory guide. London: Library Association, 1986.

INGWERSEN, P.; KAJBERG, L.; PEJTERSEN, M. Information technology and information use: towards a unified view of information and information technology. London: Taylor Graham, 1988.

JACKSON, A. H. (Ed.). Training and education for online. London: Taylor Graham, 1989.

JOHNSON, G.; SCHOLES, K. Exploring corporate strategy.2. ed. New York: Prentice Hall, 1988.

JONES, H. Information technology. Edinburgh: W&RChambers, 1989.

JUSSAWALLA, M.; EBENFIELD, H. (Eds.). Communication and information economics: new perspectives. Amsterdam: Elsevier, 1984.

KAUFFMANN, A. A ciência da tomada de decisão. Rio de Janeiro: Zahar, 1981.

KAYE, D. Information and business. New York: C. Bingley, 1991.

KEEN, P. G. W. Decision support systems: an organizational perspective. London: Addison-Wesley, 1978.

KEMPER, R. E. Experiencing strategic management. Chicago: Dryden Press, 1989.

KLEIN, H. K.; KUMAR, K. Systems deveiopment for human progress. Amsterdam: Elsevier, 1989.

KOSKIALA, S.; LAUNO, R. Information knowledge evolution.Amsterdam: Elsevier, 1989.

KOTLER, P. Marketing em organizações que não visam o lucro. São Paulo: Atlas, 1978.

----------------- . Marketing. São Paulo: Atlas, 1986.KOTLER, P.; ANDREASEN, A. R. Strategic marketing for

nonprofit organizations. 3. ed. Englewood Cliffs: Prentice Hall, 1987.


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systems: a contemporary perspective. New York: MacMillan, 1988.

LAUDON, K. C.; TURNER, J. A. (Eds.). Information technology and management strategy. Englewood Cliffs: Prentice Hall, 1989.

LEE, R. M.; McCOSH, A. M.; MIGLIARESE, P. (Eds.). Organizational decision support systems. Amsterdam: Elsevier, 1988.

LOSEE, R. M. The Science of information: measurement and applications. Boston: Academic Press, 1990.

LUCAS, JR., H. C. The analysis, design, and implementation of information systems. 3. ed. New York: McGrawHilI, 1985.

------------------ . Managing information Services. New York:MacMillan, 1989.

LUCEY, T. Management information systems. 5. ed. Eastleigh: English Language Book Society, 1987.

MADEC, A. El mercado internacional de Ia informacion: los flujos transfronteras de informaciones y datos. Madrid: Fundesco, 1984.

MAIRI, G.; CRONIN, B. Anatomy of innovation. London: British Library, 1987.

MANEY, T. L.; REID, I. A management guide to artificial intelligence. London: Gower, 1986.

MARCHAND, D. A.; HORTON Jr., F. VV. Infotrends: profiting from your information resources. London: J. Wiley, 1986.

MARGERISON, C. How to improve your managerial performance. Bradford: MCB University Press, 1986.

MARGERISON, C.; McCANN, D. How to lead a winning team. Bradford: MCB University Press, 1985.

MARTIN, W. The information society. London: Aslib, 1988.MARTYN, J. The economics of information. London: The

British Library, 1986.MATTA, F. R'. (Org.). A informação na nova ordem interna

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MEADOWS, A. J. The origins of information Science. London: Taylor Graham.

MEADOWS, J. (Ed.). Knowledge and Communications: essays on the information Chain. New York: C. Bingley, 1991.

MEYER, N. D.; BOONE, M. E. The information edge. New York: McGrawHilI, 1987.

MILES, R. Macro organizational behavior. Santa Monica: Goodyear, 1980.

MILLS, H. D.; LINGER, R. C.; HEVNER, A. R. Principies of information Systems analysis and design. London: Academic Press, 1986.

MINTZBERG, H. Mintzberg on management. New York: Free Press, 1990.

MISHAWKA, V. Estratégia para qualidade total. São Paulo: Nobel, 1987.

MISHKOFF, H. C. Understanding artificial intelligence. 2. ed.New York: Howard W. Sams, 1988.

MIYAMOTO, S. Fuzzy sets in information retrieval and cluster analysis. A. L.: Kluver, 1990.

MONK, A. (Ed.). Fundamentais of human-computer interac- tion. London: Academic Press, 1984.

MONTENEGRO. Gerenciamento em ambiente de mudança.São Paulo: McGrawHilI, 1988.

MORITA, A. Made in Japan. São Paulo: Círculo do Livro, 1985.

NAISBITT, J. Megatendências. São Paulo: Amana/Nova Cultural, 1982.

NEWMAN, W. H. Ação administrativa: as técnicas de administração e gerência. São Paulo: Atlas, 1970.

NEWTON, C. Strategic planning for records management and archives. Wincester: Hampshire Record Office, 1984.

NIELSEN, J. Hypertext and hypermedia. Boston: Academic Press, 1990.

NORMAN, J. Information skills and information technology:case studies and training material. London: Council for Educational Technology, 1987.

NORTON, B.: PEEL, M. Information: the key to effective management. Bradford: MCB University Press, 1989.

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157. 0 ’BREN, R. C. Information economics and power. London:Hadden & Stoughton, 1983.

158. OECD. New technologies in the 1990s: a socio-economicstrategy; report of a group of experts on the social aspects of new technologies. Paris, 1988.

159. OHMAE, K. The mind of the strategist. New York:McGrawHilI, 1988.

160. ------------------ . O estrategista em ação. São Paulo: Pioneira,1988.

161. OPPENHEIM, C. CD ROM: fundamentais to applications.Sevenoaks: Butterworths, 1988.

162. ----------------- . (Ed.). Information comes of age. London:Taylor Graham, 1984.

163. OPPENHEIM, C.; CITROEN, C.; GRIFFITHS, J. M. Perspectivesin information management. Sevenoaks: Butterworths, 1990.

164. PARKER, J. S. (Ed.). Information consultants in action.London: Mansell, 1986.

165. PARKER, M. M. et al. Information economics: linkingbusiness performance to information technology. New York: Prentice Hall, 1988.

166. PARKIN, A. Systems management. London: Edward Arnold,1988.

167. PENISTON, S. (Comp.). Thesaurus of information technologyterms. London: Taylor Graham.

168. PERNICI, B.; VERRIJN-STUART, A. A. Office informationsystems: the design process. Amsterdam: Elsevier, 1989.

169. PERROW, C. B. Análise organizacional: um enfoque sociológico. São Paulo: Atlas, 1981.

170. PIERCY, N. Management information systems: the techno-logical challenge. London: Croom Helm, 1987.

171. PIROW, P. C.; DUFFY, M. M.; FORD, J. C. (Eds.). Informationsystems in practice and theory. Amsterdam: Elsevier, 1988.

172. PLASSARD, M. F.; LINE, M. The impact of the new technologyon document availability and access. London: British Library, 1988.

173. PORAT, M. U. The information economy: definition andmeasurement. Washington: US Department of Commerce, 1977.


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----------------- . Competitive strategy: techniques for analyzingindustries and competitors. London: MacMillan, 1989.

----------------- . The competitive advantage of nations. NewYork: Free Press, 1990.

----------------- . Estratégia competitiva: técnicas para análisede indústrias e da concorrência. Rio de Janeiro: Campus,1986.

----------------- . Vantagem competitiva, orientando um desempenho superior. Rio de Janeiro: Campus, 1989.

----------------- . How nations compete. New York: Free Press,1990.

PUNSET, E.; SWEENEY, G. (Eds.). Information resources and corporate growth. London: Pinter Publ., 1989.

RAMSDEN, H.; RAMSDEN, S. The use of information technology by information Services. London: Aslib, 1990.

REIBNITZ, U. Scenario techniques. Hamburg: McGrawHiil, 1988.

REiN, I.J.; KOTLER, P.; STOLLER, M. R. High visibility. London: Heinemann, 1987.

REMENYI, D. S. J. Increase profits with strategic information Systems. Manchester: National Centre for Information Technology, 1988.

REYNOLDS, G. W. Information Systems for managers. St. Paul: West Publ., 1988.

RIES, Al; TROUT, J. Marketing de guerra. São Paulo: McGrawHiil do Brasil, 1986.

RIES, Al; TROUT, J. Marketing de guerra 2: a ação São Paulo: McGrawHiil do Brasil, 1989.

ROBEK, M. F. et al. Information and records management.3. ed. Encino: Glencoe, 1987.

RODRIGUES, B. S. Sistemas de informação: um enfoque gerencial. São Paulo: Atlas, 1987.

ROLLAND, C.; BODARD, F.; LEONARD, M. (Eds.). Temporal aspects in information systems. Amsterdam: Elsevier, 1988.


191. ROOBEEK, A. J. M. Beyond the technology race. Amsterdam:Elsevier, 1990.

192. ROSEN, A. Office automation and information Systems.Columbus: Merrill, 1987.

193. ROTHSCHILD, W. E. How to gain (and maintain) thecompetitive advantage in business. New York: McGrawHilI, 1984.

194. ROWLAND. Text retrieval: an introduction. London: TaylorGraham, 1987.

195. ROWLEY, J. The basics of information technology. London:C. Bingley, 1988.

196. ------------------ . The basics of Systems analysis and design forinformation managers. London: C. Bingley, 1990.

197. RUBIN, M. R. Information economics and policy in theUnited States. Littleton: Libraries Unlimited, 1983.

198. SAMMON, W. L.; KURLAND, M. A., SPITALNIC, R. Businesscompetition intelligence: methods for collecting, organizing and using information. New York: Ronald Press, 1984.

199. SCANLAN, J. M.; DESTRICKER, M.; FERNALD, A. C. Businesson line: the professional's guide to electronic information sources. New York: J. Wiley, 1989.

200. SCHEIN, E. H. Process consultation: its role in organizationdevelopment. New York: Addison-Wesley, 1988.

201. SCHENDEL, D. E.; HOFER, C. W. (Eds.). Strategic mana-gement: a new view of business policy and planning. Boston: Little Brown, 1979.

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R e ceb id o pa ra p u b l i c a ç ã o e m 0 5 / 1 1 / 9 0 .


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